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2016 Chevrolet SILVERADO 2500: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

123 owner complaints analyzed

5 distinct recall campaigns

35,000 mi median reported failure mileage

Scope: 2016 model year. Data snapshot: . 79 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 46 of 123 complaints (37.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior4536.6%
Transmission and shifting1512.2%
Braking behavior1512.2%
Fuel system concerns118.9%
Electrical and battery issues64.9%
Engine operation10.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
46
Power Train
18
Electrical System
15
Service Brakes
13
Engine
8
Fuel/Propulsion System
8
Unknown Or Other
7
Air Bags
4
Component breakdown data
CategoryCount
Steering46
Power Train18
Electrical System15
Service Brakes13
Engine8
Fuel/Propulsion System8
Unknown Or Other7
Air Bags4

Steering: 46; Power Train: 18; Electrical System: 15; Service Brakes: 13; Engine: 8; Fuel/Propulsion System: 8; Unknown Or Other: 7; Air Bags: 4

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
28
25,000 to 49,999
27
50,000 to 74,999
9
75,000 to 99,999
5
100,000 to 149,999
7
150,000 and above
3
Reported problems by failure mileage data
CategoryCount
Under 25,00028
25,000 to 49,99927
50,000 to 74,9999
75,000 to 99,9995
100,000 to 149,9997
150,000 and above3

Under 25,000: 28; 25,000 to 49,999: 27; 50,000 to 74,999: 9; 75,000 to 99,999: 5; 100,000 to 149,999: 7; 150,000 and above: 3

Under 25,000 miles has the most reports with usable mileage (28). 44 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
2
2017
17
2018
15
2019
15
2020
18
2021
9
2022
17
2023
9
2024
7
2025
11
2026
3
Complaints over time data
CategoryCount
20162
201717
201815
201915
202018
20219
202217
20239
20247
202511
20263

2016: 2; 2017: 17; 2018: 15; 2019: 15; 2020: 18; 2021: 9; 2022: 17; 2023: 9; 2024: 7; 2025: 11; 2026: 3

Pattern summary

Steering leads the component reports. Steering behavior appears in 45 complaint narratives. Transmission and shifting appears in 15 complaint narratives. Braking behavior appears in 15 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10914522 · 2016-10-07 (October 7, 2016)

WHILE DRIVING MY TRUCK IN 6TH GEAR AT 65 MPH, I APPROACHED A HILL AND I CHANGED THE GEAR SELECTOR TO THE MANUAL POSITION AND TO MY SURPRISE IT WENT INTO 4TH GEAR, RACING THE RPMS UP TO 3500 AND TRIED TO SLOW THE TRUCK DOWN QUICKER THAN I WANTED. THE BIGGER PROBLEM WITH THIS IS SLIPPERY SNOW COVERED ROADS, YOUR APT TO LOSE CONTROL. WHEN YOU DOWN SHIFT TO MANUAL IT SHOULD REMAIN IN THE GEAR YOUR IN,AND YOU PUSH A BUTTON AT YOUR DESCRETION AS NEEDED TO A LOWER GEAR. TOOK IT BACK TO THE DEALER AND THEY SAID THATS THE WAY IT IS,BUT THEY WERE SURP…

Owner-reported narrative. Look up ODI 10914522 at NHTSA ↗

Owner report 10925015 · 2016-11-08 (November 8, 2016)

THIS IS NOT A SAFETY ISSUE BUT I AM EXPERIENCING A PROBLEM WITH MY AUDIO SYSTEM IN THE 2016 SILVERADO 2500 HIGH COUNTRY TRUCK. THE AUDIO SEEMS TO GO IN AND OUT OF STEREO SOUND AND ALSO SSEMS TO BE CHANGING ITS EQUALIZATION PERIODICALLY. THERE DOESN'T SEEM TO BE AND RHYME OR REASON WHEN THIS HAPPENS; DOESN'T HAPPEN WHEN I HIT A BUMP, OR STOP SUDDENLY, OR ANYTHING LIKE THAT. THE SOUND SYSTEM WILL JUST RANDOMLY CUT IN AND OUT IN THE MANNER DESCRIBED ABOVE. IT IS MILDLY ANNOYING AND IF ANYONE KNOWS WHAT THIS COULD BE I'D APPRECIATE THE HEAD'S UP. I…

Owner-reported narrative. 2,000 miles reported. Look up ODI 10925015 at NHTSA ↗

Owner report 10948757 · 2017-01-31 (January 31, 2017)

THE HEADLIGHTS, BOTH HIGH AND LOW BEAMS ARE VERY POOR FOR A 2016 VEHICLE. THE LIGHT THEY PROJECT ONTO THE ROADWAY WILL WASHOUT IN A WET OR DARK ROAD AND IN MY OPINION NOT ACCEPTABLE FOR A NEW VEHICLE.

