1998 Dodge DURANGO: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
847 owner complaints analyzed
4 distinct recall campaigns
70,000 mi median reported failure mileage
Scope: 1998 model year. Data snapshot: . 439 complaints include usable failure mileage.
Most common problems
Suspension:Front:Control Arm:Upper Ball Joint is the most frequently named component, appearing in 368 of 847 complaints (43.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 107 | 12.6% |
| Steering behavior | 78 | 9.2% |
| Transmission and shifting | 42 | 5.0% |
| Electrical and battery issues | 12 | 1.4% |
| Engine operation | 10 | 1.2% |
| Fuel system concerns | 3 | 0.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension:Front:Control Arm:Upper Ball Joint | 368 |
| Suspension:Front:Control Arm:Lower Ball Joint | 293 |
| Steering:Linkages:Tie Rod Assembly | 41 |
| Suspension:Front | 35 |
| Suspension | 33 |
| Power Train:Automatic Transmission | 31 |
| Suspension:Front:Control Arm | 29 |
| Seats | 25 |
Suspension:Front:Control Arm:Upper Ball Joint: 368; Suspension:Front:Control Arm:Lower Ball Joint: 293; Steering:Linkages:Tie Rod Assembly: 41; Suspension:Front: 35; Suspension: 33; Power Train:Automatic Transmission: 31; Suspension:Front:Control Arm: 29; Seats: 25
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 18 |
| 25,000 to 49,999 | 80 |
| 50,000 to 74,999 | 156 |
| 75,000 to 99,999 | 94 |
| 100,000 to 149,999 | 75 |
| 150,000 and above | 16 |
Under 25,000: 18; 25,000 to 49,999: 80; 50,000 to 74,999: 156; 75,000 to 99,999: 94; 100,000 to 149,999: 75; 150,000 and above: 16
50,000 to 74,999 miles has the most reports with usable mileage (156). 408 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2000 | 61 |
| 2001 | 70 |
| 2002 | 54 |
| 2003 | 253 |
| 2004 | 237 |
| 2005 | 86 |
| 2006 | 22 |
| 2007 | 6 |
| 2008 | 17 |
| 2009 | 9 |
| 2010 | 10 |
| 2011 | 3 |
| 2012 | 2 |
| 2013 | 3 |
| 2014 | 5 |
| 2015 | 3 |
| 2016 | 2 |
| 2018 | 3 |
| 2021 | 1 |
2000: 61; 2001: 70; 2002: 54; 2003: 253; 2004: 237; 2005: 86; 2006: 22; 2007: 6; 2008: 17; 2009: 9; 2010: 10; 2011: 3; 2012: 2; 2013: 3; 2014: 5; 2015: 3; 2016: 2; 2018: 3; 2021: 1
Pattern summary
Suspension:Front:Control Arm:Upper Ball Joint leads the component reports. Braking behavior appears in 107 complaint narratives. Steering behavior appears in 78 complaint narratives. Transmission and shifting appears in 42 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10001592 · 2002-12-27 (December 27, 2002)
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE HEADLIGHTS WILL FLICKER CAUSING A DISTRACTION TO THE CONSUMER VIEW DURING NIGHTTIME. DEALER NOTIFIED. TS
Owner-reported narrative. Look up ODI 10001592 at NHTSA ↗
Owner report 10002904 · 2003-01-18 (January 18, 2003)
INTERMEDIATE STEERING COLUMN FAILURE
Owner-reported narrative. 34,160 miles reported. Look up ODI 10002904 at NHTSA ↗
Owner report 10003320 · 2003-01-24 (January 24, 2003)
WHILE DRIVING DOWN INTERSTATE ON THE WAY TO WORK, OIL PRESSURE GOES TO 0 AND TRUCK STALLED. GOT TRUCK TOWED TO SHOP AND WAS INFORMED BY SHOP THAT THE ENGINE HAD SEIZED UP. ENGINE FAILURE DUE TO OIL SLUDGE. THIS IS THE FIRST AND ONLY PROBLEM WE HAVE EVER HAD WITH THIS TRUCK AND NOW I SEARCH THE INTERNET AND FIND HUNDREDS OF PEOPLE THIS HAS HAPPENED TO AND THAT THE COMPANY DOES NOT STAND BEHIND THEIR ENGINES AND DOESN'T ADMIT THERE IS ANY PROBLEMS. NOW WE HAVE TO COME UP WITH THE $4,000 - $6,000 TO GET A NEW ENGINE AND STILL MAKE A TRUCK PAYM…
Owner-reported narrative. 100,000 miles reported. Look up ODI 10003320 at NHTSA ↗
