U.S. public vehicle records

2024 Mazda CX-90 problems and owner complaints

Explore the records behind recurring owner reports.

Key facts

373 owner complaints analyzed

11 distinct recall campaigns

28,550 mi median reported failure mileage

Scope: 2024 model year. Data updated: 2026-11-07 (November 7, 2026). 22 complaints include usable failure mileage. View data status.

Owner-reported patterns

Most common problems

Steering is the most frequently named component, appearing in 195 of 373 complaints (52.3%). A complaint can name multiple components.

Recurring terms in complaint narratives
Topic	Matching reports	Share of complaints
Steering behavior	206	55.2%
Braking behavior	46	12.3%
Electrical and battery issues	38	10.2%
Engine operation	15	4.0%
Transmission and shifting	10	2.7%
Fuel system concerns	8	2.1%

Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.

Component breakdown

Number of unique complaints naming each component. Top eight shown.

Steering

195

Engine

Unknown Or Other

Electrical System

Power Train

Forward Collision Avoidance: Adaptive Cruise Control

Vehicle Speed Control

Fuel/Propulsion System

Component breakdown data
Category	Count
Steering	195
Engine	52
Unknown Or Other	39
Electrical System	38
Power Train	32
Forward Collision Avoidance: Adaptive Cruise Control	25
Vehicle Speed Control	17
Fuel/Propulsion System	16

Steering: 195; Engine: 52; Unknown Or Other: 39; Electrical System: 38; Power Train: 32; Forward Collision Avoidance: Adaptive Cruise Control: 25; Vehicle Speed Control: 17; Fuel/Propulsion System: 16

Reported problems by failure mileage

Complaint counts in mileage bands. These are not failure rates per vehicle or mile.

Under 25,000

25,000 to 49,999

50,000 to 74,999

75,000 to 99,999

100,000 to 149,999

150,000 and above

Under 25,000: 10; 25,000 to 49,999: 8; 50,000 to 74,999: 4; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0

Under 25,000 miles has the most reports with usable mileage (10). 351 complaints have missing, zero or invalid mileage.

Complaints over time

Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.

2023

2024

2025

2026

245

2023: 33; 2024: 51; 2025: 44; 2026: 245

Pattern summary

Steering leads the component reports. Steering behavior appears in 206 complaint narratives. Braking behavior appears in 46 complaint narratives. Electrical and battery issues appears in 38 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.

Calculated from recorded counts. An AI narrative has not been published for this selection.

Complaint evidence

Examples provide context, not a representative sample or a verified diagnosis.

Owner report 11556468 · 2023-11-22 (November 22, 2023)

The steering becomes “sticky” at highway speeds. The wheel resists turning until sufficient force is applied, and then slips to a next setting or “notch”, where it further rests until force is applied. The effect is not particularly pronounced at low speeds but very noticeable at regular highway speeds (~60 mph). No great force is required to turn the wheel from one “notch” to the next, but the resistance and continual need for readjusting course (because of the “stuck” steering wheel) are fatiguing over time.

Owner-reported narrative. Look up ODI 11556468 at NHTSA ↗

Owner report 11557282 · 2023-11-28 (November 28, 2023)

steering wheel gets stuck. can not keep straight on highway.

Owner-reported narrative. Look up ODI 11557282 at NHTSA ↗

Owner report 11544624 · 2023-09-14 (September 14, 2023)

I use car washes that require you to put the car in neutral and the car wash has a device that pulls the car through. Upon exit, you are supposed to put the car into drive and drive away. But unfortunately the car will not go into drive. An error message pops up that tells me I can’t go into drive. I then have to quickly hit the brake, put the car in park, and then into drive so I can pull away. This is dangerous if there is a car behind you in the car wash because you have almost no time to react. This has happened at least 5 times, and next t…

Owner-reported narrative. Look up ODI 11544624 at NHTSA ↗

Owner report 11551719 · 2023-10-24 (October 24, 2023)

The adaptive cruise control (ACC) system in the CX90 is experiencing a high number of false positive incidents, which could lead to accidents. The system consistently thinks that a vehicle in the right or left lane has moved in front of the CX90, mainly when going around a curve. This is especially common when passing 18-wheelers, where the system will start alerting the driver with a noise and flashing alert to depress the brake pedal. The system then begins emergency braking procedures, even though the 18-wheeler or other vehicle has not actu…

Owner-reported narrative. Look up ODI 11551719 at NHTSA ↗

Owner report 11521778 · 2023-05-12 (May 12, 2023)

During normal driving conditions going down a state highway, the vehicle lost speed with adaptive cruise control enabled. Noticing the vehicle was losing speed, I depressed the accelerator pedal. The accelerator pedal was unresponsive and unable to accelerate, I had to maneuver off the highway. Luckily, the car behind my vehicle was far enough behind me and my vehicle was going fast enough that I was able to coast to a safe stop on the side of the highway. A message popped up on the instrument cluster screen informing me to shift the transm…

Owner-reported narrative. Look up ODI 11521778 at NHTSA ↗

Owner report 11558847 · 2023-12-06 (December 6, 2023)

On 12/5/2023, upon turn after intersection, loss of power to the engine. Pushing gas provided no response from the engine. Engine power cut to about 10 miles an hour. Felt as the car was driving on battery - as no engine was heard. Was able to pull over to the side. Turned off and on engine 2-3 times but the power wasn't restored. Received warning on dashboard that there is malfunction with engine. Also received errors on Mazda application I had on phone. Engine light was on the dashboard. Photos attached. While obtaining assistance for tow ser…

Owner-reported narrative. Look up ODI 11558847 at NHTSA ↗

Owner report 11618956 · 2024-10-09 (October 9, 2024)

Loss of engine power/acceleration while driving on highway. Was able to safely pull over but felt in danger during the incident especially with cars behind me surprised by my vehicles loss of power.

Owner-reported narrative. Look up ODI 11618956 at NHTSA ↗

Owner report 11552815 · 2023-10-31 (October 31, 2023)

Gear shift can easily slide from Drive to Neutral (and from Neutral to Reverse) if a book, purse, or other object is on the center console and slides forward and touches the gearshift when vehicle comes to a stop. Photos attached show me shifting from D to N with my pinky finger. This is a safety problem because if the center console is flat, making it easy for someone to place an object on it. When the car needs to stop somewhat quickly, the object on the console slides forward and pushes the gearshift into Neutral. This happened to me whil…

Owner-reported narrative. Look up ODI 11552815 at NHTSA ↗

Owner report 11577123 · 2024-03-13 (March 13, 2024)

There has been two dangerous failures both occurring in an intersection. First instance was in December of 2023 whey the fuel pump failed while turning in an intersection. The second incident was a hybrid battery malfunction, rendering my vehicle unusable in the middle of an intersection again. This was 03/2023

Owner-reported narrative. Look up ODI 11577123 at NHTSA ↗

Owner report 11610478 · 2024-08-23 (August 23, 2024)

I was traveling at 40mph on August 14 when the engine stopped running suddenly and without warning. I lost all power. I tried pressing the gas pedal and the engine shuddered and sputtered with the speed ranging from 0 mph to about 18mph with no steady duration longer than a second or two. At the same time an engine icon appeared and a message displayed reading engine malfunction. I safely exited the travel lane despite having very little power. I waited 10 seconds and restarted the car and everything worked fine. I called the dealer explaine…

Owner-reported narrative. Look up ODI 11610478 at NHTSA ↗

Explore the data

Vehicle analysis explorer

Inspect model-year patterns, reported mileage, monthly activity and the evidence behind each signal.

Data completeness

373 unique complaints in this selection. Analysis snapshot: 2026-11-07.

5.9%Usable mileage22 / 373 records

100.0%Valid incident date373 / 373 records

100.0%Valid filing date373 / 373 records

100.0%Ordered incident and filing dates373 / 373 records

Missing, zero and invalid mileage is excluded. Dates after the snapshot are excluded. Examples are limited selections, not a representative sample.

Problems by model year

Model-wide comparison of the eight most reported components across the model. Cells show counts and shares within each model year. Open a cell for source examples.

From model yearThrough model year

Component complaint heatmap
Component	2024	2025	2026
Steering	19552.3% ODI 11556468 The steering becomes “sticky” at highway speeds. The wheel resists turning until sufficient force is applied, and then slips to a next setting or “notch”, where it further rests until force is applied. The effect is not particularly pronounced at low speeds but very noticeable at regular highway speeds (~60 mph). No great force is required to turn the wheel from one “notch” to the next, but the resistance and continual need for readjusting course (because of the “stuck” steering wheel) are fatiguing over time. Look up ODI 11556468 at NHTSA ↗	38.1% ODI 11716061 Brakes have been really squeaky and seems like a common problem for other CX90 but no fix. Steering tends to feel “sticky” when doing certain turns and locks when you’re at the max radius and won’t return back Look up ODI 11716061 at NHTSA ↗	320.0% ODI 11726361 · 100 mi The contact owns a 2026 Mazda CX-90. The contact stated that while driving at undisclosed speeds, the steering wheel was pulling to the left, causing the vehicle to merge into the left lane unintendedly. The contact firmly held the steering wheel to prevent the failure. Additionally, the vehicle jerked to the right lane while the lane keep steering assist function was activated because the steering wheel was pulling to the left. No warning light was illuminated. The vehicle was taken to the dealer, but no cause of failure was found. The failure… Look up ODI 11726361 at NHTSA ↗
Engine	5213.9% ODI 11552119 Vehicle low fuel indicators remained lighted up even after fulling up the vehicle tank. it appears is a faulty gas sensor, which if is not replaced can lead to false gasoline levels. Look up ODI 11552119 at NHTSA ↗	718.9% ODI 11710144 The vehicle repeatedly displays warnings including “Acceleration Limited Due to Low Fuel and/or Battery Condition,” Hybrid System Malfunction, and Engine System warnings. These events result in reduced acceleration and loss of power while driving. The condition occurs despite normal fuel levels and routine driving conditions. The vehicle has been taken to the dealership multiple times. Each time, I am told no fault codes are present or the issue cannot be replicated. The warnings continue to recur and remain unresolved. This creates an unsafe d… Look up ODI 11710144 at NHTSA ↗	16.7% ODI 11765605 My boyfriend and I rented the car from Hertz Car Rental in [XXX] on Labor Day weekend. Within moments of driving the car off the lot, the safety camera system stopped working and the lights came on saying they weren’t working. The touch screen also started glitching and intermittently working but we didn’t think too much about it. We started driving across the state to [XXX] and made it about 4 hours away from [XXX] when the car started making a noise like a marble in a tin can, lost power, started shaking, and could not make it up hills at a s… Look up ODI 11765605 at NHTSA ↗
Unknown Or Other	3910.5% ODI 11552802 Problem noticed shortly after purchasing the car in May 2023, and is a constant issue. Always: when driving, and when I press the the button to the left of the gearshift to activate the 360 View Monitor, the default image shows a useless, mostly black, image. (Scrolling to the other two, non-default images, they are useful images.). Instead, it gives the appearance of a black gap in the space around the car. I am attaching several still images from a video. Safety concern, because the image is not correct, and this is a listed safety featur… Look up ODI 11552802 at NHTSA ↗	1027.0% ODI 11626950 Vehicle cabin air vents blow air that is over 101 degrees Fahrenheit with the air conditioning system turned off and the blower turned on. Cabin temperature was set to “lo” and outside ambient temperature was 55 degrees Fahrenheit. This is a safety hazard as the vehicle should not blow extremely hot air in the cabin and cook its occupants. Look up ODI 11626950 at NHTSA ↗	320.0% ODI 11725358 I am reporting a safety defect involving my Mazda CX-90 with approximately 1,400 miles. The vehicle emits strong chemical fumes into the passenger cabin during normal operation. I first noticed it the night I purchased the vehicle when I was driving it home. The fumes occur both with and without the HVAC system in use. Once present, the odor lingers inside the cabin for an extended period, even after the vehicle is turned off. The exposure causes physical symptoms, including headaches, burning eyes, watering, and irritation while driving. The… Look up ODI 11725358 at NHTSA ↗
Electrical System	3810.2% ODI 11521778 During normal driving conditions going down a state highway, the vehicle lost speed with adaptive cruise control enabled. Noticing the vehicle was losing speed, I depressed the accelerator pedal. The accelerator pedal was unresponsive and unable to accelerate, I had to maneuver off the highway. Luckily, the car behind my vehicle was far enough behind me and my vehicle was going fast enough that I was able to coast to a safe stop on the side of the highway. A message popped up on the instrument cluster screen informing me to shift the transm… Look up ODI 11521778 at NHTSA ↗	410.8% ODI 11723070 · 28,000 mi The contact owns a 2025 Mazda CX-90. The contact stated that while driving the vehicle at an undisclosed speed, there was a very strong gasoline odor coming from the vehicle, and the vehicle hesitated while depressing the accelerator pedal. Additionally, the battery charge was low. The vehicle was towed to a dealer, but was not diagnosed. The contact stated that the vehicle was a new vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 28,000. Look up ODI 11723070 at NHTSA ↗	960.0% ODI 11727048 Vehicle experienced multiple safety-related failures at approximately 500 miles. The failures included complete instrument cluster loss (no speedometer or gauges), unpredictable windshield wiper operation, headlight flickering, complete loss of brake lights and turn signals, rear liftgate malfunction, and airbag/seatbelt warning indicators. These issues created unsafe operating conditions, including inability to monitor vehicle speed, loss of rear signaling and brake indication to other drivers, and uncertainty regarding airbag system function… Look up ODI 11727048 at NHTSA ↗
Power Train	328.6% ODI 11544624 I use car washes that require you to put the car in neutral and the car wash has a device that pulls the car through. Upon exit, you are supposed to put the car into drive and drive away. But unfortunately the car will not go into drive. An error message pops up that tells me I can’t go into drive. I then have to quickly hit the brake, put the car in park, and then into drive so I can pull away. This is dangerous if there is a car behind you in the car wash because you have almost no time to react. This has happened at least 5 times, and next t… Look up ODI 11544624 at NHTSA ↗	38.1% ODI 11748301 My car is literally stalling out on me. It started by sputtering when I put my foot on the gas a week or so ago. Then today It literally started just losing power while driving. It’s not throwing any codes but that’s super dangerous and this car is only a year old. I am extremely concerned for my safety. Look up ODI 11748301 at NHTSA ↗	00.0% No examples available for this selection.
Forward Collision Avoidance: Adaptive Cruise Control	256.7% ODI 11521778 During normal driving conditions going down a state highway, the vehicle lost speed with adaptive cruise control enabled. Noticing the vehicle was losing speed, I depressed the accelerator pedal. The accelerator pedal was unresponsive and unable to accelerate, I had to maneuver off the highway. Luckily, the car behind my vehicle was far enough behind me and my vehicle was going fast enough that I was able to coast to a safe stop on the side of the highway. A message popped up on the instrument cluster screen informing me to shift the transm… Look up ODI 11521778 at NHTSA ↗	25.4% ODI 11729657 There is an intermittent issue where the dashboard will indicate that the rear side radar is obscured and turn off all the safety features of the car. This happens typically on a clear day when there should be no issues. Turning off the car resets this. Its unsettling because as there are quite a few blind spots in this vehicle you are dependent on the blind spot warning, especially in heavy traffic. Reported it to dealer but they indicated since its intermittent there isn't much they can do. Ridiculous for a new $45k vehicle Look up ODI 11729657 at NHTSA ↗	00.0% No examples available for this selection.
Service Brakes	164.3% ODI 11600530 · 23,209 mi The contact owned a 2024 Mazda CX-90. The contact stated that while driving at various speeds, a clunking noise would emit from underneath the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the control arm had failed. The vehicle had been repaired. The contact stated 3 days later while driving approximately 35 -45 MPH, the brake pedal was depressed but failed to respond. In addition, the vehicle was attempted to be veered to the left or right and it failed to drive in either direction. As a result, the vehicle… Look up ODI 11600530 at NHTSA ↗	924.3% ODI 11648159 I am writing to formally express my dissatisfaction and concern regarding my recently purchased 2025 Mazda CX-90. I purchased the vehicle on February 15, 2025, and it currently has approximately 1,100 miles on it. Since acquiring the vehicle, I have experienced a persistent and extremely loud squeaking noise from the brakes, which occurs spontaneously. At times, the squeaking is so loud that pedestrians turn to look when I drive by. In an effort to address this issue, I took the vehicle to Royal Palm Beach Mazda for inspection. The service dep… Look up ODI 11648159 at NHTSA ↗	00.0% No examples available for this selection.
Fuel/Propulsion System	164.3% ODI 11552119 Vehicle low fuel indicators remained lighted up even after fulling up the vehicle tank. it appears is a faulty gas sensor, which if is not replaced can lead to false gasoline levels. Look up ODI 11552119 at NHTSA ↗	410.8% ODI 11750408 I own a 2026 Mazda CX-90 hybrid with approximately 13,000 miles. The vehicle began making a grinding noise while driving, which has progressively worsened over time. It has since developed a hard knocking noise accompanied by noticeable vibration when the vehicle shifts gears. This knocking occurs during normal in-town driving. I have taken the vehicle to the selling/authorized Mazda dealership on two occasions , June 2, 2026 and July 14, 2026. On both visits, the dealer was able to reproduce and confirm the noise and knocking. The dealer stat… Look up ODI 11750408 at NHTSA ↗	213.3% ODI 11764492 I am reporting a fuel odor concern with my Mazda CX-90. After driving the vehicle and pulling it into my attached garage, I noticed a strong gasoline/fuel smell coming from the vehicle. I reported this to the Mazda dealership's service department. They told me Mazda is aware of the fuel smell for several years now and that it is coming from the EVAP system/canister. They explained that the EVAP system has openings that allow it to vent and that this venting is causing the fuel smell. The service department told me they have contacted Mazda co… Look up ODI 11764492 at NHTSA ↗

