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U.S. public vehicle records

2017 Ram PROMASTER CITY problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

19 owner complaints analyzed

3 distinct recall campaigns

15,000 mi median reported failure mileage

Scope: 2017 model year. Data snapshot: . 13 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 8 of 19 complaints (42.1%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation210.5%
Braking behavior15.3%
Electrical and battery issues15.3%
Steering behavior15.3%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
8
Unknown Or Other
5
Electrical System
4
Visibility/Wiper
3
Exterior Lighting
2
Fuel System, Gasoline
1
Lane Departure: Blind Spot Detection
1
Structure:Body
1
Component breakdown data
CategoryCount
Engine8
Unknown Or Other5
Electrical System4
Visibility/Wiper3
Exterior Lighting2
Fuel System, Gasoline1
Lane Departure: Blind Spot Detection1
Structure:Body1

Engine: 8; Unknown Or Other: 5; Electrical System: 4; Visibility/Wiper: 3; Exterior Lighting: 2; Fuel System, Gasoline: 1; Lane Departure: Blind Spot Detection: 1; Structure:Body: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
7
25,000 to 49,999
2
50,000 to 74,999
2
75,000 to 99,999
0
100,000 to 149,999
1
150,000 and above
1
Reported problems by failure mileage data
CategoryCount
Under 25,0007
25,000 to 49,9992
50,000 to 74,9992
75,000 to 99,9990
100,000 to 149,9991
150,000 and above1

Under 25,000: 7; 25,000 to 49,999: 2; 50,000 to 74,999: 2; 75,000 to 99,999: 0; 100,000 to 149,999: 1; 150,000 and above: 1

Under 25,000 miles has the most reports with usable mileage (7). 6 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2017
1
2018
5
2019
1
2021
3
2022
1
2023
1
2024
2
2025
5
Complaints over time data
CategoryCount
20171
20185
20191
20213
20221
20231
20242
20255

2017: 1; 2018: 5; 2019: 1; 2021: 3; 2022: 1; 2023: 1; 2024: 2; 2025: 5

Pattern summary

Engine leads the component reports. Engine operation appears in 2 complaint narratives. Braking behavior appears in 1 complaint narratives. Electrical and battery issues appears in 1 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11467434 · 2022-06-03 (June 3, 2022)

Oil consumption issue causing engine to stall without warning while driving. Burning through 2 quarts every 1000 miles. Almost caused 2 accidents so far.

Owner-reported narrative. Look up ODI 11467434 at NHTSA ↗

Owner report 11529348 · 2023-06-28 (June 28, 2023)

The vehicle rpm reved up and then total loss of power then the vehicle caught fire wile driving down the road. Flames came out under dash and in engine compartment.

Owner-reported narrative. Look up ODI 11529348 at NHTSA ↗

Owner report 11241135 · 2019-08-01 (August 1, 2019)

NEWER TRUCK AND ENGINE JUST QUIT AS I WAS DRIVING ALONG. LOSE POWER STEERING AND POWER BRAKES. LUCKILY ON A BACK ROAD AND NOT GOING FAST. COULDN'T GET IT TO RESTART FOR 45 MINUTES, I'M NOT EVEN SURE HOW I GOT IT TO RESTART BUT I DID. CALLED DEALER WHERE I BOUGHT IT AND THEY SAID THEY COULDN'T EVEN LOOK AT IT FOR 3 WEEKS?..ITS A WORK TRUCK, HOW I MAKE A LIVING...OY VEY .. I HAVE IT A LOCAL SHOP NOW.

Owner-reported narrative. 1 miles reported. Look up ODI 11241135 at NHTSA ↗

Owner report 11394730 · 2021-02-04 (February 4, 2021)

TL* THE CONTACT OWNS A 2017 RAM PROMASTER CITY. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE SHUT-OFF WITH THE TAG LIGHT WARNING LIGHT ILLUMINATED. AFTER WAITING FOR SEVERAL MINUTES, THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO CHAMPION CHRYSLER DODGE JEEP RAM (11477 NORTHPARK DR, GULFPORT, MS 39503, [phone removed]) BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V202000 (POWER TRAIN, ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MA…

Owner-reported narrative. 57,787 miles reported. Look up ODI 11394730 at NHTSA ↗