2014 Chevrolet CHEVEROLET SS: complaints, problems and recalls

THE TRIM IN THE CHEVROLET SS 2014 IS HIGHLY REFLECTIVE AND DURING PERIODS OF HIGH SUN THE DRIVER IS SIMPLY BLINDED BY THE TRIM AROUND GPS UNIT, AROUND SHIFTER, AND EVEN THE LITTLE CIRCLE AROUND THE START BUTTON IS ENOUGH TO BLIND A DRIVER. THIS HAPPENED ON MULTIPLE OCCASIONS AND WAS STRONG ENOUGH FOR ME TO TRY AND COVER IT OR BLOCK IT WHILE DRIVING OR BY PUTTING A HAND IN FRONT OF MY FACE. WEARING SUN GLASSES DOES NOT HELP UNLESS THEY COVER THE FULL 180 DEGREES AS THE REFLECTION HITS FROM THE SIDE. THIS IS A COMMON ISSUE AND THERE ARE MA…

Owner-reported narrative. 1,200 miles reported. Look up ODI 10585595 at NHTSA ↗

WHILE DRIVING THE CAR AROUND A CLOVERLEAF ON-RAMP FOR A HIGHWAY AT 40 MPH THE ELECTRONIC POWER STEERING FAILED. I FEEL VERY LUCKY THAT I MANAGED TO MAINTAIN CONTROL OF THE CAR IN THE INSTANT THE POWER STEERING FAILED AS THIS COULD HAVE RESULTED IN THE CAR CRASHING. *TR

Owner-reported narrative. 7,350 miles reported. Look up ODI 10661277 at NHTSA ↗

MY NEW SS WAS MODIFIED WITH HAND CONTROLS. I WAS GOING INTO A TURN AT 50MPH AND MY KNEE GOT CAUGHT BEHIND THE HAND CONTROLS NOT ALLOWING ME TO PUSH MY BRAKES IN GOING AROUND A TURN. I HIT THE CURB TAKING OUT TWO TREES THEN HITTING A THIRD TREE TO BRING THE VEHICLE TO A STOP. THE FRONT END OF MY CAR IS NOW GONE WITH THE RADIATOR PUSHED INTO THE ENGINE. THE VEHICLE IS TOTALED AND NO AIR BAGS DEPLOYED AT ALL. NOT EXACTLY SURE WHEN THE ENGINE CUT OFF BUT WHEN I CAME TO A STOP IT WAS NO LONGER RUNNING AND ONSTAR AUTOMATICALLY CAME ON ASKING IF EVER…

Owner-reported narrative. 280 miles reported. Look up ODI 10663142 at NHTSA ↗

THE ELECTRIC POWER STEERING FAILED WHILST DRIVING AT 35MPH ON A STRAIGHT ROAD. THE STEERING WENT HEAVY AND SIMULTANEOUSLY A MESSAGE CAME UP IN THE DRIVERS INFORMATION SCREEN STATING "SERVICE POWER STEERING, DRIVE WITH CARE". AFTER PULLING OFF THE ROAD AND TURNING OFF/RESTARTING THE VEHICLE, THE STEERING ASSISTANCE HAD RETURNED AND THE MESSAGE HAD GONE. THREE HOURS LATER, AS I HAD JUST PARKED THE CAR AND WAS ABOUT TO TURN OFF THE IGNITION, THE SAME HAPPENED AGAIN. WHEN I RETURNED TO THE CAR A HOUR LATER, THE FAULT HAD GONE. FORTUNATELY, IN BOTH …

Owner-reported narrative. 15,800 miles reported. Look up ODI 10670750 at NHTSA ↗

WHILE DRIVING AWAY FROM MY HOME LAST NIGHT, THE POWER STEERING FAILED. THE MESSAGE "SERVICE POWER STEERING" WAS DISPLAYED ON THE DIC SCREEN. I WAS STILL ON MY STREET AND ONLY DRIVING 20 MPH. I PULLED OVER AND RESTARTED THE VEHICLE AND THE POWER STEERING CAME BACK ON AND THE SERVICE MESSAGE ON THE DIC CLEARED. I AM FORTUNATE I WASN'T IN A CURVE OR IN THE MIDDLE OF A LANE CHANGE IN THE INTERSTATE.

Owner-reported narrative. 19,560 miles reported. Look up ODI 10762865 at NHTSA ↗

POWER STEERING FAILED AGAIN. HAPPENED ORIGINALLY AT 15,000 MILES AND THEN REPAIRED, IT WAS THEN REPAIRED AGAIN UNDER THE RECALL AND NOW IT HAS FAILED AGAIN AT 28,137 MILES. FORTUNATELY I WAS AT A STANDSTILL WHEN THE WARNING CAME ON. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE RECTIFIED WITH MORE THAN "SILICON GREASE" WHICH I WAS TOLD WAS USED ON THE ELECTRICAL CONNECTION.

