2000 Dodge DURANGO: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
1,073 owner complaints analyzed
2 distinct recall campaigns
59,165 mi median reported failure mileage
Scope: 2000 model year. Data snapshot: . 609 complaints include usable failure mileage.
Most common problems
Suspension:Front:Control Arm:Upper Ball Joint is the most frequently named component, appearing in 342 of 1,073 complaints (31.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 153 | 14.3% |
| Steering behavior | 127 | 11.8% |
| Transmission and shifting | 66 | 6.2% |
| Engine operation | 45 | 4.2% |
| Electrical and battery issues | 31 | 2.9% |
| Fuel system concerns | 10 | 0.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension:Front:Control Arm:Upper Ball Joint | 342 |
| Suspension:Front:Control Arm:Lower Ball Joint | 144 |
| Power Train:Automatic Transmission | 62 |
| Suspension:Front | 57 |
| Engine And Engine Cooling:Engine | 49 |
| Suspension | 47 |
| Engine And Engine Cooling | 40 |
| Electrical System | 39 |
Suspension:Front:Control Arm:Upper Ball Joint: 342; Suspension:Front:Control Arm:Lower Ball Joint: 144; Power Train:Automatic Transmission: 62; Suspension:Front: 57; Engine And Engine Cooling:Engine: 49; Suspension: 47; Engine And Engine Cooling: 40; Electrical System: 39
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 44 |
| 25,000 to 49,999 | 195 |
| 50,000 to 74,999 | 163 |
| 75,000 to 99,999 | 77 |
| 100,000 to 149,999 | 88 |
| 150,000 and above | 42 |
Under 25,000: 44; 25,000 to 49,999: 195; 50,000 to 74,999: 163; 75,000 to 99,999: 77; 100,000 to 149,999: 88; 150,000 and above: 42
25,000 to 49,999 miles has the most reports with usable mileage (195). 464 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2000 | 45 |
| 2001 | 72 |
| 2002 | 64 |
| 2003 | 273 |
| 2004 | 303 |
| 2005 | 103 |
| 2006 | 34 |
| 2007 | 27 |
| 2008 | 18 |
| 2009 | 22 |
| 2010 | 16 |
| 2011 | 19 |
| 2012 | 13 |
| 2013 | 12 |
| 2014 | 8 |
| 2015 | 7 |
| 2016 | 10 |
| 2017 | 6 |
| 2018 | 3 |
| 2019 | 6 |
| 2020 | 6 |
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 2 |
| 2024 | 1 |
2000: 45; 2001: 72; 2002: 64; 2003: 273; 2004: 303; 2005: 103; 2006: 34; 2007: 27; 2008: 18; 2009: 22; 2010: 16; 2011: 19; 2012: 13; 2013: 12; 2014: 8; 2015: 7; 2016: 10; 2017: 6; 2018: 3; 2019: 6; 2020: 6; 2021: 1; 2022: 2; 2023: 2; 2024: 1
Pattern summary
Suspension:Front:Control Arm:Upper Ball Joint leads the component reports. Braking behavior appears in 153 complaint narratives. Steering behavior appears in 127 complaint narratives. Transmission and shifting appears in 66 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10000397 · 2002-12-27 (December 27, 2002)
WITHIN 3 YEARS AND 36,000 MILES, I'VE EXPERIENCED NUMEROUS MECHANICAL DEFECTS W/ THIS DURANGO: 2 CRANKSHAFT SENSORS, 1 CAMSHAFT SENSOR, FAILURE OF POWER DOOR LOCKS, ERRATIC IDLE, REPLACEMENT OF ROTORS (28,000 MILES) AND MOST RECENTLY, THE NEED FOR A NEW UNIVERSAL JOINT, REAR AXLE. TS
Owner-reported narrative. 12,296 miles reported. Look up ODI 10000397 at NHTSA ↗
