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2002 Subaru OUTBACK: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

143 owner complaints analyzed

4 distinct recall campaigns

70,500 mi median reported failure mileage

Scope: 2002 model year. Data snapshot: . 88 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Fuel System, Gasoline is the most frequently named component, appearing in 20 of 143 complaints (14.0%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior3423.8%
Transmission and shifting149.8%
Engine operation128.4%
Fuel system concerns107.0%
Steering behavior64.2%
Electrical and battery issues32.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Fuel System, Gasoline
20
Service Brakes, Hydraulic
12
Engine And Engine Cooling
9
Fuel/Propulsion System
8
Vehicle Speed Control
8
Power Train:Manual Transmission
7
Power Train:Clutch Assembly
6
Engine
5
Component breakdown data
CategoryCount
Fuel System, Gasoline20
Service Brakes, Hydraulic12
Engine And Engine Cooling9
Fuel/Propulsion System8
Vehicle Speed Control8
Power Train:Manual Transmission7
Power Train:Clutch Assembly6
Engine5

Fuel System, Gasoline: 20; Service Brakes, Hydraulic: 12; Engine And Engine Cooling: 9; Fuel/Propulsion System: 8; Vehicle Speed Control: 8; Power Train:Manual Transmission: 7; Power Train:Clutch Assembly: 6; Engine: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
18
25,000 to 49,999
13
50,000 to 74,999
16
75,000 to 99,999
19
100,000 to 149,999
12
150,000 and above
10
Reported problems by failure mileage data
CategoryCount
Under 25,00018
25,000 to 49,99913
50,000 to 74,99916
75,000 to 99,99919
100,000 to 149,99912
150,000 and above10

Under 25,000: 18; 25,000 to 49,999: 13; 50,000 to 74,999: 16; 75,000 to 99,999: 19; 100,000 to 149,999: 12; 150,000 and above: 10

75,000 to 99,999 miles has the most reports with usable mileage (19). 55 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2001
1
2002
17
2003
23
2004
17
2005
10
2006
11
2007
8
2008
11
2009
5
2010
6
2011
6
2012
7
2013
2
2014
8
2015
5
2016
3
2017
1
2018
2
Complaints over time data
CategoryCount
20011
200217
200323
200417
200510
200611
20078
200811
20095
20106
20116
20127
20132
20148
20155
20163
20171
20182

2001: 1; 2002: 17; 2003: 23; 2004: 17; 2005: 10; 2006: 11; 2007: 8; 2008: 11; 2009: 5; 2010: 6; 2011: 6; 2012: 7; 2013: 2; 2014: 8; 2015: 5; 2016: 3; 2017: 1; 2018: 2

Pattern summary

Fuel System, Gasoline leads the component reports. Braking behavior appears in 34 complaint narratives. Transmission and shifting appears in 14 complaint narratives. Engine operation appears in 12 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10003384 · 2003-01-25 (January 25, 2003)

CAR HAS COMPLETELY STALLED TWICE WHILE DRIVING. ENGINE STOPPED RUNNING WHILE DRIVING IN DOWNTOWN SEATTLE.

Owner-reported narrative. 3,710 miles reported. Look up ODI 10003384 at NHTSA ↗

Owner report 10004041 · 2003-01-16 (January 16, 2003)

MASTER CYLINDER HAS A BAD LEAKAGE, CAUSING ENGINE TO LOCK. PH...*AK

Owner-reported narrative. Look up ODI 10004041 at NHTSA ↗

Owner report 10006708 · 2003-02-06 (February 6, 2003)

NHTSA#02-V-282-000. PLEASE PROVIDE FURTHER INFORMATION. PH

Owner-reported narrative. Look up ODI 10006708 at NHTSA ↗

Owner report 10008998 · 2003-02-21 (February 21, 2003)

WHEN THE BRAKE WAS APPLIED, THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE.*JB *TS

Owner-reported narrative. 10,000 miles reported. Look up ODI 10008998 at NHTSA ↗

Owner report 10009124 · 2003-02-24 (February 24, 2003)

THE DEALER TOOK TOO LONG TO PEFORM RECALL #02V079000 REGARDING THE MASTER CYLINDER.*JB

Owner-reported narrative. Look up ODI 10009124 at NHTSA ↗

Owner report 10009276 · 2003-02-25 (February 25, 2003)

THE VEHICLE EXPERIENCED SUDDEN ACCELERATION.*JB

Owner-reported narrative. Look up ODI 10009276 at NHTSA ↗

Owner report 10011453 · 2003-03-20 (March 20, 2003)

