2019 Toyota HIGHLANDER HYBRID: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
6 owner complaints analyzed
0 distinct recall campaigns
6,800 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 5 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 2 of 6 complaints (33.3%). A complaint can name multiple components.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 2 |
| Engine | 1 |
| Engine And Engine Cooling | 1 |
| Forward Collision Avoidance | 1 |
| Hybrid Propulsion System | 1 |
| Suspension | 1 |
| Suspension:Rear:Shock Absorber | 1 |
| Visibility | 1 |
Unknown Or Other: 2; Engine: 1; Engine And Engine Cooling: 1; Forward Collision Avoidance: 1; Hybrid Propulsion System: 1; Suspension: 1; Suspension:Rear:Shock Absorber: 1; Visibility: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 1 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 3 |
| 2021 | 1 |
| 2022 | 1 |
| 2025 | 1 |
2019: 3; 2021: 1; 2022: 1; 2025: 1
Pattern summary
Unknown Or Other leads the component reports. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11180862 · 2019-02-18 (February 18, 2019)
MY TOYOTA HIGHLANDER LIMITED PLATINUM HYBRID NAVIGATION SYSTEM VEHICLE VOICE COMMAND DOESN'T WORK ON INITIAL START UP OF THE VEHICLE. THE NAVIGATION SYSTEM DOES ACCEPT DRIVER VOICE COMMANDS AND DOES SET UP THE NAVIGATION AND PROVIDES THE DRIVER WITH ON SCREEN DRIVING DIRECTIONS BUT THE VEHICLE VOICE COMMAND DOESN'T WORK AND THERE ARE NO TURN BY TURN VOICE INSTRUCTIONS. (NOTE: THERE IS A WORK AROUND AND THAT IS TO TURN OFF THE VEHICLE IMMEDIATELY AND RESTART THE SYSTEM ... THEN VOICE COMMAND OPERATES PROPERLY). MY SAFETY CONCERN IS: UNLESS…
Owner-reported narrative. 10 miles reported. Look up ODI 11180862 at NHTSA ↗
Owner report 11203818 · 2019-04-25 (April 25, 2019)
0 MILES, BRAND NEW, BROUGHT IT HOME AND FOUND THE VOICE PROMPTS AND NAVIGATION SYSTEM DID NOT WORK, SO YOU HAVE TO LOOK AT THE MAP AND TAKE YOUR EYES OFF OF THE ROAD IN ORDER TO FIND THE DIRECTION TO WHERE YOU'RE GOING. BROUGHT IT IN TO THE SHOP THE NEXT DAY, WAS GIVEN A LOANER, AND THEY "UPDATED" THE CAR'S CIOMPUTER. IT WORKED UNTIL YOU TURNED THE CAR OFF, AND ONCE AGAIN, THE NAVIGATION SYSTEM WOULD NO WORK, AND THERE WERE NO VOICE PROMPTS WHATSOEVER TO HELP THE DRIVER KEEP "EYES ON THE ROAD" WHILE FIGURING OUT HOW TO NAVIGATE THE ON BOARD MEN…
Owner-reported narrative. Look up ODI 11203818 at NHTSA ↗
Owner report 11209712 · 2019-05-24 (May 24, 2019)
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER HYBRID. WHILE THE VEHICLE WAS AT A STOP, THE REAR PASSENGER WINDOW EXPLODED AND SHATTERED THE GLASS WITHOUT IMPACT OR WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO TEMECULA VALLEY TOYOTA [phone removed], LOCATED AT 26631 YNEZ RD, TEMECULA, CA 92591) WHERE THE TECHNICIAN TOOK A PICTURE OF THE SHATTERED WINDOW AND STATED THAT THE FAILURE WAS CAUSED BY AN EXTERNAL OBJECT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WA…
Owner-reported narrative. 6,800 miles reported. Look up ODI 11209712 at NHTSA ↗
Owner report 11414436 · 2021-04-29 (April 29, 2021)
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER HYBRID. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE LOSS MOTIVE POWER AND DECELERATED. THE CHECK ENGINE WARNING LIGHT, HYBRID SYSTEM MALFUNCTION WARNING LIGHT, AND PRE-COLLISION SYSTEM WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO EXECUTIVE MOTORS LTD (AUTOMALL GROUP - SHIRLEY ST, NASSAU, BAHAMAS, [phone removed]) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL RAIL PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT RELATED THE FAILURE TO…
Owner-reported narrative. 9,655 miles reported. Look up ODI 11414436 at NHTSA ↗
Owner report 11487201 · 2022-09-30 (September 30, 2022)
The contact owns a 2019 Toyota Highlander Hybrid. The contact stated while driving 5 MPH, he heard abnormal knocking sounds coming from the rear of the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the rear shocks failed and were leaking hydraulic fluid. Additionally, the dealer diagnosed that the rear control arms had failed. The vehicle was not repaired. The dealer informed the contact that he had to pay out of pocket for the repair and also that the vehicle had exceeded the w…
Owner-reported narrative. 50,000 miles reported. Look up ODI 11487201 at NHTSA ↗
Owner report 11649195 · 2025-03-19 (March 19, 2025)
The contact owns a 2019 Toyota Highlander Hybrid. The contact stated that while driving at various speeds, there was an oil leak coming from the upper oil pan. No warning light was illuminated. The vehicle was taken to a local dealer, where the dealer attempted to repair the leak with a seal. The failure reoccurred. The vehicle was taken back to the same local dealer where an oil pan bolt was replaced; however, the failure persisted. The manufacturer was contacted. The vehicle was taken to another local dealer, Nalley Toyota of Roswell (11130 A…
Owner-reported narrative. 3,033 miles reported. Look up ODI 11649195 at NHTSA ↗
Recall history
0 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
No recall campaigns are recorded in this snapshot.