2017 Chevrolet SILVERADO 2500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
54 owner complaints analyzed
5 distinct recall campaigns
21,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 27 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 15 of 54 complaints (27.8%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 13 | 24.1% |
| Electrical and battery issues | 10 | 18.5% |
| Steering behavior | 6 | 11.1% |
| Transmission and shifting | 5 | 9.3% |
| Fuel system concerns | 5 | 9.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 15 |
| Engine | 12 |
| Power Train | 9 |
| Service Brakes | 5 |
| Air Bags | 4 |
| Steering | 4 |
| Structure:Body | 4 |
| Equipment | 3 |
Electrical System: 15; Engine: 12; Power Train: 9; Service Brakes: 5; Air Bags: 4; Steering: 4; Structure:Body: 4; Equipment: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 15 |
| 25,000 to 49,999 | 8 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 15; 25,000 to 49,999: 8; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 2; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (15). 27 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 2 |
| 2018 | 5 |
| 2019 | 11 |
| 2020 | 10 |
| 2021 | 6 |
| 2022 | 4 |
| 2023 | 3 |
| 2024 | 12 |
| 2025 | 1 |
2017: 2; 2018: 5; 2019: 11; 2020: 10; 2021: 6; 2022: 4; 2023: 3; 2024: 12; 2025: 1
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 13 complaint narratives. Electrical and battery issues appears in 10 complaint narratives. Steering behavior appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11204432 · 2019-04-29 (April 29, 2019)
NOT SURE WHERE BURNING SMELL IS COMING FROM. BRAKES? ENGINE? TIRES? AFTER DRIVING LONGER THAN 30 MILES I CAN SMALL SOMETHING, LIKE BURNING.
Owner-reported narrative. 40,000 miles reported. Look up ODI 11204432 at NHTSA ↗
Owner report 11240482 · 2019-07-29 (July 29, 2019)
JUST RECEIVED A LETTER FROM GENERAL MOTORS WITH A PAGE THAT IS TO BE INSERTED INTO MY OWNERS MANUAL. THE ISSUE IT PURPORTS TO SOLVE IS THAT THE MANUAL STATES THAT IF THIS TRUCK HAS FORWARD COLLISION ALERT, IT ALSO HAS FORWARD AUTOMATIC BRAKING & INTELLIGENT BRAKE ASSIST. THAT IS INCORRECT & THIS ALERT IS TO CORRECT THAT ERROR. BUT, THE MANUAL INSERT PROVIDED IS NONSENSE. IT HAS NO PAGE NUMBER TO TELL US WHERE TO INSERT THE NEW PAGE; THERE ARE 2 SECTIONS RELATING TO THIS IN THE MANUAL. THE INSERT ALSO SAYS IT ONLY APPLIES TO 1500 SERIES TRUCKS.…
Owner-reported narrative. Look up ODI 11240482 at NHTSA ↗
Owner report 11182573 · 2019-02-26 (February 26, 2019)
OWNER OF BOTH A 2017 DURAMAX AND A TAHOE FROM NEW. DURAMAX HAD JUST TURNED 21,000 MILES THIS WINTER. RETURNED FROM FISHING SUNDAY NIGHT AND PLUGGED THE TRUCK INTO A HEAVY GUAGE EXTENSION CORD. MY FAMILY AND I WERE WOKEN AT 3AM EARLY JANUARY TO A VEHICLE ALARM. TURNS OUT THE TRUCK HAD STARTED FIRE. LUCKLY THE ALARM WAS AUDIBLE LONG ENOUGH TO WAKE US. BY THE TIME I HAD REACHED THE KEYS, IT HAD STOPPED. A PEEK OUT THE WINDOW SHOWED A CULPRIT I HADN'T ANTICIPATED. INSPECTORS FOUND THE SOURCE IN THE LOCATION OF THE BLOCK HEATER. NO WIRING CHARED BEY…
Owner-reported narrative. 21,000 miles reported. Look up ODI 11182573 at NHTSA ↗
Owner report 11210667 · 2019-05-29 (May 29, 2019)
FEB 5TH 2019 MY TRUCK WAS PARKED IN MY DRIVEWAY AND THE BLOCKHEATER EAS PLUGGED INTO MY ELECTRICAL OUTLET ON MY GARAGE AND AT 1:00 A.M. I WAS AWAKENED TO A LOUD EXPLOSION. WHEN I FINALLY FIGURED OUT THE CAUSE MY TRUCK AND GARAGE WERE ON FIRE. 3 MONTHS LATER FOUND OUT GM HAD RECALLED ALMOST 400,000 TRUCKS MY SAME YEAR, MAKE AND MODEL DUE TO ENGINEBLOCK HEATER CORDS SHORTING OUT APPARENTLY. I HAVE YET TO RECEIVE A NOTICE ON MY TRUCK. THE ACCIDENT WAS A TOTAL LOSS AND THERE WAS DAMAGE DONE TO MY GARAGE. ## VIN PASSED ## CHEVY SILVERADO 2500 HD 20…
Owner-reported narrative. 20,000 miles reported. Look up ODI 11210667 at NHTSA ↗
Owner report 11064513 · 2018-01-23 (January 23, 2018)
HARD STEERING WHEN GOING 25 MPH AND FASTER HAS DIGATAL ASSIST STEERING FELLS LIKE NO ASSIST AT ALL.
