Mercury MILAN steering problems
349 complaint narratives mention steering terms.
Key facts
2,518 owner complaints analyzed
13 distinct recall campaigns
71,000 mi median reported failure mileage
Scope: 2006 to 2011 model years. Data snapshot: . 1,663 complaints include usable failure mileage.
Steering behavior evidence
349 of 2,518 complaints match this topic (13.9%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10312430 · 2010-02-20 (February 20, 2010)
THE KEY TO MY MERCURY MILAN WILL NOT COME OUT OF THE IGNITION. I TAKE VERY GOOD CARE OF MY CARS, AND ONE DAY I WAS SIMPLY UNABLE TO GET THE KEY OUT AFTER PARKING. I CALLED MY HUSBAND, AND UPON HIS SUGGESTION I TRIED TURNING THE KEY ON AND OFF (GENTLY), SHIFTING IN AND OUT OF PARK, AND TURNING THE STEERING WHEEL, ETC., BUT TO NO SUCCESS. AS THE LOCKING MECHANISM (FOB) IS ACTUALLY ON THE KEY, I HAD NO WAY OF LOCKING THE VEHICLE WHICH IS A BIG SAFETY ISSUE ON A UNIVERSITY CAMPUS AT NIGHT. THE DEALERSHIP IS NOT OPEN YET, BUT I WILL TAKE IT IN …
Owner-reported narrative. 59,260 miles reported. Look up ODI 10312430 at NHTSA ↗
Owner report 10468358 · 2012-07-30 (July 30, 2012)
MY POWER STEERING FAILED AS I WAS PULLING OUT OF A PARKING SPACE. I HEARD A FAINT NOISE LIKE A MARBLE DROPPING ONTO A SURFACE AND ROLLING AS I STARTED THE CAR. I QUICKLY REALIZED I WAS NOT ABLE TO STEER THE CAR. I HAD THE CAR TOWED TO MY MECHANIC. HE INFORMED ME THAT THE BOLT ON THE IDLER PULLEY BROKE, AND PART OF THIS BOLT FELL INTO THE ENGINE. WHEN I ASKED HIM HOW THIS COULD HAPPEN, HE INFORMED ME THAT HE BELIEVED IT WAS DUE TO THE FAULTY DESIGN - PLACING TOO MUCH PRESSURE ON THIS BOLT, CAUSING IT TO EVENTUALLY BREAK IN TWO. THEY HAD TO TAKE …
Owner-reported narrative. 86,400 miles reported. Look up ODI 10468358 at NHTSA ↗
Owner report 10514940 · 2013-06-03 (June 3, 2013)
PUT MY CAR INTO PARK AND MY KEY REFUSED TO COME OUT OF THE IGNITION. I TRIED NUMEROUS TIMES TO PUT MY CAR IN PARK/DRIVE TO SEE IF THE IGNITION WILL UNLOCK, BUT IT IS NOT COMMUNICATING THAT IT IS IN PARK (STEERING WHEEL WILL NOT LOCK, I ALSO CAN'T TURN THE KEY BACKWARDS AND PUT INTO AUXILIARY MODE. IT WOULDN'T BE A BAD THING IF I DIDN'T LIVE IN THE CITY. BESIDES THE FACT THAT THE STUPID DRIVERS SIDE DOOR LATCH IS BUSTED TOO WHICH IS A SECURITY ISSUE ALONG WITH A SAFETY ISSUE. CAN'T A CONSUMER RELY ON A CAR MANUFACTURE TO ISSUE PART…
Owner-reported narrative. 94,000 miles reported. Look up ODI 10514940 at NHTSA ↗
Owner report 10610636 · 2014-07-15 (July 15, 2014)
RADIO LIGHT WENT OUT AND WILL NOT COME BACK ON HAD TROUBLE GETTING THE KEY OUT AND STEERING WHEEL LOCKED. *TR
Owner-reported narrative. Look up ODI 10610636 at NHTSA ↗
Owner report 10378628 · 2011-01-25 (January 25, 2011)
TL* THE CONTACT OWNS A 2007 MERCURY MILAN. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPACE, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A BURNING RUBBER ODOR WHEN THE FAILURE OCCURRED. THE STEERING WHEEL BECAME INCREASINGLY STIFF AND THERE WAS A LOUD, ABNORMAL NOISE FROM THE ENGINE. THE VEHICLE THEN ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE WITHOUT STEERING AND CRASHED INTO A TREE. THE CONTACT WAS UNINJURED. A POLICE REPORT WAS AVAILABLE. SHE THEN ATTEMPTED TO POWER…
Owner-reported narrative. 53,000 miles reported. Look up ODI 10378628 at NHTSA ↗