Darker cells indicate a larger share of submitted complaints. Components overlap. This measures complaint composition, not failure probability.

Failure mileage by component

Median and middle 50% of usable owner-reported mileages. Ranges require at least five records.

Component failure mileage distribution
Component	Mileage range (25th–75th percentile)	Median	Usable records	Examples
Steering	21,500–43,738 mi	32,500 mi	8	ODI 11642569 · 22,000 mi The contact leased a 2024 Mazda CX-90. The contact stated while driving 70 MPH in the far left lane, the vehicle jerked and the steering wheel seized, causing the contact to lose control of the vehicle. It was unknown whether warning lights were illuminated. The contact stated that the vehicle veered to the right independently, spun three times, crashed into the guard rail and came to a stop while facing oncoming traffic. The front driver's side airbag and an unknown air bag deployed. There were unknown warning lights illuminated after the cr… Look up ODI 11642569 at NHTSA ↗ ODI 11662403 · 20,000 mi The contact owns a 2024 Mazda CX-90. The contact stated that while driving at undisclosed low speeds and making a turn, the steering wheel jerked and vibrated, causing the vehicle to become difficult to maneuver. The contact stated that the steering wheel was pulling while veering to the right or to the left. There was no warning light illuminated. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The contact stated that the failure persisted while driving. The vehicle was not diagnosed or repaired. Th… Look up ODI 11662403 at NHTSA ↗ ODI 11723328 · 40,000 mi The contact owns a 2024 Mazda CX-90. The contact stated that while driving at various speeds and attempting to make a left or right turn, the steering wheel failed to return to center. There was an unknown warning light illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with an electrical failure. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. Look up ODI 11723328 at NHTSA ↗
Engine	Too few reports for a range	29,000 mi	3 (sparse)	ODI 11628783 · 28,100 mi The contact owned a 2024 Mazda CX-90. The contact stated while driving 40 MPH, the engine seized. The contact stated that the failure occurred while the contact was driving at night on a busy dark road. The Police was contacted for assistance. The contact stated that it took two days for the vehicle to be towed from the location because the vehicle was missing a tow tool. The vehicle was towed to the dealer where the vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a cas… Look up ODI 11628783 at NHTSA ↗ ODI 11730780 · 56,050 mi The contact owns a 2024 Mazda CX-90. The contact was informed about a previous recall associated with the steering that was repaired prior to owning the vehicle, but the failure persisted. The contact stated that while driving on several occasions at various speeds and turning, the steering wheel jerked in the opposite direction, then became soft, and then more difficult to steer. The vehicle was not diagnosed or repaired, but the contact was informed of a steering investigation. On another occasion, the contact stated that when the vehicle was… Look up ODI 11730780 at NHTSA ↗ ODI 11749351 · 29,000 mi The contact owns a 2024 Mazda CX-90. The contact stated that while operating the vehicle, several warning messages were displayed on the instrument panel, including the electronic stability control and the check engine warning lights. Later, while driving, the power steering failed, causing the steering wheel to become difficult to turn in either direction. The vehicle was driven to a local dealer, who was unable to determine the cause of the failures. The contact was informed that the battery would not remain charged. The manufacturer was not … Look up ODI 11749351 at NHTSA ↗
Electrical System	Too few reports for a range	30,000 mi	2 (sparse)	ODI 11738616 · 31,000 mi The contact leases a 2024 Mazda CX-90. The contact stated that on two separate occasions while stopped and the ON/OFF feature was activated, the vehicle shut off. The contact stated that several warning messages including the "Engine Malfunction ", "Charging System Malfunction", and "Eye Active Sense System Malfunction" appeared on the instrument panel. The contact then stated that she had received a recall notice for NHTSA Campaign Number: 24V816000( Electrical System, Power Train). The vehicle was taken to the dealer and the vehicle was ser… Look up ODI 11738616 at NHTSA ↗ ODI 11749351 · 29,000 mi The contact owns a 2024 Mazda CX-90. The contact stated that while operating the vehicle, several warning messages were displayed on the instrument panel, including the electronic stability control and the check engine warning lights. Later, while driving, the power steering failed, causing the steering wheel to become difficult to turn in either direction. The vehicle was driven to a local dealer, who was unable to determine the cause of the failures. The contact was informed that the battery would not remain charged. The manufacturer was not … Look up ODI 11749351 at NHTSA ↗
Power Train	Too few reports for a range	23,500 mi	2 (sparse)	ODI 11659553 · 16,000 mi The contact owns a 2024 Mazda CX-90. The contact received notification of NHTSA Campaign Number: 24V815000 (Power Train, Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 5 MPH, the vehicle stalled and shuddered abnormally. The message to "Please Pull Over to a Safe Place" was displayed on the instrument panel. The vehicle was towed to a dealer where it was diagnosed and determined that an unknown part needed to be replaced. The vehicle was not repaired… Look up ODI 11659553 at NHTSA ↗ ODI 11738616 · 31,000 mi The contact leases a 2024 Mazda CX-90. The contact stated that on two separate occasions while stopped and the ON/OFF feature was activated, the vehicle shut off. The contact stated that several warning messages including the "Engine Malfunction ", "Charging System Malfunction", and "Eye Active Sense System Malfunction" appeared on the instrument panel. The contact then stated that she had received a recall notice for NHTSA Campaign Number: 24V816000( Electrical System, Power Train). The vehicle was taken to the dealer and the vehicle was ser… Look up ODI 11738616 at NHTSA ↗
Forward Collision Avoidance: Adaptive Cruise Control	Too few reports for a range	13,000 mi	2 (sparse)	ODI 11744852 · 11,000 mi The contact owns a 2024 Mazda CX-90. The contact stated that while driving 70 MPH, the dynamic cruise control feature failed to function as intended. The contact stated that the vehicle slowed down and then independently accelerated. The contact depressed the brake pedal to stop the vehicle. The message “Steering Assist Unavailable” was displayed. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact stated that the vehicle was taken to several dealers, however the failure was not duplicated. The… Look up ODI 11744852 at NHTSA ↗ ODI 11754517 · 15,000 mi The contact owns a 2024 Mazda CX-90. The contact stated that while her husband was driving 70 MPH with the cruise control activated, her husband attempted to deactivate the cruise control before exiting the highway; however, the cruise control failed to deactivate. The brake pedal was depressed, but the brakes failed to stop the vehicle. The contact's husband exited the highway and drove into the median to avoid crashing with other vehicles. The driver turned the steering wheel, causing the vehicle to flip and then slam into the ground, fractur… Look up ODI 11754517 at NHTSA ↗

Complaint and recall timeline

Explore monthly filing activity alongside recall announcements. Up to ten years of monthly history is available.

ComponentPeriod

Solid line: filed complaints. Dashed amber lines: recall announcement dates for this vehicle selection; markers include all recall components. The latest month is partial. Temporal proximity does not establish causation.

