2016 Chevrolet SILVERADO 2500 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
123 owner complaints analyzed
5 distinct recall campaigns
35,000 mi median reported failure mileage
Scope: 2016 model year. Data snapshot: . 79 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 46 of 123 complaints (37.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 45 | 36.6% |
| Transmission and shifting | 15 | 12.2% |
| Braking behavior | 15 | 12.2% |
| Fuel system concerns | 11 | 8.9% |
| Electrical and battery issues | 6 | 4.9% |
| Engine operation | 1 | 0.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 46 |
| Power Train | 18 |
| Electrical System | 15 |
| Service Brakes | 13 |
| Engine | 8 |
| Fuel/Propulsion System | 8 |
| Unknown Or Other | 7 |
| Air Bags | 4 |
Steering: 46; Power Train: 18; Electrical System: 15; Service Brakes: 13; Engine: 8; Fuel/Propulsion System: 8; Unknown Or Other: 7; Air Bags: 4
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 28 |
| 25,000 to 49,999 | 27 |
| 50,000 to 74,999 | 9 |
| 75,000 to 99,999 | 5 |
| 100,000 to 149,999 | 7 |
| 150,000 and above | 3 |
Under 25,000: 28; 25,000 to 49,999: 27; 50,000 to 74,999: 9; 75,000 to 99,999: 5; 100,000 to 149,999: 7; 150,000 and above: 3
Under 25,000 miles has the most reports with usable mileage (28). 44 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2016 | 2 |
| 2017 | 17 |
| 2018 | 15 |
| 2019 | 15 |
| 2020 | 18 |
| 2021 | 9 |
| 2022 | 17 |
| 2023 | 9 |
| 2024 | 7 |
| 2025 | 11 |
| 2026 | 3 |
2016: 2; 2017: 17; 2018: 15; 2019: 15; 2020: 18; 2021: 9; 2022: 17; 2023: 9; 2024: 7; 2025: 11; 2026: 3
Pattern summary
Steering leads the component reports. Steering behavior appears in 45 complaint narratives. Transmission and shifting appears in 15 complaint narratives. Braking behavior appears in 15 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10948961 · 2017-02-01 (February 1, 2017)
AT 7500 MILES MY TRUCKS STEERING BECAME REALLY LOOSE. COULD MOVE 2 TO 3 INCHES WITH OUT ANY WHEEL MOVEMENT. WHICH CREATED A VERY DANGEROUS DRIVING CONDITION. *TR
Owner-reported narrative. 7,500 miles reported. Look up ODI 10948961 at NHTSA ↗
Owner report 11014538 · 2017-08-11 (August 11, 2017)
OVER A PERIOD OF APROX 600 MILES/3DAYS, THE STEERING HAS GONE FROM NEAR 0 SLACK/PLAY TO WELL OVER 1 1/2 INCHES OF PLAY RESULTING ERRATIC STEERING RESPONSE WHICH, WHEN ON NARROW HIGHWAYS MAKES IT DIFFICULT TO STAY IN YOUR LANE. SEVERAL OCCASIONS HAD CLOSE CALLS BOTH WITH ON COMING TRAFFIC AND WITH RUNNING OFF ROAD. IS OBVIOUS MOST PROBLEMATIC AT HIGHWAY SPEEDS BUT OCCURS AT ALL SPEEDS
Owner-reported narrative. 11,000 miles reported. Look up ODI 11014538 at NHTSA ↗
Owner report 11097054 · 2018-05-21 (May 21, 2018)
TRANSMISSION COOLANT LINE FROM THE TRANSMISSION TO TRANS COOLER LEAKING AT CRIMP ON HOSE LEAKS AND THEN BRAKE COMPLETELY CAUSING TRANS FLUID TO BE LOST AND LOST OF VEHICLE USE
Owner-reported narrative. 65,800 miles reported. Look up ODI 11097054 at NHTSA ↗
Owner report 11318658 · 2020-03-19 (March 19, 2020)
STEERING WHEEL WAS VERY LOOSE TOOK IT IN TO DEALERSHIP AND THEY SAID MY STEERING GEARBOX IS GOING OUT WAITING ON PART DIFFICULT TO KEEP TRUCK ON ROADWAY IT DOES IT ON HIGHWAY 64 GOING 70, OR ON BACK ROADS RUNNING 35 THERE IS SO MUCH PLAY ITS VERY HARD TO KEEP IN CONTROL. TRUCK ONLY HAS 40000 MILES SEEN MANY MANY OTHER PEOPLE HAVING TO DO THE SAME THING MORE THAN ONCE IN A 10000 MILE TIME FRAME THIS ISSUE NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT.
