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U.S. public vehicle records

2015 Chevrolet CHEVEROLET SS: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

17 owner complaints analyzed

7 distinct recall campaigns

26,978 mi median reported failure mileage

Scope: 2015 model year. Data snapshot: . 16 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 6 of 17 complaints (35.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior635.3%
Braking behavior211.8%
Engine operation15.9%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
6
Air Bags
2
Seat Belts
2
Service Brakes
2
Suspension
2
Air Bags:Sensor:Occupant Classification:Front Passenger
1
Electrical System
1
Engine
1
Component breakdown data
CategoryCount
Steering6
Air Bags2
Seat Belts2
Service Brakes2
Suspension2
Air Bags:Sensor:Occupant Classification:Front Passenger1
Electrical System1
Engine1

Steering: 6; Air Bags: 2; Seat Belts: 2; Service Brakes: 2; Suspension: 2; Air Bags:Sensor:Occupant Classification:Front Passenger: 1; Electrical System: 1; Engine: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
8
25,000 to 49,999
6
50,000 to 74,999
0
75,000 to 99,999
1
100,000 to 149,999
1
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0008
25,000 to 49,9996
50,000 to 74,9990
75,000 to 99,9991
100,000 to 149,9991
150,000 and above0

Under 25,000: 8; 25,000 to 49,999: 6; 50,000 to 74,999: 0; 75,000 to 99,999: 1; 100,000 to 149,999: 1; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (8). 1 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2016
3
2017
3
2018
3
2019
4
2020
2
2023
1
2024
1
Complaints over time data
CategoryCount
20163
20173
20183
20194
20202
20231
20241

2016: 3; 2017: 3; 2018: 3; 2019: 4; 2020: 2; 2023: 1; 2024: 1

Pattern summary

Steering leads the component reports. Steering behavior appears in 6 complaint narratives. Braking behavior appears in 2 complaint narratives. Engine operation appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10863776 · 2016-05-08 (May 8, 2016)

EVER SINCE WE PURCHASED THIS VEHICLE I HAVE HAD SO MUCH FRAUD AND I EVEN IDENTITY THEFT IT HAS BEEN OVERWHELMING. ALL MY ACCOUNTS HAVE BEEN REMOVED FROM AUTO DRAFT AND SOME HAVE HAD INFORMATION CHANGED SO I CANT LOG IN TO MY ACCOUNT. AN EXAMPLE IS BIRTHDAY CHANGED FROM 15TH TO 16TH. MY ICLOUD ACCOUNT WAS ALSO HACKED INTO AND THE PHONE NUMBER FOR 2 STEP VERIFICATION WAS CHANGED AND I LOST ACCESS TO MY ACCOUNT AND APPLE COULDN'T FIGURE OUT HOW IT HAPPENED. ONE MONTH DATA WAS ADDED TO THE CAR AND FUNDS PULLED FROM MY BANK ACCOUNT THAT I DID NOT AU…

Owner-reported narrative. 150 miles reported. Look up ODI 10863776 at NHTSA ↗

Owner report 10905644 · 2016-09-11 (September 11, 2016)

THIS IS TO GO ALONG WITH THE GM#2031340 RECALL FOR THE SEATBELT TENSIONER CABLES. THE RECALL IS FOR THE OUTSIDE STEEL CABLE WHERE THE SEATBELT ATTACHES TO THE SEAT AND WARNS ABOUT ABRASIONS AGAINST THE TRIM AND CUTTING THE CABLE AND OR SLEEVE. I'M REPORTING THAT THE INSIDE SEATBELT CLIP ALSO HAS THIS PROBLEM AND IS ACTUALLY WORSE THEN WHAT THIS PREVIOUS RECALL IS FOR ME. ON THE DRIVER AND PASSENGER SIDE BOTH OF THE SLEEVES ARE CUT FROM ABRASIONS AND RUBBING UP AGAINST THE TRIM WHICH IS AT A 90 ANGLE INSTEAD OF A GREATER ONE. IT HAS CUT HOLES IN…

