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Toyota HIGHLANDER HYBRID problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

824 owner complaints analyzed

26 distinct recall campaigns

90,000 mi median reported failure mileage

Scope: 2004 to 2025 model years. Data snapshot: . 732 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Service Brakes is the most frequently named component, appearing in 230 of 824 complaints (27.9%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior42851.9%
Engine operation9211.2%
Electrical and battery issues8310.1%
Steering behavior647.8%
Transmission and shifting141.7%
Fuel system concerns30.4%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Service Brakes
230
Electrical System
143
Service Brakes, Hydraulic
75
Vehicle Speed Control
73
Electronic Stability Control (Esc)
64
Hybrid Propulsion System: Inverter
63
Engine
58
Service Brakes, Electric
39
Component breakdown data
CategoryCount
Service Brakes230
Electrical System143
Service Brakes, Hydraulic75
Vehicle Speed Control73
Electronic Stability Control (Esc)64
Hybrid Propulsion System: Inverter63
Engine58
Service Brakes, Electric39

Service Brakes: 230; Electrical System: 143; Service Brakes, Hydraulic: 75; Vehicle Speed Control: 73; Electronic Stability Control (Esc): 64; Hybrid Propulsion System: Inverter: 63; Engine: 58; Service Brakes, Electric: 39

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
134
25,000 to 49,999
89
50,000 to 74,999
95
75,000 to 99,999
71
100,000 to 149,999
223
150,000 and above
120
Reported problems by failure mileage data
CategoryCount
Under 25,000134
25,000 to 49,99989
50,000 to 74,99995
75,000 to 99,99971
100,000 to 149,999223
150,000 and above120

Under 25,000: 134; 25,000 to 49,999: 89; 50,000 to 74,999: 95; 75,000 to 99,999: 71; 100,000 to 149,999: 223; 150,000 and above: 120

100,000 to 149,999 miles has the most reports with usable mileage (223). 92 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2006
6
2007
1
2008
17
2009
18
2010
165
2011
99
2012
41
2013
64
2014
52
2015
46
2016
56
2017
63
2018
99
2019
44
2020
3
2021
4
2022
3
2023
6
2024
20
2025
13
2026
4
Complaints over time data
CategoryCount
20066
20071
200817
200918
2010165
201199
201241
201364
201452
201546
201656
201763
201899
201944
20203
20214
20223
20236
202420
202513
20264

2006: 6; 2007: 1; 2008: 17; 2009: 18; 2010: 165; 2011: 99; 2012: 41; 2013: 64; 2014: 52; 2015: 46; 2016: 56; 2017: 63; 2018: 99; 2019: 44; 2020: 3; 2021: 4; 2022: 3; 2023: 6; 2024: 20; 2025: 13; 2026: 4

Pattern summary

Service Brakes leads the component reports. Braking behavior appears in 428 complaint narratives. Engine operation appears in 92 complaint narratives. Electrical and battery issues appears in 83 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10175884 · 2006-12-11 (December 11, 2006)

HAVE BEEN EXPERIENCING BRAKING PROBLEMS ... DRIVING IN TRAFFIC OR COMING TO A COMPLETE STOP FAIRLY QUICKLY (I.E. STOP SIGN), THE BRAKE ENGAGES ... LETS GO FOR A SECOND... CATCHES, CAR STOPS. THIS DIDN'T HAPPEN ALL THE TIME, BUT IT BEGAN HAPPENING QUITE FREQUENTLY ... TOOK IT TO TOYOTA. THEY CHANGED THE BRAKE PADS AND ROTORS ON THE FRONT ... SINCE THERE WAS A TECHNICAL BULLETIN ON THE NEWER MODEL, BUT NOT MINE. RIVING ON A SERVICE ROAD ... 55-60 MPH ... THE CAR STARTS SLOWING DOWN BY ITSELF ... CONSTANTLY.. KEPT SPEEDING UP AND IT KEPT SLOWING…

