Mini COUNTRYMAN problems and owner complaints

WATER INTRUSION AT THE FRONT SEAT FOOT WELLS WHICH CAUSED ELECTRICAL ISSUES AND A BATTERY PROBLEM.

Owner-reported narrative. 31,000 miles reported. Look up ODI 11308014 at NHTSA ↗

TL* THE CONTACT CALLED ON BEHALF OF A DAUGHTER WHO OWNS A 2014 MINI COOPER COUNTRYMAN. THE CONTACT STATED THERE WERE THREE AIR BAG WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED MINI OF ONTARIO LOCATED AT 1251 AUTO CENTER DR, ONTARIO, CA 91761, [phone removed], AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS DIAGNOSED BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.*DT DEALER TOLD THE CONSUMER SEAT BOTTOM PROXIMITY SENSOR SYSTEM FAILURE WAS NOT PART OF THE RECALL. FAILURE CODES AS FOL…

Owner-reported narrative. 70,000 miles reported. Look up ODI 11328513 at NHTSA ↗

The contact owns a 2017 Mini Countryman. The contact stated while driving at various speeds, the vehicle cabin was emitting a smoke odor. The contact stated the rear passenger side taillight malfunction warning message was displayed. The contact mentioned that the socket was melted when he replaced the rear passenger bulb. The contact spoke with a local dealer and they were informed to call the manufacturer. The manufacturer was not informed of the failure. The contact was concerned that his vehicle could potentially catch on fire due to the fa…

Owner-reported narrative. 36,000 miles reported. Look up ODI 11449577 at NHTSA ↗

WHEN STOPPED THE BRAKE PEDAL SLOWLY GOES TO THE FLOORBOARDS. SOMETIMES I HAVE TO REPEATEDLY PUMP THE BRAKE PEDAL WHILE AT A STOP LIGHT TO PREVENT RUNNING INTO THE CAR IN FRONT OF ME. TOOK IT TO A DEALERSHIP AND THEY DROVE THE CAR BUT COULDN'T FINE ANY PROBLEMS. THE MASTER CYLINDER LEAK DOWN IS GETTING PROGRESSIVELY WORSE WITH TIME. I BELIEVE THAT I AM QUALIFIED TO WRITE ABOUT THIS AS I WAS, WHEN YOUNGER, A TOP MECHANIC FOR PORSCHE AND VOLKSWAGEN.

Owner-reported narrative. 8,000 miles reported. Look up ODI 11197349 at NHTSA ↗

WENT TO GAS UP MY 2016 MINI COOPER COUNTRYMAN ALL4 S, AFTER GASSING I STARTED THE CAR AND STARTED PULLING AWAY FROM GAS PUMP STATION WHEN SUDDENLY I FELT THE STEERING WHEEL WAS HARD AND HEAVY TO STEER THEN THERE'S WARNING LIGHT ON DASHBOARD SAYING STEERING WHEEL ASSISTANCE MALFUNCTION. I PULLED OVER TO NEXT PARKING SPOT AND TRIED TURNING ENGINE OFF AND ON AND STEERING WHEEL STILL FEELS HARD AND HEAVY TO TURN LEFT OR RIGHT. MY DAD EVENTUALLY DROVE THE CAR SLOWLY TO CAR SHOP NEARBY BUT CAR SHOP SAID CAR NEEDS TO BE EVALUATED BY DEALERSHIP SO HE…

Owner-reported narrative. 60,760 miles reported. Look up ODI 11398641 at NHTSA ↗

Grinding noise near the front axis especially during tight corners when parking. Mechanics looked at it and saying the steering gear issue.

Owner-reported narrative. Look up ODI 11690603 at NHTSA ↗

The JBE (junction box electronics) has failed. This has caused the fuel pump to stop responding. I'm not sure if my mechanic still has the original part. It did this in the street after backing out of the driveway. It could have been deadly had it happened on the interstate at 70mph. The unit has been inspected by a third party electronics repair shop and cannot be repaired. There were no warnings until it stopped working in the street. Vehicle has not been repaired, because available parts are diverted first to warrantied vehicles.

Owner-reported narrative. Look up ODI 11605365 at NHTSA ↗

Fuel sensor failed and due to tank pressure that would not release properly, according to repair shop. Among other safety issues, this caused me to not be able to open the gas tank to refill the gas tank. This has been ongoing. At first the gas flap was repaired (2x) and ultimately the fuel sensor was entirely replaced at my cost. All repairs were done at New Country Mini in Hartford, CT. The repair shop should provide history of repairs over the several years as Mini is denying the seriousness of the defect. I’ve notified mini.

Owner-reported narrative. Look up ODI 11501422 at NHTSA ↗

THE AUXILIARY COOLING RADIATOR WAS PUNCTURED BY A FOREIGN OBJECT, RESULTING IN LEAKING COOLANT AND ENGINE OVERHEAT. THE RADIATOR IS LOCATED IN THE LOWER LEFT SIDE OF THE BUMPER, WITH A LARGE OPENING AND NO PROTECTION, LEAVING IT SUSCEPTIBLE TO DAMAGE FROM ROCKS OR EVEN LARGE ENOUGH INSECTS WHILE DRIVING. THE INCIDENT OCCURRED WHILE DRIVING, CAUSING MY ENGINE TO OVERHEAT, AND THE NEED TO PULL OVER AND HAVE THE CAR TOWED.

Owner-reported narrative. 26,475 miles reported. Look up ODI 11341410 at NHTSA ↗

The contacts wife owns a 2017 Mini Cooper Countryman. The contact stated that on multiple occasions, the vehicle stalled while refueling. The contact stated that the vehicle made abnormal sounds while restarting, and often took 30-seconds to start operating normally. Additionally, the contact stated that on several occasions with the engine running and attempting to refuel the vehicle, the vehicle stalled. The contact stated that on one occasion while driving approximately 30 MPH and making a left turn, the vehicle stalled, and the contact veer…

Owner-reported narrative. 81,500 miles reported. Look up ODI 11514799 at NHTSA ↗