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2010 Mercury MILAN problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

1,002 owner complaints analyzed

11 distinct recall campaigns

60,000 mi median reported failure mileage

Scope: 2010 model year. Data snapshot: . 807 complaints include usable failure mileage.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 245 of 1,002 complaints (24.5%). A complaint can name multiple components.

Recurring terms in complaint narratives
TopicMatching reportsShare of complaints
Steering behavior25625.5%
Braking behavior22022.0%
Engine operation12712.7%
Transmission and shifting353.5%
Electrical and battery issues272.7%
Fuel system concerns151.5%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering
245
Vehicle Speed Control
176
Engine
159
Power Train
145
Exterior Lighting
130
Fuel/Propulsion System
109
Air Bags
105
Electrical System
100
Component breakdown data
CategoryCount
Steering245
Vehicle Speed Control176
Engine159
Power Train145
Exterior Lighting130
Fuel/Propulsion System109
Air Bags105
Electrical System100

Steering: 245; Vehicle Speed Control: 176; Engine: 159; Power Train: 145; Exterior Lighting: 130; Fuel/Propulsion System: 109; Air Bags: 105; Electrical System: 100

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000
68
25,000 to 49,999
230
50,000 to 74,999
212
75,000 to 99,999
136
100,000 to 149,999
115
150,000 and above
46
Reported problems by failure mileage data
CategoryCount
Under 25,00068
25,000 to 49,999230
50,000 to 74,999212
75,000 to 99,999136
100,000 to 149,999115
150,000 and above46

Under 25,000: 68; 25,000 to 49,999: 230; 50,000 to 74,999: 212; 75,000 to 99,999: 136; 100,000 to 149,999: 115; 150,000 and above: 46

25,000 to 49,999 miles has the most reports with usable mileage (230). 195 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2010
9
2011
6
2012
33
2013
276
2014
129
2015
83
2016
63
2017
82
2018
95
2019
67
2020
48
2021
40
2022
24
2023
19
2024
16
2025
9
2026
3
Complaints over time data
CategoryCount
20109
20116
201233
2013276
2014129
201583
201663
201782
201895
201967
202048
202140
202224
202319
202416
20259
20263

2010: 9; 2011: 6; 2012: 33; 2013: 276; 2014: 129; 2015: 83; 2016: 63; 2017: 82; 2018: 95; 2019: 67; 2020: 48; 2021: 40; 2022: 24; 2023: 19; 2024: 16; 2025: 9; 2026: 3

Pattern summary

Steering leads the component reports. Steering behavior appears in 256 complaint narratives. Braking behavior appears in 220 complaint narratives. Engine operation appears in 127 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 10466292 · 2012-07-17 (July 17, 2012)

I HAVE HAD THE MILAN 2010 INTO FORD 6 TIMES BECAUSE THE ENGINE LOST ALL POWER WITHOUT WARNING:NO LIGHTS;BRAKES;STEERING. I HAVE WITNESSES. IT HAS HAPPENED IN ALL TYPES OF CONDITIONS: STOP AND GO TRAFFIC; MERGING ONTO A FREEWAY. THE LAST TIME BLACK SMOKE CAME FROM UNDER THE HOOD. THE CAR WAS IN THE SHOP FOR 6 WEEKS. A WEEK AFTER IT WAS SO CALLED "REPAIRED" THE PROBLEM OCCURRED AGAIN. I STARTED A "LEMON LAW" COMPLAINT IN MARCH 2012. MY MOTHER BECAME FATALLY ILL AND DIED AND I COULD NOT COMPLETE THE CLAIM. JUNE 15, 2012 I WAS PULLING IN…

Owner-reported narrative. 37,000 miles reported. Look up ODI 10466292 at NHTSA ↗

Owner report 10523675 · 2013-07-08 (July 8, 2013)

