2018 Dodge JOURNEY problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
232 owner complaints analyzed
6 distinct recall campaigns
25,459 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 94 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 72 of 232 complaints (31.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 37 | 15.9% |
| Electrical and battery issues | 26 | 11.2% |
| Transmission and shifting | 14 | 6.0% |
| Steering behavior | 13 | 5.6% |
| Engine operation | 11 | 4.7% |
| Fuel system concerns | 2 | 0.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 72 |
| Unknown Or Other | 45 |
| Engine | 30 |
| Exterior Lighting | 24 |
| Service Brakes | 20 |
| Vehicle Speed Control | 19 |
| Power Train | 18 |
| Back Over Prevention | 15 |
Electrical System: 72; Unknown Or Other: 45; Engine: 30; Exterior Lighting: 24; Service Brakes: 20; Vehicle Speed Control: 19; Power Train: 18; Back Over Prevention: 15
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 47 |
| 25,000 to 49,999 | 15 |
| 50,000 to 74,999 | 19 |
| 75,000 to 99,999 | 7 |
| 100,000 to 149,999 | 4 |
| 150,000 and above | 2 |
Under 25,000: 47; 25,000 to 49,999: 15; 50,000 to 74,999: 19; 75,000 to 99,999: 7; 100,000 to 149,999: 4; 150,000 and above: 2
Under 25,000 miles has the most reports with usable mileage (47). 138 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 12 |
| 2019 | 37 |
| 2020 | 25 |
| 2021 | 15 |
| 2022 | 11 |
| 2023 | 34 |
| 2024 | 30 |
| 2025 | 42 |
| 2026 | 26 |
2018: 12; 2019: 37; 2020: 25; 2021: 15; 2022: 11; 2023: 34; 2024: 30; 2025: 42; 2026: 26
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 37 complaint narratives. Electrical and battery issues appears in 26 complaint narratives. Transmission and shifting appears in 14 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11099864 · 2018-06-04 (June 4, 2018)
ON 6/4/2018 I PICKED UP MY VEHICLE FROM THE SERVICE DEPARTMENT AT MY LOCAL DEALERSHIP AFTER TAKING IT IN FOR THE ABS AND TRACTION CONTROL LIGHTS BEING ON AND LOSS OF POWER. THE DEALERSHIP ADVISED THEY DID AN UPDATE ON THE POWER CONTROL MODEL AND FIXED A WHEEL SPEED SENSOR. WHILE ON THE FREEWAY ABOUT 9 MILES AWAY FROM THE DEALERSHIP THE LIGHTS (ABS AND TRACTION CONTROL) CAME BACK ON AND THE RPMS WENT UP. THE VEHICLE WAS IN CRUISE CONTROL AND THE VEHICLE HAD A 5MPH LOSS IN SPEED BUT WENT BACK UP TO 65MPH WITH THE RAISE IN RPMS. WHILE GOING TO EXI…
Owner-reported narrative. 646 miles reported. Look up ODI 11099864 at NHTSA ↗
Owner report 11110328 · 2018-07-09 (July 9, 2018)
TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD SKID BEFORE STOPPING, WHICH EXTENDED THE BRAKING DISTANCE. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (TROTTER AUTO EL DORADO, 1910 W. HILLSBORO ST, EL DORADO, AR) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200.
Owner-reported narrative. 200 miles reported. Look up ODI 11110328 at NHTSA ↗
Owner report 11187299 · 2019-03-16 (March 16, 2019)
MY CAR STARTED OFF WITH THE ENGINE LIGHT COMING ON AND THEN SOON AFTER, AS I SLOWED DOWN AND TURNED, MY ENGINE SHUT OFF, I LOST ALL POWER STEERING, AND THE BATTERY REMAINED ON. THIS HAS HAPPENED SINCE MANY TIMES AND IS COMPLETELY RANDOM. (DOESN'T MATTER IF I JUST STARTED THE CAR, I'VE BEEN DRIVING FOR 20 MINUTES, WARM WEATHER / COLD WEATHER, IT JUST HAPPENS WHEN IT HAPPENS.) MORE RECENTLY, THE TCS (TRACTION CONTROL SYSTEM) WILL TURN ON RANDOMLY. (I HAVE FOOTAGE OF THE ROAD BEING 100% CLEAR WHILE THIS IS ON IN MY CAR.) IT WILL NOT SHUT OFF ONC…
Owner-reported narrative. 8,000 miles reported. Look up ODI 11187299 at NHTSA ↗
Owner report 11197015 · 2019-04-17 (April 17, 2019)
TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED ALL STAR DODGE CHRYSLER JEEP RAM (LOCATED AT 11503 ST CHARLES ROCK RD, BRIDGETON, MO 63044) WHERE IT WAS DIAGNOSED THAT THE AMBIENT AIR TEMPERATURE SENSOR FAILED. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR TURNED OFF THE NEXT DAY. THE CONTACT THEN CALLED THE DEALER AND WAS ADVISED NOT TO BRING THE VEHICLE IN FOR REPAIRS BECAUSE THE SENSOR SYSTEM RESET ITSELF BUT IF THE CHECK ENGINE WARNING LIGHT RE-ILLUMINA…