Monthly counts, recall campaigns and complaint examples

Monthly complaint and recall timeline
Month	Complaints	Campaigns announced	Examples
2024-12	7	None	ODI 11628783 · 28,100 mi The contact owned a 2024 Mazda CX-90. The contact stated while driving 40 MPH, the engine seized. The contact stated that the failure occurred while the contact was driving at night on a busy dark road. The Police was contacted for assistance. The contact stated that it took two days for the vehicle to be towed from the location because the vehicle was missing a tow tool. The vehicle was towed to the dealer where the vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a cas… Look up ODI 11628783 at NHTSA ↗ ODI 11629131 While driving (less than 2000 miles on the OD) in our 2024 cx90 SE the vehicle started to shift out of timing and everything shut off at once. The vehicle lost all power and all parts shut down. The vehicle would start back up and power steering went out. Our driving speed was at 30mph so it was extremely scary during rush hour traffic. We had to have it towed to the dealership, we're not sure what the issue will be. Look up ODI 11629131 at NHTSA ↗ ODI 11629924 CX-90 AC system is faulted, while driving it keeps the temperature at comfortable level. However, it starts to blow warm and humid air at idling or stopping at traffic or traffic lights (with i-stop disabled). When gear is shifted into Park or Neutral, AC starts working normal again. This causes uncomfortable and unpleasant driving experience in hot summer months. The complaint has been filed with Mazda Corporate, but no resolution to this issue. Hopefully, this will be investigated by Mazda Engineers. Look up ODI 11629924 at NHTSA ↗
2025-01	3	None	ODI 11633686 The fuel gauge and range indicator are faulty. I was doing long-distance highway driving during the holidays. At 1/4 tank, the range indicator said 110 miles until empty. As soon as the needle dipped a fraction below 1/4 tank (about 20 miles later) the range indicator dropped instantly to 40 miles left AND THEN DROPPED ONE MILE PER SECOND UNTIL IT REGISTERED ZERO. The needle also fell at the same rate until I was driving on the interstate with zero range and a gas gauge buried below empty. All of this occurred within one minute. I pulled into t… Look up ODI 11633686 at NHTSA ↗ ODI 11636473 When the gear shift is bumped it can go from Drive to Neutral by accident and without the driver's knowledge. I would assume this button needs to be depressed to change gears but on this car it will go from Drive to Neutral without depressing this side button. Look up ODI 11636473 at NHTSA ↗ ODI 11638545 I opened the rear lift gate. I turned around to grab a bag of vegetables. I leaned in to put them in the back of the car... The lift gate hit my head and continued closing pushing down on my head. I was finally able to twist out from under it and it closed all the way. I did not hear any warning beeps. My head and neck are sore. I worry this could kill someone. Look up ODI 11638545 at NHTSA ↗
2025-02	4	None	ODI 11642037 Bought this brand new CX90 Premium in October 2024! As of today Feb 11, the car has been in the dealership 4 x fir the same issue!! Dead battery after sitting for 2 weeks! They have replace one small battery and that worked for a month! Took it in last week for the same issue! Dead battery! We find that this is a very coming problem. They said they would now replace the 58 volt battery but it is on back order for 8 weeks. In the mean time I’m paying on this car and I have to drive a loaner which isn’t even close to my car! I’m finding out by t… Look up ODI 11642037 at NHTSA ↗ ODI 11642569 · 22,000 mi The contact leased a 2024 Mazda CX-90. The contact stated while driving 70 MPH in the far left lane, the vehicle jerked and the steering wheel seized, causing the contact to lose control of the vehicle. It was unknown whether warning lights were illuminated. The contact stated that the vehicle veered to the right independently, spun three times, crashed into the guard rail and came to a stop while facing oncoming traffic. The front driver's side airbag and an unknown air bag deployed. There were unknown warning lights illuminated after the cr… Look up ODI 11642569 at NHTSA ↗ ODI 11643864 The wires under the hood were chewed up by rodents. The cars wires are insulated with a soy based wiring coating. My car is at the dealership for repair and deemed undrivable. This is so unfair because the car is new and only has 6200 miles on it. I am now facing insurance deductible. The dealer says the vehicle is undrivable because it is a safety issue and the engine might catch fire Look up ODI 11643864 at NHTSA ↗
2025-03	3	None	ODI 11646291 I've noticed ever since the car was new that it had a poor sense of straight ahead especially at freeway speeds. When the lane departure chime was active it would sound constantly{has since been turned off but lighted markers in gauge cluster still fire all the time}. When I take my attention off road for a second to adjust fan speed or temp, the car is close to going into the other lane. Lots of concentration necessary. I've mentioned this to one dealer who checked and adjusted alignment with no improvement and another dealer said they've … Look up ODI 11646291 at NHTSA ↗ ODI 11646945 Hybrid battery failure. Battery issue can cause car to lock up while driving. Dealer service department indicate they have at least 6 vehicles with this same issue. The vehicle has not been inspected by other than the dealership service department that I am aware of. While driving to the dealership for a routine oil change, the car made a quick odd noise then 3 alerts came on said Hybrid system malfunction have vehicle inspected, engine malfunction, system malfunction. Dealer inspected vehicle determined needed a hybrid batter replacement, … Look up ODI 11646945 at NHTSA ↗ ODI 11647057 The vehicle displayed "Engine Malfunction have your vehicle inspected" on the dash along with orange lights. The vehicle would drive but without warning would not come up to speed. This caused an unsafe situation entering the interstate where the vehicle was below the minimum speed until we could exit the highway. There was no warning of the low power and inability to operate normally. This was a known problem and the vehicle had all of the recalls already performed. Dealer states there is a problem with the low pressure fuel pump. I am n… Look up ODI 11647057 at NHTSA ↗
2025-04	3	None	ODI 11653301 The contact owns a 2024 Mazda CX-90. The contact received notifications of NHTSA Campaign Numbers: 24V814000 (Electrical System, Structure) and 24V815000 (Power Train, Engine and Engine Cooling); and parts were available. The contact stated that upon taking the vehicle to the dealer, he was informed that the manufacturer would not cover the cost of the repair. The manufacturer was made aware of the issue and confirmed with the contact that as the second owner of the vehicle, he was not entitled to have the cost of the repair covered by the manu… Look up ODI 11653301 at NHTSA ↗ ODI 11656370 On multiple occasions the vehicle has falsely detected collisions and suddenly braked while on highway leading to serious safety issues. On other occasions, while changing the lanes with blinkers on, the vehicle suddenly steered back into the original lane and triggered a collision warning even though there was no vehicle/obstacle nearby. This created a serious risk of collision. Even at slow speeds, the vehicle inaccurately triggers a collision warning creating unsafe driving conditions. This frequently happens when we are driving the vehicl… Look up ODI 11656370 at NHTSA ↗ ODI 11656475 Brought vehicle into Dealer for Service due to Check Engine Light being on and Notification of a Malfunction of the I-Stop System. Service Tech indicates that this is a known issue with the Hybrid Battery in these vehicles that could cause the vehicle to unexpectedly stall. This safety issue is significant enough that they would not let us take our car home while we wait for them to obtain a battery, which are currently on backorder. Pursuant to a conversation with a Mazda Customer Experience Representative this has been a known issue since … Look up ODI 11656475 at NHTSA ↗
2025-05	2	None	ODI 11659553 · 16,000 mi The contact owns a 2024 Mazda CX-90. The contact received notification of NHTSA Campaign Number: 24V815000 (Power Train, Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 5 MPH, the vehicle stalled and shuddered abnormally. The message to "Please Pull Over to a Safe Place" was displayed on the instrument panel. The vehicle was towed to a dealer where it was diagnosed and determined that an unknown part needed to be replaced. The vehicle was not repaired… Look up ODI 11659553 at NHTSA ↗ ODI 11662403 · 20,000 mi The contact owns a 2024 Mazda CX-90. The contact stated that while driving at undisclosed low speeds and making a turn, the steering wheel jerked and vibrated, causing the vehicle to become difficult to maneuver. The contact stated that the steering wheel was pulling while veering to the right or to the left. There was no warning light illuminated. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The contact stated that the failure persisted while driving. The vehicle was not diagnosed or repaired. Th… Look up ODI 11662403 at NHTSA ↗
2025-06	3	None	ODI 11664437 I’ve been experiencing power loss and surges/RPMs drop for nearly a month now while driving at various speeds. Each time, the iStop indicator comes on. This is a serious safety concern. I am extremely worried that the vehicle could stall, especially while my family is in the car, while driving on a busy highway. Undoubtedly, this issue presents a significant risk to the safety of drivers and passengers. I am requesting your assistance in initiating an official recall from the manufacturer for this component failure. Based on my research, I am… Look up ODI 11664437 at NHTSA ↗ ODI 11666798 We have had Multiple I-Sense(safety system).It will shutdown whwnever it feels like it no matter the weather.We have had at Mazda 7 times and they have applied several programming updates withouit success. We have also have Apple wireless airplay for directions and phone failure 100's of times and have had it Mazda fro the same 7 times to fix to no avail Look up ODI 11666798 at NHTSA ↗ ODI 11668462 Engine Malfunction have serviced. At least 3 times. One of the 3 (so called) repairs took 3 weeks. They said “Tariffs you know Japan”. When I get this warning my car engine seems to vibrate. I have only had my car since August of 2024. New vehicle I am the 1st and only owner. Today is June 22, 2025 and tomorrow will be another incident number 5. My car is doing this again. I am a [XXX]. Most of the time my car is in the garage. But I have to drive 188 miles on the turnpike to visit my son and come back. This is every 3 months or so. My other s… Look up ODI 11668462 at NHTSA ↗
2025-07	3	None	ODI 11671501 The steering column has a stuck/ stickiness to it specifically when turning left. It’s extremely concerning because unless you’re jerking the wheel back the other direction immediately, it’ll stay in place allowing the vehicle to continue turning Look up ODI 11671501 at NHTSA ↗ ODI 11671953 My 2024 Mazda CX-90 brakes squeal very loudly at low speeds. Also when applying brakes it feels like the anti lock braking system is engaging. Look up ODI 11671953 at NHTSA ↗ ODI 11673579 The rear door seals on the vehicle do not seal which allows water and dust to enter the vehicle from the rear two doors. Mazda customer service has been contacted multiple times on this issue and they refuse to address the issue. The dealer it was purchased at said it was a known issue after we had already purchased the vehicle. You can look online and see a bunch of people reporting the same issue with no resolution. Look up ODI 11673579 at NHTSA ↗
2025-08	3	None	ODI 11680502 Decelerating behind traffic my Mazda cx90 shut the engine down. While still rolling traffic began to accelerate and I pressed the accelerator. The engine did not restart. I bottomed out the pedal with no reaction. I completely removed pressure from the pedal then pressed again before the engine restarted. This vehicle has already had a recall repair that seemed to be for this issue Look up ODI 11680502 at NHTSA ↗ ODI 11681442 While I understand that tires themselves are typically covered by the tire manufacturer’s warranty, this situation is different. Mazda equipped the CX-90 with Falken OEM tires that are inadequate for the weight and design of the vehicle, leading to premature wear at only 20,000 miles. This is not normal wear-and-tear. My claim is that Mazda bears responsibility for installing unsuitable tires on a heavy SUV, which created a safety hazard. Look up ODI 11681442 at NHTSA ↗ ODI 11684144 "The steering wheel intermittently sticks and feels resistant when switching lanes or making turns, especially at highway speeds. It does not return smoothly to center, making it feel unsafe and unpredictable. I brought the vehicle to the Mazda dealership, but they stated they 'cannot replicate the issue' and refused to perform any repairs. This is a safety concern because the sticky steering can make it difficult to control the vehicle and could potentially lead to a crash. There are no warning lights or error messages displayed when this oc… Look up ODI 11684144 at NHTSA ↗
2025-09	4	25V568000	ODI 11685774 Steering wheel is "notchy" when turning, mostly to the left. Worse at higher speeds, like exiting or entering the freeway. It often feels like it may get stuck and I have to jerk it to the right a bit to get it unstuck. Look up ODI 11685774 at NHTSA ↗ ODI 11686263 My Mazda CX90 consistently has a hard delay before jerking my car forward, especially when shifting between 2nd and 3rd gear. This is most common at slow speeds and accelerating from a stop. On top of generally rough shifting, there have been four separate instances where my car blatantly stopped accelerating and slowed my car from 70-80 mph down to 40-45 mph. Once driving up a hill, and the rest on a flat interstate. I tried flooring the gas each time and the rpms would go up to approx 6000, but the car simply would not respond. After multip… Look up ODI 11686263 at NHTSA ↗ ODI 11686926 I bought a brand new 2024 CX90 in May 2025. I was on the on-ramp entering a Highway at an accelerating speed when the car all of a sudden went into a limp mode and was unable to accelerate. This limp mode that kicked in almost caused me to be hit from behind. Immediately on the dash it flashed Engine Malfunction. I had to pull over to the side of the highway and had the car brought to my local Mazda Dealer. My local Mazda dealer stated that the recent recall #25V-568 NTSHA caused the program/software for the car to misread my fuel pump and esse… Look up ODI 11686926 at NHTSA ↗
2025-10	6	None	ODI 11690960 Can not control steering. Almost ran off the road merging onto the interstate because the steering wheel got stuck. Look up ODI 11690960 at NHTSA ↗ ODI 11692949 The tires are listed with the manufacturer and were sold by Mazda on a brand new car to me as 65,000 mile tires I was at a little over 17,000 when Mazda said they were “wearing” oddly and this past Monday they said I needed replacement tires. The pros at the dealership stated they are seeing all CX-90 and CX-70 hybrids need tires before 25,000 miles. It is all over the internet that people are being told the extra weight and torque from the motor are wearing tires to quickly leading to needing to replace them well before time and or some folks … Look up ODI 11692949 at NHTSA ↗ ODI 11694018 The steering rack catastrophically failed at highway speeds with no warning or signals from from the car that anything was wrong. I was driving on a curvy highway at 60mph when the steering started to feel a bit weird when turning to the left. At first it felt like irregularities in the road surface or something of that nature. A few moments later, it was clear that something was completely broken as the car would turn to the right completely normally, but had a wildly different amount of feeling and effort required to turn left at highway spe… Look up ODI 11694018 at NHTSA ↗
2025-11	5	None	ODI 11697985 The steering is notchy during turns when the steering wheel is off center, making fine turning adjustments very difficult especially during turns. If any bumps are encountered during a turn or any turning adjustments need to be made, the steering will catch and release and move in a different direction than expected. It requires constant adjustment but the adjustments are not smooth, there is a binding/notchy feeling. When the car is stationary, the it is clearly observed by turning the wheel slowly and feeling the vibrations or observing the c… Look up ODI 11697985 at NHTSA ↗ ODI 11698429 There is a potential safety risk with the 2024 Mazda CX-90 power steering/lane keep assist. When traveling at moderate speeds steering left into a turn the vehicle jerks to the right. I do not believe this is a direct problem with the lane keep assist as the problem only occurs when in the center of the travel lane and not while on the edge of the road. Lane keep assist works as intended when on the edge of the road or on the center stripped line as I feel a gentle assist again as intended. The hard pulling to the right problem only occurs when… Look up ODI 11698429 at NHTSA ↗ ODI 11698473 Steering wheel is sticking at highway speeds. When going around a curve at highway speeds, steering becomes stuck, requiring additional effort to turn and keep vehicle centered in lane. Steering wheel has to be 'broken loose' by pulling it to the direction opposite of the curve. This results in the vehicle bouncing around lanes which is unsafe. The vehicle is currently at the dealer being inspected. No warnings were present. Look up ODI 11698473 at NHTSA ↗
2025-12	5	None	ODI 11704365 The exterior rear door handles get stuck in the open position. This is a danger and the door has opened while driving since the door handle did not close all the way. I have tried lubricating the both door handles with no improvement. Our car has never been in accident is approximately 18 months old. I have done research on the internet and it looks like this is not a new problem with multiple owners who have complained to the manufacturer in the past with no fix. Here is the link to the forum: [XXX] INFORMATION REDACTED PURSUANT TO THE F… Look up ODI 11704365 at NHTSA ↗ ODI 11704444 My new Mazda CX-90 failed to restart after being stopped at a stop sign. After restarting manually, the dash displayed the check engine light and the “i-stop malfunction” light. The car now flashes this warning whenever it is on. There is an open recall for this issue (24V-816) but my local Mazda dealer does not pull anything up when they search my VIN. It appears the recall only applies to these vehicles built between 12/23 and 4/24. My car was built in 11/23. I believe this recall should be expanded to included more vehicles like mine. Look up ODI 11704444 at NHTSA ↗ ODI 11705191 I am reporting an unresolved safety-related defect with my Mazda CX-90. The vehicle began experiencing repeated malfunctions affecting reliable operation while being driven. The issue was reported to the dealer while the vehicle was still under the manufacturer’s original warranty. The vehicle was taken to a Mazda dealership for diagnosis and repair. The problem has not been resolved, and the vehicle has been held at the dealer for over 30 days. I was provided a manufacturer loaner vehicle because my vehicle has not been deemed reliable to ret… Look up ODI 11705191 at NHTSA ↗
2026-01	15	None	ODI 11708207 The hybrid system malfunction, does not allow the car to start. This stranded us with children [XXX] in the car. This is the second time this has happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look up ODI 11708207 at NHTSA ↗ ODI 11708631 I am reporting a serious steering safety issue. I was told a steering recall had already been fixed before purchase. About four months later, the steering wheel began locking or strongly resisting movement while driving on curvy roads at speeds over 50 mph. When this happens, the wheel does not return to center and requires force to correct, creating a loss of steering control. I took the vehicle to Passport Mazda in Maryland on January 2, 2026. The dealer stated the entire steering wheel panel needs replacement and the part is backordered unt… Look up ODI 11708631 at NHTSA ↗ ODI 11709718 After having stopped at red light, we made a left turn. I immediately felt a jerking sensation as I turned the wheel both left and right. I moved to a parking lot as I feared loosing steering function altogether, and felt the same jerking while parked and turning my wheel right and left. As my home was only a couple of blocks away, I managed to get my vehilcle home. Again, I can only describe the steering issue as a jerking sensation, or notchy sensation, while turning the steering wheel right or left. Dealership duplicated issue and indic… Look up ODI 11709718 at NHTSA ↗
2026-02	25	None	ODI 11714909 Steering is rough and can grab or stick when turning the wheel. Afraid it might lock up while driving. The problem has been confirmed by the Mazda dealership, and the dealer I bought it from. The vehicle has not been inspected by anyone else. No warning lamps, I noticed the problem shortly after I bought it. Look up ODI 11714909 at NHTSA ↗ ODI 11715120 Steering feels sticky and rough when making minor turns. Sometimes there is a jerk sensation as well. Has been persistent and seems to not go away. All recalls for this vehicle have been addressed so I’m not sure what the issue is. Look up ODI 11715120 at NHTSA ↗ ODI 11715472 Reporting multiple safety-related defects on my 2024 Mazda CX-90. Steering system: At approximately 5,000 miles, the vehicle developed abnormal steering behavior, including inconsistent steering response and abnormal feel during normal driving and turning. The condition affected my ability to steer the vehicle predictably and raised safety concerns, particularly during low-speed turns, parking maneuvers, and city driving. The issue was confirmed by the dealer and required replacement of the steering rack, a major steering component. The vehicl… Look up ODI 11715472 at NHTSA ↗
2026-03	37	None	ODI 11721941 My car is giving me various problems with a gear box(a) and accelerations(b). a. It shift from one gear to another on its own. The gear can be put in Reverse, but the light would indicate Park, and the car would not move. Sometime I put the car into Drive and the Parking Break would come up and wont let me release it until I put the car back into Park mode. I've already had multiple"glitches" like this. Couple of weeks ago, when coming out of a stop sign, the gear shifted from Drive into Neutral in the middle of intersection with 2 minors in t… Look up ODI 11721941 at NHTSA ↗ ODI 11722324 NOTES FROM SERVICE TO MY CX90 MAZDA FROM HILEY MAZDA OF HUNTSVILLE [phone removed] During my last oil change with Maza on Nov. 12, 1pm the dealership noticed my windshield wiper fluid leaking into the radiator. They had to order a new radiator and repair this problem. They gave me a loaner CX90 for a week until a new radiator and parts arrived. On Dec 03 new radiator came in and my Mazda dealership and they replaced the radiator and windshield wiper mechanisms. Now on [XXX] I noticed my coolant reservior was empty while I was filling my wi… Look up ODI 11722324 at NHTSA ↗ ODI 11722423 good morning, i'm [XXX]. i have taken untold number of caps off of windshield washer fluid reservoirs so i could put in fluid. this is the first time i've ever had issues with the little flange on the underside of the cap breaking. this is the second time it has happened and this time i was extra extra gentle with removing it and attempting to put it back on since they cost over $20, which in itself is abhorrent price for such a cheap piece of junk, but one of the little cheap plastic flanges broke again. this is plain and simple highway rob… Look up ODI 11722423 at NHTSA ↗
2026-04	38	None	ODI 11728670 Sticky steering overactive lane assist Look up ODI 11728670 at NHTSA ↗ ODI 11728821 My vehicle has already had recall remedy for 24V-022, still experiencing "notchy" steering (momentary increase in steering effort). Mid corner the steering wheel locks into place, I can let my hands off the wheel and the steering wheel maintains the steering angle, I have to forcibly move it out of the lock to either increase or decrease turning radius. This is a recurring issue every time I drive the vehicle. Look up ODI 11728821 at NHTSA ↗ ODI 11729191 Steering locks when turning/ in a curve trajectory. Must manually overpower wheel to break locked position when coming out of the turn. No warning lights or sensors alerted. Vehicle will be brought to dealer for service for determined solution. Available for inspection. Look up ODI 11729191 at NHTSA ↗
2026-05	31	None	ODI 11735033 When driving at highway speeds, steering wheel locks in leftward position. I cannot manually move the steering wheel at this time for around 15 seconds. It happens unexpectedly and is a safety hazard. I brought it to Mazda dealership and they did not fix it. They performed an airbag clockspring replacement and this has not fixed the issue. Look up ODI 11735033 at NHTSA ↗ ODI 11735664 The steering sticks both left and right while driving. The danger of overcorrection and/or running off the road. This has not been looked at by anyone yet. I know this is a reportable defect but it's not attached to this vehicle yet. No warning lights. This was noticed within the first week of owning the vehicle (second owner). Look up ODI 11735664 at NHTSA ↗ ODI 11735826 This issue I’ve seen on different forums just happened to me. Lower radiator hose leaking. Car is at 37000 miles and under no circumstance should this be happening to a new vehicle, Mazda has known about the issue apparently in my model year the manufacturing over tighted the clamp causing it to fail prematurely. This can be catastrophic especially since these leaks are just waiting to happen. If someone was on the highway it would be dangerous Look up ODI 11735826 at NHTSA ↗
2026-06	24	None	ODI 11741420 While driving, the vehicle experiences dangerous episodes of what is widely known as "sticky steering." Specifically, when initiating a sweeping left-hand turn, the steering wheel hits a point of sudden mechanical resistance, requiring an unexpected and sudden increase in steering effort to turn the wheel. When trying to maintain or exit the turn, this resistance causes the steering wheel to bind and pull to the right, requiring forceful manual over-correction to keep the vehicle in its lane and prevent a crash. This is an intermittent but r… Look up ODI 11741420 at NHTSA ↗ ODI 11741523 radiator cracked causing overheating in need of repair. did not hit potholes, was not in an accident. 46,000 miles, 2024. Look up ODI 11741523 at NHTSA ↗ ODI 11741525 My 2024 Mazda CX-90 PHEV Premium Plus has experienced repeated hybrid system failures. The vehicle currently has an active "Hybrid System Malfunction" warning light. This is the latest in a series of 17 recalls and recurring defects since purchase in July 2023. Most recently, the vehicle was out of service from February 14, 2026 to approximately March 18, 2026 due to a severe transmission fluid leak, which the dealer (Nealson Mazda Cool Springs, TN) acknowledged was common in this model. The current hybrid system malfunction warning poses a dir… Look up ODI 11741525 at NHTSA ↗
2026-07	18	None	ODI 11748268 Steering is sticking. Regardless which way I am turning, I have to put force in the steering to make it turn Look up ODI 11748268 at NHTSA ↗ ODI 11748299 While the car was being repaired for the rear brakes issue that was covered under the recently announced extended warranties, the Mazda dealership stated there is also a radiator leak that should be repaired for $1,800. After researching online, it didn't take long to learn that this is another known issue with Mazda CX90s but hasn't been formally recalled at this point. I have no complaints with the dealership I purchased the vehicle from. The complaint is with the manufacturer for yet another known issue on the CX90s that is not a normal ma… Look up ODI 11748299 at NHTSA ↗ ODI 11748481 The official remedy for Recall 24V022 failed on my vehicle. The dangerous steering friction has returned, I feel unsafe driving. when turning to the left the steering wheel sticks. Causing me to have to violently yank the steering wheel in opposite direction. Look up ODI 11748481 at NHTSA ↗
2026-08	16	None	ODI 11754452 My tires are dangerously bald with less than 22,000 miles. They were no longer safe to drive. I believe Mazda is aware of the defective Falken 275/45R21 tires. Look up ODI 11754452 at NHTSA ↗ ODI 11754517 · 15,000 mi The contact owns a 2024 Mazda CX-90. The contact stated that while her husband was driving 70 MPH with the cruise control activated, her husband attempted to deactivate the cruise control before exiting the highway; however, the cruise control failed to deactivate. The brake pedal was depressed, but the brakes failed to stop the vehicle. The contact's husband exited the highway and drove into the median to avoid crashing with other vehicles. The driver turned the steering wheel, causing the vehicle to flip and then slam into the ground, fractur… Look up ODI 11754517 at NHTSA ↗ ODI 11755124 I am reporting a recurring safety-related issue with my 2024 Mazda CX-90 Turbo S Premium involving the mild hybrid system. The first failure occurred at approximately 28,000 miles. While driving, the vehicle displayed multiple warning messages, including "Mild Hybrid Battery Malfunction," "i-Stop Malfunction," and "Engine Malfunction." Shortly afterward, the vehicle entered a reduced-power (limp mode) condition. The loss of normal power made it difficult to safely accelerate and keep pace with surrounding traffic, creating a significant safety… Look up ODI 11755124 at NHTSA ↗
2026-09	13	None	ODI 11761759 Our 2024 Mazda CX-90 has experienced the same significant malfunction on two separate occasions while being driven on busy public roads. The vehicle displayed an “Acceleration Limited Due to Battery Condition” warning and experienced significantly reduced/limited acceleration while driving. This put the occupants and other motorists at risk because the vehicle could not accelerate normally in traffic. A similar occurrence while merging, crossing an intersection, or traveling in heavy traffic could potentially result in a collision. The vehicle… Look up ODI 11761759 at NHTSA ↗ ODI 11762376 Drivers side interior door handle does not latch to open. No notable event lead to this - door opens from outside fine. Huge safety hazard. Look up ODI 11762376 at NHTSA ↗ ODI 11762426 Heavy and sticky steering. While cornering or turning steering wheels can become stuck and does not return to central position and is very heavy. Reported to Mazda USA but they refuse to fix even though this is a know issue with a recall. Concen for the safety of my family while driving the car. Look up ODI 11762426 at NHTSA ↗
2026-10	25	None	ODI 11768659 Steering is notchy/sticky and hard to return to center at all speeds, stopped and on the highway. It drifts on the highway and needs constant corrections. Look up ODI 11768659 at NHTSA ↗ ODI 11768731 I was making a left turn and the steering wheel did not return to center and was stuck in the left turn position. I had to manually force it back. This happened again a few minutes later on another left turn. Look up ODI 11768731 at NHTSA ↗ ODI 11768826 The steering wheel last week suddenly started intermittently locking up mid-turn. It will catch or get "stuck" in whatever position you held your turn in, and will not go back to the 12 o'clock position without forceful interventions to bring it back. Even knowing it was happening and being prepared for it, it locked up so badly driving 60mph around a curve on the highway that it almost made me fly off the road! This is extremely dangerous and unacceptable. I can no longer let me family ride in this car and I don't know what to do. Look up ODI 11768826 at NHTSA ↗
2026-11 (partial)	3	None	ODI 11775279 When going through a roundabout, the steering sticks heavily and jerks and gets stuck. It is dangerous. Look up ODI 11775279 at NHTSA ↗ ODI 11775833 Engine mounts allowed engine to move excessively, causing a cracked radiator. Look up ODI 11775833 at NHTSA ↗ ODI 11776057 My 2024 Mazda CX-90 was purchased brand new with four original Toyo Open Country A51 tires, size 265/55R19. After only 24,291 miles, all four tires developed severe and uneven outer-edge tread wear, despite regular tire rotations approximately every 4,500 miles. On XXX, DeMontrond Mazda in [XXX], inspected the vehicle and officially documented abnormal outer-edge wear on all four tires. The tread measurements were 3/32 inch on the right front tire and 4/32 inch on the other three tires. The dealership recommended replacing all four tires and p… Look up ODI 11776057 at NHTSA ↗