WHEN THE CONSUMER REMOVED THE CAR SEAT FROM THE VEHICLE, SHE NOTICE THE SEAT BELT WHICH WAS MOUNTED IN THE ROOF OF THE VEHICLE HAD CUT ACROSS HALF OF THE WIDTH OF THE BELT BY THE SEAT BELT HOUSING, WHICH CAUSED A TEAR, THE DEALER REPLACED THE SEAT BELT UNDER WARRANTY. *TS *JB

Owner-reported narrative. Look up ODI 10011453 at NHTSA ↗

Owner report 10012066 · 2003-03-19 (March 19, 2003)

THE VEHICLE STARTED TO FISH-TAIL, THE CONSUMER DEPRESSED THE BRAKES WITH FORCE AND DISCOVERED THE VEHICLE HAD NO BRAKES. *JB *TS

Owner-reported narrative. 8,094 miles reported. Look up ODI 10012066 at NHTSA ↗

Recall history

4 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

02V079000 · Service Brakes, Hydraulic:Foundation Components:Master Cylinder

Reported: 2002-03-12 (March 12, 2002)

ON CERTAIN PASSENGER VEHICLES, THE BRAKE MASTER CYLINDERS MAY NOT FUNCTION PROPERLY IN AMBIENT TEMPERATURES BELOW FREEZING 32 DEGREES FAHRENHEIT AND LOWER).

Consequence: AT THESE TEMPERATURES, THE BRAKES MAY NOT RELEASE AFTER BEING APPLIED, EVEN WHEN THE DRIVER'S FOOT IS NO LONGER ON THE BRAKE PEDAL. THIS CAN OCCUR WITHOUR PRIOR WARNING, POSSIBLY RESULTING IN A CRASH.

Remedy: DEALERS WILL REPLACE THE MASTER CYLINDERS. OWNER NOTIFICATION BEGAN MARCH 21, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.

NHTSA campaign record ↗
02V282000 · Power Train:Automatic Transmission

Reported: 2002-10-30 (October 30, 2002)

CERTAIN SPORT UTILITY AND PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS WERE PRODUCED WITH AN IMPROPERLY MANUFACTURED TRANSMISSION PARKING ROD. WHEN THE TRANSMISSION SELECTOR LEVER IS PLACED IN THE "P" (PARK) POSITION, THE TRANSMISSION PARK MECHANISM, THAT IS INTENDED TO HOLD YOUR VEHICLE, MAY NOT ENGAGE.

Consequence: THE VEHICLE COULD THEN MOVE/ROLL WITHOUT PRIOR WARNING, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION PARKING ROD ASSEMBLY. OWNER NOTIFICATION JANUARY 8, 2003. AN INTERIM OWNER NOTIFICATION WILL BE SENT DURING NOVEMBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.

NHTSA campaign record ↗
03V153000 · Suspension:Rear

Reported: 2003-04-22 (April 22, 2003)

THIS RECALL APPLIES TO CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. CERTAIN REAR SUSPENSION SUBFRAME COMPONENTS WERE PRODUCED WITH POOR PAINT QUALITY WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE ROAD SALTS FOR A PERIOD OF SEVERAL YEARS, COULD RESULT IN RUST-OUT OF THE COMPONENT AND POSSIBLE BREAKAGE OF THE SUBFRAME.

Consequence: IF SUCH BREAKAGE OCCURS WHILE THE VEHICLE IS BEING OPERATED, CONTROL OF THE VEHICLE COULD BE AFFECTED, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL CLEAN AND RUST-PROOF THE REAR SUSPENSION SUBFRAME. OWNER NOTIFICATION BEGAN JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.

NHTSA campaign record ↗
04V128000 · Vehicle Speed Control:Cables

Reported: 2004-03-16 (March 16, 2004)

ON CERTAIN PASSENGER SEDANS, WAGONS, AND SPORT UTILITY VEHICLES, THE CRUISE CONTROL CABLE COULD COME OUT OF ITS TRACK ON THE CRUISE CONTROL LEVER AND LODGE ON THE CONTROL LEVER TAB WHEN THE ACCELERATOR PEDAL IS RELEASED. IF THIS CONDITION OCCURS, THE THROTTLE WILL NOT RETURN TO THE IDLE POSITION AND WILL REMAIN IN AN OPEN POSITION.

Consequence: IF THIS OCCURS DURING VEHICLE OPERATION, THE DRIVER COULD LOSE CONTROL OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A CRUISE CONTROL CABLE RETAINING CLIP TO THE CRUISE CONTROL LEVER TAB ON THE THROTTLE SHAFT IN ORDER TO PREVENT THE CRUISE CONTROL CABLE FROM COMING OUT OF ITS TRACK. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT SUBARU AT 1-800-782-2783.

NHTSA campaign record ↗