Dodge JOURNEY steering problems
495 complaint narratives mention steering terms.
Key facts
5,274 owner complaints analyzed
26 distinct recall campaigns
62,000 mi median reported failure mileage
Scope: 2007 to 2020 model years. Data snapshot: . 3,468 complaints include usable failure mileage.
Steering behavior evidence
495 of 5,274 complaints match this topic (9.4%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10231205 · 2008-06-16 (June 16, 2008)
2009 JOURNEY SXT WITH 860 MILES WAS DRIVING INTO PARKING LOT WHEN VEHICLE LOST POWER, VEHICLE WOULD NOT RESTART. TAKEN TO DEALER AND PCM WAS REPLACED. ALSO COMPLAINED OF GRINDING/WHINING NOISE WHILE DRIVING, RETURNED TO THE DEALERSHIP 4 TIMES BEFORE REPAIRS WERE ATTEMPTED. POWER STEERING PUMP AND RACK AND PINION REPLACED. STILL HAVE WHINING NOISE INTERMITTENTLY WHILE TURNING LEFT. *TR
Owner-reported narrative. 860 miles reported. Look up ODI 10231205 at NHTSA ↗
Owner report 10260817 · 2009-03-05 (March 5, 2009)
I HAVE A BRAND NEW 2009 DODGE JOURNEY. THE STEERING MAKES NOISE, INTERIOR LIGHTS DON'T WORK, HAZARD LIGHTS DON'T WORK, LOCKS MALFUNCTION, ALARM MALFUNCTIONS AND WON'T TURN OFF...I BROUGHT IT IN TO HAVE THE STEERING ISSUE LOOKED AT AND WAS TOLD THEY NEED TO KEEP IT FOR AT LEAST A DAY TO FIX IT. THEY REFUSE, HOWEVER TO GIVE ME A RENTAL UNTIL THEY FIND A DIAGNOSIS, WHICH THEY NOW TELL ME WILL TAKE AT LEAST 2 DAYS. SO, I'M DRIVING AROUND WITH A CAR THAT HAS ONE THING AFTER ANOTHER BREAKING ON IT BECAUSE I CAN'T AFFORD TO GO 2 DAYS WITHOUT A CAR. I …
Owner-reported narrative. 100 miles reported. Look up ODI 10260817 at NHTSA ↗
Owner report 10266302 · 2009-04-21 (April 21, 2009)
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WAS DESIGNED TO START WITHOUT A KEY BEING PLACED IN THE IGNITION. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT BUMPED THE KEY FOB AND THE VEHICLE AUTOMATICALLY TURNED OFF. THE POWER STEERING AND BRAKES FAILED. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE DEALER STATED THAT THE KEY FOB WAS VERY SENSITIVE. THEY KEPT THE VEHICLE OVERNIGHT AND FOUND NO FAILURES. THE CONTACT BELIEVES THAT THIS IS A SAFETY HAZARD. THE FAILURE AND CURRENT MILEAGES WE…
Owner-reported narrative. 36,000 miles reported. Look up ODI 10266302 at NHTSA ↗
Owner report 10267923 · 2009-05-07 (May 7, 2009)
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS IN INCLEMENT WEATHER, THE VEHICLE SHIMMIES ABNORMALLY DUE TO SNOW ACCUMULATION ON THE FRONT WHEELS. THE CONTACT CALLED THE DEALER AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER ADVISED HER TO REFRAIN FROM DRIVING IN INCLEMENT WEATHER. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 15,000. UPDATED 5/26/09 *CN THE CONSUMER STATED THE STEERING WHEEL WOULD JUMP 45 DEGRESS UNLESS SHE SLOWED DOWN TO LESS THAN 25 MPH, BUT THE VEHICLE WOULD STILL SHAKE. UPDATE…
Owner-reported narrative. 4,000 miles reported. Look up ODI 10267923 at NHTSA ↗
Owner report 10325633 · 2010-04-14 (April 14, 2010)
ON MONDAY, MARCH 8, 2010, MY WIFE, TWO YEAR OLD DAUGHTER AND I SUFFERED A THIRD EPISODE OF THE FOLLOWING DANGEROUS MALFUNCTIONS: STEERING, TRANSMISSION AND DRIVETRAIN ISSUES THAT, WITHOUT NOTICE, RESULT IN AN UNBEARABLE SCREECHING AND GRINDING NOISE EMANATING FROM UNDERNEATH THE VEHICLE AT SPEEDS BETWEEN 15 AND 30 MPH, A PAUSE AND HESITATION IN ACCELERATION BETWEEN SPEEDS OF 15 AND 30 M.P.H. THAT CAUSES THE CAR TO JUMP FORWARD, THE IMMEDIATE LOSS OF ACCURATE STEERING AND A BURNING SMELL THROUGHOUT THE CAR INTERIOR WE SUFFERED THE MOST RE…
Owner-reported narrative. 21,000 miles reported. Look up ODI 10325633 at NHTSA ↗