2013 Mazda CX-9 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
68 owner complaints analyzed
4 distinct recall campaigns
55,011 mi median reported failure mileage
Scope: 2013 model year. Data snapshot: . 44 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 17 of 68 complaints (25.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 22 | 32.4% |
| Steering behavior | 4 | 5.9% |
| Transmission and shifting | 3 | 4.4% |
| Engine operation | 3 | 4.4% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 17 |
| Service Brakes | 16 |
| Suspension | 9 |
| Unknown Or Other | 9 |
| Air Bags | 8 |
| Power Train | 5 |
| Structure:Body | 4 |
| Seat Belts | 2 |
Engine: 17; Service Brakes: 16; Suspension: 9; Unknown Or Other: 9; Air Bags: 8; Power Train: 5; Structure:Body: 4; Seat Belts: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 12 |
| 25,000 to 49,999 | 8 |
| 50,000 to 74,999 | 12 |
| 75,000 to 99,999 | 6 |
| 100,000 to 149,999 | 4 |
| 150,000 and above | 2 |
Under 25,000: 12; 25,000 to 49,999: 8; 50,000 to 74,999: 12; 75,000 to 99,999: 6; 100,000 to 149,999: 4; 150,000 and above: 2
Under 25,000 miles has the most reports with usable mileage (12). 24 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 6 |
| 2014 | 4 |
| 2015 | 5 |
| 2016 | 11 |
| 2017 | 5 |
| 2018 | 7 |
| 2019 | 6 |
| 2020 | 8 |
| 2021 | 7 |
| 2022 | 3 |
| 2023 | 2 |
| 2024 | 1 |
| 2025 | 1 |
| 2026 | 2 |
2013: 6; 2014: 4; 2015: 5; 2016: 11; 2017: 5; 2018: 7; 2019: 6; 2020: 8; 2021: 7; 2022: 3; 2023: 2; 2024: 1; 2025: 1; 2026: 2
Pattern summary
Engine leads the component reports. Braking behavior appears in 22 complaint narratives. Steering behavior appears in 4 complaint narratives. Transmission and shifting appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10595603 · 2014-06-02 (June 2, 2014)
WHILE DRIVING MY 2013 CX9 I NOTICED THE BRAKES REQUIRED EXTREME FORCE TO ENGAGE AND I HEARD A HISSING SOUND WHEN I ENGAGED MY BRAKES. SINCE I HAD THE SAME ISSUE WITH THE BRAKES ON MY 2010 MODEL, I IMMEDIATELY CONTACTED THE DEALERSHIP WHERE THEY ARE CURRENTLY REPAIRING THE BRAKES UNDER WARRANTY. *TR
Owner-reported narrative. 21,000 miles reported. Look up ODI 10595603 at NHTSA ↗
Owner report 10599038 · 2014-06-17 (June 17, 2014)
NOTICED A HISSING SOUND ON MY 2013 MAZDA CX-9 UPON BRAKING -ONLY BECAUSE RADIO WAS OFF. BRAKES BEGAN REQUIRING EXTRA FORCE IN ORDER TO STOP. WAS AT A STOP LIGHT AND REALIZED VEHICLE SLIGHTLY ROLL FORWARD. PERIODICALLY BRAKES WOULD BECOME TIGHT AND FEEL LIKE CAR HAD TURNED OFF ESPECIALLY UPON PARKING AND BACKING UP. EXPLAINED SYMPTOMS TO SERVICE TECH AT MAZDA AND SCHEDULED TO HAVE VEHICLE LOOKED AT. UPON DRIVING TO DEALERSHIP (DURING MORNING TRAFFIC) I WAS CUT OFF BY ANOTHER VEHICLE AND HAD TO SLAM ON BRAKES WHICH IN IT'S MOST IMPORTANT MOMENT…
Owner-reported narrative. 13,800 miles reported. Look up ODI 10599038 at NHTSA ↗
Owner report 10913635 · 2016-10-04 (October 4, 2016)
I HAD JUST COME OUT OF A TRAFFIC CIRCLE AND ENTERED A STRAIGHT STRETCH WHEN I HEARD A LOUD CRUNCHING SOUND. I WOULD ESTIMATE MY SPEED TO BE BETWEEN 15MPH AND 20 MPH .THE VEHICLE SHOOK BUT I WAS ABLE TO MOVE FORWARD BUT HAD DIFFICULTY STEERING AND COULD NOT BRAKE. THE CAR SPUTTERED TO A STOP THEN I HEARD A HISSING SOUND. WHEN I GOT OUT OF THE VEHICLE I SAW THE RIGHT FRONT WHEEL AT A RIGHT ANGLE TO THE FENDER AND FLUIDS LEAKING ONTO THE PAVEMENT. THE WHEEL WAS NO LONGER ATTACHED. THE TOW DRIVER REPORTED THAT IT TOOK HIM ONE HOUR TO LOAD THE VE…
Owner-reported narrative. 30,000 miles reported. Look up ODI 10913635 at NHTSA ↗
Owner report 11403483 · 2021-03-17 (March 17, 2021)
THE POWER STEERING AND POWER BREAKING SUDDENLY FAILED WHILE TRAVELING AT ABOUT 40MPH. THE CHECK ENGINE LIGHT HAD GONE ON A FEW MINUTES BEFORE THE CAR HAD THIS INCIDENT. WITH CONSIDERABLE FORCE ON THE BRAKE I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. IT WAS TOWED TO A GARAGE WHERE THEY TOLD ME A 'WATER LINE HAD BROKE RESULTING IN THE ENGINE BECOMING SUDDENLY FILLED WITH COOLANT'.
