2004 Sprinter 3500: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
2 owner complaints analyzed
1 distinct recall campaigns
175,000 mi median reported failure mileage
Scope: 2004 model year. Data snapshot: . 1 complaints include usable failure mileage.
This selection has limited data. It remains available for lookup but is excluded from search indexing.
Most common problems
Service Brakes, Hydraulic:Foundation Components:Disc:Caliper is the most frequently named component, appearing in 1 of 2 complaints (50.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 1 | 50.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Service Brakes, Hydraulic:Foundation Components:Disc:Caliper | 1 |
| Service Brakes, Hydraulic:Foundation Components:Disc:Rotor | 1 |
| Unknown Or Other | 1 |
Service Brakes, Hydraulic:Foundation Components:Disc:Caliper: 1; Service Brakes, Hydraulic:Foundation Components:Disc:Rotor: 1; Unknown Or Other: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 1 |
Under 25,000: 0; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 1
150,000 and above miles has the most reports with usable mileage (1). 1 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2005 | 1 |
| 2020 | 1 |
2005: 1; 2020: 1
Pattern summary
Service Brakes, Hydraulic:Foundation Components:Disc:Caliper leads the component reports. Braking behavior appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10143857 · 2005-11-28 (November 28, 2005)
BRAKE FAILURE WITHOUT WARNING ROTOR DISK SPLIT FROM HUB REPLACE ROTOR DISK- WE OWN 5 SPRINTERS- THIS HAS HAPPEN ON 3 WITH LOW MILES - THE CALIPERS EXERT TOO MUCH FORCE ON THE VERY THIN ROTORS- THEY SPLIT FROM HUB WITHOUT ANY WARNING! *NM
Owner-reported narrative. Look up ODI 10143857 at NHTSA ↗
Owner report 11319600 · 2020-03-28 (March 28, 2020)
AFTER THE RECALL, THE OBD II CAN ONLY BE ACCESSED BY A DODGE DEALER. THE OBD II PORT WILL NOT CONNECT TO A SMOG TECHNICIANS EQUIPMENT SO THE VEHICLE CANNOT BE SMOGGED.*DT*JB
Owner-reported narrative. 175,000 miles reported. Look up ODI 11319600 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
08V387000 · Equipment Adaptive/Mobility
Reported: 2008-08-06 (August 6, 2008)
DAIMLER BUSES IS RECALLING 465 MY 2004-2008 SPRINTER 2500 AND 3500 BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Consequence: A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Remedy: DAIMLER BUSES IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-800-322-2884 OR DAIMLER BUSES AT 1-905-403-7807.
NHTSA campaign record ↗