Owner-reported narrative. 15,000 miles reported. Look up ODI 10175884 at NHTSA ↗

Owner report 10226120 · 2008-04-30 (April 30, 2008)

DRIVING ON THE HIGHWAY AT A SLOW SPEED DUE TO TRAFFIC, AROUND 20 MPH. THE CAR IN FRONT OF ME UNEXPECTEDLY CAME TO A COMPLETE STOP. I HAD 2 CAR LENGTHS AND PUT ON THE BRAKES, BUT THE CAR NEVER "GRABBED"--I JUST SLOWED AND COASTED INTO THE BACK OF THE CAR AHEAD OF ME. BECAUSE THE ABS ON A HYBRID DOES NOT KICK IN UNTIL THE CAR REACHES 25 MPH, MY CAR WAS BUSY REGENERATING POWER FROM THE BRAKES RATHER THAN DOING A QUICK, EMERGENCY STOP. NOW I AM LIABLE FOR THE DAMAGE TO THE CAR AHEAD OF ME THAT I REAR-ENDED, AND I AM CONCERNED THAT I WOULD NOT …

Owner-reported narrative. 35,000 miles reported. Look up ODI 10226120 at NHTSA ↗

Owner report 10151242 · 2006-02-26 (February 26, 2006)

2006 TOYOTA HIGHLANDER 4WD HYBRID STALLED DURING LEFT TURN (IN FRONT OF TRAFFIC) WHEN TRAVELING TO WORK. BOTH THE GAS AND ELECTRIC ENGINE STALLED - I.E. I PUSHED THE GAS AND NOTHING HAPPENED. TURNED THE ENGINE OFF AND RESTARTED, AND EVERYTHING HAS WORKED WELL SINCE (4 DAYS). *NM

Owner-reported narrative. 1,450 miles reported. Look up ODI 10151242 at NHTSA ↗

Owner report 10235629 · 2008-07-24 (July 24, 2008)

I BOUGHT AN '06 TOYOTA HIGHLANDER HYBRID IN JUNE OF '07. FOR THE LAST 9 MONTHS I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. MY MAIN CONCERN IS IT STALLS OUT IN TRAFFIC. IT HAS STALLED ON THE INTERSTATE, HIGHWAYS, WAITING TO MAKE TURNS AND SITTING IN TRAFFIC. THE ONLY WAY TO GET IT STARTED AGAIN IS TO TURN IT OFF AND RESTART IT. I HAVE COMPLAINED TO THE DEALERSHIP ON SEVERAL OCCASIONS REGARDING THIS BUT BECAUSE IT IS NOT REGISTERING AN "ERROR" CODE THEY CLAIM THAT THERE IS "NOTHING THEY CAN DO." IT HAS BECOME SO BAD THAT I FEAR FOR MY FA…

Owner-reported narrative. 10,000 miles reported. Look up ODI 10235629 at NHTSA ↗

Owner report 10230201 · 2008-06-07 (June 7, 2008)

WE DROVE OUR 2006 TOYOTA HIGHLANDER HYBRID HOME FROM TOWN AT ABOUT 7:00 P.M. ON A COOL EVENING, (SIX MILES) 1/2 MILE IS A FAIRLY STEEP HILL TO CLIMB. ON PULLING INTO THE DRIVEWAY AND STOPPING I NOTICED A BURNING SMELL AND TOLD MY HUSBAND I THOUGHT THE BRAKES WERE HOT. AFTER A COUPLE MINUTES HE NOTICED SMOKE COMING FROM AROUND THE HOOD. HE OPENED IT AND THERE WERE FLAMES COMING FROM THE LOWER CENTER AREA OF THE ENGINE UNDER THE RADIATOR HOSE. HE GOT A FIRE EXTINGUISHER FROM THE GARAGE AND EXTINGUISHED THE FIRE. THE FOLLOWING MORNING WE HAD…

Owner-reported narrative. 25,590 miles reported. Look up ODI 10230201 at NHTSA ↗

Owner report 10254809 · 2009-01-13 (January 13, 2009)