Emerging complaint spikes

Complete months in the latest six months with at least 10 complaints, at least twice the preceding 12-month average, and at least three square-root deviations above that average.

This is a descriptive screening rule, not a statistical defect finding. Publicity and reporting changes can increase submissions.

Recent filing spikes
Month	Reports	Previous monthly average	Leading component	Examples
2026-05	31	12.2	Steering	ODI 11735033 When driving at highway speeds, steering wheel locks in leftward position. I cannot manually move the steering wheel at this time for around 15 seconds. It happens unexpectedly and is a safety hazard. I brought it to Mazda dealership and they did not fix it. They performed an airbag clockspring replacement and this has not fixed the issue. Look up ODI 11735033 at NHTSA ↗ ODI 11735664 The steering sticks both left and right while driving. The danger of overcorrection and/or running off the road. This has not been looked at by anyone yet. I know this is a reportable defect but it's not attached to this vehicle yet. No warning lights. This was noticed within the first week of owning the vehicle (second owner). Look up ODI 11735664 at NHTSA ↗ ODI 11735826 This issue I’ve seen on different forums just happened to me. Lower radiator hose leaking. Car is at 37000 miles and under no circumstance should this be happening to a new vehicle, Mazda has known about the issue apparently in my model year the manufacturing over tighted the clamp causing it to fail prematurely. This can be catastrophic especially since these leaks are just waiting to happen. If someone was on the highway it would be dangerous Look up ODI 11735826 at NHTSA ↗

Equal-age model-year comparison

Model-wide cumulative reports during the first three or five calendar years, starting with the model year (age 0). Only fully elapsed windows are compared.

