Subaru OUTBACK problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
9,642 owner complaints analyzed
71 distinct recall campaigns
34,000 mi median reported failure mileage
Scope: 1995 to 2026 model years. Data snapshot: . 5,370 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 2,185 of 9,642 complaints (22.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 1,720 | 17.8% |
| Braking behavior | 1,209 | 12.5% |
| Transmission and shifting | 821 | 8.5% |
| Engine operation | 568 | 5.9% |
| Steering behavior | 476 | 4.9% |
| Fuel system concerns | 121 | 1.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 2185 |
| Visibility/Wiper | 1758 |
| Unknown Or Other | 1320 |
| Power Train | 782 |
| Engine | 714 |
| Air Bags | 636 |
| Vehicle Speed Control | 468 |
| Service Brakes | 427 |
Electrical System: 2,185; Visibility/Wiper: 1,758; Unknown Or Other: 1,320; Power Train: 782; Engine: 714; Air Bags: 636; Vehicle Speed Control: 468; Service Brakes: 427
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 2272 |
| 25,000 to 49,999 | 958 |
| 50,000 to 74,999 | 656 |
| 75,000 to 99,999 | 514 |
| 100,000 to 149,999 | 657 |
| 150,000 and above | 313 |
Under 25,000: 2,272; 25,000 to 49,999: 958; 50,000 to 74,999: 656; 75,000 to 99,999: 514; 100,000 to 149,999: 657; 150,000 and above: 313
Under 25,000 miles has the most reports with usable mileage (2,272). 4,272 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2000 | 57 |
| 2001 | 63 |
| 2002 | 87 |
| 2003 | 147 |
| 2004 | 129 |
| 2005 | 111 |
| 2006 | 76 |
| 2007 | 59 |
| 2008 | 90 |
| 2009 | 80 |
| 2010 | 195 |
| 2011 | 132 |
| 2012 | 124 |
| 2013 | 190 |
| 2014 | 264 |
| 2015 | 372 |
| 2016 | 455 |
| 2017 | 427 |
| 2018 | 424 |
| 2019 | 814 |
| 2020 | 1189 |
| 2021 | 1402 |
| 2022 | 975 |
| 2023 | 666 |
| 2024 | 509 |
| 2025 | 341 |
| 2026 | 264 |
2000: 57; 2001: 63; 2002: 87; 2003: 147; 2004: 129; 2005: 111; 2006: 76; 2007: 59; 2008: 90; 2009: 80; 2010: 195; 2011: 132; 2012: 124; 2013: 190; 2014: 264; 2015: 372; 2016: 455; 2017: 427; 2018: 424; 2019: 814; 2020: 1,189; 2021: 1,402; 2022: 975; 2023: 666; 2024: 509; 2025: 341; 2026: 264
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 1,720 complaint narratives. Braking behavior appears in 1,209 complaint narratives. Transmission and shifting appears in 821 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10299746 · 2010-01-14 (January 14, 2010)
WHILE DRIVING VERY BUSY HIGHWAY, THE TEMPERATURE GAUGE WENT ALL THE WAY TO "H". I PULLED OVER AND NOTICED SOME STEAM UNDER HOOD. ADDED SOME WATER. A LITTLE LATER, STILL ON "H". MECHANIC WHO HAS SERVICED MY 1996 SUBARU OUTBACK SINCE I GOT IT IN 1998 SAID IT HAD A BLOWN HEAD GASKET, COMMON WITH SUBARUS. IN 2009 I HAD THE 90K MILE MAINTENANCE DONE, VERY EXPENSIVE. ALSO HAD ALL NEW BRAKES, VERY EXPENSIVE. ALSO FOUR NEW TIRES AND LAST MONTH, A NEW BATTERY. ALSO, LAST MONTH, HAD OIL CHANGE. I HAVE NEVER RECEIVED EVEN ONE RECALL NOTICE FR…
Owner-reported narrative. 100,000 miles reported. Look up ODI 10299746 at NHTSA ↗
Owner report 10074651 · 2004-06-02 (June 2, 2004)
AFTER ALTERNATOR REPLACED, NOTICED THE FOLLOWING SEQUENCES OF ELECTRICAL OUTAGES: REAR POWER OUTLET, SEAT HEATER SWITCHES, RADIO DIAL ILLUMINATION LIGHT, KEY-IN-IGNITION ALARM, DOOR AJAR LIGHTING, SEATBELT OFF LIGHTING.*AK
Owner-reported narrative. Look up ODI 10074651 at NHTSA ↗
