2024 Chrysler PACIFICA PLUG-IN HYBRID: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
26 owner complaints analyzed
0 distinct recall campaigns
9,000 mi median reported failure mileage
Scope: 2024 model year. Data snapshot: . 3 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 17 of 26 complaints (65.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 7 | 26.9% |
| Engine operation | 3 | 11.5% |
| Braking behavior | 3 | 11.5% |
| Electrical and battery issues | 3 | 11.5% |
| Steering behavior | 2 | 7.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 17 |
| Power Train | 13 |
| Electrical System | 7 |
| Fuel/Propulsion System | 3 |
| Unknown Or Other | 2 |
| Forward Collision Avoidance: Adaptive Cruise Control | 1 |
| Forward Collision Avoidance: Automatic Emergency Braking | 1 |
| Lane Departure: Warning | 1 |
Engine: 17; Power Train: 13; Electrical System: 7; Fuel/Propulsion System: 3; Unknown Or Other: 2; Forward Collision Avoidance: Adaptive Cruise Control: 1; Forward Collision Avoidance: Automatic Emergency Braking: 1; Lane Departure: Warning: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 3; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (3). 23 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2024 | 24 |
| 2025 | 2 |
2024: 24; 2025: 2
Pattern summary
Engine leads the component reports. Transmission and shifting appears in 7 complaint narratives. Engine operation appears in 3 complaint narratives. Braking behavior appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11575609 · 2024-03-05 (March 5, 2024)
Brand new less then a month old 2024 Pacifica hybrid. I had multiple check engine lights without codes and then on 22nd of Feb out of nowhere Stop Safely Vehicle Will Shut Off Soon warning in the middle of the highway at 9:00pm at night. I made in over one lane and the vehicle shut off. Took it to the shop and now having the PIM repaired but they can not get the part.
Owner-reported narrative. Look up ODI 11575609 at NHTSA ↗
Owner report 11587291 · 2024-05-06 (May 6, 2024)
•What component or system failed or malfunctioned, and is it available for inspection upon request? The engine shut off and I lost the ability to accelerate. The issue only resolved when I turned off the vehicle and opened my car door while on the highway and had oncoming cars driving next to me at 55+ MPH. After shutting the car door and turning the vehicle back on, I was able to continue to drive home. The check engine light remains on while the vehicle is powered on, now. This vehicle is available for inspection upon request. •How was your …
Owner-reported narrative. Look up ODI 11587291 at NHTSA ↗
Owner report 11589147 · 2024-05-16 (May 16, 2024)
I just purchased my 2024 Chrysler Pinnacle Hybrid on May 8 on Monday the 13th I was driving and the Lane Sense and Service Lane Sense went off telling me to keep both hands on the wheel they were it pulled the car to the left and then stopped it was scary, yesterday while driving with cruise control, nothing around us coming back from an appointment on with granddaughter all the sudden cruise control stopped working and the symbol AEB turned off, also Service Automatic Emergency braking needed servicing, adaptive cruise control (ACC) Fault I d…
Owner-reported narrative. Look up ODI 11589147 at NHTSA ↗
Owner report 11590829 · 2024-05-26 (May 26, 2024)
I was driving at highway speed westbound in the middle lane of the Long Island Expressway in Queens, New York when I felt an unusual motion and heard an unusual noise. The dashboard warning said that the engine had shut down and that I should move to the nearest safe place. All acceleration was lost and the vehicle was only rolling. This was a dangerous situation but I did manage to change lanes to the right. The vehicle then rolled to a stop in the right lane of the highway (with no shoulder). I could not restart it. I had to wait for so…
Owner-reported narrative. Look up ODI 11590829 at NHTSA ↗
Owner report 11593119 · 2024-06-07 (June 7, 2024)
The contact rented a 2024 Chrysler Pacifica Hybrid. The contact stated the message "Stop Safely- The Vehicle Will Shut-off Soon" was displayed. The contact stated while driving uphill at an unknown speed, there was a loss in automotive power. The check engine warning light remained illuminated. After restarting the vehicle and proceeding to drive up the hill, the failure occurred. The vehicle was able to be restarted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. T…
Owner-reported narrative. 12,791 miles reported. Look up ODI 11593119 at NHTSA ↗
Owner report 11594078 · 2024-06-13 (June 13, 2024)
Vehicle shut down without enough notice IN TRAFFIC and could not be started for several minutes, causing a safety hazard for me and backing traffic up. Once I was able to restart, check engine light was illuminated. This was a rental and on the way to their location, the vehicle failed as described at least 5 more times.
Owner-reported narrative. Look up ODI 11594078 at NHTSA ↗
Owner report 11594087 · 2024-06-13 (June 13, 2024)
We purchased the vehicle in Feb 2024. On [XXX] a check engine light came on while driving on [XXX] (1 lane highway) and a few seconds later the on the display on the instrument panel stated "Stop Safely, the vehicle will shut off soon" and the vehicle immediately started slowing down and lost the ability to accelerate. Luckily the vehicle was able to pull off the road about 20 seconds after the "Stop Safely" caution appeared. We tried shutting down the vehicle and restarting with no change. We let the vehicle sit for approximately 10 minutes a…
Owner-reported narrative. Look up ODI 11594087 at NHTSA ↗
Owner report 11598224 · 2024-07-02 (July 2, 2024)
The contact rented a 2024 Chrysler Pacifica. The contact stated while driving 20 MPH on a two-way highway in traffic in a construction zone, the vehicle stalled in the passing lane. The message drive to a safe location, the engine would shut off soon message was displayed. The vehicle was towed to a truck stop. The vehicle was then towed by the rental company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 9,000. The VIN was not available.
Owner-reported narrative. 9,000 miles reported. Look up ODI 11598224 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.