Observation windowFirst model yearSecond model year

No selected model years have a complete observation window. Choose an eligible year or a shorter window.

Incident date is preferred when valid and no later than filing; otherwise filing date is used. Model year approximates age. Equal observation time does not adjust for sales, distance driven or reporting delays. One complaint linked to multiple model years can appear in each cohort.

Components reported together

Each cell counts unique complaints naming both components. Open a nonzero cell for examples.

Component co-occurrence matrix
Component	Steering	Engine	Unknown Or Other	Electrical System	Power Train	Forward Collision Avoidance: Adaptive Cruise Control	Vehicle Speed Control	Fuel/Propulsion System
Steering	—	7 ODI 11557553 These are two major problem i want to highlight, which need immediate attention One of them is related to steering wheel, which is a major safety concern for this vehicle to be on road. 1) Major safety concern- steering wheel Steering wheel is catchy when you are driving vehicle on high speed, which make this vehicle so difficult to control/ maneuver and struggling to keep this in a lane Steering wheel catchy means- it becomes hard when you steer and then skid before finally engaged. This makes driver nervous and can lead to an accident due… Look up ODI 11557553 at NHTSA ↗ ODI 11571146 The major issue that happened to our newly purchased CX 90 last February 3 with more than 500 miles on it started around 5:30 pm of February 8, while my wife is driving this vehicle with my daughter, all of a sudden the car stopped at the middle of the road with warning signs popping up in the dash screen like I-active sense malfunction, hybrid battery malfunction, engine malfunction light on, and on top of these, critical vehicle malfunction. The car won't start and disabled. Also, the vehicle cannot switch to neutral gear to push/pull the v… Look up ODI 11571146 at NHTSA ↗ ODI 11629131 While driving (less than 2000 miles on the OD) in our 2024 cx90 SE the vehicle started to shift out of timing and everything shut off at once. The vehicle lost all power and all parts shut down. The vehicle would start back up and power steering went out. Our driving speed was at 30mph so it was extremely scary during rush hour traffic. We had to have it towed to the dealership, we're not sure what the issue will be. Look up ODI 11629131 at NHTSA ↗	7 ODI 11616728 Mazda's Driver Personalization System is highly defective and properly recognizes a driver, at best, 40% of the time. Since multiple functions are tied to this system such as seat position, steering wheel position, infotainment presets, and a variety of other vehicle preferences, this not only causes an inconvenience issue but also a safety issue. The safety problem is that one has to stop the car, put it into Park, press through multiple menus and keystrokes just to change the setting to the correct driver. Look up ODI 11616728 at NHTSA ↗ ODI 11705995 Steering wheel gets stuck when turning left on speed 35-50 or over Look up ODI 11705995 at NHTSA ↗ ODI 11718158 To Whom It May Concern, I am submitting this complaint to report serious and ongoing safety concerns regarding my Mazda CX-90. I believe this vehicle presents a significant safety risk to occupants and other drivers on the road. Since the date of purchase, this vehicle has been subject to numerous recalls, repeated software updates, and multiple mechanical issues. The number of recalls alone raises concern about the safety and reliability of this model. In addition, the vehicle has been in service many times, and I have frequently been provid… Look up ODI 11718158 at NHTSA ↗	5 ODI 11571146 The major issue that happened to our newly purchased CX 90 last February 3 with more than 500 miles on it started around 5:30 pm of February 8, while my wife is driving this vehicle with my daughter, all of a sudden the car stopped at the middle of the road with warning signs popping up in the dash screen like I-active sense malfunction, hybrid battery malfunction, engine malfunction light on, and on top of these, critical vehicle malfunction. The car won't start and disabled. Also, the vehicle cannot switch to neutral gear to push/pull the v… Look up ODI 11571146 at NHTSA ↗ ODI 11684144 "The steering wheel intermittently sticks and feels resistant when switching lanes or making turns, especially at highway speeds. It does not return smoothly to center, making it feel unsafe and unpredictable. I brought the vehicle to the Mazda dealership, but they stated they 'cannot replicate the issue' and refused to perform any repairs. This is a safety concern because the sticky steering can make it difficult to control the vehicle and could potentially lead to a crash. There are no warning lights or error messages displayed when this oc… Look up ODI 11684144 at NHTSA ↗ ODI 11715472 Reporting multiple safety-related defects on my 2024 Mazda CX-90. Steering system: At approximately 5,000 miles, the vehicle developed abnormal steering behavior, including inconsistent steering response and abnormal feel during normal driving and turning. The condition affected my ability to steer the vehicle predictably and raised safety concerns, particularly during low-speed turns, parking maneuvers, and city driving. The issue was confirmed by the dealer and required replacement of the steering rack, a major steering component. The vehicl… Look up ODI 11715472 at NHTSA ↗	3 ODI 11629131 While driving (less than 2000 miles on the OD) in our 2024 cx90 SE the vehicle started to shift out of timing and everything shut off at once. The vehicle lost all power and all parts shut down. The vehicle would start back up and power steering went out. Our driving speed was at 30mph so it was extremely scary during rush hour traffic. We had to have it towed to the dealership, we're not sure what the issue will be. Look up ODI 11629131 at NHTSA ↗ ODI 11738895 When I’m driving, the steering wheel suddenly gets stuck and pulls against me with force. This is extremely dangerous, especially on the freeway or when going over a bridge , the car pulls in the opposite direction of where I’m steering. The brakes also start squealing very loudly. It feels like the steering wheel is about to lock up while I’m driving, and I’ve had to physically fight it to keep control of the car. This is a serious safety risk, and it feels like the vehicle could lose steering at any moment. Look up ODI 11738895 at NHTSA ↗ ODI 11752549 When curving left my steering wheel will get “stuck”. It becomes heavy and then jerks back like it just “unlocked”. I haven’t had to pull it back forcefully, yet, but I’m sure it’s not far off. Went to Mazda dealership who state it’s mechanically related to a rack and pinion within the steering components. My car was part of the initial “sticky steering” recall which the previous owner had done in March of 2024. Happy to allow inspection if needed. My safety, along with the safety of others, is at risk anytime I travel along a curve where I cou… Look up ODI 11752549 at NHTSA ↗	0	1 ODI 11718158 To Whom It May Concern, I am submitting this complaint to report serious and ongoing safety concerns regarding my Mazda CX-90. I believe this vehicle presents a significant safety risk to occupants and other drivers on the road. Since the date of purchase, this vehicle has been subject to numerous recalls, repeated software updates, and multiple mechanical issues. The number of recalls alone raises concern about the safety and reliability of this model. In addition, the vehicle has been in service many times, and I have frequently been provid… Look up ODI 11718158 at NHTSA ↗	0
Engine	7 ODI 11557553 These are two major problem i want to highlight, which need immediate attention One of them is related to steering wheel, which is a major safety concern for this vehicle to be on road. 1) Major safety concern- steering wheel Steering wheel is catchy when you are driving vehicle on high speed, which make this vehicle so difficult to control/ maneuver and struggling to keep this in a lane Steering wheel catchy means- it becomes hard when you steer and then skid before finally engaged. This makes driver nervous and can lead to an accident due… Look up ODI 11557553 at NHTSA ↗ ODI 11571146 The major issue that happened to our newly purchased CX 90 last February 3 with more than 500 miles on it started around 5:30 pm of February 8, while my wife is driving this vehicle with my daughter, all of a sudden the car stopped at the middle of the road with warning signs popping up in the dash screen like I-active sense malfunction, hybrid battery malfunction, engine malfunction light on, and on top of these, critical vehicle malfunction. The car won't start and disabled. Also, the vehicle cannot switch to neutral gear to push/pull the v… Look up ODI 11571146 at NHTSA ↗ ODI 11629131 While driving (less than 2000 miles on the OD) in our 2024 cx90 SE the vehicle started to shift out of timing and everything shut off at once. The vehicle lost all power and all parts shut down. The vehicle would start back up and power steering went out. Our driving speed was at 30mph so it was extremely scary during rush hour traffic. We had to have it towed to the dealership, we're not sure what the issue will be. Look up ODI 11629131 at NHTSA ↗	—	8 ODI 11558847 On 12/5/2023, upon turn after intersection, loss of power to the engine. Pushing gas provided no response from the engine. Engine power cut to about 10 miles an hour. Felt as the car was driving on battery - as no engine was heard. Was able to pull over to the side. Turned off and on engine 2-3 times but the power wasn't restored. Received warning on dashboard that there is malfunction with engine. Also received errors on Mazda application I had on phone. Engine light was on the dashboard. Photos attached. While obtaining assistance for tow ser… Look up ODI 11558847 at NHTSA ↗ ODI 11643864 The wires under the hood were chewed up by rodents. The cars wires are insulated with a soy based wiring coating. My car is at the dealership for repair and deemed undrivable. This is so unfair because the car is new and only has 6200 miles on it. I am now facing insurance deductible. The dealer says the vehicle is undrivable because it is a safety issue and the engine might catch fire Look up ODI 11643864 at NHTSA ↗ ODI 11664437 I’ve been experiencing power loss and surges/RPMs drop for nearly a month now while driving at various speeds. Each time, the iStop indicator comes on. This is a serious safety concern. I am extremely worried that the vehicle could stall, especially while my family is in the car, while driving on a busy highway. Undoubtedly, this issue presents a significant risk to the safety of drivers and passengers. I am requesting your assistance in initiating an official recall from the manufacturer for this component failure. Based on my research, I am… Look up ODI 11664437 at NHTSA ↗	15 ODI 11571146 The major issue that happened to our newly purchased CX 90 last February 3 with more than 500 miles on it started around 5:30 pm of February 8, while my wife is driving this vehicle with my daughter, all of a sudden the car stopped at the middle of the road with warning signs popping up in the dash screen like I-active sense malfunction, hybrid battery malfunction, engine malfunction light on, and on top of these, critical vehicle malfunction. The car won't start and disabled. Also, the vehicle cannot switch to neutral gear to push/pull the v… Look up ODI 11571146 at NHTSA ↗ ODI 11577123 There has been two dangerous failures both occurring in an intersection. First instance was in December of 2023 whey the fuel pump failed while turning in an intersection. The second incident was a hybrid battery malfunction, rendering my vehicle unusable in the middle of an intersection again. This was 03/2023 Look up ODI 11577123 at NHTSA ↗ ODI 11615790 Stopped at a red light on a busy 2-lane road. I-stop function turned the engine off. When the light turned green, releasing the brake caused a "Hybrid Battery Malfunction" error and the engine failed to start. We put the transmission in park and attempted to turn off and turn on the car with the push to start button. When we attempted to start the car with the push to start button, the car would not start. We were unable to shift into neutral to move the car out of the busy 2-lane highway and were blocking traffic for about an hour. The first t… Look up ODI 11615790 at NHTSA ↗	10 ODI 11558847 On 12/5/2023, upon turn after intersection, loss of power to the engine. Pushing gas provided no response from the engine. Engine power cut to about 10 miles an hour. Felt as the car was driving on battery - as no engine was heard. Was able to pull over to the side. Turned off and on engine 2-3 times but the power wasn't restored. Received warning on dashboard that there is malfunction with engine. Also received errors on Mazda application I had on phone. Engine light was on the dashboard. Photos attached. While obtaining assistance for tow ser… Look up ODI 11558847 at NHTSA ↗ ODI 11563143 Turning left at intersection at green light , the oncoming traffic sped up and I needed to floor it to not get hit. The my car switch to hybrid and went into a crawl pace. I had to floor it again to wake it up and get the heck out of the way. I don't think the computer is doing a good job talking to the hybrid system and the powertrain during emergency maneuvering. This can be dangerous. I know it scared the hell out me. Look up ODI 11563143 at NHTSA ↗ ODI 11615790 Stopped at a red light on a busy 2-lane road. I-stop function turned the engine off. When the light turned green, releasing the brake caused a "Hybrid Battery Malfunction" error and the engine failed to start. We put the transmission in park and attempted to turn off and turn on the car with the push to start button. When we attempted to start the car with the push to start button, the car would not start. We were unable to shift into neutral to move the car out of the busy 2-lane highway and were blocking traffic for about an hour. The first t… Look up ODI 11615790 at NHTSA ↗	0	2 ODI 11575074 Car has 5000 miles on it. Numerous issues with car. Unsafe steering. Dealer not able to repair steering until Mazda provides parts for recall. Now on the highway with a medium depressed foot pedal the car speeds up on its own. Happened 2 times so far. Brakes had to be applied to slow car down. It was very brief because I immediately stepped on the brake, but it was definitely an uncommanded acceleration. Both times I did NOT have cruise control on. Definitely not safe. Look up ODI 11575074 at NHTSA ↗ ODI 11725659 I am reporting a serious safety defect involving unintended acceleration in my 2024 Mazda plug-in hybrid vehicle. On multiple occasions, the vehicle has suddenly accelerated without input from me, creating dangerous situations where I nearly lost control and risked a collision. This issue has occurred at least four times since January 2026. I previously brought the vehicle to an authorized Mazda dealership, where it remained for approximately two weeks; however, they were unable to replicate the problem and returned the vehicle, stating no faul… Look up ODI 11725659 at NHTSA ↗	8 ODI 11552119 Vehicle low fuel indicators remained lighted up even after fulling up the vehicle tank. it appears is a faulty gas sensor, which if is not replaced can lead to false gasoline levels. Look up ODI 11552119 at NHTSA ↗ ODI 11577123 There has been two dangerous failures both occurring in an intersection. First instance was in December of 2023 whey the fuel pump failed while turning in an intersection. The second incident was a hybrid battery malfunction, rendering my vehicle unusable in the middle of an intersection again. This was 03/2023 Look up ODI 11577123 at NHTSA ↗ ODI 11686926 I bought a brand new 2024 CX90 in May 2025. I was on the on-ramp entering a Highway at an accelerating speed when the car all of a sudden went into a limp mode and was unable to accelerate. This limp mode that kicked in almost caused me to be hit from behind. Immediately on the dash it flashed Engine Malfunction. I had to pull over to the side of the highway and had the car brought to my local Mazda Dealer. My local Mazda dealer stated that the recent recall #25V-568 NTSHA caused the program/software for the car to misread my fuel pump and esse… Look up ODI 11686926 at NHTSA ↗