Owner report 10000644 · 2002-12-30 (December 30, 2002)
TRANSMISISON SLIPS WHEN CHANGING FROM 1 TO 2 AND 2 TO 3. DEALER SAYS I AM A "GOOD CUSTOMER" AND WILL "EXTEND" WARRANTY TO COVER THIS FOR A $250 DEDUCTIBLE, OR THIS WOULD HAVE COST ME $2300. I APPRECIATE THE EFFORT, BUT I BELIEVE CHRYSLER HAS A PROBLEM WITH THIS FAMILY OF TRANSMISSIONS. I HAVE 36.5K MILES, THE 36 MONTHS PORTION WAS UP IN OCTOBER. THERE ARE SEVERAL PERSONS AT WORK WHO HAVE EXPERIENCED SAME TYPE SYMPTOMS RELATED TO TRANS. THIS TRANS IS ALSO USED ON DAKOTAS, DURANGOS AND AT LEAST THE 1500 RAMS. THE DURANGO OWNERS CLUB WEBSITE H…
Owner-reported narrative. 36,650 miles reported. Look up ODI 10000644 at NHTSA ↗
Owner report 10000901 · 2003-01-10 (January 10, 2003)
MY ENGINE IS FILLED WITH SLUDGE ALTHOUGH WE AHD REGULAR OIL CHANGES. BECAUSE WE COULD ONLY FIND TEH LAST THREE OIL CHANGE RECEIPTS, THE DEALER SAYS THEY ARE NOT GOING TO MAKE THE REPAIR. AT FIRST, THEY SID IT WAS AN OIL PUMP. I CALLED CHRYSLER AND THEY WERE WILLING TO REPLACE THE PUMP ALTHOUGH I AM 19K MILES OUT OF WARRANTY. THIS TELLS ME THEY KNEW THERE WAS A PROBLEM. NOW, AFTER SEARCHING THE INTERET AND CALLING AN ATTRONEY, I FIND 182 LIKE COMPLAINTS FOR THE 2000 MODEL YEAR DURANGO AND DAKOTA. NO ONE AT TEH CORPORATE OR DEALER LEVEL…
Owner-reported narrative. 49,345 miles reported. Look up ODI 10000901 at NHTSA ↗
Owner report 10001072 · 2002-12-17 (December 17, 2002)
THE DOOR LOCKS ARE ELECTRICAL AND WILL LOCK INTERMITTENLY. TS
Owner-reported narrative. Look up ODI 10001072 at NHTSA ↗
Owner report 10001314 · 2002-12-20 (December 20, 2002)
WHILE DRIVING THE ENGINE LIGHT ILLUMINATED; ALSO , THE TRANSMISSION LIGHT. CONSUMER TOOK VEHICLE TO THE DEALER, AND DEALER RESET MEMORY, 60 MILES LATER THE TRANSMISSION FAILED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS....*AK
Owner-reported narrative. 43,000 miles reported. Look up ODI 10001314 at NHTSA ↗
Owner report 10001366 · 2002-12-23 (December 23, 2002)
CONSUMER STATED THAT WHEN IN A VEHICLE ACCIDENT THE DRIVER SEAT CAME OFF THE TRACKS AND THE SEAT BELT CAME UNBUCKLED. DEALER NOTIFIED. TS
Owner-reported narrative. Look up ODI 10001366 at NHTSA ↗
Owner report 10001418 · 2002-12-23 (December 23, 2002)
CONSUMER STATED THAT WHEN APPLYING THE BRAKES THE BRAKE PEDAL WOULD GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE AND STRUCK THE VEHICLE IN FRONT. DEALER NOTIFIED. TS
Owner-reported narrative. Look up ODI 10001418 at NHTSA ↗
Owner report 10001529 · 2002-12-26 (December 26, 2002)
THE AIR BAGS FAILED TO DEPLOY DURING A FRONTAL COLLISION. TS *JB
Owner-reported narrative. Look up ODI 10001529 at NHTSA ↗
Recall history
2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
01V153000 · Air Bags
Reported: 2001-05-08 (May 8, 2001)
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗04V596000 · Suspension:Front:Control Arm:Upper Ball Joint
Reported: 2004-12-21 (December 21, 2004)
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
Consequence: EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