Owner-reported narrative. 22,000 miles reported. Look up ODI 11197015 at NHTSA ↗
Owner report 11218084 · 2019-06-05 (June 5, 2019)
JAMES TOWN OUTSIDE CENTER TX ON HWY 7 GOING 60-65 JUST HAD MY CAR SERVICED 6/3/19 TRANSMISSION RUNS LIGHT COMES ON RUNS HOT CAR STARTS JERKING AND DECREASE THEN INCREASE IN SPEED TRACTION CONTROL IS ALSO ON I STOP AT THE FIRST STORE I SEE TURN OFF THE CAR WOULDN'T CRANK FOR TWO DAYS 6/5/19 AT 11:45-50 IT STARTS I STRUGGLE TO GET IT TO JOAQUIN TEXAS WHERE I LIVE IT JERKED, INCREASED AND DECREASED IN SPEED, THE BRAKE PEDAL WAS HARD WHEN CRANKING AND TOUCHY WHILE DRIVING ALSO THE TRANSMISSION LIGHT AND TRACTION CONTROL WAS ON
Owner-reported narrative. 30,470 miles reported. Look up ODI 11218084 at NHTSA ↗
Owner report 11278692 · 2019-11-07 (November 7, 2019)
TL* THE CONTACT OWNS A 2018 DODGE JOURNEY. THE CONTACT STATED THAT TRANSMISSION FLUID WAS LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO DICK'S COUNTRY CHRYSLER JEEP DODGE [phone removed], LOCATED AT 767 SW BASELINE ST, HILLSBORO, OR 97123) WHERE IT WAS DETERMINED THAT THE LEAK WAS NOT PROBLEMATIC AND WOULD NOT BE REPAIRED. THE FAILURE RECURRED WITH MORE LEAKS. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED.…
Owner-reported narrative. 15,000 miles reported. Look up ODI 11278692 at NHTSA ↗
Owner report 11204621 · 2019-04-29 (April 29, 2019)
THE CAR KEPT LOSING POWER IN THE MIDDLE OF DRIVING AND NO ENGINE LIGHTS WERE POPPING UP TO SHOW THAT ANYTHING WAS WRONG WITH THE VEHICLE. THE FIRST 2 TIMES WERE IN REVERSE. THE POWER CUT OFF AND I WAS UNABLE TO MOVE THE STEERING WHEEL OR BRAKES. I WAS ABLE TO RESTART THE CAR AND GO. THE THIRD TIME I WAS GOING FORWARD ON A HIGHWAY. I SLOWED TO TURN ON AND THE POWER CUT OFF IN THE MIDDLE OF THE TURN. I WAS UNABLE TO CONTROL THE STEERING WHEEL OR BRAKES. LUCKILY I WAS NOT AROUND OTHER VEHICLES AND THE CAR SLOWED TO A STOP ON THE SIDE OF THE…
Owner-reported narrative. 2,700 miles reported. Look up ODI 11204621 at NHTSA ↗
Owner report 11257414 · 2019-09-23 (September 23, 2019)
I HAVE HAD TO BRING MY DODGE IN TO THE DEALER AT LEAST 7 TIMES SINCE I GOT IT BRAND NEW. I HAD STEERING ISSUES, BRAKE ISSUES, THE PASSENGER BACK DOOR WOULD NOT CLOSE. NOW THE CAR WILL "STALL" AT TIMES WHEN CAR IS IN MOTION AND I GO TO ACCELERATE. I HAVE NOT BROUGHT THE CAR IN FOR THIS ISSUE YET .
Owner-reported narrative. Look up ODI 11257414 at NHTSA ↗
Owner report 11210042 · 2019-05-26 (May 26, 2019)
WHEN DRIVING OVER 50 MPH THE RPM STARTS ESCALATING AND GOES BACK TO NORMAL. RPM REPEATS AFTER ONE TO TWO MINUTES. AFTER PUTTING A FULL TANK OF GAS, CHECK ENGINE LIGHT CAME ON AND METER READ GAS TANK EMPTY. VEHICLE STAYED WITH THE DEALERSHIP FOR 8 DAYS FIRST TIME. FUEL PUMP AND WIRES WAS FULLY REPLACED. VEHICLE IS BACK WITH DEALERSHIP FOR A SECOND TIME. THIS TIME THE GAS METER READS LESS THAN 3/4 TANK AS A FULL TANK OF GAS IS PUT INTO THE VEHICLE. RPM STARTS DOING THE SAME THING WHEN THE VEHICLE HITS 50 MPH. WAS INFORMED BY THE DEALERSHIP FUEL P…
Owner-reported narrative. 18,000 miles reported. Look up ODI 11210042 at NHTSA ↗
Owner report 11252356 · 2019-08-30 (August 30, 2019)
I WAS DRIVING ON THE FREEWAY AND NOTICED THAT IT WAS STRUGGLING FOR POWER. I EXITED. AT THE STOPLIGHT MY CAR STARTED SHAKING AND PUTTERING. `WHEN I PRESSED THE GAS TO GO THE CAR PUTTERED LIKE IT DIDN'T WANT TO GO, BUT THEN DID. SO I DROVE TO THE CAR DEALERSHIP ON THE NEXT EXIT. MY CAR SHUT ITSELF OFF IN THE ENTRANCE TO THE DEALERSHIP. THE MECHANIC REPORTED THAT A FUEL INJECTOR HAD EXPLODED AND WAS SPEWING RAW GAS. MY CAR IS NOW IN THE SHOP AWAITING PARTS. ANOTHER ISSUE IS THAT IT EASILY SLIPS INT REVERSE WHILE DRIVING. SERIOUS SAFETY CONCERNS!
Owner-reported narrative. 15,000 miles reported. Look up ODI 11252356 at NHTSA ↗