Unknown Or Other	7 ODI 11616728 Mazda's Driver Personalization System is highly defective and properly recognizes a driver, at best, 40% of the time. Since multiple functions are tied to this system such as seat position, steering wheel position, infotainment presets, and a variety of other vehicle preferences, this not only causes an inconvenience issue but also a safety issue. The safety problem is that one has to stop the car, put it into Park, press through multiple menus and keystrokes just to change the setting to the correct driver. Look up ODI 11616728 at NHTSA ↗ ODI 11705995 Steering wheel gets stuck when turning left on speed 35-50 or over Look up ODI 11705995 at NHTSA ↗ ODI 11718158 To Whom It May Concern, I am submitting this complaint to report serious and ongoing safety concerns regarding my Mazda CX-90. I believe this vehicle presents a significant safety risk to occupants and other drivers on the road. Since the date of purchase, this vehicle has been subject to numerous recalls, repeated software updates, and multiple mechanical issues. The number of recalls alone raises concern about the safety and reliability of this model. In addition, the vehicle has been in service many times, and I have frequently been provid… Look up ODI 11718158 at NHTSA ↗	8 ODI 11558847 On 12/5/2023, upon turn after intersection, loss of power to the engine. Pushing gas provided no response from the engine. Engine power cut to about 10 miles an hour. Felt as the car was driving on battery - as no engine was heard. Was able to pull over to the side. Turned off and on engine 2-3 times but the power wasn't restored. Received warning on dashboard that there is malfunction with engine. Also received errors on Mazda application I had on phone. Engine light was on the dashboard. Photos attached. While obtaining assistance for tow ser… Look up ODI 11558847 at NHTSA ↗ ODI 11643864 The wires under the hood were chewed up by rodents. The cars wires are insulated with a soy based wiring coating. My car is at the dealership for repair and deemed undrivable. This is so unfair because the car is new and only has 6200 miles on it. I am now facing insurance deductible. The dealer says the vehicle is undrivable because it is a safety issue and the engine might catch fire Look up ODI 11643864 at NHTSA ↗ ODI 11664437 I’ve been experiencing power loss and surges/RPMs drop for nearly a month now while driving at various speeds. Each time, the iStop indicator comes on. This is a serious safety concern. I am extremely worried that the vehicle could stall, especially while my family is in the car, while driving on a busy highway. Undoubtedly, this issue presents a significant risk to the safety of drivers and passengers. I am requesting your assistance in initiating an official recall from the manufacturer for this component failure. Based on my research, I am… Look up ODI 11664437 at NHTSA ↗	—	6 ODI 11705191 I am reporting an unresolved safety-related defect with my Mazda CX-90. The vehicle began experiencing repeated malfunctions affecting reliable operation while being driven. The issue was reported to the dealer while the vehicle was still under the manufacturer’s original warranty. The vehicle was taken to a Mazda dealership for diagnosis and repair. The problem has not been resolved, and the vehicle has been held at the dealer for over 30 days. I was provided a manufacturer loaner vehicle because my vehicle has not been deemed reliable to ret… Look up ODI 11705191 at NHTSA ↗ ODI 11712279 I have a 2024 MAZD CX-90 Preferred Plus AWD. I was driving my [XXX] grandson to preschool and it sounded as though the passenger's door opened while I was driving. In the split second I looked back to check, unfortunately, I hit a guard rail. My grandson was buckled in his car seat. his first words were "Meme, the door opened but I didn't do it". He was buckled in his car seat and I believe the safety door locks were on. There was no warning sound or light indicating the door was open while I drove. I pulled over, got out of the car and looked… Look up ODI 11712279 at NHTSA ↗ ODI 11727151 Started the car to go to work and the check engine light came on, I stop started flashing and wouldn’t turn off. Message says there is a malfunction with the hybrid system and to visit Mazda dealer. I had to drive it to work, so it drove fine. But the lights never went off. Look up ODI 11727151 at NHTSA ↗	7 ODI 11558847 On 12/5/2023, upon turn after intersection, loss of power to the engine. Pushing gas provided no response from the engine. Engine power cut to about 10 miles an hour. Felt as the car was driving on battery - as no engine was heard. Was able to pull over to the side. Turned off and on engine 2-3 times but the power wasn't restored. Received warning on dashboard that there is malfunction with engine. Also received errors on Mazda application I had on phone. Engine light was on the dashboard. Photos attached. While obtaining assistance for tow ser… Look up ODI 11558847 at NHTSA ↗ ODI 11664437 I’ve been experiencing power loss and surges/RPMs drop for nearly a month now while driving at various speeds. Each time, the iStop indicator comes on. This is a serious safety concern. I am extremely worried that the vehicle could stall, especially while my family is in the car, while driving on a busy highway. Undoubtedly, this issue presents a significant risk to the safety of drivers and passengers. I am requesting your assistance in initiating an official recall from the manufacturer for this component failure. Based on my research, I am… Look up ODI 11664437 at NHTSA ↗ ODI 11705191 I am reporting an unresolved safety-related defect with my Mazda CX-90. The vehicle began experiencing repeated malfunctions affecting reliable operation while being driven. The issue was reported to the dealer while the vehicle was still under the manufacturer’s original warranty. The vehicle was taken to a Mazda dealership for diagnosis and repair. The problem has not been resolved, and the vehicle has been held at the dealer for over 30 days. I was provided a manufacturer loaner vehicle because my vehicle has not been deemed reliable to ret… Look up ODI 11705191 at NHTSA ↗	0	2 ODI 11718158 To Whom It May Concern, I am submitting this complaint to report serious and ongoing safety concerns regarding my Mazda CX-90. I believe this vehicle presents a significant safety risk to occupants and other drivers on the road. Since the date of purchase, this vehicle has been subject to numerous recalls, repeated software updates, and multiple mechanical issues. The number of recalls alone raises concern about the safety and reliability of this model. In addition, the vehicle has been in service many times, and I have frequently been provid… Look up ODI 11718158 at NHTSA ↗ ODI 11725659 I am reporting a serious safety defect involving unintended acceleration in my 2024 Mazda plug-in hybrid vehicle. On multiple occasions, the vehicle has suddenly accelerated without input from me, creating dangerous situations where I nearly lost control and risked a collision. This issue has occurred at least four times since January 2026. I previously brought the vehicle to an authorized Mazda dealership, where it remained for approximately two weeks; however, they were unable to replicate the problem and returned the vehicle, stating no faul… Look up ODI 11725659 at NHTSA ↗	0
Electrical System	5 ODI 11571146 The major issue that happened to our newly purchased CX 90 last February 3 with more than 500 miles on it started around 5:30 pm of February 8, while my wife is driving this vehicle with my daughter, all of a sudden the car stopped at the middle of the road with warning signs popping up in the dash screen like I-active sense malfunction, hybrid battery malfunction, engine malfunction light on, and on top of these, critical vehicle malfunction. The car won't start and disabled. Also, the vehicle cannot switch to neutral gear to push/pull the v… Look up ODI 11571146 at NHTSA ↗ ODI 11684144 "The steering wheel intermittently sticks and feels resistant when switching lanes or making turns, especially at highway speeds. It does not return smoothly to center, making it feel unsafe and unpredictable. I brought the vehicle to the Mazda dealership, but they stated they 'cannot replicate the issue' and refused to perform any repairs. This is a safety concern because the sticky steering can make it difficult to control the vehicle and could potentially lead to a crash. There are no warning lights or error messages displayed when this oc… Look up ODI 11684144 at NHTSA ↗ ODI 11715472 Reporting multiple safety-related defects on my 2024 Mazda CX-90. Steering system: At approximately 5,000 miles, the vehicle developed abnormal steering behavior, including inconsistent steering response and abnormal feel during normal driving and turning. The condition affected my ability to steer the vehicle predictably and raised safety concerns, particularly during low-speed turns, parking maneuvers, and city driving. The issue was confirmed by the dealer and required replacement of the steering rack, a major steering component. The vehicl… Look up ODI 11715472 at NHTSA ↗	15 ODI 11571146 The major issue that happened to our newly purchased CX 90 last February 3 with more than 500 miles on it started around 5:30 pm of February 8, while my wife is driving this vehicle with my daughter, all of a sudden the car stopped at the middle of the road with warning signs popping up in the dash screen like I-active sense malfunction, hybrid battery malfunction, engine malfunction light on, and on top of these, critical vehicle malfunction. The car won't start and disabled. Also, the vehicle cannot switch to neutral gear to push/pull the v… Look up ODI 11571146 at NHTSA ↗ ODI 11577123 There has been two dangerous failures both occurring in an intersection. First instance was in December of 2023 whey the fuel pump failed while turning in an intersection. The second incident was a hybrid battery malfunction, rendering my vehicle unusable in the middle of an intersection again. This was 03/2023 Look up ODI 11577123 at NHTSA ↗ ODI 11615790 Stopped at a red light on a busy 2-lane road. I-stop function turned the engine off. When the light turned green, releasing the brake caused a "Hybrid Battery Malfunction" error and the engine failed to start. We put the transmission in park and attempted to turn off and turn on the car with the push to start button. When we attempted to start the car with the push to start button, the car would not start. We were unable to shift into neutral to move the car out of the busy 2-lane highway and were blocking traffic for about an hour. The first t… Look up ODI 11615790 at NHTSA ↗	6 ODI 11705191 I am reporting an unresolved safety-related defect with my Mazda CX-90. The vehicle began experiencing repeated malfunctions affecting reliable operation while being driven. The issue was reported to the dealer while the vehicle was still under the manufacturer’s original warranty. The vehicle was taken to a Mazda dealership for diagnosis and repair. The problem has not been resolved, and the vehicle has been held at the dealer for over 30 days. I was provided a manufacturer loaner vehicle because my vehicle has not been deemed reliable to ret… Look up ODI 11705191 at NHTSA ↗ ODI 11712279 I have a 2024 MAZD CX-90 Preferred Plus AWD. I was driving my [XXX] grandson to preschool and it sounded as though the passenger's door opened while I was driving. In the split second I looked back to check, unfortunately, I hit a guard rail. My grandson was buckled in his car seat. his first words were "Meme, the door opened but I didn't do it". He was buckled in his car seat and I believe the safety door locks were on. There was no warning sound or light indicating the door was open while I drove. I pulled over, got out of the car and looked… Look up ODI 11712279 at NHTSA ↗ ODI 11727151 Started the car to go to work and the check engine light came on, I stop started flashing and wouldn’t turn off. Message says there is a malfunction with the hybrid system and to visit Mazda dealer. I had to drive it to work, so it drove fine. But the lights never went off. Look up ODI 11727151 at NHTSA ↗	—	12 ODI 11615790 Stopped at a red light on a busy 2-lane road. I-stop function turned the engine off. When the light turned green, releasing the brake caused a "Hybrid Battery Malfunction" error and the engine failed to start. We put the transmission in park and attempted to turn off and turn on the car with the push to start button. When we attempted to start the car with the push to start button, the car would not start. We were unable to shift into neutral to move the car out of the busy 2-lane highway and were blocking traffic for about an hour. The first t… Look up ODI 11615790 at NHTSA ↗ ODI 11704444 My new Mazda CX-90 failed to restart after being stopped at a stop sign. After restarting manually, the dash displayed the check engine light and the “i-stop malfunction” light. The car now flashes this warning whenever it is on. There is an open recall for this issue (24V-816) but my local Mazda dealer does not pull anything up when they search my VIN. It appears the recall only applies to these vehicles built between 12/23 and 4/24. My car was built in 11/23. I believe this recall should be expanded to included more vehicles like mine. Look up ODI 11704444 at NHTSA ↗ ODI 11705191 I am reporting an unresolved safety-related defect with my Mazda CX-90. The vehicle began experiencing repeated malfunctions affecting reliable operation while being driven. The issue was reported to the dealer while the vehicle was still under the manufacturer’s original warranty. The vehicle was taken to a Mazda dealership for diagnosis and repair. The problem has not been resolved, and the vehicle has been held at the dealer for over 30 days. I was provided a manufacturer loaner vehicle because my vehicle has not been deemed reliable to ret… Look up ODI 11705191 at NHTSA ↗	1 ODI 11521778 During normal driving conditions going down a state highway, the vehicle lost speed with adaptive cruise control enabled. Noticing the vehicle was losing speed, I depressed the accelerator pedal. The accelerator pedal was unresponsive and unable to accelerate, I had to maneuver off the highway. Luckily, the car behind my vehicle was far enough behind me and my vehicle was going fast enough that I was able to coast to a safe stop on the side of the highway. A message popped up on the instrument cluster screen informing me to shift the transm… Look up ODI 11521778 at NHTSA ↗	1 ODI 11521778 During normal driving conditions going down a state highway, the vehicle lost speed with adaptive cruise control enabled. Noticing the vehicle was losing speed, I depressed the accelerator pedal. The accelerator pedal was unresponsive and unable to accelerate, I had to maneuver off the highway. Luckily, the car behind my vehicle was far enough behind me and my vehicle was going fast enough that I was able to coast to a safe stop on the side of the highway. A message popped up on the instrument cluster screen informing me to shift the transm… Look up ODI 11521778 at NHTSA ↗	4 ODI 11577123 There has been two dangerous failures both occurring in an intersection. First instance was in December of 2023 whey the fuel pump failed while turning in an intersection. The second incident was a hybrid battery malfunction, rendering my vehicle unusable in the middle of an intersection again. This was 03/2023 Look up ODI 11577123 at NHTSA ↗ ODI 11633686 The fuel gauge and range indicator are faulty. I was doing long-distance highway driving during the holidays. At 1/4 tank, the range indicator said 110 miles until empty. As soon as the needle dipped a fraction below 1/4 tank (about 20 miles later) the range indicator dropped instantly to 40 miles left AND THEN DROPPED ONE MILE PER SECOND UNTIL IT REGISTERED ZERO. The needle also fell at the same rate until I was driving on the interstate with zero range and a gas gauge buried below empty. All of this occurred within one minute. I pulled into t… Look up ODI 11633686 at NHTSA ↗ ODI 11741525 My 2024 Mazda CX-90 PHEV Premium Plus has experienced repeated hybrid system failures. The vehicle currently has an active "Hybrid System Malfunction" warning light. This is the latest in a series of 17 recalls and recurring defects since purchase in July 2023. Most recently, the vehicle was out of service from February 14, 2026 to approximately March 18, 2026 due to a severe transmission fluid leak, which the dealer (Nealson Mazda Cool Springs, TN) acknowledged was common in this model. The current hybrid system malfunction warning poses a dir… Look up ODI 11741525 at NHTSA ↗
Power Train	3 ODI 11629131 While driving (less than 2000 miles on the OD) in our 2024 cx90 SE the vehicle started to shift out of timing and everything shut off at once. The vehicle lost all power and all parts shut down. The vehicle would start back up and power steering went out. Our driving speed was at 30mph so it was extremely scary during rush hour traffic. We had to have it towed to the dealership, we're not sure what the issue will be. Look up ODI 11629131 at NHTSA ↗ ODI 11738895 When I’m driving, the steering wheel suddenly gets stuck and pulls against me with force. This is extremely dangerous, especially on the freeway or when going over a bridge , the car pulls in the opposite direction of where I’m steering. The brakes also start squealing very loudly. It feels like the steering wheel is about to lock up while I’m driving, and I’ve had to physically fight it to keep control of the car. This is a serious safety risk, and it feels like the vehicle could lose steering at any moment. Look up ODI 11738895 at NHTSA ↗ ODI 11752549 When curving left my steering wheel will get “stuck”. It becomes heavy and then jerks back like it just “unlocked”. I haven’t had to pull it back forcefully, yet, but I’m sure it’s not far off. Went to Mazda dealership who state it’s mechanically related to a rack and pinion within the steering components. My car was part of the initial “sticky steering” recall which the previous owner had done in March of 2024. Happy to allow inspection if needed. My safety, along with the safety of others, is at risk anytime I travel along a curve where I cou… Look up ODI 11752549 at NHTSA ↗	10 ODI 11558847 On 12/5/2023, upon turn after intersection, loss of power to the engine. Pushing gas provided no response from the engine. Engine power cut to about 10 miles an hour. Felt as the car was driving on battery - as no engine was heard. Was able to pull over to the side. Turned off and on engine 2-3 times but the power wasn't restored. Received warning on dashboard that there is malfunction with engine. Also received errors on Mazda application I had on phone. Engine light was on the dashboard. Photos attached. While obtaining assistance for tow ser… Look up ODI 11558847 at NHTSA ↗ ODI 11563143 Turning left at intersection at green light , the oncoming traffic sped up and I needed to floor it to not get hit. The my car switch to hybrid and went into a crawl pace. I had to floor it again to wake it up and get the heck out of the way. I don't think the computer is doing a good job talking to the hybrid system and the powertrain during emergency maneuvering. This can be dangerous. I know it scared the hell out me. Look up ODI 11563143 at NHTSA ↗ ODI 11615790 Stopped at a red light on a busy 2-lane road. I-stop function turned the engine off. When the light turned green, releasing the brake caused a "Hybrid Battery Malfunction" error and the engine failed to start. We put the