Owner-reported narrative. 88,000 miles reported. Look up ODI 11403483 at NHTSA ↗
Owner report 10851192 · 2016-03-23 (March 23, 2016)
LOSS OF BRAKING POWER AND HISSING NOISE HEARD IN THE ENGINE COMPARTMENT. THE FIRST TIME YOU BRAKE IT FELT OKAY BUT ANY SUBSEQUENT BRAKING IT FELT LIKE THERE WERE NO POWER BRAKES. BRAKE PEDAL HAD TO BE PUSHED REALLY HARD TO GET IT TO EVEN STOP. WHEN STOPPED AT A LIGHT FACING DOWN HILL, BRAKES STARTED TO SLOWLY LOOSE GRIP AND CAUSED THE CAR TO ROLL FORWARD. IT FELT LIKE BRAKE FLUID WAS SLOWLY BEING DRAINED. I HAD TO CONSIDER PUTTING THE CAR IN PARK WHILE STOPPED AT A LIGHT SO AS TO NOT RUN INTO THE CAR IN FRONT OF ME. WE TOOK IT TO THE DEAL…
Owner-reported narrative. 34,000 miles reported. Look up ODI 10851192 at NHTSA ↗
Owner report 11013134 · 2017-08-06 (August 6, 2017)
MY VEHICLE SEEMED AS IF THE TRANSMISSION WAS SLIPPING BETWEEN GEARS ON THE HIGHWAY IT WOULD TAKE FOREVER TO SWITCH INTO HIGHER GEARS FOR HIGHER SPEEDS THEN WHEN SLOWING DOWN IT WOULD JERK AND THEN FINALLY STOP OR IF I WAS IN TRAFFIC WHERE I DIDN'T NEED TO MAKE A COMPLETE STOP IT WOULD JERK TO SLOW DOWN AND SKIP GEARS AND JERK TO SPEED BACK UP WHILE ON THE HIGH WAY TRAVELING AT NORMAL SPEED WITH CRUISE CONTROL SET IT WENT FROM 6TH GEAR TO 4TH GEAR FOR NO REASON AT ALL! THEN IT STARTED MAKING NOISES SOUNDING LIKE BOTH THE FRONT AND BACK END FIRS…
Owner-reported narrative. 53,000 miles reported. Look up ODI 11013134 at NHTSA ↗
Owner report 11151624 · 2018-11-14 (November 14, 2018)
THE VEHICLE WAS BEING DRIVEN AT THE TIME ON A BUSY CITY STREET. WE NOTICED SOME NOISES WHICH WAS SOUNDING LIKE METAL CLANKING. THIS BECAME LOUDER IMMEDIATELY IN THE SPAN OF 5MINS AND THE TEMPERATURE SENSOR WENT OFF ON THE DASHBOARD. THE VEHICLE WAS BECOMING UNRESPONSIVE TO BRAKES IN THE MIDDLE OF COMMUTE TRAFFIC. LUCKILY WE GOT THE VEHICLE STOPPED ON THE SIDE OF THE SHOULDER WITHOUT ANY INJURIES TO ANYONE. UPON GETTING THE VEHICLE CHECKED BY A ASE CERTIFIED MECHANIC, IT WAS DIAGNOSED THAT THE INTERNAL WATER PUMP (SUGGESTED AS A BAD DESIGN BY TH…
Owner-reported narrative. 79,900 miles reported. Look up ODI 11151624 at NHTSA ↗
Owner report 11325986 · 2020-05-26 (May 26, 2020)
TL* THE CONTACT OWNS A 2013 MAZDA CX-9. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS THEN TOWED TO HOLIDAY MAZDA LOCATED AT 416 N ROLLING MEADOWS DR, FOND DU LAC, WI 54937, [phone removed], TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WATER PUMP AND TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE.…
Owner-reported narrative. 74,500 miles reported. Look up ODI 11325986 at NHTSA ↗