2015 Ram PROMASTER problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
60 owner complaints analyzed
12 distinct recall campaigns
39,025 mi median reported failure mileage
Scope: 2015 model year. Data snapshot: . 40 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 16 of 60 complaints (26.7%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 15 | 25.0% |
| Braking behavior | 12 | 20.0% |
| Engine operation | 6 | 10.0% |
| Electrical and battery issues | 6 | 10.0% |
| Steering behavior | 1 | 1.7% |
| Fuel system concerns | 1 | 1.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 16 |
| Electrical System | 15 |
| Power Train | 12 |
| Service Brakes | 10 |
| Unknown Or Other | 4 |
| Fuel/Propulsion System | 3 |
| Vehicle Speed Control | 3 |
| Electronic Stability Control (Esc) | 2 |
Engine: 16; Electrical System: 15; Power Train: 12; Service Brakes: 10; Unknown Or Other: 4; Fuel/Propulsion System: 3; Vehicle Speed Control: 3; Electronic Stability Control (Esc): 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 17 |
| 25,000 to 49,999 | 8 |
| 50,000 to 74,999 | 5 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 4 |
| 150,000 and above | 2 |
Under 25,000: 17; 25,000 to 49,999: 8; 50,000 to 74,999: 5; 75,000 to 99,999: 4; 100,000 to 149,999: 4; 150,000 and above: 2
Under 25,000 miles has the most reports with usable mileage (17). 20 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2015 | 4 |
| 2016 | 15 |
| 2017 | 4 |
| 2018 | 10 |
| 2019 | 5 |
| 2020 | 10 |
| 2021 | 1 |
| 2022 | 1 |
| 2023 | 1 |
| 2024 | 2 |
| 2025 | 2 |
| 2026 | 5 |
2015: 4; 2016: 15; 2017: 4; 2018: 10; 2019: 5; 2020: 10; 2021: 1; 2022: 1; 2023: 1; 2024: 2; 2025: 2; 2026: 5
Pattern summary
Engine leads the component reports. Transmission and shifting appears in 15 complaint narratives. Braking behavior appears in 12 complaint narratives. Engine operation appears in 6 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10824977 · 2016-02-08 (February 8, 2016)
2015 RAM PROMASTER CITY CURRENTLY HAS 715 MILES ON THE ODOMETER. WE HAVE OWNED THIS VEHICLE FOR 3 MONTHS, AND PURCHASED IT NEW. THE PROBLEM I'M ABOUT TO DESCRIBE HAS OCCURRED ON FOUR (4) SEPARATE OCCASIONS IN THE LAST 3 MONTHS. WHILE VEHICLE IS IN MOTION, (HAS OCCURRED BETWEEN 25 MPH AND 75 MPH) THE TRANSMISSION CLUNKS LOUDLY, AND IS MET WITH A SUDDEN LOSS OF ENGINE POWER. EACH OCCURRENCE FORCED US TO PULL VEHICLE TO SIDE OF ROAD, (3 OCCURRENCES ON CITY STREETS, 1 OCCURRENCE ON FREEWAY) TURN THE ENGINE/IGNITION OFF, AND START ENGINE AGAIN. ONCE…
Owner-reported narrative. 715 miles reported. Look up ODI 10824977 at NHTSA ↗
Owner report 10870433 · 2016-05-23 (May 23, 2016)
THIS IS NEW MODEL FOR DODGE IN 2015 AND COMES EQUIPPED WITH THE ZF 9-SPEED TRANSMISSION. AT THE LOWER END, THE VAN LACKS ACCELERATION FOR PASSING OR NEEDED ACCELERATION ESPECIALLY AFTER DECELERATION. AFTER READING THE COMPLAINTS ABOUT THE ZF TRANSMISSION IN THE CHEROKEE, THE DESCRIPTIONS NOTED ARE EXACTLY WHAT IS HAPPENING TO MY VAN. THIS IS EXTREMELY CONCERNING WHEN ON A FREEWAY AND ONCE I SLOW DOWN AND THEN HAVE TO SPEED UP FAST, THERE IS A DELAY OR LULL IN THE ACCELERATION.
