2000 Dodge DURANGO problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
1,073 owner complaints analyzed
2 distinct recall campaigns
59,165 mi median reported failure mileage
Scope: 2000 model year. Data snapshot: . 609 complaints include usable failure mileage.
Most common problems
Suspension:Front:Control Arm:Upper Ball Joint is the most frequently named component, appearing in 342 of 1,073 complaints (31.9%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 153 | 14.3% |
| Steering behavior | 127 | 11.8% |
| Transmission and shifting | 66 | 6.2% |
| Engine operation | 45 | 4.2% |
| Electrical and battery issues | 31 | 2.9% |
| Fuel system concerns | 10 | 0.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension:Front:Control Arm:Upper Ball Joint | 342 |
| Suspension:Front:Control Arm:Lower Ball Joint | 144 |
| Power Train:Automatic Transmission | 62 |
| Suspension:Front | 57 |
| Engine And Engine Cooling:Engine | 49 |
| Suspension | 47 |
| Engine And Engine Cooling | 40 |
| Electrical System | 39 |
Suspension:Front:Control Arm:Upper Ball Joint: 342; Suspension:Front:Control Arm:Lower Ball Joint: 144; Power Train:Automatic Transmission: 62; Suspension:Front: 57; Engine And Engine Cooling:Engine: 49; Suspension: 47; Engine And Engine Cooling: 40; Electrical System: 39
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 44 |
| 25,000 to 49,999 | 195 |
| 50,000 to 74,999 | 163 |
| 75,000 to 99,999 | 77 |
| 100,000 to 149,999 | 88 |
| 150,000 and above | 42 |
Under 25,000: 44; 25,000 to 49,999: 195; 50,000 to 74,999: 163; 75,000 to 99,999: 77; 100,000 to 149,999: 88; 150,000 and above: 42
25,000 to 49,999 miles has the most reports with usable mileage (195). 464 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2000 | 45 |
| 2001 | 72 |
| 2002 | 64 |
| 2003 | 273 |
| 2004 | 303 |
| 2005 | 103 |
| 2006 | 34 |
| 2007 | 27 |
| 2008 | 18 |
| 2009 | 22 |
| 2010 | 16 |
| 2011 | 19 |
| 2012 | 13 |
| 2013 | 12 |
| 2014 | 8 |
| 2015 | 7 |
| 2016 | 10 |
| 2017 | 6 |
| 2018 | 3 |
| 2019 | 6 |
| 2020 | 6 |
| 2021 | 1 |
| 2022 | 2 |
| 2023 | 2 |
| 2024 | 1 |
2000: 45; 2001: 72; 2002: 64; 2003: 273; 2004: 303; 2005: 103; 2006: 34; 2007: 27; 2008: 18; 2009: 22; 2010: 16; 2011: 19; 2012: 13; 2013: 12; 2014: 8; 2015: 7; 2016: 10; 2017: 6; 2018: 3; 2019: 6; 2020: 6; 2021: 1; 2022: 2; 2023: 2; 2024: 1
Pattern summary
Suspension:Front:Control Arm:Upper Ball Joint leads the component reports. Braking behavior appears in 153 complaint narratives. Steering behavior appears in 127 complaint narratives. Transmission and shifting appears in 66 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10001418 · 2002-12-23 (December 23, 2002)
CONSUMER STATED THAT WHEN APPLYING THE BRAKES THE BRAKE PEDAL WOULD GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE AND STRUCK THE VEHICLE IN FRONT. DEALER NOTIFIED. TS
Owner-reported narrative. Look up ODI 10001418 at NHTSA ↗
Owner report 10002656 · 2003-01-14 (January 14, 2003)
WHEN REQUIRING TO STOP QUICKLY, FRONT BRAKES LOCK UP, AND VEHICLE SKIDS, REAR ANTI-LOCKS WORK BUT DONT KEEP VEHICLE FROM SKIDDING. CLICKING NOISE FROM UNDER DASH WHEN THIS HAPPENS. HAVE HAD SEVERAL ACCIDENTS DUE TO THIS PROBLEM. EVEN AT 35 MPH ON DRY STREET THEY STILL LOCK UP. DEALER WOULDNT TALK TO ME, REFERED ME TO DODGE COMPLAINTS, THEY TESTED THE BRAKE SYSTEM AND READ THAT THE COMPUTER SHOWED NO FAILURE IN BRAKING SYSTEM.