SEVERAL INCIDENTS WITHIN A 10 DAY PERIOD WHERE THE CARE WOULD JUST DIE WHILE DRIVING. LAST INCIDENT TOOK PLACE WHILE ON THE HIGHWAY. THE CAR JUST ALL OF A SUDDEN DIES AND LOOSES POWER STEERING AND CONTROL. CAR HAS TO BE COASTED TO A STOP THEN WILL RESTART. THIS IS MY WIFE'S CAR AND MY DAUGHTER AND HER WERE ON THEIR WAY TO A PRACTICE WHEN THE LAST INCIDENT TOOK PLACE. INITIALLY I THOUGHT IT MIGHT BE BAD FUEL. I TOOK IT TO THE FORD DEALER WHO SAID THIS WAS NOT COVERED UNDER WARRANTY AND SAID THE REPLACEMENT FOR THE THROTTLE BODY AND VAPOR MA…

Owner-reported narrative. 47,000 miles reported. Look up ODI 10523675 at NHTSA ↗

Owner report 10324360 · 2010-04-07 (April 7, 2010)

MY CAR SPED UP WHILE I HAD MY FOOT ON THE BRAKE I JUST GOT IT STOPPED BEFORE I HIT A TRUCK THE FIRST TIME. THE SECOND TIME I WAS PULLING INTO MY GARAGE TO PARK MY CAR WHEN IT SPED UP AND I TOOK THE CENTER SECTION BETWEEN MY DOORS BEFORE I GOT IT STOPPED. IT DONE $3299 TO THE GARAGE AND $2600 TO THE CAR. FORD CHECKED IT OUT FOR TWO HOURS AND COULD NOT FIND ANYTHING WRONG. *TR

Owner-reported narrative. 3,167 miles reported. Look up ODI 10324360 at NHTSA ↗

Owner report 10356514 · 2010-09-20 (September 20, 2010)

2010 MERCURY MILAN HYBRID SUFFERED FRONT END DAMAGE DUE TO SURGE ACCELERATION DURING PARKING. NO FLOORMAT PROBLEM INVOLVED. .UNEXPLAINED RAPID MOVEMENT WHILE BRAKES ENGAGED. DAMAGE TO FRONT END SUBSTANTIAL BUT NO ONE HURT. MERCURY DEALER/GEICO IN PROCESS OF REPAIRING. GEICO FEELS RECALL APPLIES TO THIS MODEL. *TR

Owner-reported narrative. 5,584 miles reported. Look up ODI 10356514 at NHTSA ↗

Owner report 10467849 · 2012-07-26 (July 26, 2012)

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 41,000.

Owner-reported narrative. 40,000 miles reported. Look up ODI 10467849 at NHTSA ↗

Owner report 10467994 · 2012-07-27 (July 27, 2012)

I HAVE HAD THREE INSTANCES OF THE CAR DECELERATING AND STALLING AT HIGH SPEEDS. THE MOST RECENT INCIDENT OCCURRED TWICE ON 7/26/12 WHILE DRIVING 65 MPH ON THE EXPRESSWAY THE CAR QUICKLY DECELERATED AND WOULD NOT ACCELERATE. THE THROTTLE LIGHT APPEARED THE FIRST TIME AND AFTER TURNING THE ENGINE OFF, THE CAR STARTED AGAIN; HOWEVER IT OCCURRED A SECOND TIME. I HAD TO HAVE THE CAR TOWED 35 MILES TO THE DEALERSHIP. THIS IS VERY DANGEROUS AND COULD HAVE RESULTED IN A SERIOUS COLLISION DURING RUSH HOUR TRAFFIC WITH CARS AND TRUCKS TRAVELING AT HI…

Owner-reported narrative. 35,600 miles reported. Look up ODI 10467994 at NHTSA ↗

Owner report 10335336 · 2010-06-08 (June 8, 2010)

