2001 Dodge DURANGO: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
665 owner complaints analyzed
5 distinct recall campaigns
55,700 mi median reported failure mileage
Scope: 2001 model year. Data snapshot: . 414 complaints include usable failure mileage.
Most common problems
Suspension:Front:Control Arm:Upper Ball Joint is the most frequently named component, appearing in 168 of 665 complaints (25.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 95 | 14.3% |
| Steering behavior | 62 | 9.3% |
| Transmission and shifting | 53 | 8.0% |
| Electrical and battery issues | 42 | 6.3% |
| Engine operation | 22 | 3.3% |
| Fuel system concerns | 6 | 0.9% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Suspension:Front:Control Arm:Upper Ball Joint | 168 |
| Suspension:Front:Control Arm:Lower Ball Joint | 89 |
| Electrical System | 63 |
| Power Train:Automatic Transmission | 50 |
| Suspension | 32 |
| Air Bags | 27 |
| Suspension:Front | 25 |
| Seats | 22 |
Suspension:Front:Control Arm:Upper Ball Joint: 168; Suspension:Front:Control Arm:Lower Ball Joint: 89; Electrical System: 63; Power Train:Automatic Transmission: 50; Suspension: 32; Air Bags: 27; Suspension:Front: 25; Seats: 22
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 34 |
| 25,000 to 49,999 | 140 |
| 50,000 to 74,999 | 99 |
| 75,000 to 99,999 | 58 |
| 100,000 to 149,999 | 51 |
| 150,000 and above | 32 |
Under 25,000: 34; 25,000 to 49,999: 140; 50,000 to 74,999: 99; 75,000 to 99,999: 58; 100,000 to 149,999: 51; 150,000 and above: 32
25,000 to 49,999 miles has the most reports with usable mileage (140). 251 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2001 | 26 |
| 2002 | 47 |
| 2003 | 137 |
| 2004 | 163 |
| 2005 | 77 |
| 2006 | 26 |
| 2007 | 21 |
| 2008 | 33 |
| 2009 | 27 |
| 2010 | 20 |
| 2011 | 20 |
| 2012 | 16 |
| 2013 | 8 |
| 2014 | 8 |
| 2015 | 13 |
| 2016 | 7 |
| 2017 | 6 |
| 2018 | 2 |
| 2019 | 2 |
| 2020 | 1 |
| 2021 | 3 |
| 2023 | 1 |
| 2026 | 1 |
2001: 26; 2002: 47; 2003: 137; 2004: 163; 2005: 77; 2006: 26; 2007: 21; 2008: 33; 2009: 27; 2010: 20; 2011: 20; 2012: 16; 2013: 8; 2014: 8; 2015: 13; 2016: 7; 2017: 6; 2018: 2; 2019: 2; 2020: 1; 2021: 3; 2023: 1; 2026: 1
Pattern summary
Suspension:Front:Control Arm:Upper Ball Joint leads the component reports. Braking behavior appears in 95 complaint narratives. Steering behavior appears in 62 complaint narratives. Transmission and shifting appears in 53 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10001715 · 2002-12-31 (December 31, 2002)
WHILE DRIVING AT 45 MPH CONSUMER WAS INVOLVED IN A HEAD ON COLLISION, AIRBAGS DID NOT DEPLOY. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS *DT
Owner-reported narrative. 36,000 miles reported. Look up ODI 10001715 at NHTSA ↗
Owner report 10002914 · 2003-01-18 (January 18, 2003)
GEAR SHIFT MOVES INTO GEAR WITHOUT DEPRESSING THE BRAKE PEDAL. GEAR SHIFT LEVER STICKS OUT PAST STEERING WHEEL IN FRONT OF AC AND RADIO CONTROLS AND IS EASLY KNOCKED INTO GEAR.
Owner-reported narrative. Look up ODI 10002914 at NHTSA ↗
Owner report 10003389 · 2003-01-25 (January 25, 2003)
I OWN A 2001 DODGE DURANGO RT IN WHICH I HAVE BEEN COMPLAINING TO THE SERVICE DEPARTMENT OF THE DEALERSHIP SINCE TAKING OWNERSHIP OF THE VEHICLE IN OCTOBER 22, 2001 THAT THE STEERING WAS NOT ALIGNED OR DID NOT FEEL RIGHT TO DRIVE. THEY CLAIMED EVERYTHING WAS OK. ON JANUARY 23, 2003 I WENT IN FOR ROUTINE OILCHANGE AND CHECK UP WITH THE SAME COMPLAINT. NOW THEY SAY THAT THE TRUCK IS NOT DRIVABLE AND NEEDS A NEW RACK AND PINION. CAN YOU CHECK IF THIS IS A CONTINUOS COMPLAINT ABOUT THESE TRUCKS.