Owner-reported narrative. Look up ODI 10870433 at NHTSA ↗
Owner report 10778716 · 2015-09-30 (September 30, 2015)
TL* THE CONTACT OWNS A 2015 RAM PROMASTER. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS APPLIED, THERE WAS AN ABNORMAL NOISE AND THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BRAKES BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.
Owner-reported narrative. 9,500 miles reported. Look up ODI 10778716 at NHTSA ↗
Owner report 10824538 · 2016-02-05 (February 5, 2016)
TAKATA RECALL: WHILE I WAS DRIVING 70 MPH ON THE FREEWAY, THE CAR SUDDENLY STARTED SHAKING AND IN THE MATTER OF FEW SECONDS THE CAR IMMEDIATELY STOPPED IN THE MIDDLE OF THE FREEWAY. I TRIED TO MOVE OVER TO THE SIDE OF THE FREEWAY SLOWLY, TO A SAFE PLACE, WAS DIFFICULT, BECAUSE AFTER I MOVED THE CAR TO THE SIDE OF THE ROAD, I LOOKED AT THE WHEELS AND IT STARTED MAKING A METAL AGAINST METAL NOISE, LIKE BRAKES ON A TRAIN. AFTER I CALLED THE TOWING, THEY TOOK ME TO THE DEALER, IN CARSON CITY, NEVADA. AFTER TWO DAYS THE DEALER CALLED ME BACK AND TOL…
Owner-reported narrative. 45,200 miles reported. Look up ODI 10824538 at NHTSA ↗
Owner report 10821687 · 2016-01-22 (January 22, 2016)
TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V799000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Owner-reported narrative. 11,000 miles reported. Look up ODI 10821687 at NHTSA ↗
Owner report 11190137 · 2019-03-19 (March 19, 2019)
WE OWN A 2015 RAM PROMASTERS. WHILE DRIVING ON THE FREEWAY AT VARIOUS SPEEDS. TECH EXPERIENCED A SUDDEN LOSS OF POWER. ON THE DASH APPEARED A YELLOW CHECK ENGINE LIGHT AND A RED SYMBOL ( ! ). A MESSAGE READ "SERVICE REQUIRED - TRANSMISSION SERVICE". AS THE TECH ATTEMPTED TO EXIT THE FREEWAY, AFRAID THAT THE VAN MIGHT STALL WITH INCOMING TRAFFIC. HE MADE A SAFE EXIT OFF THE FREEWAY. PULLED OVER, TURNED OFF IGNITION AND WAS ABLE TO RESTART THE CAR IN HOPES THAT THE TROUBLE WOULD CLEAR. THE RED SYMBOL ( ! ) DISAPPEARED AND POWER WAS RESTORE…
Owner-reported narrative. Look up ODI 11190137 at NHTSA ↗
Owner report 10821537 · 2016-01-21 (January 21, 2016)
TL* THE CONTACT OWNS A 2015 RAM PROMASTER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V799000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Owner-reported narrative. Look up ODI 10821537 at NHTSA ↗
Owner report 10824938 · 2016-02-08 (February 8, 2016)
TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL PULLED TO THE LEFT INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,654. THE VIN WAS NOT PROVIDED.
Owner-reported narrative. 20,654 miles reported. Look up ODI 10824938 at NHTSA ↗
Owner report 11706117 · 2025-12-19 (December 19, 2025)
The contact owns a 2015 Ram ProMaster 2500. The contact stated that the same day that the vehicle was purchased, the check engine warning light illuminated. The contact stated that after shifting to park(P) and the parking brake was engaged, the vehicle rolled backwards. The vehicle was taken to the dealer, who diagnosed the vehicle with an unknown sensor failure. The sensor and the brakes were repaired. The contact retrieved the vehicle, and the check engine warning light was illuminated. When the gear lever was shifted to park(P) and the park…
Owner-reported narrative. 60,000 miles reported. Look up ODI 11706117 at NHTSA ↗