2023 Ram PROMASTER problems and owner complaints

while turning a corner the power steering module shorted out the power steering rack gear assembly causing the vehicle to have control of the steering and unable to turn the wheel almost colliding with other vehicles. the power steering module light comes on along with the hill start assist, the forward collision warning, the ESM lights all come on. The steering wheel does not turn and had to tow to the dealership , the dealership informs me that there are two others in the shop for the exact same issue. The power steering module wiring harnes…

Owner-reported narrative. Look up ODI 11666063 at NHTSA ↗

The contact owns a 2023 Ram ProMaster 1500 used as a company vehicle. The contact stated that on various occasions, employees reported that while driving at various speeds, the power steering remained intermittently disabled. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the failure was not duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

Owner-reported narrative. 60,000 miles reported. Look up ODI 11686405 at NHTSA ↗

Initial Diagnosis: We had the vehicle towed to a dealership for repair after losing steering while driving. The dealer's service department informed us that the issue was caused by water and corrosion in the electric power steering rack. They also indicated that this is a known issue, suggesting that the wiring harness seals are failing and allowing water to damage the system. Video the dealership sent us of the issue can be seen at [XXX] Repair Timeline: On July 30, 2025 I was informed that the replacement part for the steering rack was on …

Owner-reported narrative. Look up ODI 11689635 at NHTSA ↗

My company issued 2023 Ram Promaster has an issue with the cab filling up with raw gas fumes during hot weather. They are very over bearing, make breathing difficult and of course they are flammable. I've taken it to the dealership 4 times now over the past year. The first 3 times they've said they can't replicate it and they don't smell anything. One dealership did try replacing the evap canister and fuel tank pressure sensor but this did not fix the issue. Eventually I determined the source of the fumes myself. They are back flowing from the…

Owner-reported narrative. Look up ODI 11687011 at NHTSA ↗

Fuel Tank leaking at inlet port. Leaking gasoline on ground. Vehicle is at Sunset Dodge for fuel tank replacement. Not under warranty or a recall at this time. Fuel started leaking with no warning

Owner-reported narrative. Look up ODI 11751727 at NHTSA ↗

1:MPH randomly changes to KM/h on the instrument panel and Uconnect radio settings. 2: Automatic Parking brake keeps re-enabling on the Ucconect radio settings when it has been set to disabled. 3.SiriusXM radio starts back at station 1 XM Preview when van is started up. 4. Van will sometimes lock automatically by itself without permission with the vehicle off. 5. Other: No matter what settings I set the vehicle at overtime they keep reverting back to whatever they were originally at. 6. Soft reset and Hard reset were performed with no prevail …

Owner-reported narrative. Look up ODI 11510890 at NHTSA ↗

From purchase the UConnect system has faulted out and have effected items like Navigation, etc but wasn't a real problem. On 7/18 I had my dealer perform recall # 66B/NHTSA 24V-436 On 7/20 the UConnect system began faulting out but this time it started Disabling the Automatic Emergency Braking while driving, Disabled the parking brake when it was set, Indicated that various lights were not working when they were. The dealership worked on it extensively with the Corp service system reflashing the system, etc and it worked Ok for about 100 miles …

Owner-reported narrative. Look up ODI 11612576 at NHTSA ↗

Loss of power steering while driving vehicle at different speeds ( when starting from a stopped position, also at speeds from 20 to 40 mph ) when trying to turn vehicle. Steering wheel pulses and shakes and is extremely hard to turn.

Owner-reported narrative. Look up ODI 11742464 at NHTSA ↗

While driving, a “Service ESC” warning message appeared and the vehicle suddenly lost power steering assist, causing the steering to become extremely difficult and creating a serious safety risk while the vehicle was in motion. The vehicle was taken to a service center, where technicians found multiple loss-of-communication codes involving the electronic power steering system. Further inspection found the main electronic power steering connector full of water and corroded. The technician documented that water intrusion caused excessive damage t…

Owner-reported narrative. Look up ODI 11750986 at NHTSA ↗

The FCW function does not engage if you put the vehicle in gear to soon. You must wait at least 5 seconds after starting the engine before shifting into gear or else the FCW will not turn on. The dealer said there is no fix. I believe this is a software issue. This has been functioning this way since the vehicle was new.

Owner-reported narrative. Look up ODI 11645825 at NHTSA ↗

Without any warning my steering wheel locked up and started jerking resulting in lack of steering and drivability. I was backing out of my driveway and started to turn onto the street when this happened. This could have been very dangerous if I had been driving on regular roads. The van is currently parked on the street and available for inspection as I was able to gently maneuver it to a safe spot. This has been looked at by a mobile mechanic who put an OBD2 scanner on it and couldn't bring up any codes. It has not been taken to a shop at this…

Owner-reported narrative. Look up ODI 11709820 at NHTSA ↗