transmission in park and attempted to turn off and turn on the car with the push to start button. When we attempted to start the car with the push to start button, the car would not start. We were unable to shift into neutral to move the car out of the busy 2-lane highway and were blocking traffic for about an hour. The first t… Look up ODI 11615790 at NHTSA ↗	7 ODI 11558847 On 12/5/2023, upon turn after intersection, loss of power to the engine. Pushing gas provided no response from the engine. Engine power cut to about 10 miles an hour. Felt as the car was driving on battery - as no engine was heard. Was able to pull over to the side. Turned off and on engine 2-3 times but the power wasn't restored. Received warning on dashboard that there is malfunction with engine. Also received errors on Mazda application I had on phone. Engine light was on the dashboard. Photos attached. While obtaining assistance for tow ser… Look up ODI 11558847 at NHTSA ↗ ODI 11664437 I’ve been experiencing power loss and surges/RPMs drop for nearly a month now while driving at various speeds. Each time, the iStop indicator comes on. This is a serious safety concern. I am extremely worried that the vehicle could stall, especially while my family is in the car, while driving on a busy highway. Undoubtedly, this issue presents a significant risk to the safety of drivers and passengers. I am requesting your assistance in initiating an official recall from the manufacturer for this component failure. Based on my research, I am… Look up ODI 11664437 at NHTSA ↗ ODI 11705191 I am reporting an unresolved safety-related defect with my Mazda CX-90. The vehicle began experiencing repeated malfunctions affecting reliable operation while being driven. The issue was reported to the dealer while the vehicle was still under the manufacturer’s original warranty. The vehicle was taken to a Mazda dealership for diagnosis and repair. The problem has not been resolved, and the vehicle has been held at the dealer for over 30 days. I was provided a manufacturer loaner vehicle because my vehicle has not been deemed reliable to ret… Look up ODI 11705191 at NHTSA ↗	12 ODI 11615790 Stopped at a red light on a busy 2-lane road. I-stop function turned the engine off. When the light turned green, releasing the brake caused a "Hybrid Battery Malfunction" error and the engine failed to start. We put the transmission in park and attempted to turn off and turn on the car with the push to start button. When we attempted to start the car with the push to start button, the car would not start. We were unable to shift into neutral to move the car out of the busy 2-lane highway and were blocking traffic for about an hour. The first t… Look up ODI 11615790 at NHTSA ↗ ODI 11704444 My new Mazda CX-90 failed to restart after being stopped at a stop sign. After restarting manually, the dash displayed the check engine light and the “i-stop malfunction” light. The car now flashes this warning whenever it is on. There is an open recall for this issue (24V-816) but my local Mazda dealer does not pull anything up when they search my VIN. It appears the recall only applies to these vehicles built between 12/23 and 4/24. My car was built in 11/23. I believe this recall should be expanded to included more vehicles like mine. Look up ODI 11704444 at NHTSA ↗ ODI 11705191 I am reporting an unresolved safety-related defect with my Mazda CX-90. The vehicle began experiencing repeated malfunctions affecting reliable operation while being driven. The issue was reported to the dealer while the vehicle was still under the manufacturer’s original warranty. The vehicle was taken to a Mazda dealership for diagnosis and repair. The problem has not been resolved, and the vehicle has been held at the dealer for over 30 days. I was provided a manufacturer loaner vehicle because my vehicle has not been deemed reliable to ret… Look up ODI 11705191 at NHTSA ↗	—	0	0	3 ODI 11737446 My 2024 Mazda CX-90 MHEV has experienced multiple life-threatening sudden engine stalls and a complete loss of motive power while driving in active traffic lanes. The first incident occurred on December 31, 2024, when the vehicle abruptly shut down with an "Engine Malfunction" dashboard alert. The vehicle was towed to an authorized Mazda dealership (Palatine, IL), where it was held for a week, but technicians stated they could not replicate the issue and returned the car to me as safe. On March 30, 2026, the exact same failure recurred. While… Look up ODI 11737446 at NHTSA ↗ ODI 11741525 My 2024 Mazda CX-90 PHEV Premium Plus has experienced repeated hybrid system failures. The vehicle currently has an active "Hybrid System Malfunction" warning light. This is the latest in a series of 17 recalls and recurring defects since purchase in July 2023. Most recently, the vehicle was out of service from February 14, 2026 to approximately March 18, 2026 due to a severe transmission fluid leak, which the dealer (Nealson Mazda Cool Springs, TN) acknowledged was common in this model. The current hybrid system malfunction warning poses a dir… Look up ODI 11741525 at NHTSA ↗ ODI 11747228 The lower fuel pump is going out. It is a known issue with the car. I was driving out of town and the car started to stall. My steering has become ruggish while on the trip as well, and steering was complicated during heavy winds. The car has been inspected by dealer and both warning lights have been cleared. But the issues still remain. Look up ODI 11747228 at NHTSA ↗
Forward Collision Avoidance: Adaptive Cruise Control	0	0	0	1 ODI 11521778 During normal driving conditions going down a state highway, the vehicle lost speed with adaptive cruise control enabled. Noticing the vehicle was losing speed, I depressed the accelerator pedal. The accelerator pedal was unresponsive and unable to accelerate, I had to maneuver off the highway. Luckily, the car behind my vehicle was far enough behind me and my vehicle was going fast enough that I was able to coast to a safe stop on the side of the highway. A message popped up on the instrument cluster screen informing me to shift the transm… Look up ODI 11521778 at NHTSA ↗	0	—	10 ODI 11521778 During normal driving conditions going down a state highway, the vehicle lost speed with adaptive cruise control enabled. Noticing the vehicle was losing speed, I depressed the accelerator pedal. The accelerator pedal was unresponsive and unable to accelerate, I had to maneuver off the highway. Luckily, the car behind my vehicle was far enough behind me and my vehicle was going fast enough that I was able to coast to a safe stop on the side of the highway. A message popped up on the instrument cluster screen informing me to shift the transm… Look up ODI 11521778 at NHTSA ↗ ODI 11554481 While driving on freeway with Adaptive cruise control set, vehicle automatically brakes when passing large vehicles, like semi trucks. ACC set at 75, I'm in left lane to pass truck going around curve and brakes come on and slow vehicle down to 60. I am clearly in the left lane to pass and truck in right lane. My safety and those behind are at a HUGE risk. This will cause an accident if not addressed. I am going to get rearended, it's just a matter of time. I have taken it to dealership and have been told this is normal. No it is not! No warni… Look up ODI 11554481 at NHTSA ↗ ODI 11554483 Using the adaptive cruise control in I-64, the car will dangerously slow down/brake in the turns. If someone was following m, this slow down would have been unexpected, and could have rear ended us or lost control trying to avoid us. Unexpected slowdowns are dangerous. Not sure if this happens at lower speeds on side triads since I don’t use the cruise control on those roads. Look up ODI 11554483 at NHTSA ↗	0
Vehicle Speed Control	1 ODI 11718158 To Whom It May Concern, I am submitting this complaint to report serious and ongoing safety concerns regarding my Mazda CX-90. I believe this vehicle presents a significant safety risk to occupants and other drivers on the road. Since the date of purchase, this vehicle has been subject to numerous recalls, repeated software updates, and multiple mechanical issues. The number of recalls alone raises concern about the safety and reliability of this model. In addition, the vehicle has been in service many times, and I have frequently been provid… Look up ODI 11718158 at NHTSA ↗	2 ODI 11575074 Car has 5000 miles on it. Numerous issues with car. Unsafe steering. Dealer not able to repair steering until Mazda provides parts for recall. Now on the highway with a medium depressed foot pedal the car speeds up on its own. Happened 2 times so far. Brakes had to be applied to slow car down. It was very brief because I immediately stepped on the brake, but it was definitely an uncommanded acceleration. Both times I did NOT have cruise control on. Definitely not safe. Look up ODI 11575074 at NHTSA ↗ ODI 11725659 I am reporting a serious safety defect involving unintended acceleration in my 2024 Mazda plug-in hybrid vehicle. On multiple occasions, the vehicle has suddenly accelerated without input from me, creating dangerous situations where I nearly lost control and risked a collision. This issue has occurred at least four times since January 2026. I previously brought the vehicle to an authorized Mazda dealership, where it remained for approximately two weeks; however, they were unable to replicate the problem and returned the vehicle, stating no faul… Look up ODI 11725659 at NHTSA ↗	2 ODI 11718158 To Whom It May Concern, I am submitting this complaint to report serious and ongoing safety concerns regarding my Mazda CX-90. I believe this vehicle presents a significant safety risk to occupants and other drivers on the road. Since the date of purchase, this vehicle has been subject to numerous recalls, repeated software updates, and multiple mechanical issues. The number of recalls alone raises concern about the safety and reliability of this model. In addition, the vehicle has been in service many times, and I have frequently been provid… Look up ODI 11718158 at NHTSA ↗ ODI 11725659 I am reporting a serious safety defect involving unintended acceleration in my 2024 Mazda plug-in hybrid vehicle. On multiple occasions, the vehicle has suddenly accelerated without input from me, creating dangerous situations where I nearly lost control and risked a collision. This issue has occurred at least four times since January 2026. I previously brought the vehicle to an authorized Mazda dealership, where it remained for approximately two weeks; however, they were unable to replicate the problem and returned the vehicle, stating no faul… Look up ODI 11725659 at NHTSA ↗	1 ODI 11521778 During normal driving conditions going down a state highway, the vehicle lost speed with adaptive cruise control enabled. Noticing the vehicle was losing speed, I depressed the accelerator pedal. The accelerator pedal was unresponsive and unable to accelerate, I had to maneuver off the highway. Luckily, the car behind my vehicle was far enough behind me and my vehicle was going fast enough that I was able to coast to a safe stop on the side of the highway. A message popped up on the instrument cluster screen informing me to shift the transm… Look up ODI 11521778 at NHTSA ↗	0	10 ODI 11521778 During normal driving conditions going down a state highway, the vehicle lost speed with adaptive cruise control enabled. Noticing the vehicle was losing speed, I depressed the accelerator pedal. The accelerator pedal was unresponsive and unable to accelerate, I had to maneuver off the highway. Luckily, the car behind my vehicle was far enough behind me and my vehicle was going fast enough that I was able to coast to a safe stop on the side of the highway. A message popped up on the instrument cluster screen informing me to shift the transm… Look up ODI 11521778 at NHTSA ↗ ODI 11554481 While driving on freeway with Adaptive cruise control set, vehicle automatically brakes when passing large vehicles, like semi trucks. ACC set at 75, I'm in left lane to pass truck going around curve and brakes come on and slow vehicle down to 60. I am clearly in the left lane to pass and truck in right lane. My safety and those behind are at a HUGE risk. This will cause an accident if not addressed. I am going to get rearended, it's just a matter of time. I have taken it to dealership and have been told this is normal. No it is not! No warni… Look up ODI 11554481 at NHTSA ↗ ODI 11554483 Using the adaptive cruise control in I-64, the car will dangerously slow down/brake in the turns. If someone was following m, this slow down would have been unexpected, and could have rear ended us or lost control trying to avoid us. Unexpected slowdowns are dangerous. Not sure if this happens at lower speeds on side triads since I don’t use the cruise control on those roads. Look up ODI 11554483 at NHTSA ↗	—	1 ODI 11680502 Decelerating behind traffic my Mazda cx90 shut the engine down. While still rolling traffic began to accelerate and I pressed the accelerator. The engine did not restart. I bottomed out the pedal with no reaction. I completely removed pressure from the pedal then pressed again before the engine restarted. This vehicle has already had a recall repair that seemed to be for this issue Look up ODI 11680502 at NHTSA ↗
Fuel/Propulsion System	0	8 ODI 11552119 Vehicle low fuel indicators remained lighted up even after fulling up the vehicle tank. it appears is a faulty gas sensor, which if is not replaced can lead to false gasoline levels. Look up ODI 11552119 at NHTSA ↗ ODI 11577123 There has been two dangerous failures both occurring in an intersection. First instance was in December of 2023 whey the fuel pump failed while turning in an intersection. The second incident was a hybrid battery malfunction, rendering my vehicle unusable in the middle of an intersection again. This was 03/2023 Look up ODI 11577123 at NHTSA ↗ ODI 11686926 I bought a brand new 2024 CX90 in May 2025. I was on the on-ramp entering a Highway at an accelerating speed when the car all of a sudden went into a limp mode and was unable to accelerate. This limp mode that kicked in almost caused me to be hit from behind. Immediately on the dash it flashed Engine Malfunction. I had to pull over to the side of the highway and had the car brought to my local Mazda Dealer. My local Mazda dealer stated that the recent recall #25V-568 NTSHA caused the program/software for the car to misread my fuel pump and esse… Look up ODI 11686926 at NHTSA ↗	0	4 ODI 11577123 There has been two dangerous failures both occurring in an intersection. First instance was in December of 2023 whey the fuel pump failed while turning in an intersection. The second incident was a hybrid battery malfunction, rendering my vehicle unusable in the middle of an intersection again. This was 03/2023 Look up ODI 11577123 at NHTSA ↗ ODI 11633686 The fuel gauge and range indicator are faulty. I was doing long-distance highway driving during the holidays. At 1/4 tank, the range indicator said 110 miles until empty. As soon as the needle dipped a fraction below 1/4 tank (about 20 miles later) the range indicator dropped instantly to 40 miles left AND THEN DROPPED ONE MILE PER SECOND UNTIL IT REGISTERED ZERO. The needle also fell at the same rate until I was driving on the interstate with zero range and a gas gauge buried below empty. All of this occurred within one minute. I pulled into t… Look up ODI 11633686 at NHTSA ↗ ODI 11741525 My 2024 Mazda CX-90 PHEV Premium Plus has experienced repeated hybrid system failures. The vehicle currently has an active "Hybrid System Malfunction" warning light. This is the latest in a series of 17 recalls and recurring defects since purchase in July 2023. Most recently, the vehicle was out of service from February 14, 2026 to approximately March 18, 2026 due to a severe transmission fluid leak, which the dealer (Nealson Mazda Cool Springs, TN) acknowledged was common in this model. The current hybrid system malfunction warning poses a dir… Look up ODI 11741525 at NHTSA ↗	3 ODI 11737446 My 2024 Mazda CX-90 MHEV has experienced multiple life-threatening sudden engine stalls and a complete loss of motive power while driving in active traffic lanes. The first incident occurred on December 31, 2024, when the vehicle abruptly shut down with an "Engine Malfunction" dashboard alert. The vehicle was towed to an authorized Mazda dealership (Palatine, IL), where it was held for a week, but technicians stated they could not replicate the issue and returned the car to me as safe. On March 30, 2026, the exact same failure recurred. While… Look up ODI 11737446 at NHTSA ↗ ODI 11741525 My 2024 Mazda CX-90 PHEV Premium Plus has experienced repeated hybrid system failures. The vehicle currently has an active "Hybrid System Malfunction" warning light. This is the latest in a series of 17 recalls and recurring defects since purchase in July 2023. Most recently, the vehicle was out of service from February 14, 2026 to approximately March 18, 2026 due to a severe transmission fluid leak, which the dealer (Nealson Mazda Cool Springs, TN) acknowledged was common in this model. The current hybrid system malfunction warning poses a dir… Look up ODI 11741525 at NHTSA ↗ ODI 11747228 The lower fuel pump is going out. It is a known issue with the car. I was driving out of town and the car started to stall. My steering has become ruggish while on the trip as well, and steering was complicated during heavy winds. The car has been inspected by dealer and both warning lights have been cleared. But the issues still remain. Look up ODI 11747228 at NHTSA ↗	0	1 ODI 11680502 Decelerating behind traffic my Mazda cx90 shut the engine down. While still rolling traffic began to accelerate and I pressed the accelerator. The engine did not restart. I bottomed out the pedal with no reaction. I completely removed pressure from the pedal then pressed again before the engine restarted. This vehicle has already had a recall repair that seemed to be for this issue Look up ODI 11680502 at NHTSA ↗	—