Owner-reported narrative. 28,137 miles reported. Look up ODI 10807557 at NHTSA ↗

THE POWER STEERING FAILED AS I WAS SLOWING DOWN TO TURN INTO A PARKING LOT. SPEED WAS ABOUT 10 MPH. IT BECAME EXTREMELY DIFFICULT TO TURN THE WHEEL. THE DIC DISPLAYED A MESSAGE SAYING "SERVICE POWER STEERING, DRIVE WITH CARE". AFTER RESTARTING THE CAR, THE POWER STEERING HAD RETURNED. I AM HAVING IT TOWED TO THE DEALERSHIP TO AVOID HAVING IT GO OUT AGAIN WHILE DRIVING. THE CAR HAS 22,000 MILES ON IT.

Owner-reported narrative. 22,200 miles reported. Look up ODI 10854523 at NHTSA ↗

ELECTRIC POWER STEERING ASSIST QUITS. DRIVING 35 MPH ON A STRAIGHT SECTION OF ROAD ON A CITY STREET ALL OF A SUDDEN IT GOT EXTREMELY HARD TO STEER THE CAR. THIS CAR IS THE SAME PLATFORM AS THE CHEVROLET PPV WHICH HAS A STEERING RECALL BUT THERE IS NO RECALL FOR THE SS SEDAN. GM'S NUMBER FOR THIS RECALL IS 22010.HTTP://WWW.AUTONEWS.COM/ARTICLE/20160329/OEM11/160329842/GM-TO-RECALL-6300-POLICE-CARS-FOR-STEERING-DEFECT.

Owner-reported narrative. 15,646 miles reported. Look up ODI 10854564 at NHTSA ↗

Reported: 2014-06-27 (June 27, 2014)

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Caprice vehicles manufactured June 7, 2013, to May 29, 2014, and 2014 Chevrolet SS vehicles manufactured September 13, 2013, to March 4, 2014. In the affected vehicles, the windshield wiper motor gear teeth may strip causing the windshield wipers to become inoperative.

Consequence: Inoperative wipers will not clear rain or snow, reducing the driver's visibility, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the wiper module assembly and replace any affected ones, free of charge. The recall began on August 22, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14295.

Reported: 2014-07-23 (July 23, 2014)

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

Consequence: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

Remedy: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.

Reported: 2015-10-09 (October 9, 2015)

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Caprice vehicles manufactured August 14, 2013, to February 3, 2014, and Chevrolet SS vehicles manufactured August 15, 2013, to February 16, 2014. The affected vehicles received replacement seat base assemblies during repair service, but during the work, the seat position target bracket may not have been transferred from the old seat to the new one. Without the seat position target bracket, the air bag may deploy at a higher intensity than necessary.

Consequence: An air bag that deploys at a higher than intended level increases the risk of injury during a crash.

Remedy: GM will notify owners, and dealers will inspect the vehicles and, if necessary, install a seat frame equipped with a target bracket, free of charge. The recall began on December 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15567.

Reported: 2016-07-08 (July 8, 2016)

General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Caprice Police Pursuit vehicles manufactured May 14, 2013 through June 14, 2016, and Chevrolet SS vehicles manufactured May 15, 2013 through April 27, 2016. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.

Consequence: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will inspect the tensioner cable assembly, replacing any cable that is damaged. For vehicles that do not require a tensioner assembly replacement, a cable guide will be installed. All vehicles will receive new seat trim with a redesigned opening for the cable routing. These repairs will be performed free of charge. The recall began on November 3, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 31340.

Reported: 2016-09-08 (September 8, 2016)

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Reported: 2017-06-15 (June 15, 2017)

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the steering gear assembly, replacing it as necessary, free of charge. The recall began August 2, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17248.

Reported: 2017-07-10 (July 10, 2017)

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Reported: 2019-11-07 (November 7, 2019)

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles that previously received an inspect-only remedy under recall 17V-382. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

Consequence: A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began December 27, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GM customer service at 1-586-596-1733. GM's number for this recall is N192265980.

Reported: 2020-10-15 (October 15, 2020)

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS and Caprice Police Pursuit Vehicles (PPV) that were previously repaired under NHTSA recall number 16V-518. The repair may not have been performed properly. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.

Consequence: If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will inspect the vehicles to determine whether the new seat trim was installed and replace the trim as necessary. Dealers will also inspect and replace the pretensioner cable assembly, as necessary. Repairs will be performed free of charge. The recall began November 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202312100