Owner report 10002324 · 2003-01-08 (January 8, 2003)
VEHICLE EXPERIENCED SUDDEN ACCELERATION WHEN PLACED IN REVERSE. IT HIT A DELIVERY TRUCK AND A PARKED CAR, THEN JUMPED A CONCRETE BARRIER 8" HIGH, AND WENT DOWN AN EMBANKMENT INTO THE PARKING LOT OF A GAS STATION. DRIVER WAS THEN ABLE TO PUT VEHICLE IN PARK AND TURNED OFF ENGINE, NO INJURIES WERE REPORTED, PRIOR TO THIS ACCIDENT, REAR BRAKE PADS AND ROTORS WERE REPLACED BECAUSE THE DASH LIGHT WOULD ILLUMINATE WHILE DRIVING. NLM...*AK
Owner-reported narrative. Look up ODI 10002324 at NHTSA ↗
Owner report 552326 · 2000-05-19 (May 19, 2000)
THE BRAKE PEDAL GOES DOWN TO THE FLOOR AND DOES NOT STOP THE VEHICLE DUE TO MASTER CYLINDER FAILURE. YH
Owner-reported narrative. Look up ODI 552326 at NHTSA ↗
Owner report 735633 · 2000-11-02 (November 2, 2000)
THE ANTI SKID SYSTEM ON THIS VEHICLE HAS A MAJOR FLAW IN OPERATIONAL DESIGN THAT ONLY BECOMES EVIDENT IN PACKED SNOW & ICE CONDITIONS, AND AT VERY LOW INITIAL SPEEDS, WHEN FIRST BEGINNING TO MOVE ON A DOWNHILL SLOPE. ON SUCH SLIPPERY SURFACES, WHEN THE CAR IS BARELY MOVING FORWARD DOWNHILL BY GRAVITY, IF YOU APPLY THE BRAKES EVER SO GENTLY TO AVOID UNWANTED ACCELERATION, THE ANTI-SKID WILL RELEASE RAPIDLY AND CONTINUOUSLY, DESTROYING ANY DECELERATION CAPABILITITY, EVEN THOUGH THE SURFACE FRICTION CHARACTERISTICS ARE SUCH THAT THE TIRES COULD G…
Owner-reported narrative. Look up ODI 735633 at NHTSA ↗
Owner report 10054620 · 2004-01-21 (January 21, 2004)
POWER BRAKES FAIL TO FUNCTION IMMEDIATELY AND SHORTLY AFTER (WITHIN ABOUT 5 MINUTES) AFTER COLD START IN TEMPERATURES BELOW 10 DEGREES F. BRAKE PEDAL REMAINS HIGH AND STIFF WITH LITTLE TO NO TRAVEL DISTANCE INDICATING NO POWER TO POWER BRAKE SYSTEM BUT BRAKE PEDAL APPARENTLY TRAVELS ENOUGH DISTANCE TO ALLOW SHIFTING OUT OF PARK. USER REMEDY IS TO ALLOW MORE THAN 5 MINUTES TO WARM AND VERIFY BRAKE PEDAL TRAVELS NORMAL DISTANCE INDICATING POWER BRAKE SYSTEM IS FUNCTIONING BEFORE SHIFTING OUT OF PARK. OTHER REMEDY IS TO SHARPLY DEPRESS BRAKE PE…
Owner-reported narrative. 60,000 miles reported. Look up ODI 10054620 at NHTSA ↗
Owner report 10289921 · 2009-10-26 (October 26, 2009)
CAR OVERHEATED WITHOUT WARNING. SUSPECT HEADGASKET FAILURE ALLOWING COOLANT TO ESCAPE AND ENGINE TO OVERHEAT . (POTENTIAL FOR CAR TO UNEXPECTEDLY STALL ON INTERSTATE) UPON INTERNET SEARCH FOUND THAT HUNDREDS OF THE SUBARU 2.5L ENGINES SUFFER FROM SAME CONDITION (1995-1999). HTTP://HOME.COMCAST.NET/~SKIPNOSPAM/. *TR
Owner-reported narrative. 166,000 miles reported. Look up ODI 10289921 at NHTSA ↗
Owner report 10110024 · 2005-02-07 (February 7, 2005)
THIS IS THE STANDARD SUBARU 2.5L HEAD GASKET FAILURE PROBLEM. I ADD THIS TO THE DATABASE TO INCREASE THE PRESSURE ON SUBARU OF AMERICA TO ADDRESS THIS PROBLEM PROPERLY. FOR MORE INFORMATION SEE: HTTP://MYSITE.VERIZON.NET/VZE730QE/GUESTLOG.HTML THE SYMPTOMS ARE AS FOLLOWS. CAR ENGINE BEGAN OVERHEATING -- LARGE TEMPERATURE SPIKES AND THEN WOULD RETURN TO NORMAL. ENGINE OIL APPEARED IN COOLANT RESERVOIR. COOLANT SPEWS ONTO ENGINE. LOSS OF POWER IN SOME GEARS.*JB
Owner-reported narrative. 120,232 miles reported. Look up ODI 10110024 at NHTSA ↗
Owner report 10255943 · 2009-01-22 (January 22, 2009)