AFTER 10,000 MILE SERVICE AND NEW BATTERY AND ABOUT TWO WEEKS USE THE CAR'S STEERING FAILED TO RESPOND IN STORE PARKING LOT . I HAD CAR TOWED TO DEALER. THE CAR'S THREE YEAR WARRANTY ENDED IN SEPT. AND I DID NOT PURCHASE THE EXTENDED WARRANTY. THE DEALER ADVISED AFTER 3 DAYS THAT PARTS FOR RACK & PINION STEERING NEEDED TO BE ORDERED THEY WERE $1500 AN A DEPOSIT WAS REQUIRED. IN 3 WEEKS THE CAR WAS REPAIRED AND RETURNED REQUESTED SOME TYPE ASSISTANCE SO DEALER TOOK OFF $200.00 THE BILL. *TR

Owner-reported narrative. 10,200 miles reported. Look up ODI 10254809 at NHTSA ↗

Owner report 10693710 · 2015-03-11 (March 11, 2015)

WHILE DRIVING THE POWER STEERING STOP WORKING. VERY HARD TO TURN THE STEERING WHEEL TO PARK IN SAFE PLACE. CAR RUNS BUT IS VERY DIFFICULT TO STEER. SAFETY HAZARD. *TR

Owner-reported narrative. 131,000 miles reported. Look up ODI 10693710 at NHTSA ↗

Owner report 10173764 · 2006-11-17 (November 17, 2006)

IN MY HIGHLANDER HYBRID, WHEN TRAVELING AT SPEEDS OF 0-15 MILES PER HOUR HOLDING THE STEERING WHEEL STRAIGHT AND FIRMLY WITH BOTH HANDS IF FULL THROTTLE IS UTILIZED, THE VEHICLE WILL PULL UNCONTROLLABLY TO THE RIGHT THEN BACK TO THE LEFT. ON 3 DIFFERENT OCCASIONS, I ALMOST SIDE SWIPED A VEHICLE ON THE PASSENGER SIDE OF THE CAR. I REPORTED THIS PROBLEM TO MY DEALER AND THEN TOOK MY VEHICLE TO THE DEALER TO TEST DRIVE AND VERIFY THE PROBLEM, WHICH THEY DID. THE DEALER RESPONSE WAS" IT IS JUST THE WAY THE VEHICLE IS AND THEY ALL DO THIS" AND "UN…

Owner-reported narrative. 1,591 miles reported. Look up ODI 10173764 at NHTSA ↗

Owner report 10313407 · 2010-02-23 (February 23, 2010)

I OWN A 2006 TOYOTA HIGHLANDER HIGHBRID, WHICH I PURCHASED NEW. I HAVE NOT HAD A RUNAWAY SITUATION, BUT HAVE EXPERIENCED POWER SURGES WHILE BRAKING AND ONLY EXPERIENCED THESE DURING THE BRAKING PHASE. THE APPROXIMATE SPEEDS DURING THESE BRAKING EVENTS WERE BETWEEN 20-45 MPH. THE SURGING LASTS FOR APPROXIMATELY 2-3 SECONDS, WITH THE VEHICLE LUNGING FORWARD WHILE MY RIGHT FOOT BEING ON THE BRAKE. I DISCUSSED THE ISSUE WITH HECKER TOYOTA AND SERVICE ADVISOR . I THOUGHT THERE WAS A PROBLEM WITH THE CVT TRANSMISSION AND SERVICE ADVISOR TEST DROVE TH…

Owner-reported narrative. 8,000 miles reported. Look up ODI 10313407 at NHTSA ↗

Owner report 10314436 · 2010-02-25 (February 25, 2010)