Owner-reported narrative. 10,000 miles reported. Look up ODI 10905644 at NHTSA ↗

Owner report 10914243 · 2016-10-06 (October 6, 2016)

THERE IS CURRENTLY AN OPEN RECALL FOR THE SEAT BELT CABLE ASSEMBLY ON THE DRIVER'S SIDE THAT CAN BECOME FATIGUED AND WORN OVER TIME AND CAN SEPARATE DURING A CRASH IF WORN THROUGH. ALTHOUGH THERE IS A TEMPORARY FIX FOR THIS, CHEVROLET AT THIS TIME DOES NOT HAVE A PERMANENT FIX AND INFORMATION ABOUT A PERMANENT FIX IS NON-EXISTENT. THIS AFFECTS ME DIRECTLY AS I CAN NOT TRADE THE CAR IN ON ANOTHER VEHICLE SINCE A DEALERSHIP CANNOT LEGALLY SELL THE VEHICLE BECAUSE THERE IS NO REMEDY AVAILABLE. THIS COMPLAINT IS TO ADDRESS THE ISSUE OF REMEDY NOT Y…

Owner-reported narrative. 15,000 miles reported. Look up ODI 10914243 at NHTSA ↗

Owner report 10970801 · 2017-04-05 (April 5, 2017)

I WAS SITTING IN PARK IN LINE AT A GAS STATION WAITING TO GET GAS. WHEN THE PERSON IN FRONT OF ME LEFT, I MOVED MY CAR FROM PARK INTO DRIVE, THE CAR WENT INTO UNINTENDED, UNEXPECTED, HIGH POWER ACCELERATIONS, HOLDING DOWN THE BRAKE PEDAL DID LITTLE TO STOP THE CAR WAS GOING FULL BORE. I ENDED UP HITTING THE GAS PUMP BARRIER TO AVOID HITTING OTHER VEHICLES THAT WERE LEAVING THE GAS STATION. I WAS THANKFUL I DIDN'T KILL ANYONE OR SET THE GAS STATION ON FIRE.

Owner-reported narrative. 22,900 miles reported. Look up ODI 10970801 at NHTSA ↗

Owner report 10985085 · 2017-05-12 (May 12, 2017)

TL* THE CONTACT OWNS A 2015 CHEVROLET SS. WHILE DRIVING 50 MPH, THE STEERING SEIZED WITHOUT WARNING. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER OFFERED TO BUY BACK THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.

Owner-reported narrative. 16,000 miles reported. Look up ODI 10985085 at NHTSA ↗

Owner report 11030389 · 2017-09-28 (September 28, 2017)

ON 08/18/2017, BOTH THE DRIVER AND PASSENGER SIDE-IMPACT AIRBAGS, ALONG WITH THE SEAT BELT PRETENSION SYSTEMS, DEPLOYED UNEXPECTEDLY WHILE ENTERING A HIGHWAY. NO COLLISION OCCURRED.

Owner-reported narrative. 8,430 miles reported. Look up ODI 11030389 at NHTSA ↗

Owner report 11090428 · 2018-04-27 (April 27, 2018)

ENGINE LOSES IDLE SPEED CONTROL. WITH NO THROTTLE APPLIED BY DRIVER THE ENGINE WILL RACE TO 2500 RPM, THEN BACK TO 1000RPM, THEN BACK TO 2500RPM AND SO ON. SOMETIMES SETTLES AT HIGH IDLE, 1300-1500RPM STEADY (CORRECT IDLE IS 700RPM OR 750RPM I THINK). VEHICLE WILL SURGE WITH NO THROTTLE APPLIED WHEN THIS IS HAPPENING. WILL HAPPEN WITH VEHICLE IN MOTION OR AT STOPLIGHT. SOMETIMES CYCLING IGNITION OFF/ON WILL CORRECT PROBLEM, SOMETIMES NOT. TWO EVENTS THIS OCCURRED AFTER ABOUT 20 MIN DRIVING, ONE EVENT IT OCCURRED IMMEDIATELY AFTER COLD STA…

