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U.S. public vehicle records

1999 Dodge DURANGO: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

1,901 owner complaints analyzed

3 distinct recall campaigns

71,000 mi median reported failure mileage

Scope: 1999 model year. Data snapshot: . 1,147 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Suspension:Front:Control Arm:Upper Ball Joint is the most frequently named component, appearing in 824 of 1,901 complaints (43.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior28214.8%
Steering behavior19210.1%
Engine operation1397.3%
Transmission and shifting1065.6%
Electrical and battery issues562.9%
Fuel system concerns382.0%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Suspension:Front:Control Arm:Upper Ball Joint
824
Suspension:Front:Control Arm:Lower Ball Joint
552
Electrical System
142
Engine And Engine Cooling
101
Engine And Engine Cooling:Engine
92
Steering:Linkages:Tie Rod Assembly
87
Suspension
73
Suspension:Front
71
Component breakdown data
CategoryCount
Suspension:Front:Control Arm:Upper Ball Joint824
Suspension:Front:Control Arm:Lower Ball Joint552
Electrical System142
Engine And Engine Cooling101
Engine And Engine Cooling:Engine92
Steering:Linkages:Tie Rod Assembly87
Suspension73
Suspension:Front71

Suspension:Front:Control Arm:Upper Ball Joint: 824; Suspension:Front:Control Arm:Lower Ball Joint: 552; Electrical System: 142; Engine And Engine Cooling: 101; Engine And Engine Cooling:Engine: 92; Steering:Linkages:Tie Rod Assembly: 87; Suspension: 73; Suspension:Front: 71

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
41
25,000 to 49,999
196
50,000 to 74,999
388
75,000 to 99,999
228
100,000 to 149,999
199
150,000 and above
95
Reported problems by failure mileage data
CategoryCount
Under 25,00041
25,000 to 49,999196
50,000 to 74,999388
75,000 to 99,999228
100,000 to 149,999199
150,000 and above95

Under 25,000: 41; 25,000 to 49,999: 196; 50,000 to 74,999: 388; 75,000 to 99,999: 228; 100,000 to 149,999: 199; 150,000 and above: 95

50,000 to 74,999 miles has the most reports with usable mileage (388). 754 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2000
94
2001
114
2002
113
2003
441
2004
509
2005
232
2006
62
2007
50
2008
54
2009
45
2010
61
2011
29
2012
30
2013
11
2014
14
2015
15
2016
6
2017
9
2018
3
2019
6
2020
2
2022
1
Complaints over time data
CategoryCount
200094
2001114
2002113
2003441
2004509
2005232
200662
200750
200854
200945
201061
201129
201230
201311
201414
201515
20166
20179
20183
20196
20202
20221

2000: 94; 2001: 114; 2002: 113; 2003: 441; 2004: 509; 2005: 232; 2006: 62; 2007: 50; 2008: 54; 2009: 45; 2010: 61; 2011: 29; 2012: 30; 2013: 11; 2014: 14; 2015: 15; 2016: 6; 2017: 9; 2018: 3; 2019: 6; 2020: 2; 2022: 1

Pattern summary

Suspension:Front:Control Arm:Upper Ball Joint leads the component reports. Braking behavior appears in 282 complaint narratives. Steering behavior appears in 192 complaint narratives. Engine operation appears in 139 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10000152 · 2002-12-17 (December 17, 2002)

DURANGO`S TRANSMISSION WENT BAD, DEALER OF NO HELP ,50,000 MI. ON VECHICLE ALSO NOT THE SAME PROBLEM THAT WAS COMPLANED ABOUT. TS

Owner-reported narrative. 50,000 miles reported. Look up ODI 10000152 at NHTSA ↗

Owner report 10000676 · 2003-01-01 (January 1, 2003)

CHECK GUAGES LIGHT COMES ON, OIL PRESSURE GAUGE GOES TO ZERO THEN BACK. HAD FUEL GAUGE DO THE SAME. TOOK INTO DEALER AND DEALER ATTRIBUTED TO WIRES AND DID A "WIGGLE"TEST. VEHICLE HAD NO MORE PROBLEM WITH FUEL GAUGE. SEVERAL WEEKS LATER THE CHECK GAUGES AND THE OIL GAUGES DID SAME THING. TOOK TO DEALER AND THEY STATED IT MAY BE OIL PUMP. AFTER REMOVING OIL PAN, DEALER STATED TO MUCH SLUDGE IN PAN AND HAD EXTENDED WARRANTY SEND AN ADJUSTER TO CHECK OUT. DEALER THEN TOOK ENGINE APART TO FIND THAT SLUDGE WAS THROUGH OUT THE ENGINE BUT NO DA…

