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U.S. public vehicle records

2022 Ram PROMASTER: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

63 owner complaints analyzed

8 distinct recall campaigns

19,051 mi median reported failure mileage

Scope: 2022 model year. Data snapshot: . 8 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 18 of 63 complaints (28.6%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior2031.7%
Electrical and battery issues1727.0%
Braking behavior1422.2%
Transmission and shifting46.3%
Engine operation11.6%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
18
Electrical System
14
Engine
8
Forward Collision Avoidance: Adaptive Cruise Control
7
Service Brakes
7
Forward Collision Avoidance: Warnings
6
Vehicle Speed Control
6
Structure:Body
5
Component breakdown data
CategoryCount
Steering18
Electrical System14
Engine8
Forward Collision Avoidance: Adaptive Cruise Control7
Service Brakes7
Forward Collision Avoidance: Warnings6
Vehicle Speed Control6
Structure:Body5

Steering: 18; Electrical System: 14; Engine: 8; Forward Collision Avoidance: Adaptive Cruise Control: 7; Service Brakes: 7; Forward Collision Avoidance: Warnings: 6; Vehicle Speed Control: 6; Structure:Body: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
4
25,000 to 49,999
3
50,000 to 74,999
1
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0004
25,000 to 49,9993
50,000 to 74,9991
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 4; 25,000 to 49,999: 3; 50,000 to 74,999: 1; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (4). 55 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2022
11
2023
9
2024
13
2025
15
2026
15
Complaints over time data
CategoryCount
202211
20239
202413
202515
202615

2022: 11; 2023: 9; 2024: 13; 2025: 15; 2026: 15

Pattern summary

Steering leads the component reports. Steering behavior appears in 20 complaint narratives. Electrical and battery issues appears in 17 complaint narratives. Braking behavior appears in 14 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11479816 · 2022-08-17 (August 17, 2022)

A big chunk of tread separated from the tire while on a 3000 mile trip. We believe it occurred when we were nearly home and were lucky that there was no blowout. There was no damage to the tire that we are aware of but it could have been very dangerous situation.

Owner-reported narrative. Look up ODI 11479816 at NHTSA ↗

Owner report 11483158 · 2022-09-06 (September 6, 2022)

The contact owns a 2022 Ram Promaster 1500. The contact stated while driving 30 MPH, another vehicle overtook his vehicle and the vehicle experienced phantom braking. The Forward Collision Avoidance warning light was illuminated. Additionally, the contact stated that the odometer indicated that he was driving 15 MPH while he was driving 60 MPH. The vehicle was taken to an unknown dealer who could not duplicate the failure. The vehicle was then taken to a second dealer where it was diagnosed that the Forward Collision Avoidance camera needed to …

Owner-reported narrative. 30,000 miles reported. Look up ODI 11483158 at NHTSA ↗

Owner report 11486075 · 2022-09-23 (September 23, 2022)

Electronic parking break automatically applies when the vehicle is in gear (drive/reverse) when beginning to drive up or down slopes. This limits drivers ability to control the vehicle when driving up or down hilly terrain. Problem has repeatedly occurred but dealer was not able to reproduce issue. There are no warning light or messages with this issue.

Owner-reported narrative. Look up ODI 11486075 at NHTSA ↗

Owner report 11486078 · 2022-09-23 (September 23, 2022)

Speedometer units and units used to set cruise control randomly change from MPH to km/h occasionally when the vehicle is started. No safety risk. Problem has occurred multiple times but dealer was not able to reproduce. There are no warning lamp associated with this issue.

Owner-reported narrative. Look up ODI 11486078 at NHTSA ↗

Owner report 11489179 · 2022-10-13 (October 13, 2022)

I'd like to report a safety issue with the RAM PROMASTER 3500 chassis. Ours is a Winnebago Solis PX Campervan. The sliding van side door is often impossible to open from the inside. There is a plastic lever that doesn't catch and is ineffective. I've been locked in many times after pulling and pulling on it and when the front seats are turned around for camping it's difficult to use the front doors to exit. Obviously, in case of an emergent need to get out of the van, this is dangerous. I've seen many other owners of this model complain of…

Owner-reported narrative. Look up ODI 11489179 at NHTSA ↗

Owner report 11492218 · 2022-11-04 (November 4, 2022)

Is intelligent speed assist implemented backward in the new Ram Promaster 3500? I attached a screenshot of the owners manual page describing how it should be working. I have experience several instances of the van automatically slamming on the brakes when traveling down the highway when the van recognizes a 25 mph speed limit sign for an off ramp. I have not been the only one. There are other posts about similar situations on the Ram Promaster Facebook page. I have a 2023 Solis 59PX that is built on the (new) 2022 Ram 3500 chassis. My Proma…

Owner-reported narrative. Look up ODI 11492218 at NHTSA ↗

Owner report 11492420 · 2022-11-05 (November 5, 2022)

Crankcase Breather System: Vent Valve Fault code stored for block crankcase breather valve. The fault code is 052E71. A lot of Mercedes cars are reporting it online and no recall has been made

Owner-reported narrative. Look up ODI 11492420 at NHTSA ↗

Owner report 11493375 · 2022-11-13 (November 13, 2022)

The text coincides with this video I made. Here is its URL. https://youtu.be/hpA-Dw_-ihY This is my second time reporting this issue. My first report was comprised of just text. I was told that a video would be more helpful. The issue follows: Periodically when I have been using Adaptive Cruise Control the van will automatically, harshly apply the brakes in the middle of the highway. It took me a while to figure out what was happening. It has to do with Traffic Sign Assist which is enabled by default. When the van detects a speed limit s…

Owner-reported narrative. Look up ODI 11493375 at NHTSA ↗

Recall history

8 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

22V947000 · Back Over Prevention: Sensing System: Camera

Reported: 2022-12-22 (December 22, 2022)

Chrysler (FCA US, LLC) is recalling certain 2022 Ram Promaster Chassis Cab and incomplete vehicles equipped with an analog rearview camera. The analog rearview camera is the incorrect type of camera and cannot be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy: Dealers will supply a digital rearview camera, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZC5

NHTSA campaign record ↗
24V129000 · Seat Belts:Front:Buckle Assembly

Reported: 2024-02-22 (February 22, 2024)

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.

Remedy: Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.

NHTSA campaign record ↗
24V197000 · Exterior Lighting | Electrical System:Wiring

Reported: 2024-03-14 (March 14, 2024)

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.

Remedy: Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.

NHTSA campaign record ↗
24V416000 · Structure:Body:Door | Seats:Mid/Rear Assembly | Equipment:Other:Labels

Reported: 2024-06-06 (June 6, 2024)

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."

Consequence: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

Remedy: Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.

NHTSA campaign record ↗
24V436000 · Back Over Prevention: Sensing System: Camera

Reported: 2024-06-13 (June 13, 2024)

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

NHTSA campaign record ↗
25V330000 · Back Over Prevention: Sensing System: Camera

Reported: 2025-05-21 (May 21, 2025)

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.

NHTSA campaign record ↗
25V720000 · Engine And Engine Cooling:Cooling System:Radiator Assembly

Reported: 2025-10-23 (October 23, 2025)

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

Consequence: Electrical circuits that overheat increase the risk of a fire.

Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

NHTSA campaign record ↗
25V876000 · Equipment Adaptive/Mobility:Wheelchair Restraints/Securement:Latch/Anchor:

Reported: 2025-12-17 (December 17, 2025)

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

NHTSA campaign record ↗