Owner-reported narrative. 85,000 miles reported. Look up ODI 10002656 at NHTSA ↗
Owner report 10004366 · 2003-01-22 (January 22, 2003)
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE STEERING BOLTS ARE LOSE AND IT IS CAUSING STEERING WHEEL TO JUMP. DEALER NOTIFIED. TS
Owner-reported narrative. Look up ODI 10004366 at NHTSA ↗
Owner report 10009224 · 2003-02-25 (February 25, 2003)
CONSUMER LOST ALL STEERING, THE VEHICLE WAS TOWED TO THE MECHANIC AND INDICATED THE FRONT TRACK BAR AND TIE ROD BROKE. *JB WHEN THE TIE RODS BROKE, THE LEFT THE FRONT WHEELS WERE WITHOUT THE ABILITY TO STEER AND WAS UNABLE TO SLOW OR STOP. THE ENTIRE RACK ASSEMBLY WAS REPLACED. SCC
Owner-reported narrative. 60,000 miles reported. Look up ODI 10009224 at NHTSA ↗
Owner report 10001314 · 2002-12-20 (December 20, 2002)
WHILE DRIVING THE ENGINE LIGHT ILLUMINATED; ALSO , THE TRANSMISSION LIGHT. CONSUMER TOOK VEHICLE TO THE DEALER, AND DEALER RESET MEMORY, 60 MILES LATER THE TRANSMISSION FAILED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS....*AK
Owner-reported narrative. 43,000 miles reported. Look up ODI 10001314 at NHTSA ↗
Owner report 10001714 · 2002-12-31 (December 31, 2002)
CONSUMER STATED THAT VEHICLE WILL NOT SHIFT INTO GEARS WHEN STARTING UP THE VEHICLE. TS
Owner-reported narrative. Look up ODI 10001714 at NHTSA ↗
Owner report 10006674 · 2003-02-06 (February 6, 2003)
WHILE DRIVING, VEHICLE STARTED SMOKING. IT STALLED AND EVERYTHING LOCKED UP. THE TEMPERATURE GAUGE WENT FROM NORMAL TO HOT VERY FAST. THE DEALERSHIP INDICATED THAT THE ENGINE HAD BLOWN. PH
Owner-reported narrative. 42,000 miles reported. Look up ODI 10006674 at NHTSA ↗
Owner report 10028852 · 2003-07-22 (July 22, 2003)
HAD TO REPLACE THE TRANSMISSION AT 41,000 MILES ON OUR 2000 DODGE DURANGO. AROUND 30,000 MILES THE SUV'S RPM'S WOULD FLUCTUATE AND STALL AT STOPS. IT WOULD DO IT SPURATICALLY, YET BASICALLY DAILY. THE PLACE WHERE WE HAD IT SERVICED SAID THEY WOULD HAVE TO DUPLICATE THE PROBLEM BEFORE THEY COULD FIX IT. SINCE THIS DIDN'T HAPPEN ALL OF THE TIME THE SERVICE DEPARTMENT COULD NOT DUPLICATE IT. ON ONE OCCASSION THE SUV STALLED AND WE IMMEDIATELY DROVE IT TO THE SERVICE DEPARTMENT THEY DID TELL US THERE WAS A SERVICE BULLETIN ISSUED ABOUT THE COMPUTER…
Owner-reported narrative. 41,000 miles reported. Look up ODI 10028852 at NHTSA ↗
Owner report 10001072 · 2002-12-17 (December 17, 2002)
THE DOOR LOCKS ARE ELECTRICAL AND WILL LOCK INTERMITTENLY. TS
Owner-reported narrative. Look up ODI 10001072 at NHTSA ↗
Owner report 10006870 · 2003-02-10 (February 10, 2003)
THE BATTERY WAS REPLACED BY THE DEALER ON THREE DIFFERENT OCCASIONS, THE TRANSMISSION WAS REPLACED LAST YEAR, AND THERE WAS A PROBLEM WITH THE DOOR LOCK SYSTEM. *JB
Owner-reported narrative. Look up ODI 10006870 at NHTSA ↗
Owner report 10045810 · 2003-11-09 (November 9, 2003)
PURCHASED 2000 DURANGO W/70K MILES IN 5/01. COMPALINED ABOUT FRONT END SEVERAL TIMES, ROUGHNESS. ALSO TRANSMISSION NOT SHIFTING. AFTER A FEW WARRANTY REPAIRS AND SEVERAL COSTLY REPAIRS, TORQUE CONVERTER BRAKES WHEEL BEARINGS BRAKES AGAIN, THE VEHICLE WAS OUT OF WARRANTY AND THEY IMMEDIATELY SAID I NEED CONTROL ARMS AND UPPER AND LOWER BALL JOUINTS. I CANT AFFORD TO REPLACE THEM AT THIS POINT, I AM WAITING FOR THEM TO GO OUT WHILE I AM DRIVING DOWN THE FREEWAY. THIS CAR HAS HAD NUMEROUS PROBBLEMS. DOOR LOCK ACTUATORS, AC, HEATER,FUEL PUMP, WATER…
Owner-reported narrative. 72,000 miles reported. Look up ODI 10045810 at NHTSA ↗
Owner report 10059257 · 2004-02-18 (February 18, 2004)
WHILE DRIVING AT 60 MPH THE CONSUMER NOTICED THAT VEHICLE LOST OIL PRESSURE, WOULD SHAKE, AND STALL. THE VEHICLE WAS TOWED TO THE DEALER, AND THE MECHANIC DETERMINED THAT ENGINE DIED DUE TO POOR MAINTENANCE. *AK THE DEALER NEVER TOOK APART THE MOTOR, ONLY THE FUEL INJECTOR AND SPARK PLUGS. THE VEHICLE WAS IN FOR A CRANK SENSOR REPAIR A WEEK OR TWO BEFORE THE OIL PUMP PROBLEM OCCURRED. *SC
Owner-reported narrative. 36,500 miles reported. Look up ODI 10059257 at NHTSA ↗