Owner-reported narrative. 61,109 miles reported. Look up ODI 10000676 at NHTSA ↗

Owner report 10000997 · 2003-01-13 (January 13, 2003)

PLEASE INVESITGATE THE OIL PUMPS ON THE 1999 DODGE DURANGO. OURS HAS GONE OUT 2 TIMES OVER THE PAST 2 1/2 MONTHS. THE DEALER IS TRYING TO BLAME THIS ON SLUDGE IN THE ENGINE FROM NOT CHANGING THE OIL, BUT THAT IS NOT TRUE. WE DO HAVE OUR OIL CHANGED. THEY ALSO TRIED TO STATE THAT WE WERE REALLY LOW ON OIL. MY HUSBAND HAD JUST PUT A QUART OF OIL IN THE ENGINE THE DAY BEFORE. I WENT TO CARSURVEY.COM AND FOUND SEVERAL LISTINGS OF THIS SAME PROBLEM WITH THE 1999 DODGE DURANGO...THE OIL PRESSURE SUDDENLY DROPS TO ZERO. SOME REPORTS STATE THEY…

Owner-reported narrative. 76,000 miles reported. Look up ODI 10000997 at NHTSA ↗

Owner report 10001604 · 2002-12-27 (December 27, 2002)

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE CLOCK SPRING WENT OUT CAUSING THE CONSUMER HORN NOT TO WORK. DEALER NOTIFIED. TS

Owner-reported narrative. Look up ODI 10001604 at NHTSA ↗

Owner report 10001772 · 2003-01-08 (January 8, 2003)

CONSUMER IS CONCERNED THAT ROTORS HAVE TO BE REPLACED EACH TIME FRONT BRAKE PADS ARE REPLACED. *TT *NLM

Owner-reported narrative. Look up ODI 10001772 at NHTSA ↗

Owner report 10001864 · 2003-01-02 (January 2, 2003)

WHILE TRAVELING ON HIGHWAY VEHICLE WILL GO FROM SIDE TO SIDE AND VIBRATE. HAD TO REPLACE BALL JOINTS AND TIE RODS. PLEASE FILL IN ADDITIONAL INFORMATION. TS. *AK

Owner-reported narrative. Look up ODI 10001864 at NHTSA ↗

Owner report 10004012 · 2003-01-16 (January 16, 2003)

WHILE DRIVING AT 90MPH, THE VEHICLE STARTED TO SMOKE UNDER THE HOOD. THEN THE TRANSFER CASE FELL TO THE GROUND CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED. PH

Owner-reported narrative. Look up ODI 10004012 at NHTSA ↗

Owner report 10004295 · 2003-01-21 (January 21, 2003)

WHILE SITTING AT AN INTERSECTION, ANOTHER VEHICLE REAR ENDED THE CONSUMER. THE DRIVER AND PASSENGER SEAT COLLAPSED. PLEASE FILL IN ADDITIONAL INFORMATION, DEALER IS AWARE OF THE PROBLEM. PH

Owner-reported narrative. Look up ODI 10004295 at NHTSA ↗

Recall history

3 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

01V119000 · Seat Belts:Front:Retractor

Reported: 2001-04-11 (April 11, 2001)

VEHICLE DESCRIPTION: CERTAIN VAN, WAGON, PICKUP TRUCKS, PASSENGER AND SPORT UTILITY VEHICLES, FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE FRONT SEAT BELT RETRACTOR MAY NOT COMPLY WITH THE REQUIREMENTS OF THE STANDARD.

Consequence: IF THE RETRACTOR DOES NOT WORK PROPERLY, IT WILL NOT ADEQUATELY PROTECT OCCUPANTS IN THE EVENT OF A CRASH.

Remedy: DEALERS WILL REPLACE THE SEAT BELT RETRACTOR. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
01V153000 · Air Bags

Reported: 2001-05-08 (May 8, 2001)

VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.

Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

NHTSA campaign record ↗
99V342000 · Fuel System, Gasoline:Storage:Tank Assembly:Mounting

Reported: 1999-12-02 (December 2, 1999)

VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.

Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.

NHTSA campaign record ↗