Owner report 10003949 · 2002-12-21 (December 21, 2002)
CONSUMER IS HAVING PROBLEMS WITH UPPER AND LOWER BALL JOINTS. THE BALL JOINTS FAILED AT 78,000 MILES. *JB
Owner-reported narrative. 78,000 miles reported. Look up ODI 10003949 at NHTSA ↗
Owner report 10004641 · 2003-01-27 (January 27, 2003)
WHILE DRIVING ELECTRICAL CONTROL SYSTEM WOULD SHUT OFF, CAUSING A DISTRACTION TO CONSUMER.*AK
Owner-reported narrative. Look up ODI 10004641 at NHTSA ↗
Owner report 10005056 · 2003-01-31 (January 31, 2003)
I HAVE A 1998 DODGE DURANGO WITH 52,000 MILES ON IT. THIS PAST WEEK I NOTICED A HIGH PITCHED WHINE FROM THE REAR DIFFERENTIAL. I HAVE TAKEN THE VEHICLE TO THE ORIGINAL DEALER IN CORYDON, INDIANA. THAT I HAVE PURCHASED 2 OTHER VEHICLES FROM. THEY ARE TELLING ME THAT I AM RESPONSIBLE FOR EITHER ALL THE COST OF REPAIRS, OR THAT THEY MIGHT BE ABLE TO GET CHRYSLER TO PAY HALF. I THINK THIS EXTREMELY UNFAIR. I HAVE HAD REAR DIFFERENTIAL VEHICLES WITH WELL OVER 100,000 MILES THAT ARE STILL MOVING WITH NO DIFFERENTIAL FAILURES. WHEN IS SOMEONE GOING T…
Owner-reported narrative. 52,000 miles reported. Look up ODI 10005056 at NHTSA ↗
Owner report 10005095 · 2003-02-02 (February 2, 2003)
EXCESSIVE PLAY AND OFF-CENTERED STEERING WAS CORRECTED AT 47K MILES BY DEALER- ADJUSTMENT TO THE STEERING BOX. PROBLEM HAS RESURFACED AT 87K MILES. CONTINUED PROBLEM WITH OFF CENTERED STEERING AND NOW-GROWING TRACKING PROBLEMS WITH CONSTANT CORRECTIONS NEEDED TO KEEP VEHICLE IN STRAIGHT LINE AT HIGHWAY SPEEDS. *JB
Owner-reported narrative. 47,000 miles reported. Look up ODI 10005095 at NHTSA ↗
Owner report 10005141 · 2003-02-02 (February 2, 2003)
DODGE DURANGO SLUDGE ENGINE
Owner-reported narrative. 66,000 miles reported. Look up ODI 10005141 at NHTSA ↗
Recall history
4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
01V153000 · Air Bags
Reported: 2001-05-08 (May 8, 2001)
VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Consequence: WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗98V019000 · Electrical System:Alternator/Generator/Regulator
Reported: 1998-01-30 (January 30, 1998)
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS. THE FASTENER WHICH SECURES THE GENERATOR CABLE TO THE POWER DISTRIBUTION CENTER (PDC) HAS AN INSUFFICIENT CLAMP LOAD, RESULTING IN A LOOSE CONNECTION AND ELECTRICAL ARCING AT THE CONNECTION.
Consequence: THIS CONDITION COULD CAUSE A FIRE IN THE ENGINE COMPARTMENT.
Remedy: DEALERS WILL RETIGHTEN THE GENERATOR CABLE AND BATTERY CABLE FASTENERS TO THE PROPER TORQUE SPECIFICATIONS.
NHTSA campaign record ↗99V341000 · Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings
Reported: 1999-12-02 (December 2, 1999)
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE REAR BRAKE TUBE CAN CONTACT AN UNDERBODY CROSSMEMBER EVENTUALLY WEARING A HOLE IN THE TUBE.
Consequence: IF THE TUBE WERE PERFORATED, THERE WOULD BE A REDUCTION IN BRAKING FROM THE REAR WHEELS, INCREASING STOPPING DISTANCES.
Remedy: DEALERS WILL INSTALL A RUBBER ISOLATOR ON ALL VEHICLES THAT DO NOT INDICATE TUBE CONTACT. VEHICLES THAT SHOW CONTACT AND HAVE LESS THAN 45,000 MILES AND NO SIGNS OF RED RUST WILL HAVE THE RUBBER ISOLATOR INSTALLED WITH SILICONE TO PROTECT THE TUBE WHERE THE COATING HAS WORN OFF. VEHICLES THAT EXHIBIT CONTACT, AND HAVE MORE THAN 45,000 MILES OR SHOW SIGNS OF RED RUST, WILL HAVE THE BRAKE TUBE REPLACED WITH THE PRODUCTION TUBE AND ISOLATOR.
NHTSA campaign record ↗99V342000 · Fuel System, Gasoline:Storage:Tank Assembly:Mounting
Reported: 1999-12-02 (December 2, 1999)
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
NHTSA campaign record ↗