Owner-reported narrative. 46,000 miles reported. Look up ODI 11318658 at NHTSA ↗
Owner report 11180133 · 2019-02-14 (February 14, 2019)
FOR THREE YEARS I HAVE TOWED SEVERAL 10,000# TOY HAULER TRAILERS AROUND THE COUNTRY WITH SUB STANDARD BRAKE SYSTEMS. EACH TIME I TOOK THE TRUCK TO THE DEALER TO HAVE THE BRAKES CHECKED, I WAS TOLD THAT THEY WERE FINE AND NO PROBLEMS EXISTED.WITH THE TRUCKS TRAILER BRAKE SYSTEM. AFTER CHECKING THE TRUCKS SYSTEM MYSELF,, I DETERMINED THAT THE VOLTAGE TO THE TRAILER WAS ONLY AT 1.8V WHEN IT SHOULD HAVE BEEN 12V. I AGAIN RETURNED TO THE DEALER AND THIS TIME I I WAS TOLD THAT THE PROBLEM LIES WITH THE 7 PIN PLUG ON THE TRAILER, AND THAT I NEEDED TO …
Owner-reported narrative. 14,000 miles reported. Look up ODI 11180133 at NHTSA ↗
Owner report 11081742 · 2018-03-28 (March 28, 2018)
VEHICLE JUST SHUT OFF WHILE IN OPERATION THEN WOULD TURN OVER BUT NO START. VEHICLE WAS TOWED TO DEALERSHIP AND WAS ADVISED FUEL PUMP FAILED AND WOULD BE COVERED UNDER WARRANTY. LUCKILY VEHICLE WAS STATIONARY BUT WAS IN PREPARTION FOR A VACATION PULLING OUR 5TH WHEEL CAMPER. FROM RESEARCHING SINCE THIS INCIDENT, I'VE BEEN IN CONTACT WITH SEVERAL INDIVIDUALS WHO HAVE HAD THIS PART FAIL NOT ONLY WHILE MOVING BUT HAVE HAD IT HAPPEN TWICE. EVEN THE SERVICE ADVISOR'S ACKNOWLEDGE THAT THIS PART IS A KNOWN FAILURE ITEM AND WILL HAPPEN AGAIN. SERVI…
Owner-reported narrative. 28,800 miles reported. Look up ODI 11081742 at NHTSA ↗
Owner report 11476175 · 2022-07-27 (July 27, 2022)
The contact's husband owns a 2016 Chevrolet Silverado 2500. The contact stated while her husband was driving 20 MPH and approaching a traffic light, the engine started to misfire. The contact's husband was unable to restart the vehicle after several attempts. The vehicle was towed to the hotel where he was staying. The vehicle was then towed to a local dealer where it was diagnosed that the CP4 high-pressure fuel pump had failed. The dealer also informed the contact that there were metal fragments inside the fuel lines and the fuel injectors. T…
Owner-reported narrative. 115,000 miles reported. Look up ODI 11476175 at NHTSA ↗
Owner report 11040701 · 2017-10-28 (October 28, 2017)
I HAVE AUTO DOOR LOCKS, BUT NO MANUAL UNLOCKS. IF THERE IS A POWER LOSS OR FRONT END ACCIDENT AND BATTERY IS DAMAGED YOU CANNOT UNLOCK DOORS FROM INSIDE VEHICLE TO GET OUT. SEEMS LIKE A HAZARD AS THE DOOR BUTTONS ARE ALSO DOWN INSIDE THERE HOLE AND YOU CANNOT PULL THEM EITHER.
Owner-reported narrative. 15,000 miles reported. Look up ODI 11040701 at NHTSA ↗
Owner report 11184615 · 2019-03-06 (March 6, 2019)
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 2500. WHILE DRIVING, THE DRIVER'S SIDE VISOR STARTED LEAKING WATER INSIDE THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE LEAK COULD SHORT OUT THE ELECTRICAL COMPONENTS ON THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO HASELWOOD CHEVROLET BUICK GMC (501 W HILLS BLVD, BREMERTON, WA 98312, [phone removed]) WHERE IT WAS DIAGNOSED THAT THE XM SATELLITE RADIO ANTENNA SEAL FAILED, BUT THE WARRANTY WAS EXPIRED. THE FAILURE WAS CONSIDERED WATER DAMAGE AND WAS NOT COVERED. THE DEALER STATED THA…
Owner-reported narrative. 65,000 miles reported. Look up ODI 11184615 at NHTSA ↗
Owner report 11516042 · 2023-04-07 (April 7, 2023)
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving approximately 65 MPH, the vehicle lost motive power, stalled, and stopped in the middle of the roadway. The contact stated that there were unknown warning lights illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the high-pressure fuel pump needed to be replaced. The vehicle had not been repaired due to a national backorder on the part. The manufacturer had been informed of the failure. The contact researc…
Owner-reported narrative. 70,000 miles reported. Look up ODI 11516042 at NHTSA ↗