vehicle signal
U.S. public vehicle records

2014 Ram PROMASTER problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

71 owner complaints analyzed

12 distinct recall campaigns

12,000 mi median reported failure mileage

Scope: 2014 model year. Data snapshot: . 51 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Electrical System is the most frequently named component, appearing in 19 of 71 complaints (26.8%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Braking behavior1825.4%
Transmission and shifting1622.5%
Electrical and battery issues1622.5%
Engine operation45.6%
Steering behavior45.6%
Fuel system concerns22.8%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Electrical System
19
Power Train
14
Service Brakes
14
Engine
13
Suspension
10
Air Bags
8
Exterior Lighting
5
Fuel/Propulsion System
5
Component breakdown data
CategoryCount
Electrical System19
Power Train14
Service Brakes14
Engine13
Suspension10
Air Bags8
Exterior Lighting5
Fuel/Propulsion System5

Electrical System: 19; Power Train: 14; Service Brakes: 14; Engine: 13; Suspension: 10; Air Bags: 8; Exterior Lighting: 5; Fuel/Propulsion System: 5

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
31
25,000 to 49,999
6
50,000 to 74,999
6
75,000 to 99,999
3
100,000 to 149,999
4
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,00031
25,000 to 49,9996
50,000 to 74,9996
75,000 to 99,9993
100,000 to 149,9994
150,000 and above1

Under 25,000: 31; 25,000 to 49,999: 6; 50,000 to 74,999: 6; 75,000 to 99,999: 3; 100,000 to 149,999: 4; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (31). 20 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2014
10
2015
13
2016
4
2017
10
2018
9
2019
10
2020
3
2021
3
2022
2
2023
1
2024
3
2025
3
Complaints over time data
CategoryCount
201410
201513
20164
201710
20189
201910
20203
20213
20222
20231
20243
20253

2014: 10; 2015: 13; 2016: 4; 2017: 10; 2018: 9; 2019: 10; 2020: 3; 2021: 3; 2022: 2; 2023: 1; 2024: 3; 2025: 3

Pattern summary

Electrical System leads the component reports. Braking behavior appears in 18 complaint narratives. Transmission and shifting appears in 16 complaint narratives. Electrical and battery issues appears in 16 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10572523 · 2014-03-15 (March 15, 2014)

IN LESS THEN 30 DAYS MINE HAS FAILED 21 TIMES DEALERS SAY NOTHING WRONG/NORMAL TO ALL PROBLEMS MOST THIS HAPPENED BEFORE 1500 MILES ON IT. NOW HAS 2300 MILES ON IT. 2500 159" HIGH ROOF 1) 2 NO STARTS. JUMPED AND STARTED. 2ND TIME IMMEDIATELY TURNED OFF AND UNHOOKED JUMP. IT RESTARTED. 2) HEATED MIRRORS DON'T HEAT 3) BACKUP CAMERA DOESN'T ALWAYS COME ON UNTIL GOING FORWARD 4) BACKUP CAMERA WAS STUCK ON FOR 2 DAYS 5) SEAT BELT WARNING CHIMED FOR 1 AND 1/2 DAYS 6) WIPER BLADE BROKE 7) SLIDER DOOR IS TOO HARD …

Owner-reported narrative. 450 miles reported. Look up ODI 10572523 at NHTSA ↗

Owner report 10585311 · 2014-04-28 (April 28, 2014)

AS SOON AS I TURNED ON THE CRUISE CONTROL SWITCH EVERY WARNING LIGHT ON THE DASH - ABS, SEATBELTS, BATTERY, EPC, AND OTHERS ALL LIT UP AS WELL AS THE CRUISE CONTROL ON LIGHT. I TOOK THE VEHICLE IN TO A DEALER IN GRAND RAPIDS, MI K&M NORTHFIELD DODGE AND THEY ARE UNABLE TO OBTAIN A PART. HOW WILL I KNOW IF THE AIRBAG, SEATBELT AND ABS SYSTEM IS WORKING PROPERLY OR IF IT IS A FALSE ALARM? CHRYSLER CORPORATION HAS PROMISED ME ANSWERS - AND A PART BUT AS OF THIS WRITING I HAVE NEITHER. I HESITATE TO DRIVE IT FOR FEAR THESE ITEMS MAY NOT BE WORK…

Owner-reported narrative. 299 miles reported. Look up ODI 10585311 at NHTSA ↗

Owner report 10690640 · 2015-02-25 (February 25, 2015)

THIS VAN IS A DIESEL VAN WITH AND AUTOMATIC MANUAL TRANSMISSION AND HAS NO PARK FOR THE TRANSMISSION SO THE ONLY PARKING SYSTEM IS THE HAND BRAKE. YOU CANNOT SHUT OF THE VAN AND PUT IT IN GEAR TO STOP IT AS IT WILL STILL ROLL, THIS IS IMPORTANT TO UNDERSTAND THAT THE ONLY WAY TO KEEP THIS VEHICLE FROM ROLLING IS THE HAND BRAKE. WHEN THE TEMPERATURE OUTSIDE FIRST DROPPED BELOW 30 DEGREES THE PARKING BRAKE WHEN SET WILL NOT RELEASE. THIS IS NOT ALL BECAUSE NOW THE PARKING BRAKE WILL LOCK UP WHEN YOU TRY TO BACK UP EVEN WHEN NOT ENGAGED AND WILL…

Owner-reported narrative. 2,500 miles reported. Look up ODI 10690640 at NHTSA ↗

Owner report 10618797 · 2014-08-04 (August 4, 2014)