TL*THE CONTACT OWNS A 1996 SUBARU OUTBACK. WHEN THE CONTACT PLACED HER VEHICLE INTO REVERSE AND THEN DRIVE, IT SPED OFF ON ITS OWN AND DID NOT RESPOND WHEN THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED. THE CONTACT DID NOT HAVE CONTROL OVER THE STEERING AS WELL. SHE ATTEMPTED TO STEER THE VEHICLE INTO TALL GRASS; HOWEVER, APPROXIMATELY 25 FEET LATER, THE VEHICLE SUDDENLY BEGAN TO RESPOND AND SHE WAS ABLE TO TAKE CONTROL. SHE CALLED SEVERAL DEALERS, BUT THEY CLAIMED TO NEVER HAVE HEARD OF THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED AND…
Owner-reported narrative. 186,000 miles reported. Look up ODI 10255943 at NHTSA ↗
Owner report 726520 · 2000-08-03 (August 3, 2000)
LOCAL SUBARU DEALER HAS SOLD THESE PARTS SEVERAL TIMES RECENTLY. IT APPEARS TO BE A KNOWN PROBLEM. WHEN THIS FAILS THE PULLY SYSTEM OF THE ENGINE FALLS APART, LITERALLY, RESULTING IN THE LOSS OF ELECTRICAL POWER, POWER STEERING, BRAKE WARNING... THIS WOULD HAVE BEEN DANGEROUS HAD WE NOT BEEN ON A BACK ROAD WITH NO TRAFFIC. *AK
Owner-reported narrative. Look up ODI 726520 at NHTSA ↗
Owner report 10133703 · 2005-08-22 (August 22, 2005)
DT: THE CONSUMER STATES THAT THE 1996 SUBARU OUTBACK WAS HAVING A PROBLEM WITH THE GAS TANK FILLER GUARD AND PIPE. THE GUARD RUSTED FROM DEBRIS OVER THE YEARS, AND DIRT AND DEBRIS WERE GETTING UNDERNEATH THE GUARD. THE RESULT WAS RUSTING AND LEAKING GAS FROM THE GAS TANK. THE GAS TANK WAS NOTICED LEAKING LAST WEEK. THE OWNER HAS CONTACTED THE DEALER, HAS E-MAILED AND CONTACTED SUBARU VIA PHONE. THEY SEEMED NOT INTERESTED IN THE FACT THAT THE CAR WAS OLD. *AK
Owner-reported narrative. 135,906 miles reported. Look up ODI 10133703 at NHTSA ↗
Owner report 10037833 · 2003-08-27 (August 27, 2003)
VEHICLE FUEL FILL TUBE ROTTED RESULTING IN A FUEL LEAK. *MR THERE WAS A PUDDLE OF GAS IN THE GARAGE. THE CONSUMER WAS TOLD THAT IF THE TANK WAS KEPT ON 1/2 TO 3/4 FULL, THE LEAK WOULD CEASE. THE MECHANIC HAD JUST FIXED THE SAME PROBLEM ON A SUBARU, A WEEK PRIOR AND HAD SINCE REPEATED THAT TASK AT LEAST 4 TIMES. THE CONSUMER REQUESTED THAT SUBARU COVER THE COSTS INCURRED. *SCC ALSO THE WIPER BLADES WERE REPLACED. *JB
Owner-reported narrative. Look up ODI 10037833 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2010 | 18 |
| 2011 | 16 |
| 2012 | 16 |
| 2013 | 12 |
| 2014 | 10 |
| 2015 | 5 |
| 2016 | 4 |
| 2017 | 4 |
| 2018 | 3 |
| 2019 | 3 |
| 2020 | 6 |
| 2021 | 4 |
| 2022 | 4 |
| 2023 | 2 |
| 2024 | 0 |
| 2025 | 0 |
| 2026 | 0 |
2010: 18; 2011: 16; 2012: 16; 2013: 12; 2014: 10; 2015: 5; 2016: 4; 2017: 4; 2018: 3; 2019: 3; 2020: 6; 2021: 4; 2022: 4; 2023: 2; 2024: 0; 2025: 0; 2026: 0
Year-by-year records
| Model year | Complaints | Recalls | Change in recalls |
|---|---|---|---|
| 1995 | 2 | 1 | Not available |
| 1996 | 27 | 2 | +1 |
| 1997 | 52 | 4 | +2 |
| 1998 | 102 | 2 | -2 |
| 1999 | 99 | 1 | -1 |
| 2000 | 203 | 1 | 0 |
| 2001 | 171 | 3 | +2 |
| 2002 | 143 | 4 | +1 |
| 2003 | 93 | 14 | +10 |
| 2004 | 90 | 10 | -4 |
| 2005 | 273 | 9 | -1 |
| 2006 | 276 | 7 | -2 |
| 2007 | 129 | 8 | +1 |
| 2008 | 226 | 8 | 0 |
| 2009 | 106 | 13 | +5 |
| 2010 | 360 | 18 | +5 |
| 2011 | 651 | 16 | -2 |
| 2012 | 292 | 16 | 0 |
| 2013 | 296 | 12 | -4 |
| 2014 | 208 | 10 | -2 |
| 2015 | 510 | 5 | -5 |
| 2016 | 643 | 4 | -1 |
| 2017 | 917 | 4 | 0 |
| 2018 | 808 | 3 | -1 |
| 2019 | 1,033 | 3 | 0 |
| 2020 | 896 | 6 | +3 |
| 2021 | 296 | 4 | -2 |
| 2022 | 462 | 4 | 0 |
| 2023 | 89 | 2 | -2 |
| 2024 | 98 | 0 | -2 |
| 2025 | 77 | 0 | 0 |
| 2026 | 14 | 0 | 0 |