2016 Toyota HIGHLANDER HYBRID: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
6 owner complaints analyzed
0 distinct recall campaigns
47,013 mi median reported failure mileage
Scope: 2016 model year. Data snapshot: . 6 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Service Brakes is the most frequently named component, appearing in 3 of 6 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 3 | 50.0% |
| Steering behavior | 1 | 16.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes | 3 |
| Fuel/Propulsion System | 1 |
| Steering | 1 |
| Structure:Body | 1 |
| Unknown Or Other | 1 |
| Vehicle Speed Control | 1 |
| Wheels | 1 |
Service Brakes: 3; Fuel/Propulsion System: 1; Steering: 1; Structure:Body: 1; Unknown Or Other: 1; Vehicle Speed Control: 1; Wheels: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 1 |
| 25,000 to 49,999 | 2 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 1 |
Under 25,000: 1; 25,000 to 49,999: 2; 50,000 to 74,999: 1; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 1
25,000 to 49,999 miles has the most reports with usable mileage (2). 0 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 4 |
| 2019 | 1 |
| 2020 | 1 |
2018: 4; 2019: 1; 2020: 1
Pattern summary
Service Brakes leads the component reports. Braking behavior appears in 3 complaint narratives. Steering behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11092839 · 2018-05-10 (May 10, 2018)
TL* THE CONTACT OWNS A 2016 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING 40 MPH USING THE FACTORY COMPACT SPARE TIRE, THE CONTACT LOST CONTROL OF THE STEERING WHEN DRIVING OVER GROOVED ROADS. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER, BUT THERE WAS NO RESOLUTION. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 28,000. *TT
Owner-reported narrative. 28,000 miles reported. Look up ODI 11092839 at NHTSA ↗
Owner report 11115033 · 2018-07-31 (July 31, 2018)
THE DOOR ON THE DRIVERS SIDE TOP CORNER STRUCK ME IN THE TEMPLE AND CAUSED BLEEDING AND A HEADACHE. THE DOOR HAS A SHARP ANGLE. IT WAS STATIONARY I CLOSED THE DOOR AND WAS EXITING THE VEHICLE TO GO IN A CROWDED RESTAURANT. IN A PRIVATE PARKING LOT.
Owner-reported narrative. 15,000 miles reported. Look up ODI 11115033 at NHTSA ↗
Owner report 11124768 · 2018-09-06 (September 6, 2018)
STOPPED IN INTERSECTION WAITING TO MAKE A LEFT TURN. WHEN ATTEMPTING TO ACCELERATE ENGINE DID NOT START HYBRID WARNING STATED HYBRID SYSTEM FAILURE STOP IMMEDIATELY. GLIDED TO A PARKING SPACE. ATTEMPTED TO RESTART ENGINE CONTINUE TO GET SAME WARNING. AFTER THREE ATTEMPTS CALLED AAA AND TOYOTA DEALERSHIP. I WAS URGED TO TOW THE VEHICLE. AFTER APPROXIMATELY 20 MINUTES, ATTEMPTED TO START AGAIN THE VEHICLE TURNED ON AS IF NOTHING HAPPENED. ALL WARNING LIGHTS AT THAT TIME WERE EXTINGUISHED. DEALERSHIP FOUND A GENERAL WARNING ON VEHI…
Owner-reported narrative. 75,170 miles reported. Look up ODI 11124768 at NHTSA ↗
Owner report 11133443 · 2018-10-05 (October 5, 2018)
I WAS STOPPED AND IN PARK WITH THE VEHICLE RUNNING WHEN THE "CHECK VSC SYSTEM," "CHECK ABS, BRAKE MALFUNCTION" WARNING LIGHTS CAME ON. THEY HAVE SINCE GONE AWAY AND RETURNED INTERMITTENTLY. FORTUNATELY, THERE WAS NO FAILURE WHILE IN MOTION, BUT DEALER ESTIMATED $4600 FOR REPAIR. IF THIS IS THE SAME PROBLEM FOR WHICH WARRANTY COVERAGE WAS EXTENDED FOR 2006-07 MODELS, THIS APPEARS TO BE AN ONGOING ISSUE.
Owner-reported narrative. 163,000 miles reported. Look up ODI 11133443 at NHTSA ↗
Owner report 11217416 · 2019-06-02 (June 2, 2019)
BRAKE BOOSTER IS BAD. BRAKE IS SPONGY. REPEATED ATTEMPTS TO TAKE TO DEALER LEAD TO NO ACTION AFTER COMPLAINING LOUDLY AND THE DEALER SAID MY WIFE JUST HAS HIGH BLOOD PRESSURE. BUT THAT IS NOT THE CASE, MY HIGHLANDER HAS LOW BRAKE PRESSURE NOT "HIGH BLOOD PRESSURE. TOYOTA DOES NOT SHARE INFORMATION ABOUT THIS DEFECT BY PRETENDING DEFECT DOESN'T EXIST AND NOT NOTIFYING DEALERS. CHECK PRIUS BOOSTER RECALL. SIMILAR TECHNOLOGY THAT DOESN'T SEEM TO CHANGE.
Owner-reported narrative. 52,025 miles reported. Look up ODI 11217416 at NHTSA ↗
Owner report 11326887 · 2020-06-01 (June 1, 2020)
WE WERE DRIVING ON THE HIGHWAY ON 5/16/20. WE WERE DRIVING AROUND 65 MPH STRAIGHT. WE WERE DRIVING ON BLACK ASPHALT AND THEN WHEN WE DROVE OVER A BRIDGE WITH WHITE/GRAYISH CONCRETE, THE CAR'S EMERGENCY BRAKING SYSTEM ACTIVATED AND APPLIED SUDDEN BRAKING EVEN THOUGH WE WERE NORMALLY DRIVING. THE CAR JOLTED AND SLOWED DOWN AND ALL PASSENGERS WERE STOPPED BY AUTO-LOCKING SEATBELTS. *TR
Owner-reported narrative. 42,000 miles reported. Look up ODI 11326887 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.