2018 Mini COUNTRYMAN: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
11 owner complaints analyzed
1 distinct recall campaigns
13,500 mi median reported failure mileage
Scope: 2018 model year. Data snapshot: . 4 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 3 of 11 complaints (27.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 3 | 27.3% |
| Steering behavior | 3 | 27.3% |
| Braking behavior | 2 | 18.2% |
| Fuel system concerns | 1 | 9.1% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 3 |
| Unknown Or Other | 3 |
| Electrical System | 2 |
| Engine | 2 |
| Service Brakes | 2 |
| Engine And Engine Cooling:Engine:Engine Control Module (Ecu/Ecm) | 1 |
| Exterior Lighting | 1 |
| Fuel/Propulsion System | 1 |
Steering: 3; Unknown Or Other: 3; Electrical System: 2; Engine: 2; Service Brakes: 2; Engine And Engine Cooling:Engine:Engine Control Module (Ecu/Ecm): 1; Exterior Lighting: 1; Fuel/Propulsion System: 1
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 4 |
| 25,000 to 49,999 | 0 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 4; 25,000 to 49,999: 0; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (4). 7 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2018 | 1 |
| 2019 | 3 |
| 2020 | 1 |
| 2021 | 2 |
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 1 |
2018: 1; 2019: 3; 2020: 1; 2021: 2; 2023: 1; 2024: 1; 2025: 1; 2026: 1
Pattern summary
Steering leads the component reports. Electrical and battery issues appears in 3 complaint narratives. Steering behavior appears in 3 complaint narratives. Braking behavior appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11145171 · 2018-11-03 (November 3, 2018)
CAR PULLS TO THE RIGHT AND IS WOBBLY WHILE IN MOTION, ESPECIALLY MORE UNSTABLE IN WET CONDITIONS AND MINI COOPER SAYS IT IS AN UNEVEN TORQUE ISSUE RELATED TO THE ELECTRICAL/GAS ENGINE AND CANNOT BE FIXED. I HAVE DRIVEN THE CAR FOR 11 MONTHS AND THEY STILL HAVEN'T REPLACED THE VEHICLE WITH A SAFER VEHICLE OR EVEN TALKED WITH ME ABOUT WHAT THEY ARE WILLING TO DO TO CORRECT THE DEFECT. THE DEALERSHIP AND BMW HAVE IGNORED ME AFTER SEVERAL ATTEMPTS TO RESOLVE THE MATTER.
Owner-reported narrative. Look up ODI 11145171 at NHTSA ↗
Owner report 11184906 · 2019-03-07 (March 7, 2019)
THE VIN [XXX] IS NOT RECOGNIZED ON NHTSA OR SAFECAR WEBSITE. MANUFACTURER AND DEALERSHIP HAVE MY OLD ADDRESS (NOT PROVIDED BY MYSELF) IN THEIR SYSTEM. GENERAL HELPLINE REPRESENTATIVES TOLD ME TO CONTACT MANUFACTURER. MANUFACTURER REFERRED ME TO DEALERSHIP. I CALLED YOUR GENERAL NUMBER AGAIN LAST WEEK AND THE WOMAN DISPARAGED ME AND LAUGHED AT ME. NO ONE WILL HELP ME FIX THIS SAFETY (COMMUNICATION) CONCERN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Owner-reported narrative. Look up ODI 11184906 at NHTSA ↗
Owner report 11197349 · 2019-04-19 (April 19, 2019)
WHEN STOPPED THE BRAKE PEDAL SLOWLY GOES TO THE FLOORBOARDS. SOMETIMES I HAVE TO REPEATEDLY PUMP THE BRAKE PEDAL WHILE AT A STOP LIGHT TO PREVENT RUNNING INTO THE CAR IN FRONT OF ME. TOOK IT TO A DEALERSHIP AND THEY DROVE THE CAR BUT COULDN'T FINE ANY PROBLEMS. THE MASTER CYLINDER LEAK DOWN IS GETTING PROGRESSIVELY WORSE WITH TIME. I BELIEVE THAT I AM QUALIFIED TO WRITE ABOUT THIS AS I WAS, WHEN YOUNGER, A TOP MECHANIC FOR PORSCHE AND VOLKSWAGEN.