Owner-reported narrative. Look up ODI 10003389 at NHTSA ↗
Owner report 10006517 · 2001-06-05 (June 5, 2001)
WIFE DROVE FORWARD INTO A PARKING SPACE. SHIFTED TO REVERSE (AUTOMATIC ELECTRONIC TRANSMISSION) AND BACKED UP TO STRAIGHTEN VEHICLE. SHIFTED TO DRIVE. APPLIED GAS, AND VEHICLE CONTINUED IN REVERSE. BACKED INTO CURB AND MAILBOX, SHIFTED INTO 2ND. VEHICLE CONTINUED IN REVERSE, SHIFTED INTO 1ST. VEHICLE CONTINUED IN REVERSE, SHUT MOTOR OFF AND RESTARTED VEHICLE. EVERYTHING BACK TO NORMAL. DEALER TESTED VEHICLE AND COULD FIND NO FAULT. COMMENT ON INVOICE WAS "NPF ROAD TESTED CHECKED WITH DRB NO CODES 185 LY, LONG LIC#2069. SCC *NLM **DIMSI…
Owner-reported narrative. 3,016 miles reported. Look up ODI 10006517 at NHTSA ↗
Owner report 10006961 · 2003-02-11 (February 11, 2003)
THE AIRBAGS FAILED TO DEPLOY, WHEN THE VEHICLE HIT A TREE.*JB
Owner-reported narrative. Look up ODI 10006961 at NHTSA ↗
Owner report 10007676 · 2003-02-17 (February 17, 2003)
2001 DODGE DURANGO HAS ENGINE FAILURE. DAIMLER CHRYSLER WILL NOT COVER THE COSTS TO HAVE A NEW ENGINE PUT IN MY VEHICLE. OIL SLUDGE PROBLEM AND THEY ARE SAYING IT'S DUE TO LACK OF MAINTENANCE. THE VEHICLE HAS 26,000 MILES AND I HAVE EMAILS AND COMPLAINTS FROM HUNDREDS OF OTHER INDIVIDUALS WITH THE SAME COMPLAINTS.
Owner-reported narrative. 26,000 miles reported. Look up ODI 10007676 at NHTSA ↗
Owner report 10011052 · 2003-03-26 (March 26, 2003)
I WOULD LIKE TO FILE A COMPLAINT REGARDING FRONT BAKES AND ROTORS ON A 2001 DODGE DURANGO. THE VEHICLE HAS APPROXIMATELY. 23500 MILES AND THE ROTORS ARE IN PRETTY BAD SHAPE. WHEN I APPLY THE BRAKES I GET A PRETTY BAD VIBRATION IN THE PEDAL AND THE VEHICLE DOES NOT STOP VERY WELL. I SPOKE WITH CHRYSLER AND THEY INFORMED ME THE ROTORS AND BRAKES WERE CONSIDERED WEAR PARTS AND WERE NOT COVERED BY THE WARRANTY. I HAVE DONE SOME INVESTIGATING AND FOUND THIS APPEARS TO BE A COMMON PROBLEM. I WOULD LIKE TO FILE A COMPLAINT SO THAT MAYBE CHRYSLER …
Owner-reported narrative. 23,000 miles reported. Look up ODI 10011052 at NHTSA ↗
Owner report 10011556 · 2003-03-31 (March 31, 2003)
SUDDEN ACCELERATION.
Owner-reported narrative. Look up ODI 10011556 at NHTSA ↗
Recall history
5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
00V366000 · Child Seat
Reported: 2000-11-09 (November 9, 2000)
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
Consequence: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
Remedy: OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.
NHTSA campaign record ↗01V077000 · Power Train:Automatic Transmission:Lever And Linkage:Column Shift
Reported: 2001-03-07 (March 7, 2001)
VEHICLE DESCRIPTION: LIGHT DUTY TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH 4-WHEEL DRIVE. THE ELECTRIC SHIFT TRANSFER CASE MAY NOT FULLY ENGAGE INTO GEAR WHEN THE OPERATOR MOVES THE TRANSFER CASE SELECTOR SWITCH.
Consequence: THIS COULD CAUSE THE TRANSFER CASE TO END UP IN THE NEUTRAL POSITION UNEXPECTEDLY AND ALLOW THE VEHICLE TO ROLL AWAY IF THE PARKING BRAKE IS NOT APPLIED.
Remedy: DEALERS WILL REPROGRAM THE TRANSFER CASE CONTROL MODULE. OWNER NOTIFICATION BEGAN APRIL 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗04V596000 · Suspension:Front:Control Arm:Upper Ball Joint
Reported: 2004-12-21 (December 21, 2004)
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.
Consequence: EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗06V339000 · Electrical System
Reported: 2006-09-07 (September 7, 2006)
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.
Consequence: THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.
Remedy: DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗07V555000 · Power Train:Automatic Transmission:Lever And Linkage:Column Shift
Reported: 2007-12-04 (December 4, 2007)
ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION.
Consequence: EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