TL* THE CONTACT OWNS A 2014 RAM PROMASTER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V032000 (VEHICLE SPEED CONTROL), NHTSA CAMPAIGN NUMBER: 14V034000, AND NHTSA CAMPAIGN NUMBER: 14V294000 (AIR BAGS , ELECTRICAL SYSTEM , EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Owner-reported narrative. Look up ODI 10618797 at NHTSA ↗

Owner report 10760211 · 2015-08-30 (August 30, 2015)

PICK UP THE TRUCK FROM THE DEALERSHIP 2ND WEEK IN JAN 2015 MY BRAND NEW.2014 DODGE RAM PROMASTER WITHIN 2 WEEKS - I HAD THE EGR REPLACED ,LOSS OF POWER, POWER FLUCTUATION. DEF ( WHICH WAS FULL) READ EMPTY DASH LIGHT. ITS AUGUST NOW, I HAVE HAD 6 SERVICE FAILURES, ECU, PCM ,TURBO/SUPERCHARGE FAILURE. UNDER BOOST EGR.SYSTEM LOW OIL PRESSURE FAULT CODES, DEF WARNING ( WHICH WAS FULL). THE DEALERSHIP HAS TOLD ME ITS COMPUTER UPDATES NEEDED TO CORRECT THE PROBLEM. LAST WEEK, MID AUGUST, IN CALIFORNIA- SAME ISSUE AGAIN. LOSS POWER, POWER FLUCTUATI…

Owner-reported narrative. 1,100 miles reported. Look up ODI 10760211 at NHTSA ↗

Owner report 10953788 · 2017-02-10 (February 10, 2017)

TL* THE CONTACT OWNS A 2014 RAM PROMASTER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND AN ABNORMAL FUEL ODOR. UPON INSPECTION, THE FUEL RAIL SHIFTED AND SPEWED FUEL ON THE ENGINE. THE VEHICLE WAS TOWED TO THE MECHANIC WHERE IT WAS CONFIRMED THAT THE FAILURE WAS DUE TO FUEL RAIL BOLT CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

Owner-reported narrative. 48,000 miles reported. Look up ODI 10953788 at NHTSA ↗

Owner report 10863763 · 2016-05-07 (May 7, 2016)

I BOUGHT IT BRAND NEW AT 500 MILES THE BRAKES STARTED SQUEEZING, NUMEROUS TRIPS TO DEALER THEY SAY THERE MAY BE A RECALL AND WILL CONTACT ME NEVER HEARD BACK , REPLACE BRAKES AND ROTORS AT 38K MILES , NOW 70K MILES BRAKES AND ROTORS WORN OUT AGAIN, STOPPING EVERY THING ALWAYS SQUEALS EVEN WHEN NEW , 2ND LAY THERE SOME SORT OF SHORT SOME TIMES ALL POWER ON RADIO ETC GOES OFF BY IT SELF THAN COMES BACK ON AFTER SEVERAL MINUTES 3RD I COMPLAINED ABOUT THE BODY RUSTING AT 2500 MILES I'M VERY DISAPPOINTED AND WOULD NOT BY SUCH ANOTHER CHEAP VECH…

Owner-reported narrative. 500 miles reported. Look up ODI 10863763 at NHTSA ↗

Owner report 11207828 · 2019-05-15 (May 15, 2019)

VEHICLE WAS BROUGHT TO DEALERSHIP FOR A MINOR POWER STEERING FLUID LEAK, DEALER CLAIMED DEFECTIVE HOSE CONNECTOR AND REPLACED. DEALER NEGLECTED TO INSTALL V RESERVOIR CAP BACK ON TO THE VEHICLE , OVER SHORT PERIOD OF TIME WATER RUNOFF FROM THE RAIN ENTERED THE RESERVOIR AND CONTAMINATED AND THE POWER STEERING SYSTEM FAILED VEHICLE WAS BROUGHT BACK INTO THE DEALERSHIP, DEALERSHIP CLAIMED TO HAVE CORRECTED THE PROBLEM WITH A SYSTEM FLUSH AND FILL LESS THAN 1000 MILES AFTER THAT REPAIR POWER STEERING FAILED AGAIN WITH THE COMPLETE FAILURE OF T…

Owner-reported narrative. 72,000 miles reported. Look up ODI 11207828 at NHTSA ↗

Owner report 11064865 · 2018-01-25 (January 25, 2018)

TL* THE CONTACT OWNS A 2014 RAM PROMASTER 2500 CARGO VAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SEVERAL ELECTRICAL FAILURES. THE CONTACT STATED THAT THE SWITCH THAT ENGAGED THE FUEL PUMP SYSTEM TO DEACTIVATE IN THE EVENT OF A CRASH (TO KEEP THE CARGO VAN FROM CATCHING ON FIRE) FAILED. THE SWITCH ENGAGED INDEPENDENTLY SEVERAL TIMES, CAUSING THE CARGO VAN TO DEACTIVATE WHILE DRIVING APPROXIMATELY 15 MPH. THE CONTACT ALSO EXPERIENCED A FAILURE WITH THE LOW AND HIGH BEAM SWITCH. WHILE THE CONTACT ATTEMPTED TO SWITCH FROM LOW TO HIGH BEAM …

Owner-reported narrative. 500 miles reported. Look up ODI 11064865 at NHTSA ↗

Owner report 11494839 · 2022-11-25 (November 25, 2022)

Stalls when braking and when backing. Fuel pump continues to run with engine off.

Owner-reported narrative. Look up ODI 11494839 at NHTSA ↗