Owner-reported narrative. 8,000 miles reported. Look up ODI 11197349 at NHTSA ↗
Owner report 11234632 · 2019-07-24 (July 24, 2019)
VEHICLE'S SWITCH CONTROLLING HEADLIGHTS WAS LEFT IN THE "PARKING LIGHTS ON" MODE INADVERTENTLY (IT OPENED TERMINAL 15 PER MINI). CAR WOULD NOT START LESS THAN 12 HOURS LATER. MINI REPORTS THAT THIS "DAMAGED THE BATTERY BEYOND REPAIR" AND SAID IT WAS NOT SUBJECT TO WARRANTY REPLACEMENT BECAUSE THE USER HAD OPERATED THE SWITCH. IF THIS HAPPENED FOR MANY MINI OWNERS, PEOPLE WOULD BE STRANDED AND LEFT IN A DANGEROUS CONDITION. FURTHERMORE, THIS IS CLEARLY SOMETHING MINI IS CHOOSING TO IGNORE AND CLASSIFY AS USER ERROR WHEN IT IS A DEFECT. MINI CHAR…
Owner-reported narrative. 20 miles reported. Look up ODI 11234632 at NHTSA ↗
Owner report 11330368 · 2020-06-23 (June 23, 2020)
I WAS PULLING INTO SHOPPING CENTER ALL DASHBOARD LIGHT UP WARNINGS ETC. STARTED TO HEAD HOME BECAUSE OF PRIOR INCIDENT WITH COMPUTER FAILURE. CAR STOPPED MID INTERSECTION AND WENT DEAD. PUT IT IN PARK RESTARTED AND DROVE HOME. HEADLIGHTS AND ELECTRICAL ENGINE WOULD NOT SHUT OFF. CALLED SERVICE TO TOW TO DEALERSHIP REPAIR. TOW TRUCK DRIVER ATTEMPTED TO TURN OF LIGHTS, NO LUCK. CAR REPAIRED AT DEALERSHIP, WAS TOLD AT THAT POINT OF A POSSIBLE RECALL, BUT THEY DIDN'T KNOW OF WHAT. CAR REPAIRED. AS SOON A LEASE IS UP IT IS GONE! *TR
Owner-reported narrative. 24,000 miles reported. Look up ODI 11330368 at NHTSA ↗
Owner report 11432572 · 2021-09-11 (September 11, 2021)
Steering is becoming stiffer. Seems like there is new or added restistance when turning the steering wheel while the vehicle is going slower.
Owner-reported narrative. Look up ODI 11432572 at NHTSA ↗
Owner report 11436356 · 2021-10-11 (October 11, 2021)
•What component or system failed or malfunctioned, and is it available for inspection upon request? I had brake caliper repaired on front right wheel, on 5/5/20. Had to have service on same brake caliper on 10/5/21 - revealed caliper froze causing excessive bakes wear. •How was your safety or the safety of others put at risk? Potential of brake failure. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Dealer repaired work- Passport Mini of Montgomery County, 820 Russell Ave, Gaithersburg, MD, 20879…
Owner-reported narrative. Look up ODI 11436356 at NHTSA ↗
Owner report 11501422 · 2023-01-12 (January 12, 2023)
Fuel sensor failed and due to tank pressure that would not release properly, according to repair shop. Among other safety issues, this caused me to not be able to open the gas tank to refill the gas tank. This has been ongoing. At first the gas flap was repaired (2x) and ultimately the fuel sensor was entirely replaced at my cost. All repairs were done at New Country Mini in Hartford, CT. The repair shop should provide history of repairs over the several years as Mini is denying the seriousness of the defect. I’ve notified mini.
Owner-reported narrative. Look up ODI 11501422 at NHTSA ↗
Recall history
1 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
18V557000 · Fuel System, Gasoline:Delivery:Fuel Pump
Reported: 2018-08-23 (August 23, 2018)
BMW of North America, LLC (BMW) is recalling certain 2017-2019 MINI Cooper Countryman vehicles. These vehicles may be missing a crash protection plate near the high pressure fuel pump, which may result in a fuel leak in the event of a crash.
Consequence: Without the crash protection plate, in the event of a crash, the fuel pump can become damaged, causing a fuel leak and increasing the risk of a fire.
Remedy: MINI will notify owners, and dealers will install a crash protection plate, free of charge. Interim owner notification letters were mailed on October 22, 2018. Owners will receive a second notification when the repair is available. Owners may contact MINI customer service at 1-866-825-1525.
NHTSA campaign record ↗