2016 Chevrolet CHEVEROLET SS: complaints, problems and recalls

I PURCHASED A VEHICLE FROM A CHEVROLET DEALERSHIP, BUT I AM NOT ALLOWED TO TAKE IT HOME. IT SITS ON THE DEALER LOT AWAITING A FIX FOR THE SEATBELT BASED ON A RECALL. IT'S BEEN ALMOST A MONTH SINCE THE SEATBELT RECALL WAS ANNOUNCED BUT NEITHER GENERAL MOTORS, NOR CHEVROLET HAS GIVEN ANY INDICATION OF A TIMELINE FOR THE FIX, OR WHAT THE FIX WILL BE. THE VEHICLE IS CURRENTLY STATIONARY, PARKED ON THE BACK LOT OF THE CHEVROLET DEALERSHIP NEAR MY HOUSE. CHEVY ISSUED A STOP SALE PREVENTING DELIVERY, WHILE ALLOWING THOSE THAT TOOK DELIVERY PRI…

Owner-reported narrative. 17 miles reported. Look up ODI 10892578 at NHTSA ↗

I HAVE ATTEMPTED TO BUY A 2016 CHEVY SS. I CONTACTED MY DEAL ON 7-2-16. MY DEAL HAD TO LOCATE A VEHICLE IN THE COLOR ASKED FOR WHICH THEY DID ON 7-7-16, THE SAME DAY GM ISSUED A RECALL AND STOP SALE FOR ISSUES WITH THE SEAT BELT. IT'S BEEN A MONTH WITH NO WORK ON A FIX, NO TIMELINE FOR A FIX, OR ANY IDEA AS TO WHEN I CAN TAKE HOME MY BRAND NEW CAR.

Owner-reported narrative. Look up ODI 10893103 at NHTSA ↗

DEALER SOLD ME CAR KNOWING ABOUT THE RECALL BUT WOULD NOT DELIVER. CHEVROLET IS NOT PROVIDING ANY STATUS UPDATES SINCE 7/7.

Owner-reported narrative. Look up ODI 10897559 at NHTSA ↗

I WAS IN FOR BODY/PAINT SERVICE ON 5/9/16 (ED RINKE CHEVY) WHEN IT WAS BROUGHT TO MY ATTENTION THAT I HAD TWO OPEN RECALLS. I OFFERED TO LEAVE THE VEHICLE BUT THEY SAID THEY HAD NO PARTS TO DO THE REPAIRS AT THAT TIME. SO ON 11/7/16 THEY CALLED ME AND SAID THEY HAD THE PART (FOR THE SEATBELT) SO I TOOK THE CAR IN AND WAITED FOR THE REPAIRS. AFTER I GOT CAR BACK THEY TOLD ME THEY HAD TOO ORDER THE SEATBELT PART BUT FIXED THE OTHER RECALL, THEY DIDN'T HAVE THE RIGHT PART TOO FIX THE SEATBELT. OK RETURN 12/1/16 "AGAIN" FROM THEIR (RINKE) CALL, THE…

Owner-reported narrative. 8,000 miles reported. Look up ODI 10959644 at NHTSA ↗

ELECTRIC POWER STEERING FAILED WHILE DRIVING. MADE THE CAR VERY DIFFICULT TO DRIVE.

Owner-reported narrative. 6,300 miles reported. Look up ODI 10968905 at NHTSA ↗

I PURCHASED MY 2016 CHEVROLET SS SEDAN IN DECEMBER OF 2016. PART OF THE INFOTAINMENT 'MYLINK' SYSTEM IS AN APP THAT CONTROLS PANDORA, AN INTERNET RADIO PROGRAM, VIA A BLUETOOTH CONNECTION ON THE TOUCHSCREEN OF THE RADIO. WITH THIS SYSTEM, THE USER IS ABLE TO CHANGE TRACKS, CHANGE STATIONS, VIEW WHAT'S PLAYING, AND PLAY/PAUSE, ALL WHILE THE USER'S PHONE IS STOWED AWAY FOR DRIVING. PANDORA IS MY PRIMARY SOURCE OF MUSIC THESE DAYS, AS THE CAR DOES NOT COME WITH A CD PLAYER, AND I CHOOSE NOT TO PAY FOR XM SATELLITE RADIO, AND RARELY FIND ANYTHIN…

Owner-reported narrative. 4,000 miles reported. Look up ODI 10980557 at NHTSA ↗

TL* THE CONTACT OWNS A 2016 CHEVROLET SS. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V518000 (SEAT BELTS); HOWEVER, THE CABLE WIRES WERE VISIBLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION AND THE TECHNICIAN STATED THAT THE SEAT BELT TENSIONER CABLE WAS COMING APART AND STEEL PIECES WERE FALLING ALL OVER THE DRIVER'S SEAT AND FLOOR. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF T…

Owner-reported narrative. 13,000 miles reported. Look up ODI 10985963 at NHTSA ↗

FILED SECOND TIME. RECALL REPAIR IS DEFECTIVE! RECALL REPAIR HAS LEFT SEAT BELT TENSIONER CABLE EXPOSED AND FLOPPING! METAL BITS AND PIECES ARE NOW ON CARPET AND AREA AROUND SEAT BELT FOUNDATION AND LOWER REPLACED COVER AREA. THE REPLACED RUBBER COVER (92507580) IS RIPPED AND RIPPING MORE AT LOWER CONNECTION OF EXPOSED TENSIONER CABLE. DONT UNDERSTAND RECALL? TAKE CAR IN TWICE (11/7/2016) (12/1/2016) WRONG PARTS TWICE, THIRD TIME 6 MONTHS LATER (5/1/2017) CAR SEAT BELT DAMAGED FROM RECALL REPAIR????

Owner-reported narrative. 10,192 miles reported. Look up ODI 10990669 at NHTSA ↗

Reported: 2016-07-08 (July 8, 2016)

General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Caprice Police Pursuit vehicles manufactured May 14, 2013 through June 14, 2016, and Chevrolet SS vehicles manufactured May 15, 2013 through April 27, 2016. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.

Consequence: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will inspect the tensioner cable assembly, replacing any cable that is damaged. For vehicles that do not require a tensioner assembly replacement, a cable guide will be installed. All vehicles will receive new seat trim with a redesigned opening for the cable routing. These repairs will be performed free of charge. The recall began on November 3, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 31340.

Reported: 2016-09-08 (September 8, 2016)

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Reported: 2017-06-15 (June 15, 2017)

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the steering gear assembly, replacing it as necessary, free of charge. The recall began August 2, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17248.

Reported: 2017-07-10 (July 10, 2017)

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Reported: 2019-11-07 (November 7, 2019)

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles that previously received an inspect-only remedy under recall 17V-382. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began December 27, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GM customer service at 1-586-596-1733. GM's number for this recall is N192265980.

Reported: 2020-05-07 (May 7, 2020)

General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Caprice Police Pursuit vehicles (PPV) and SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began May 26, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N192285350.

Reported: 2020-10-15 (October 15, 2020)

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS and Caprice Police Pursuit Vehicles (PPV) that were previously repaired under NHTSA recall number 16V-518. The repair may not have been performed properly. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.

Consequence: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will inspect the vehicles to determine whether the new seat trim was installed and replace the trim as necessary. Dealers will also inspect and replace the pretensioner cable assembly, as necessary. Repairs will be performed free of charge. The recall began November 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202312100