2017 Chevrolet SILVERADO 2500: complaints, problems and recalls

TRANSMISSION SHIFTS EXTREMELY HARD CAUSING A LOUD CLUNK AND THE VEHICLE TO LUNGE FORWARD. THIS IS EXPERIENCED A LOT DURING SLOWING DOWN AT YIELD SIGNS OR WHEN STARTING OUT IN TRAFFIC. THE TRUCK EXPERIENCE A SPLIT SECOND DELAY IN ACCELERATION AND THEN SUDDENLY SHIFTS VERY HARD LUNGING FORWARD. GM MOTORS DEALERSHIP ACKNOWLEDGES THERE IS AN ISSUE, BUT THEY DON'T HAVE A SOLUTION AND GM ENGINEERS ARE HAVING THEM TELL THE CONSUMERS THE TRANSMISSION IS OPERATING AS DESIGNED DESPITE THEIR OWN SERVICE TECHS AND SERVICE MANAGERS AND DISTRICT MANAGERS STA…

Owner-reported narrative. 10,700 miles reported. Look up ODI 11022161 at NHTSA ↗

2017 SILVERADO REVERSE CAMERA AT NIGHT THERE IS NO CONTROL TO TURN DOWN BRIGHTNESS. IT IS SO BRIGHT THAT THIS CAUSES A SERIOUS SAFETY ISSUE TRYING TO BACK UP AND USE PASSENGER SIDE MIRROR. OTHER 2017 RADIOS ALLOW FOR ADJUSTMENT 2016 AND 2015 ALLOWED DRIVER TO ADJUST BRIGHTNESS. I HAVE TO COVER SCREEN TO BACK UP.

Owner-reported narrative. Look up ODI 11057321 at NHTSA ↗

HARD STEERING WHEN GOING 25 MPH AND FASTER HAS DIGATAL ASSIST STEERING FELLS LIKE NO ASSIST AT ALL.

Owner-reported narrative. 6,000 miles reported. Look up ODI 11064513 at NHTSA ↗

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 2500. THE CONTACT NOTICED SEVERE RUST ON THE AXLES, CAB MOUNTS, AND SHOCKS. THE DEALER (VALLEY CHEVROLET OF HASTINGS, 2929 MN-316, HASTINGS, MN 55033, [phone removed]) INSPECTED THE VEHICLE. THE MANUFACTURER REFUSED TO PROVIDE A REMEDY TO THE DEALER TO PREVENT THE RUST FROM OCCURRING AND CLOSED THE CASE WITH NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT AVAILABLE. *TT *TR

Owner-reported narrative. 2,000 miles reported. Look up ODI 11080881 at NHTSA ↗

I AM THE OWNER OF THE VEHICLE, MY SON AND I WERE TURNING ONTO A HIGHWAY FROM A GRAVEL ROAD AS I WAS ACCELERATING, AIRBAGS DEPLOYED ON BOTH SIDES OF THE VEHICLE. TRUCK WAS NOT DISABLED AND I WAS ABLE TO DRIVE IT 2.5 MILES BACK TO MY HOUSE.

Owner-reported narrative. 38,189 miles reported. Look up ODI 11098479 at NHTSA ↗

TAKATA RECALL, FIRST THE TRUCK WAS OVERHEATING, THEN OIL LEAKING, THEN AND TIRE TRUCK FULL OF RUST SPOTS AND STILL RUSTY IN BADGING, THEN $14,000 REPAIR TO REPLACE THE ENTIRE REAR END OF THE TRUCK, THEY SAID THE WHEELS WERE GOING TO FALL OFF. I BOUGHT THIS TRUCK NEW, IT HAS 30,000 MILES.I PAID $87,000. I CONTACTED CHEVY CORPORATE OFFICE, NO RESPONSE I CONTACTED BOB BELL OF BEL AIR MARYLAND WHERE I BOUGHT THE TRUCK ALSO NO RESPONSE.

Owner-reported narrative. 36,000 miles reported. Look up ODI 11100653 at NHTSA ↗

DURING NIGHT HOURS ONLY, THE BACKUP CAMERA IS SO BRIGHT (INSIDE THE CAB) IT IS HARD TO NAVIGATE WHEN BACKING. YOU CAN NOT SEE YOUR MIRRORS. I ALMOST RAN A KID OVER ONCE AND I ALMOST HIT A PARKED CAR. THERE IS NO DIMMER FOR THE BRIGHTNESS ON THE DISPLAY.

Owner-reported narrative. 13,000 miles reported. Look up ODI 11141728 at NHTSA ↗

OWNER OF BOTH A 2017 DURAMAX AND A TAHOE FROM NEW. DURAMAX HAD JUST TURNED 21,000 MILES THIS WINTER. RETURNED FROM FISHING SUNDAY NIGHT AND PLUGGED THE TRUCK INTO A HEAVY GUAGE EXTENSION CORD. MY FAMILY AND I WERE WOKEN AT 3AM EARLY JANUARY TO A VEHICLE ALARM. TURNS OUT THE TRUCK HAD STARTED FIRE. LUCKLY THE ALARM WAS AUDIBLE LONG ENOUGH TO WAKE US. BY THE TIME I HAD REACHED THE KEYS, IT HAD STOPPED. A PEEK OUT THE WINDOW SHOWED A CULPRIT I HADN'T ANTICIPATED. INSPECTORS FOUND THE SOURCE IN THE LOCATION OF THE BLOCK HEATER. NO WIRING CHARED BEY…

Owner-reported narrative. 21,000 miles reported. Look up ODI 11182573 at NHTSA ↗

Reported: 2016-09-08 (September 8, 2016)

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Reported: 2017-09-14 (September 14, 2017)

General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

Consequence: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.

Reported: 2019-04-25 (April 25, 2019)

General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.

Consequence: A short-circuit may damage the engine components and increase the risk of fire.

Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.

Reported: 2021-07-01 (July 1, 2021)

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.

Consequence: An electrical short-circuit can increase the risk of a fire.

Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.

Reported: 2023-02-02 (February 2, 2023)

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.

Consequence: An engine stall increases the risk of a crash.

Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.