2015 Toyota HIGHLANDER problems and owner complaints

CLUNKING NOISE FROM REAR END OF VEHICLE WHEN BRAKING, DEALER WAS AUTHORIZED TO CHANGE REAR AWAY BARS AND SHOCKS, NO FIX, NOW TOYOTA CORP., SAYS THIS IS NORMAL CHARACTERISTIC OF VEHICLE ? I DON'T FEEL SAFE DRIVING VEHICLE WITH NOISE, AND AS BRAKES FEEL SOFT ALSO.

Owner-reported narrative. 3,500 miles reported. Look up ODI 10746188 at NHTSA ↗

WHILE THE VEHICLE WAS BEING DRIVEN, THE POWER CUT OUT AND A MESSAGE APPEARED ON THE DASH STATING THAT THE BRAKE AND ACCELERATOR WERE BEING DEPRESSED SIMULTANEOUSLY -- BUT THEY WERE NOT. THIS HAPPENED THREE TIMES IN A ROW. WE HAD THE VEHICLE TOWARD TO THE TOYOTA DEALER WHERE PURCHASED. THEY COULD NOT FIGURE OUT WHAT WAS WRONG AND ATTRIBUTED THE PROBLEM TO "DRIVER ERROR." THE DEALER'S MECHANIC PRODUCED A REPORT INDICATING THAT SIMILAR MALFUNCTIONS HAD OCCURRED IN THE PRIOR TWO MONTHS WITH NO NOTICE TO THE DRIVER. TOYOTA COULD PROVIDE NO EXPLA…

Owner-reported narrative. 9,000 miles reported. Look up ODI 10787272 at NHTSA ↗

I RECEIVED A RECALL NOTICE IN THE MAIL ON MAY 12 ABOUT A POSSIBLE DEFECTIVE CIRCUIT BOARD FOR THE ELECTRIC POWER STEERING. I TOOK THE CAR TO A TOYOTA DEALER ON MAY 13, AND WAS TOLD LATER THAT DAY THAT MY CAR DID INDEED HAVE ONE OF THE UNITS DEEMED DEFECTIVE. I WAS GIVEN A LOANER CAR AT NO CHARGE. EVERYTHING SEEMED OK, BUT NOW IT IS 10 DAYS LATER, AND NO REPLACEMENT PART HAS ARRIVED. NOT ONLY THAT BUT BOTH THE DEALER AND THE NATIONAL CUSTOMER SERVICE NUMBER ARE COMPLETELY UNABLE TO PREDICT WHEN ANY REPLACEMENT PARTS WILL BE AVAILABLE. IS THERE A…

Owner-reported narrative. 4,700 miles reported. Look up ODI 10721074 at NHTSA ↗

A SAFETY RECALL ON A POSSIBLE DEFECTIVE CIRCUIT BOARD FOR THE ELECTRIC POWER STEERING, I WAS TOLD THAT THERE IS NO PARTS AVAILABLE TO REPLACE THE DEFECTIVE PARTS AND THEY DON'T EVEN KNOW WHEN IS THE PARTS WILL BE AVAILABLE.

Owner-reported narrative. Look up ODI 10722261 at NHTSA ↗

IMPROPER APPLICATION OF REAR VIEW MIRROR MOUNTING PLATE TO WINDSHIELD INCOMPLETE (PARTIAL COVERAGE) OF EPOXY ADHESIVE APPLICATION TO THE WINDSHIELD MOUNTING PLATE. THE BLACK PLASTIC COVER AND MIRROR HOLDER EXPANDS IN HIGH INTENSITY SUN. THE EXPANSION INCREASES CONCENTRATED TENSILE FORCES BETWEEN THE MOUNTING PLATE AND WINDSHIELD, CAUSING THE MOUNTING PLATE TO TEAR FROM THE WINDSHIELD. THE RESULT IS A SIGNIFICANT REMOVAL OF GLASS FROM THE PASSENGER CABIN SIDE OF THE WINDSHIELD, AND LOSS OF THE STRUCTURAL INTEGRITY OF THE WINDSHIELD. MIRRO…

