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U.S. public vehicle records

2019 Mini COUNTRYMAN: complaints, problems and recalls

Explore the records behind recurring owner reports.

Key facts

11 owner complaints analyzed

2 distinct recall campaigns

12,000 mi median reported failure mileage

Scope: 2019 model year. Data snapshot: . 2 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Engine is the most frequently named component, appearing in 4 of 11 complaints (36.4%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Engine operation218.2%
Steering behavior218.2%
Fuel system concerns218.2%
Braking behavior19.1%
Electrical and battery issues19.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Engine
4
Air Bags
2
Fuel/Propulsion System
2
Steering
2
Unknown Or Other
2
Air Bags:Sensor:Occupant Classification
1
Electrical System
1
Power Train
1
Component breakdown data
CategoryCount
Engine4
Air Bags2
Fuel/Propulsion System2
Steering2
Unknown Or Other2
Air Bags:Sensor:Occupant Classification1
Electrical System1
Power Train1

Engine: 4; Air Bags: 2; Fuel/Propulsion System: 2; Steering: 2; Unknown Or Other: 2; Air Bags:Sensor:Occupant Classification: 1; Electrical System: 1; Power Train: 1

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
2
25,000 to 49,999
0
50,000 to 74,999
0
75,000 to 99,999
0
100,000 to 149,999
0
150,000 and above
0
Reported problems by failure mileage data
CategoryCount
Under 25,0002
25,000 to 49,9990
50,000 to 74,9990
75,000 to 99,9990
100,000 to 149,9990
150,000 and above0

Under 25,000: 2; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (2). 9 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2019
1
2020
2
2022
3
2023
1
2024
1
2025
2
2026
1
Complaints over time data
CategoryCount
20191
20202
20223
20231
20241
20252
20261

2019: 1; 2020: 2; 2022: 3; 2023: 1; 2024: 1; 2025: 2; 2026: 1

Pattern summary

Engine leads the component reports. Engine operation appears in 2 complaint narratives. Steering behavior appears in 2 complaint narratives. Fuel system concerns appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Examples from the source records

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11223100 · 2019-06-28 (June 28, 2019)

I PURCHASED MY CAR FOR SCHOOL AND TO COMMUTE TO WORK FROM NEW JERSEY TO CONNECTICUT AND SINCE THE DAY I PURCHASED MY CAR, I HAD NOT ONCE FELT SAFE IN MY OWN CAR. I TOWED MY CAR IN 3 TIMES (9/15/18, 4/8/19, AND 6/10/19) BECAUSE MY STEERING WHEEL WOULD LOCK UP AND FREEZE. IT WAS LIKE DRIVING A VEHICLE WITH THE ENGINES OFF. NON-DRIVEABLE INSTANCES WERE 3 TIMES. HOWEVER, THERE WERE MANY INSTANCES WHEN I WOULD BE DRIVING ON THE HIGHWAY OVER 50MPH AND IF I HAD GONE OVER A SMALL POTHOLE OR I AM TURNING MY VEHICLE ON A CURVED AREA OR IF I AM DRIVING ON…

Owner-reported narrative. Look up ODI 11223100 at NHTSA ↗

Owner report 11307202 · 2020-02-05 (February 5, 2020)

A BACKSEAT SPILL CAUSED THE FUEL PUMP CONTROL MODULE TO COMPLETELY FAIL. WHILE DRIVING AT APPROXIMATELY 40 MPH ON A FRONTAGE ROAD, THE MINI JERKED STARTED SHAKING AND CAME TO A COMPLETE STOP. A "DRIVETRAIN MALFUNCTION" WARNING CAME UP. THE VEHICLE, ONCE STOPPED, BEGAN WORKING AGAIN WITH NO ELECTRIC WARNING. THE NEXT DAY, THE CAR WOULD START, DRIVE FOR 10 FEET, THEN STOP, WITH THE "DRIVETRAIN MALFUNCTION" WARNING. WE TOWED THE CAR TO A MINI DEALER, WHO INFORMED US THAT A SPILLED DRINK IN THE BACKSEAT DESTROYED THE FUEL PUMP CONTROL MODULE. IT SE…

Owner-reported narrative. 7,000 miles reported. Look up ODI 11307202 at NHTSA ↗

Owner report 11364876 · 2020-10-18 (October 18, 2020)

WHILE DRIVING MY COUNTRYMAN ON THE HIGHWAY AT ABOUT 50 MPH, I MY STEERING WHEEL SUDDENLY AND RANDOMLY JERKED TO THE RIGHT. THE JERK WAS SEVER ENOUGH TO CAUSE THE CAR TO SWERVE INTO THE NEXT LANE CUTTING OFF A CLOSE BY VEHICLE. I WAS ABLE TO MAINTAIN MY LINE, AND THE ISSUE OCCURRED AGAIN CAUSING MY CAR TO SWERVE AN ADDITIONAL TIME. THIS IS OF SERIOUS CONCERN FOR ALL DRIVERS THAT THIS HAPPENS TO AND I AM AFRAID THAT THIS WILL RESULT IN INJURY OR DEATH. DURING THIS TIME THE ELWEATHER WAS DRY AND ABOUT 60F.THE ROAD WAS CLEAR OF DEBRIS, POTHO…