Owner-reported narrative. 200 miles reported. Look up ODI 10948757 at NHTSA ↗

Owner report 10948961 · 2017-02-01 (February 1, 2017)

AT 7500 MILES MY TRUCKS STEERING BECAME REALLY LOOSE. COULD MOVE 2 TO 3 INCHES WITH OUT ANY WHEEL MOVEMENT. WHICH CREATED A VERY DANGEROUS DRIVING CONDITION. *TR

Owner-reported narrative. 7,500 miles reported. Look up ODI 10948961 at NHTSA ↗

Owner report 10968599 · 2017-03-27 (March 27, 2017)

THE LOW BEAM HEADLIGHTS ARE DANGEROUSLY NARROW AND DIM. IN RURAL AREAS WHERE THERE IS LITTLE AMBIENT LIGHT IT IS IMPOSSIBLE TO SEE DEER IN THE DITCHES, AND CURVES IN THE ROAD ARE WORSE BECAUSE THE NARROW BEAM DOESN'T PROJECT TO THE SIDE AT ALL. THE DEALER CHECKED THE HEADLIGHT ADJUSTMENT BUT NOT THE LUMEN OUTPUT OF THE LOW BEAM. GM WAS NO HELP AT ALL. THE WAY IT IS NOW IS NOT SAFE AND AN INCREASE CHANCE OF AUTO AND ANIMAL ACCIDENTS.

Owner-reported narrative. 425 miles reported. Look up ODI 10968599 at NHTSA ↗

Owner report 10985745 · 2017-05-15 (May 15, 2017)

VEHICLE SHAKES OR VIBRATES AT MOST SPEEDS. THE VIBRATION IS WORST AT 25-45 AND 65MPH+. IT CAUSES DRIVER FATIGUE AND NAUSEA. TIRES HAVE BEEN ROAD FORCED BALANCED BY DEALER AND DRIVE SHAFT REPLACED IN ATTEMPTS TO FIX PROBLEM. NO SOLUTION HAS BEEN FOUND BY DEALER. DEALER ACKNOWLEDGES THE VIBRATIONS AND SAYS THE VIBRATION IS NORMAL OPERATION FOR THIS VEHICLE LEADING ME TO BELIEVE THAT A RECALL SHOULD BE ISSUED.

Owner-reported narrative. 4,500 miles reported. Look up ODI 10985745 at NHTSA ↗

Owner report 11002626 · 2017-07-01 (July 1, 2017)

VERY POOR HEADLIGHTS WHEN DRIVING AT NIGHT CAN EASY OVER DRIVE HEADLIGHTS WHEN DRIVING IN RURAL AREAS WERE THERE ARE NO STREET LIGHTS ABOVE START TO LOOSE GOOD VISION AT 50 TO 75 FEET IN FRONT OF TRUCK THIS IS VERY BAD HEADLIGHTS THESE SHOULD HAVE NEVER BEEN ALOUD TO BE PUT ON THE ROAD SOMEBODY GOING TO HURT WITH THESE LIGHTS AND NOBODY IS DOING NOTHING ABOUT IT I ONLY HOPE THAT GM STEPS UP OR FED STEP UP AND MAKE GM MAKE THIS RIGHT BEFORE PEOPLE GET HURT.FAR TO OFTEN PEOPLE HALF PAY THE PRICE BEFORE THINGS ARE DONE ABOUT ADDRESSING THE PRO…

Owner-reported narrative. 1,500 miles reported. Look up ODI 11002626 at NHTSA ↗

Owner report 11002957 · 2017-07-04 (July 4, 2017)

THERE IS NO PASSENGER SEATBELT REMINDER.

Owner-reported narrative. Look up ODI 11002957 at NHTSA ↗

Recall history

5 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

16V069000 · Service Brakes, Hydraulic:Pedals And Linkages

Reported: 2016-02-05 (February 5, 2016)

General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Consequence: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

Remedy: GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.

NHTSA campaign record ↗
16V651000 · Seat Belts:Pretensioner | Air Bags:Frontal:Sensor/Control Module-Inactive | Air Bags:Frontal

Reported: 2016-09-08 (September 8, 2016)

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

NHTSA campaign record ↗
17V437000 · Seat Belts:Pretensioner | Air Bags:Frontal:Sensor/Control Module-Inactive | Air Bags:Frontal

Reported: 2017-07-10 (July 10, 2017)

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

NHTSA campaign record ↗
18V578000 · Service Brakes, Hydraulic:Pedals And Linkages

Reported: 2018-08-30 (August 30, 2018)

General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Consequence: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

Remedy: GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.

NHTSA campaign record ↗
21V504000 · Air Bags:Side/Window:Curtain:Inflator

Reported: 2021-07-01 (July 1, 2021)

General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.

NHTSA campaign record ↗