Owner-reported narrative. 29,000 miles reported. Look up ODI 11090428 at NHTSA ↗

Owner report 11112063 · 2018-07-17 (July 17, 2018)

WHEN WE FIRST BOUGHT THE VEHICLE AFTER THE FIRST COUPLE OF WEEKS THE BRAKES STARTED TO SQUEAL ONLY WHEN WET OR COLD. I HAVE TALKED TO THE DEALER AND WAS TOLD THAT IT'S A HIGH PERFORMANCE CAR THE BRAKES ARE GOING TO SQUEAL. I HAVE APPROACHED THE DEALER 4 TIMES REGARDING THIS ISSUE AND I'M TOLD THE SAME THING. THIS LAST TIME TALKING TO THE DEALER ABOUT THE ISSUE I WAS TOLD THE ROTORS ARE BAD AND I NEEDED NEW SHOES. WE REPLACED THESE ITEMS AND OF COURSE THE BRAKES CONSTANTLY SQUEAL. MY WIFE TOOK THE CAR IN AND AGAIN WAS TOLD HIGH PERFORMANCE CAR G…

Owner-reported narrative. 5,000 miles reported. Look up ODI 11112063 at NHTSA ↗

Recall history

7 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

16V518000 · Seat Belts:Front

Reported: 2016-07-08 (July 8, 2016)

General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Caprice Police Pursuit vehicles manufactured May 14, 2013 through June 14, 2016, and Chevrolet SS vehicles manufactured May 15, 2013 through April 27, 2016. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.

Consequence: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will inspect the tensioner cable assembly, replacing any cable that is damaged. For vehicles that do not require a tensioner assembly replacement, a cable guide will be installed. All vehicles will receive new seat trim with a redesigned opening for the cable routing. These repairs will be performed free of charge. The recall began on November 3, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 31340.

NHTSA campaign record ↗
16V651000 · Seat Belts:Pretensioner | Air Bags:Frontal:Sensor/Control Module-Inactive | Air Bags:Frontal

Reported: 2016-09-08 (September 8, 2016)

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

NHTSA campaign record ↗
17V382000 · Steering:Electric Power Assist System

Reported: 2017-06-15 (June 15, 2017)

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the steering gear assembly, replacing it as necessary, free of charge. The recall began August 2, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17248.

NHTSA campaign record ↗
17V437000 · Seat Belts:Pretensioner | Air Bags:Frontal:Sensor/Control Module-Inactive | Air Bags:Frontal

Reported: 2017-07-10 (July 10, 2017)

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

NHTSA campaign record ↗
19V801000 · Steering:Electric Power Assist System

Reported: 2019-11-07 (November 7, 2019)

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles that previously received an inspect-only remedy under recall 17V-382. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began December 27, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GM customer service at 1-586-596-1733. GM's number for this recall is N192265980.

NHTSA campaign record ↗
20V254000 · Steering:Electric Power Assist System | Steering

Reported: 2020-05-07 (May 7, 2020)

General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Caprice Police Pursuit vehicles (PPV) and SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began May 26, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N192285350.

NHTSA campaign record ↗
20V638000 · Seat Belts:Front

Reported: 2020-10-15 (October 15, 2020)

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS and Caprice Police Pursuit Vehicles (PPV) that were previously repaired under NHTSA recall number 16V-518. The repair may not have been performed properly. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.

Consequence: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will inspect the vehicles to determine whether the new seat trim was installed and replace the trim as necessary. Dealers will also inspect and replace the pretensioner cable assembly, as necessary. Repairs will be performed free of charge. The recall began November 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202312100

NHTSA campaign record ↗