Owner-reported narrative. 6,000 miles reported. Look up ODI 11064513 at NHTSA ↗
Owner report 11594544 · 2024-06-15 (June 15, 2024)
On [XXX], I was driving our 2017 Silverado 2500HD LT 6.6, with my family in Ohio when the trailer brake controller error started flashing on the dash and would not shut off, go silent nor correct itself. It almost caused an accident initially because it was distracting me by making me look down to READ the message. Then we were almost in a dozen accidents as we were traveling too slow for conditions, unable to get off the highway safely, and issues with steering and braking. In 10 minutes, the error sounded 50+ times. We were towing a 36’ 5…
Owner-reported narrative. Look up ODI 11594544 at NHTSA ↗
Owner report 11022161 · 2017-09-07 (September 7, 2017)
TRANSMISSION SHIFTS EXTREMELY HARD CAUSING A LOUD CLUNK AND THE VEHICLE TO LUNGE FORWARD. THIS IS EXPERIENCED A LOT DURING SLOWING DOWN AT YIELD SIGNS OR WHEN STARTING OUT IN TRAFFIC. THE TRUCK EXPERIENCE A SPLIT SECOND DELAY IN ACCELERATION AND THEN SUDDENLY SHIFTS VERY HARD LUNGING FORWARD. GM MOTORS DEALERSHIP ACKNOWLEDGES THERE IS AN ISSUE, BUT THEY DON'T HAVE A SOLUTION AND GM ENGINEERS ARE HAVING THEM TELL THE CONSUMERS THE TRANSMISSION IS OPERATING AS DESIGNED DESPITE THEIR OWN SERVICE TECHS AND SERVICE MANAGERS AND DISTRICT MANAGERS STA…
Owner-reported narrative. 10,700 miles reported. Look up ODI 11022161 at NHTSA ↗
Owner report 11355687 · 2020-09-17 (September 17, 2020)
II TOOK MY 2017 1500 SILVERADO I PURCHASED 11/2020 THAT HAD ABOUT 9500 MILES TO THE CHEVY SERVICE CENTER AND STATED WHILE DRIVING MY VEHICLE WHEN COMING TO A STOP DURING THE 2-1 DOWNSHIFTING OF THE TRANSMISSION A VERY LOUD CLUNKING NOISE AND AT THE SAME TIME IT FEELS LIKE SOMETHING HIT THE REAR OF THE VEHICLE. UPON STARTING FROM A STOP SIGN OR STOP LIGHT THE 1-2 SHIFTING OF THE TRANSMISSION MAKES THE SAME LOUD CLUCKING NOISE AND IT FEELS LIKE SOMETHING HIT THE VEHICLE WAS IN THE REAR AGAIN. THE CHEVY SERVICE PERSON STATED THAT IN THE VEHICLES …
Owner-reported narrative. 9,000 miles reported. Look up ODI 11355687 at NHTSA ↗
Owner report 11595734 · 2024-06-21 (June 21, 2024)
This is my 3rd complaint within 6 days. The entire electrical system in this 2017 Silverado 2500HD LT 6.6L appears to be committing suicide. First it was the Brake Controller Unit, Diesel Injector Connector (cylinder 7), P1050 DEF Level Sensor, U029E NOX Sensor Module 2 Communication Lost, U02A3 Lost Communication With Particulate Matter Sensor Module, and now P018B Code: Fuel Pressure Sensor "B". At what point will the manufacturer be held accountable for manufacturer defects on this vehicle (including the Dorman 603-009 Coolant Reservoir)?…
Owner-reported narrative. Look up ODI 11595734 at NHTSA ↗
Owner report 11596526 · 2024-06-25 (June 25, 2024)
Another day another code. P11DB (NOX upstream). Now I am at NOX downstream, NOX upstream, DEF pump, cylinder 7 wire connector, Trailer Brake Controller wire harness, temperature sensor, and a dozen chafing wire harnesses because they are pulled to tight, have extreme bends in them or are rubbing against the frame, bumper, etc. Chevy recommended that I replace the cylinder 7 injector which was not the issue. At this rate if I paid Chevy to diagnose and repair this vehicle I would easily be $5,000+ in repairs since Chevy wants to do cab-off m…
Owner-reported narrative. Look up ODI 11596526 at NHTSA ↗