Owner-reported narrative. 17,000 miles reported. Look up ODI 11364876 at NHTSA ↗

Owner report 11475232 · 2022-07-22 (July 22, 2022)

Phev Charging cord that came w vehicle from Grayson BMW dealership in Knoxville. Bought car used w 15339 miles during pandemic (site unseen via internet had shipped to Maryland). Cord that came w car is an official mini OEM charging cord (see attached pics- mini cord 61440003082- number etched on portable EV charger)Have had charging issues w cord brought to mini Towson 3* for cord issues- overheat I believe is the code error?? There was a known recall on bmw/mini cords for the 2018 vehicles

Owner-reported narrative. Look up ODI 11475232 at NHTSA ↗

Owner report 11489141 · 2022-10-13 (October 13, 2022)

Vehicle stalled 10/01/2022. Towed home and it started. Stalled again 10/07/2022 and had it towed to third party mechanic. Could not identify the problem. Took to another mechanic who is experienced in Mini Cooper BMW engines. Problem was condensation in the electric fuel pump control module caused corrosion. Had to be replaced. Could not identify where the condensation build up starts. Contacted Mini Cooper dealership in Charlotte NC. They stated no recalls. Contacted Mini Customer Relations. Car is under warranty but they will not r…

Owner-reported narrative. Look up ODI 11489141 at NHTSA ↗

Owner report 11490912 · 2022-10-26 (October 26, 2022)

In July 2022, I kept getting a warning that the passenger restraint system is malfunctioning whenever somebody sits on the passenger seat. I brought my car to Mini of Austin and they had the system being reset but the warning came up again a few days later when somebody sat on my passenger seat. In August 2022, I brought my car back to Mini of Austin and a week later they told me that they had to replace the airbag sensor and it would take weeks since they had to order it from Germany. They told me they would let me know when the part arrived b…

Owner-reported narrative. Look up ODI 11490912 at NHTSA ↗

Owner report 11527397 · 2023-06-16 (June 16, 2023)

Water pump broke; car overheated and belt needs to be replaced.

Owner-reported narrative. Look up ODI 11527397 at NHTSA ↗

Owner report 11573839 · 2024-02-25 (February 25, 2024)

This car is a PHEV. I experienced a drivetrain malfunction warning noted on instrument display. Vehicle states it can continue to be driven “moderately” with reduced drivetrain output. This is similar to an incident recently in which the instrument cluster stopped working following a drivetrain warning on the instrument cluster. Dealer has not yet diagnosed this latest problem but for the previous issue states it is due to high voltage battery not being fully charged when driving but does not acknowledge any faults with the system.

Owner-reported narrative. Look up ODI 11573839 at NHTSA ↗

Recall history

2 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

18V465000 · Engine And Engine Cooling:Engine

Reported: 2018-07-11 (July 11, 2018)

BMW of North America, LLC (BMW) is recalling certain 2018 BMW 540d xDrive vehicles. The crankshaft sensor may be equipped with incorrect firmware, preventing the sensor from properly processing input from the crankshaft reluctor ring, possibly resulting in a vehicle stall. On September 12, 2018, BMW expanded the recall to a total of 5,309 vehicles including certain 2018-2019 BMW 540d xDrive, 230i M240i, M240i xDrive, X2 sDrive28i, X2 xDrive28i, X1 sDrive28i, X1 xDrive28i, 330i, 330i xDrive, 340i, 340i xDrive, 330i xDrive Gran Turismo, 530i, 530i xDrive, 540i, 540i xDrive, 530e, 530e xDrive, 640i xDrive Gran Turismo, 330e, 2019 430i Gran Coupe, 430i xDrive Gran Coupe, 440i Gran Coupe, 440i xDrive Gran Coupe, 430i, 430i xDrive, 440i, 440i xDrive, 740i, 740i xDrive, MINI Cooper, Cooper S, JCW, MINI Countryman (Cooper, Cooper All4, Cooper S, Cooper S All4, JCW All4), and MINI Clubman (Cooper, Cooper S, Cooper All4, Cooper S All4, JCW All4) vehicles.

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace the crankshaft sensor, free of charge. The recall began September 6, 2018. Owners may contact BMW customer service at 1-800-525-7417.

NHTSA campaign record ↗
18V557000 · Fuel System, Gasoline:Delivery:Fuel Pump

Reported: 2018-08-23 (August 23, 2018)

BMW of North America, LLC (BMW) is recalling certain 2017-2019 MINI Cooper Countryman vehicles. These vehicles may be missing a crash protection plate near the high pressure fuel pump, which may result in a fuel leak in the event of a crash.

Consequence: Without the crash protection plate, in the event of a crash, the fuel pump can become damaged, causing a fuel leak and increasing the risk of a fire.

Remedy: MINI will notify owners, and dealers will install a crash protection plate, free of charge. Interim owner notification letters were mailed on October 22, 2018. Owners will receive a second notification when the repair is available. Owners may contact MINI customer service at 1-866-825-1525.

NHTSA campaign record ↗