Co-reporting does not establish that one component caused another concern.

Recurring narrative patterns

Specific keyword mentions beyond broad component labels. Matching includes negations and comparisons and does not confirm a diagnosis.

Search patterns

7 patterns with matching reports.

Hard or delayed shifting

43 mentions · 11.5% of complaints

Median mileage: 22,000 mi (3 usable records).

ODI 11600986

Going down the road with cruise control I have been used to it dropping a little bit in curves but today and car behind me had to slam on there brakes because the cruise control in a small curve dropped me down immediately from 60 to 45 jerk and all. If the driver behind me had not been paying attention they would have slammed into me since we were both going 60 no other cars around just a small curve on a straight road

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ODI 11626087

Vehicle present engine hesitation. In acceleration the engine losses power, noticeable delay and jerk when accelerating from a stop. Also if you have to make a suddenly speed reduction, you see that the vehicle still accelerating. First time the dealership did a technician service bulletin to fixed the problem, but for the second time with exactly the same problem they said that is normal. That’s a safety issue and Mazda is ignoring the concern.

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ODI 11642569 · 22,000 mi

The contact leased a 2024 Mazda CX-90. The contact stated while driving 70 MPH in the far left lane, the vehicle jerked and the steering wheel seized, causing the contact to lose control of the vehicle. It was unknown whether warning lights were illuminated. The contact stated that the vehicle veered to the right independently, spun three times, crashed into the guard rail and came to a stop while facing oncoming traffic. The front driver's side airbag and an unknown air bag deployed. There were unknown warning lights illuminated after the cr…

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Matching rule

Warning lights and dashboard alerts

37 mentions · 9.9% of complaints

Median mileage: 34,500 mi (8 usable records).

ODI 11632351

Dear NHTSA, I am writing to formally raise a safety concern regarding my Mazda CX-90 Turbo S Premium Plus, which I purchased and currently have approximately 25,078 miles on. This vehicle is equipped with a mild hybrid 48V battery, which is not a full high-voltage battery. The vehicle has been at the dealer since December 9th for ongoing issues. On [XXX], I began experiencing multiple malfunctions, including the Mild Hybrid System Malfunction, Engine Malfunction, and iStop Malfunction (with the iStop malfunction indicator blinking). This is …

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ODI 11642569 · 22,000 mi

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ODI 11656475

Brought vehicle into Dealer for Service due to Check Engine Light being on and Notification of a Malfunction of the I-Stop System. Service Tech indicates that this is a known issue with the Hybrid Battery in these vehicles that could cause the vehicle to unexpectedly stall. This safety issue is significant enough that they would not let us take our car home while we wait for them to obtain a battery, which are currently on backorder. Pursuant to a conversation with a Mazda Customer Experience Representative this has been a known issue since …

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Matching rule

\b(warning light\w*|check engine|dashboard warning\w*|malfunction indicator)\b

Steering assistance concerns

25 mentions · 6.7% of complaints

Median mileage: 20,000 mi (2 usable records).

ODI 11618877

Approximately six weeks ago, I began to notice the steering locking up ever so slightly as I made corrections in sweeping turns at 50 mph or so. In the beginning, I thought that it was road imperfections, but then it became more persistent and undeniable. Following this, it began to lock up more so when turning from a standing stop and accelerating, as when I was merging into traffic from my subdivision street. Some days, I notice it more than others. I was unnerved. I took the vehicle to the dealer, reported the concern, and was regarded as a…

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ODI 11625739

When making a slight left turn at a curve steering wheel locks up and requires force to to turn it straight again , it is very dangerous and could result in accidents

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ODI 11629131

While driving (less than 2000 miles on the OD) in our 2024 cx90 SE the vehicle started to shift out of timing and everything shut off at once. The vehicle lost all power and all parts shut down. The vehicle would start back up and power steering went out. Our driving speed was at 30mph so it was extremely scary during rush hour traffic. We had to have it towed to the dealership, we're not sure what the issue will be.

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Matching rule

\b(power steer\w*|steering assist\w*|steering lock\w*|steering wheel lock\w*)\b

Stalling or loss of power

16 mentions · 4.3% of complaints

Median mileage: 16,000 mi (1 usable records).

ODI 11558847

Look up ODI 11558847 at NHTSA ↗

ODI 11618956

Loss of engine power/acceleration while driving on highway. Was able to safely pull over but felt in danger during the incident especially with cars behind me surprised by my vehicles loss of power.

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ODI 11632351

Look up ODI 11632351 at NHTSA ↗

Matching rule

\b(stall\w*|loss of power|lost power|engine shut\w* off)\b

Battery drain and no-start mentions

5 mentions · 1.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11571146

The major issue that happened to our newly purchased CX 90 last February 3 with more than 500 miles on it started around 5:30 pm of February 8, while my wife is driving this vehicle with my daughter, all of a sudden the car stopped at the middle of the road with warning signs popping up in the dash screen like I-active sense malfunction, hybrid battery malfunction, engine malfunction light on, and on top of these, critical vehicle malfunction. The car won't start and disabled. Also, the vehicle cannot switch to neutral gear to push/pull the v…

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ODI 11577923

1st instance 12/06/2023- The battery was drained and it won't start so they changed the battery. Dashboard light says engine malfunction have the vehicle inspected. 2nd instance 02/10/2024- same dashboard light Engine malfunction and Hybrid malfunction. This time they said that DTC was P0E10. They also noticed low battery charge warning. Battery was charged with DCA8000 charger and they said that notif went away. 3rd instance-02/23/2024 same dashboard light. This time they had DTC's of 5. P0E10, P1739:12, P1B05:16, P1739:00 and P1B05:00. t…

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ODI 11615790

Stopped at a red light on a busy 2-lane road. I-stop function turned the engine off. When the light turned green, releasing the brake caused a "Hybrid Battery Malfunction" error and the engine failed to start. We put the transmission in park and attempted to turn off and turn on the car with the push to start button. When we attempted to start the car with the push to start button, the car would not start. We were unable to shift into neutral to move the car out of the busy 2-lane highway and were blocking traffic for about an hour. The first t…

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Matching rule

Brake response concerns

5 mentions · 1.3% of complaints

Median mileage: 15,000 mi (3 usable records).

ODI 11551719

Look up ODI 11551719 at NHTSA ↗

ODI 11600530 · 23,209 mi

The contact owned a 2024 Mazda CX-90. The contact stated that while driving at various speeds, a clunking noise would emit from underneath the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the control arm had failed. The vehicle had been repaired. The contact stated 3 days later while driving approximately 35 -45 MPH, the brake pedal was depressed but failed to respond. In addition, the vehicle was attempted to be veered to the left or right and it failed to drive in either direction. As a result, the vehicle…

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ODI 11744852 · 11,000 mi

The contact owns a 2024 Mazda CX-90. The contact stated that while driving 70 MPH, the dynamic cruise control feature failed to function as intended. The contact stated that the vehicle slowed down and then independently accelerated. The contact depressed the brake pedal to stop the vehicle. The message “Steering Assist Unavailable” was displayed. The vehicle was taken to the dealer; however, the failure was not duplicated. In addition, the contact stated that the vehicle was taken to several dealers, however the failure was not duplicated. The…

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Matching rule

Fuel smell or leak mentions

1 mentions · 0.3% of complaints

Median mileage: Unavailable (0 usable records).

ODI 11730940

We believe the evaporative emissions control system (EVAP) / fuel vapor management system on our 2024 Mazda CX-90 MHEV (inline-6 mild hybrid) is malfunctioning, releasing strong raw gasoline vapors. The strong odor occurs everywhere around the vehicle while the engine is running and immediately after shutdown and exit. The problem is intermittent. No visible liquid fuel leaks have been observed. The vehicle and related components remain available for inspection upon request. This creates a direct safety risk: the hazardous flammable gasoline va…

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Matching rule

\b(fuel leak\w*|gas leak\w*|gas(?:oline)? smell|smell\w* (?:of )?(?:fuel|gas))\b