vehicle signal
U.S. public vehicle records

Sprinter 3500 recalls by model year

Explore the records behind recurring owner reports.

Key facts

49 owner complaints analyzed

6 distinct recall campaigns

12,000 mi median reported failure mileage

Scope: 2003 to 2011 model years. Data snapshot: . 41 complaints include usable failure mileage.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2003
2
2004
1
2005
2
2006
4
2007
2
2008
1
2010
0
2011
1
Recall campaigns data
CategoryCount
20032
20041
20052
20064
20072
20081
20100
20111

2003: 2; 2004: 1; 2005: 2; 2006: 4; 2007: 2; 2008: 1; 2010: 0; 2011: 1

Year-by-year records

Sprinter 3500 model-year comparison
Model yearComplaintsRecallsChange in recalls
200322Not available
200421-1
2005142+1
2006214+2
200712-2
200861-1
201030Not available
201101+1

Recall history

6 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

03V082000 · Air Bags:Frontal:Sensor/Control Module-Inactive

Reported: 2003-03-06 (March 6, 2003) · Model years: 2003

ON CERTAIN VANS, A CAPACITOR WITHIN THE ELECTRONIC CONTROL UNIT FOR THE AIR BAG CAN CRACK AND THE AIR BAG MAY NOT ACTIVATE AS DESIGNED. THIS CONDITION IS SIGNALED TO THE DRIVER BY THE SRS-WARNING LAMP.

Consequence: THE AIR BAG MAY NOT DEPLOY CORRECTLY IN A CRASH, INCREASING THE RISK OF INJURY TO A SEAT OCCUPANT.

Remedy: DEALERS WILL REPLACE THE ELECTRONIC CONTROL UNIT FOR THE AIR BAG. OWNER NOTIFICATION BEGAN ON APRIL 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER INTERNATIONAL AT 1-704-655-1052.

NHTSA campaign record ↗
08V134000 · Equipment Adaptive/Mobility

Reported: 2008-03-24 (March 24, 2008) · Model years: 2003, 2005, 2006, 2007

DAIMLER BUSES OF NORTH CAROLINA (DBNC) IS RECALLING 334 MY 2005-2006 SPRINTER 2500 AND MY 2003, 2005-2007 SPRINTER 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATION IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.

Consequence: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

Remedy: DBNC IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR DBNC AT 1-905-403-7807.

NHTSA campaign record ↗
08V387000 · Equipment Adaptive/Mobility

Reported: 2008-08-06 (August 6, 2008) · Model years: 2004, 2005, 2006, 2007, 2008

DAIMLER BUSES IS RECALLING 465 MY 2004-2008 SPRINTER 2500 AND 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.

Consequence: A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.

Remedy: DAIMLER BUSES IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-800-322-2884 OR DAIMLER BUSES AT 1-905-403-7807.

NHTSA campaign record ↗
06V238000 · Service Brakes, Air

Reported: 2006-07-03 (July 3, 2006) · Model years: 2006

ON CERTAIN TRUCKS BUILT ON DODGE AND FREIGHTLINER CHASSIS, THE BRAKE FLUID USED WAS CONTAMINATED WITH COOLANT. DUE TO THE HIGH WATER CONTENT THE BOILING POINT OF THE SUBJECT BRAKE FLUID IS REDUCED.

Consequence: THIS MAY AFFECT THE PROPER FUNCTION OF THE BRAKE SYSTEM DURING HARD BRAKING SITUATIONS AND MAY LEAD TO AN INCREASING BRAKE DISTANCE WHICH COULD RESULT IN A CRASH.

Remedy: DEALERS WILL FLUSH AND REPLACE THE BRAKE FLUID FREE OF CHARGE. THE RECALL BEGAN ON JULY 17, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-704-655-1000.

NHTSA campaign record ↗
07V095000 · Equipment Adaptive/Mobility

Reported: 2007-03-13 (March 13, 2007) · Model years: 2006

CERTAIN BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE INTERLOCK SWITCH SYSTEM IN THE LIFT MAY NOT DETECT THE PRESENCE OF A PASSENGER (EITHER WHEELCHAIR OR STANDEE) ON THE RICON WHEELCHAIR PLATFORM LIFT.

Consequence: IN THE EVENT THIS CONDITION OCCURS DURING PASSENGER OPERATIONS, IT MAY BE POSSIBLE FOR THE WHEELCHAIR TO TIP BACKWARDS ONTO THE PLATFORM WHEN THE PLATFORM WAS LOWERED. THIS COULD RESULT IN INJURY TO THE WHEELCHAIR'S OCCUPANT. ALSO, ANYONE STANDING ON THE PLATFORM COULD LOSE HIS OR HER BALANCE AND FALL, RESULTING IN INJURY.

Remedy: DAIMLERCHRYSLER IS WORKING WITH RICON TO REPAIR THESE WHEELCHAIR LIFTS (PLEASE SEE 06E101). OWNERS CAN CONTACT RICON AT 800-322-2884 OR DAIMLERCHRYSLER AT 1-800-882-8054.

NHTSA campaign record ↗
11V323000 · Suspension:Rear:Springs

Reported: 2011-06-13 (June 13, 2011) · Model years: 2011

SPRINTER IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER 3500 VEHICLES SOLD BOTH UNDER THE MERCEDES-BENZ AND FREIGHTLINER BRAND NAMES. THE SUPPLIER OF THE REAR SPRINGS ROLLED THE SPRING EYE DIAMETER OUT OF TOLERANCE ON A LIMITED NUMBER OF PARTS IN ITS PRODUCTION, AND THEN CORRECTED THE DIAMETER WITHOUT HEATING THE PARTS.

Consequence: THIS COULD POTENTIALLY LEAD TO A CRACK OF THE SPRING EYE OVER TIME, WHICH INCREASES THE RISK OF A CRASH.

Remedy: OWNERS WILL BE CONTACTED, AND DEALERS WILL REPLACE THE REAR SPRINGS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT SPRINTER AT 1-877-762-8267.

NHTSA campaign record ↗