2014 Mazda CX-9: complaints, problems and recalls

TL* THE CONTACT OWNS A 2014 MAZDA CX-9. THE CONTACT STATED THAT THE DUAL EXHAUST MUFFLER, THE BOLTS, THE CLIPS, AND THE ASSEMBLY WERE COVERED WITH RUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 800.

Owner-reported narrative. 800 miles reported. Look up ODI 10651147 at NHTSA ↗

REAR WINDOW EXPLODED WHEN I TOOK MY FOOT OFF THE BRAKE? NEVER EVEN TOUCHED THE ACCELERATOR. *TR

Owner-reported narrative. 3,000 miles reported. Look up ODI 10680724 at NHTSA ↗

FOUL SULFUR SMELL IN CABIN, GAS SMELL ODOR, SMELLING GAS FUMES PUNGENT FRESH GASOLINE SMELL INSIDE THE CABIN WHILE DRIVING. ON THE HIGHWAYS, OR LOCAL ROADS. IT LAST FEW MINUTES WHEN OPENING THE HOOD ROTTEN EGGS SMELLS, THE INTENSITY VARIES, IT HAPPEN SPORADICALLY, I USED WITH DIFFERENT KIND OF GASOLINE, ALSO DIFFERENT GRADE FROM 93-87. IT WOULD BE OK FOR THE FIRST 100 MILES THEN THE SAME THING ALL OVER AGAIN .MORE NOTICEABLE WITH HEAT ON HIGH IN THE MORNING .IT IS ALMOST THE FUEL INJECTION RAILING ARE LEAKING ,OR BAD CATALYTIC CONVERTER OR IT…

Owner-reported narrative. Look up ODI 10682838 at NHTSA ↗

WHILE DRIVING ON THE ROAD MY SUNROOF EXPLODED. I THOUGHT AT FIRST A ROCK HIT, BUT AFTER INSPECTING IT THE GLASS BLEW OUTWARD. SHARDS OF GLASS ARE ALL OVER MY WIFE , CHILDSEATS, INTERIOR, AND MYSELF. *TR

Owner-reported narrative. 8,133 miles reported. Look up ODI 10683499 at NHTSA ↗

WAS DRIVING TO DULUTH, MN AND AS I WAS CHECKING OBJECTS ON DRIVERS SIDE MIRROR I NOTICED IT VIBRATING. THAT MONDAY I CALLED MAZDA DEALERSHIP WHEN I HAD BOUGHT THE CAR FROM TO INFORM THEM. THEY TOOK IT IN AND CALLED ME BACK WITH NO SOLUTION SAYING THEIR ENGINEERS HAVE NO ANSWERS TO THE DEFECT. I WENT TO MAZDA FACEBOOK PAGE AND LOUNGED MY CONCERNS I WAS CALLED BY SOMEONE WITHIN 30 MINUTES OF I POSTING MY CONCERNS PROMISING TO GET BACK TO ME WITH 24 HRS. UPTOWN TODAY NO RESPONSE. I CAN'T US DRIVERS SIDE MIRROR AS IT MAKES ME DIZZY BUT I HAVE N…

Owner-reported narrative. 450 miles reported. Look up ODI 10700815 at NHTSA ↗

THE DRIVER SEAT AND PASSENGER SEAT HAS A CLICKING NOISE AND HAS A LITTLE PLAY ON THE BACK REST WHILE TURNING AROUND CORNERS AT ANY SPEED. I AM WORRIED DURING A TIME OF HIGH STRESS DURING A FENDER BENDER OR HIGH IMPACT CRASH THESE SEATS WILL FAIL AND BREAK.

Owner-reported narrative. Look up ODI 10817700 at NHTSA ↗

PAINT FINISH. CHIPS ON BOTH FRONT DOORS FROM JUST TOUCHING ANYTHING WITH THEM. ALSO PART OF HOOD IS DISCOLORING AND IT HAS A ROUGH FINISH ON IT.

Owner-reported narrative. Look up ODI 10818147 at NHTSA ↗

THIS IS A MAZDA CX9 2014 AWD. I NEEDED TO STOP QUICKLY ON A CITY STREET IN MODERATE TRAFFIC AT 3:00PM. I WAS TRAVELING ABOUT 25 MPR NORTH IN THE INSIDE LANE ON A DRY ROAD. I PUSHED DOWN ON THE BRAKE PEDAL HARD AND THE CAR DID NOT SLOW DOWN BUT, CONTINUED ON UNTIL IT IMPACTED WITH THE CAR IN FRONT. THE AIR BAG DID NOT DEPLOY AND THERE WERE NO PHYSICAL INJURIES TO DRIVERS OF EITHER INVOLVED VEHICLES. THE DAMAGE TO MY CAR IS ESTIMATED TO BE OVER $2000.00 DOLLARS. I HAD PREVIOUSLY TAKEN THIS CAR IN TO THE MAZDA DEALER HERE IN TEMECULA, CA LAST …

Owner-reported narrative. 11,000 miles reported. Look up ODI 10822425 at NHTSA ↗

Reported: 2015-07-20 (July 20, 2015)

Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.

Consequence: Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.

Reported: 2016-04-11 (April 11, 2016)

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

Reported: 2018-10-12 (October 12, 2018)

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.