Owner-reported narrative. 10,823 miles reported. Look up ODI 10871798 at NHTSA ↗

TWO OR THREE TIMES NOW, WHILE PAUSED IN TRAFFIC, I LOOK AT THE RADIO INSTRUMENT PANEL AND IT HAS COMPLETELY SHUT OFF AND REBOOTS, IT THEN CAUSES ALL PREVIOUSLY PROGRAMMED INFORMATION IN THE SYSTEM TO BE CHANGED. IN ADDITION AT THE SAME TIME, THE STEERING FEELS LIKE IT "PAUSES". I CHECKED MY VIN IT IS NOT IN THE RECALL BUT I WILL BE TAKING IT TO THE DEALER AS SOON AS POSSIBLE. ONCE THE ELECTRICAL RADIO/ENTERTAINMENT SYSTEM REBOOTED WHILE TRAVELING ON THE HIGHWAY, I ONLY NOTICED IT BECAUSE THE RADIO SHUT OFF. I DID NOT NOTICE ANYTHING AT THAT…

Owner-reported narrative. 65,500 miles reported. Look up ODI 10914905 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT REMOVED THE KEY FROM THE IGNITION SWITCH AND RESTARTED THE VEHICLE. THE VEHICLE WORKED NORMALLY. THE VEHICLE WAS TAKEN TO HARTFORD TOYOTA SUPERSTORE IN HARTFORD, CONNECTICUT FOR DIAGNOSTIC TESTING. THE MANUFACTURER SENT AN EVALUATOR TO DIAGNOSE THE VEHICLE. ACCORDING TO THE REPORT, THE VEHICLE WAS WORKING TO MANUFACTURER STANDARDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED…

Owner-reported narrative. 91,000 miles reported. Look up ODI 11014732 at NHTSA ↗

TL* THE CONTACT OWNS A 2015 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY STALLED. A POLICE OFFICER HELPED THE CONTACT COAST THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED AFTER IT WAS COASTED TO THE SIDE OF THE ROAD AND DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT TOOK THE VEHICLE TO DARCARS TOYOTA FREDERICK (5293 BUCKEYSTOWN PIKE, FREDERICK, MD 21704, [phone removed]), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

Owner-reported narrative. 7,000 miles reported. Look up ODI 11051687 at NHTSA ↗

THE TRANSMISSION HAS A FLUTTER WHEN TRYING TO SHIFT UP OR DOWN TO DIFFERENT GEARS. IT CAUSES A HESITANCY IN THE PERFORMANCE OF THE VEHICLE. IT HAS BEEN DOCUMENTED BY THE CALDWELL TOYOTA DEALERSHIP IN CONWAY, AR USA AND I HAVE ALSO BEEN TOLD THAT IT IS IN OTHER HIGHLANDERS. I REQUEST A RECALL TO HAVE THIS FIXED. THANK YOU *TR

Owner-reported narrative. Look up ODI 10763791 at NHTSA ↗

WHEN TRYING TO MERGE WITH TRAFFIC AT AN ONRAMP, THE VEHICLE WILL FREQUENTLY REFUSE TO DOWNSHIFT TO MATCH TRAFFIC SPEED WHEN DOING 35-50MPH. THIS HAS RESULTED IN SEVERAL CLOSE CALLS UNDER THESE CIRCUMSTANCES AND I NEVER KNOW WHEN THIS WILL HAPPEN. THIS FORCES A MANUAL DOWNSHIFT THAT CANNOT ALWAYS BE IN TIME. THIS SAME PROBLEM HAS BEEN REPORTED ON NUMEROUS FORUMS AND SOME HAVE REPORTED HAVING TO "TRICK" THE TRANSMISSION INTO DOWNSHIFTING

Owner-reported narrative. 80,000 miles reported. Look up ODI 11310982 at NHTSA ↗

FUEL DOOR WOULD NOT OPEN BY PRESSING THE INTERIOR BUTTON OR THE EMERGENCY LATCH. HAD TO TAKE IT TO THE DEALER WHO ALSO COULD NOT OPEN IT AND THEY REMOVED THE PART UNTIL IT COULD BE FIXED. I DROVE WITH THE GAS TANK DOOR OPEN UNTIL THE PART WAS REPLACED. WE DISCOVERED THE ISSUE WHILE PARKED AT A GAS STATION. WE COULD'VE BEEN STRANDED.

Owner-reported narrative. 26,000 miles reported. Look up ODI 11060891 at NHTSA ↗