I HAVE A 2010 MERCURY MILAN THIS CAR HAS BEEN IN THE SHOP MANY TIMES THE TRANSMISSION WAS SLIPPING IT HAS LEFT ME IN THE MIDDLE OF AN INTERSECTION AND THE LAST STRAW WAS 3 WEEKS AGO WHEN THE TRANSMISSION KICKED IN WHEN I WAS TURNING IT POPPED MY NECK AND I HIT A CURB. I DO NOT FEEL SAFE IN THE CAR. ONE TIME THE GAS PEDAL STUCK AND I HAD TO REACH DOWN AND PULL OUT MY FLOOR MAT. ALSO TRIM PARTS JUST FALL OFF OF THIS THING. *TR

Owner-reported narrative. 7,400 miles reported. Look up ODI 10335336 at NHTSA ↗

Owner report 10393624 · 2011-03-29 (March 29, 2011)

TL*THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING 50 MPH, THE TRANSMISSION WOULD NOT SHIFT GEARS. WHILE DRIVING IT WAS DIFFICULT TO TELL WHICH GEAR THE VEHICLE WAS IN AND THE RPMS INCREASED RAPIDLY. THE CONTACT RELEASED THE ACCELERATOR PEDAL WHICH LOWERED THE RPMS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS OPERATING NORMALLY. THE FAILURE MILEAGE WAS 11,000. UPDATED 05/05/11*LJ UPDATED 5/2/11 *CN THE CONSUMER STATED FROM A DEAD STOP UP TO 45-50 MPH, THE TRANSMISSION WOULD AUTOMAT…

Owner-reported narrative. 11,000 miles reported. Look up ODI 10393624 at NHTSA ↗

Owner report 10455997 · 2012-04-21 (April 21, 2012)

2.CAR (HYBRID) LOSES POWER. THIS IS THE ONLY OCCURRENCE. THE CAR WAS STARTED AND DRIVEN DOWN HILL TO AN INTERSECTION. WHEN TURNING RIGHT THE CAR SUDDENLY AND WITHOUT ANY WARNING LOST POWER. SEVERAL ATTEMPTS TO ACCELERATE FAILED AND THE CAR CAME TO A STOP. I LOOKED AT THE DASH AND THE HEV SCREEN. I SAW THAT THE BATTERY WAS FULLY CHARGED (MAXIMUM LIMIT), WRENCH WARNING LAMP WAS ON AND THE HEV SCREEN SHOWED ONLY THE ELECTRIC MOTOR WAS ON (HI LIGHTED). I TURNED THE IGNITION KEY OFF THEN ON, AND THE CAR RETURNED TO NORMAL OPERATION. AT THIS POINT TH…

Owner-reported narrative. Look up ODI 10455997 at NHTSA ↗

Owner report 10532510 · 2013-07-25 (July 25, 2013)

CAR DIED MULTIPLE TIMES ON HIGHWAY.I PULLED OVER EACH TIME, TURNED OFF KEY, AND RESTARTED THE CAR AND PROCEEDED. DEALER SAID IT WAS A FUEL PUMP. REPLACED FUEL PUMP. CAR STILL DIES. O'REILLY'S SAYS IT IS THE THROTTLE BODY. I AM HAVING TROUBLE FINDING THE PART. CAR IS NOT SAFE AND I NEED IT FIXED OR REPLACED.

Owner-reported narrative. 57,000 miles reported. Look up ODI 10532510 at NHTSA ↗

Owner report 10549661 · 2013-10-26 (October 26, 2013)

WHILE DRIVING THE WRENCH INDICATOR CAME ON. THE ENGINE WAS STILL RUNNING BUT THE GAS PEDAL DIDN'T CHANGE THE RPMS. COASTED TO THE SHOULDER AND TURNED THE CAR OFF AND BACK ON. RESTARTED NORMALLY. THE CAR DID THIS SIX TIMES IN TWO WEEKS. REPLACED THE FUEL INJECTOR THROTTLE BODY AND THE PROBLEM HAS NOT RETURNED. *TR

Owner-reported narrative. 43,000 miles reported. Look up ODI 10549661 at NHTSA ↗