DRIVER STARTED TO BACK UP A 2006 TOYOTA HIGHLANDER HYBRID IN A PARKING LOT. IT SHOT BACK AT MAXIMUM ACCELERATION JUMPING A CURB AND STRIKING A PEDESTRIAN. BY THEN, DRIVER HAD BRAKES ON AND SHIFTED INTO NEUTRAL. SHE PUT THE CAR INTO DRIVE AND IT AGAIN ACCELERATED TO THE MAXIMUM STRIKING HER HUSBAND. AT THE TIME, WE COULDN'T FIGURE OUT WHAT WAS WRONG. WE ASSUMED, SOMEHOW THE DRIVER, WHO HAD AN IMPECCABLE RECORD, HAD DONE SOMETHING WRONG. NOW, WITH ALL THE PUBLICITY, WE BELIEVE IT WAS CAUSED BY THE ELECTRONIC CONTROLS. NOTHING ELSE SEEMS AS LIK…

Owner-reported narrative. 27,000 miles reported. Look up ODI 10314436 at NHTSA ↗

Owner report 10407646 · 2011-06-20 (June 20, 2011)

AT 0130 I WAS ACCELERATING QUICKLY FROM A STOP IN MY 2006 HIGHLANDER HYBRID. WITHOUT WARNING THE ACCELERATION OF MY CAR CEASED; PRESSING THE GAS PEDAL ALL THE WAY DOWN HAD NO RESPONSE. [FORTUNATELY, I HAD NOT YET TURNED IN FRONT OF THE LARGE TRUCK I WAS ABOUT TO PASS, BECAUSE IF I HAD CUT IN FRONT OF HIM THEN SUDDENLY DE-ACCELERATED, A COLLISION WOULD HAVE BEEN THE LIKELY RESULT.] THE DASH HAD LIT UP SEVERAL CHECK ENGINE LIGHTS. I WAS 1/2 WAY THROUGH AN INTERSECTION HEADED TOWARDS THE ON-RAMP TO HIGHWAY 96. THE CAR WAS STILL ROLLING, I STEERED …

Owner-reported narrative. 105,000 miles reported. Look up ODI 10407646 at NHTSA ↗

Owner report 11015596 · 2017-08-15 (August 15, 2017)

THE GAS TANK FELL PARTIALLY OFF AND DRAGGED ON THE ROAD. I WAS DRIVING ON CITY STREETS, TURNING RIGHT AT 5 MPH WHEN I HEARD A LOUD POP/SNAP SOUND AND THEN A TERRIBLE SOUND OF SOMETHING DRAGGING UNDER THE CAR. FORTUNATELY, I COULD PULL OVER AND STOP WITHIN 50 FEET. THE GAS TANK WAS NOT DAMAGED SIGNIFICANTLY (IT PASSED A PRESSURE TEST AT THE DEALERSHIP). THE GAS TANK IS ATTACHED WITH TWO STRAPS, FORE AND AFT. THE RIGHT SIDES OF BOTH STRAPS SNAPPED VERY CLOSE TO WHERE THE STRAPS ARE BOLTED TO THE MAIN BODY IN A PLACE THAT COULD NOT HAVE P…

Owner-reported narrative. 98,883 miles reported. Look up ODI 11015596 at NHTSA ↗

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2009
4
2010
4
2011
1
2012
0
2013
0
2014
1
2015
0
2016
0
2017
2
2018
0
2019
0
2020
4
2021
4
2022
4
2023
6
2024
4
2025
2
Recall campaigns data
CategoryCount
20094
20104
20111
20120
20130
20141
20150
20160
20172
20180
20190
20204
20214
20224
20236
20244
20252

2009: 4; 2010: 4; 2011: 1; 2012: 0; 2013: 0; 2014: 1; 2015: 0; 2016: 0; 2017: 2; 2018: 0; 2019: 0; 2020: 4; 2021: 4; 2022: 4; 2023: 6; 2024: 4; 2025: 2

Year-by-year records

Toyota HIGHLANDER HYBRID model-year comparison
Model yearComplaintsRecallsChange in recalls
200401Not available
2005110
20063706+5
20071102-4
20081976+4
2009404-2
20102240
201151-3
201290-1
2013500
201421+1
201540-1
2016600
201732+2
201850-2
2019600
202094+4
20211540
2022640
202396+2
202404-2
202502-2