2014 Mazda CX-9 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
54 owner complaints analyzed
3 distinct recall campaigns
56,295 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 28 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 19 of 54 complaints (35.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 12 | 22.2% |
| Steering behavior | 4 | 7.4% |
| Transmission and shifting | 2 | 3.7% |
| Engine operation | 2 | 3.7% |
| Electrical and battery issues | 2 | 3.7% |
| Fuel system concerns | 2 | 3.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 19 |
| Service Brakes | 9 |
| Unknown Or Other | 9 |
| Power Train | 7 |
| Fuel/Propulsion System | 5 |
| Suspension | 5 |
| Air Bags | 3 |
| Seats | 3 |
Engine: 19; Service Brakes: 9; Unknown Or Other: 9; Power Train: 7; Fuel/Propulsion System: 5; Suspension: 5; Air Bags: 3; Seats: 3
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 7 |
| 75,000 to 99,999 | 4 |
| 100,000 to 149,999 | 4 |
| 150,000 and above | 0 |
Under 25,000: 8; 25,000 to 49,999: 5; 50,000 to 74,999: 7; 75,000 to 99,999: 4; 100,000 to 149,999: 4; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (8). 26 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2014 | 1 |
| 2015 | 4 |
| 2016 | 8 |
| 2017 | 3 |
| 2018 | 7 |
| 2019 | 5 |
| 2020 | 6 |
| 2021 | 3 |
| 2022 | 6 |
| 2023 | 8 |
| 2024 | 3 |
2014: 1; 2015: 4; 2016: 8; 2017: 3; 2018: 7; 2019: 5; 2020: 6; 2021: 3; 2022: 6; 2023: 8; 2024: 3
Pattern summary
Engine leads the component reports. Braking behavior appears in 12 complaint narratives. Steering behavior appears in 4 complaint narratives. Transmission and shifting appears in 2 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10680724 · 2015-02-02 (February 2, 2015)
REAR WINDOW EXPLODED WHEN I TOOK MY FOOT OFF THE BRAKE? NEVER EVEN TOUCHED THE ACCELERATOR. *TR
Owner-reported narrative. 3,000 miles reported. Look up ODI 10680724 at NHTSA ↗
Owner report 10822425 · 2016-01-26 (January 26, 2016)
THIS IS A MAZDA CX9 2014 AWD. I NEEDED TO STOP QUICKLY ON A CITY STREET IN MODERATE TRAFFIC AT 3:00PM. I WAS TRAVELING ABOUT 25 MPR NORTH IN THE INSIDE LANE ON A DRY ROAD. I PUSHED DOWN ON THE BRAKE PEDAL HARD AND THE CAR DID NOT SLOW DOWN BUT, CONTINUED ON UNTIL IT IMPACTED WITH THE CAR IN FRONT. THE AIR BAG DID NOT DEPLOY AND THERE WERE NO PHYSICAL INJURIES TO DRIVERS OF EITHER INVOLVED VEHICLES. THE DAMAGE TO MY CAR IS ESTIMATED TO BE OVER $2000.00 DOLLARS. I HAD PREVIOUSLY TAKEN THIS CAR IN TO THE MAZDA DEALER HERE IN TEMECULA, CA LAST …
Owner-reported narrative. 11,000 miles reported. Look up ODI 10822425 at NHTSA ↗
Owner report 10920079 · 2016-10-30 (October 30, 2016)
I PURCHASED THE CAR WITH 7,000 MILES AND SINCE THE BEGINNING THERE HAS BEEN A HUMMING NOISE EVERY TIME I TURN THE STEERING WHEEL TO EITHER SIDE. I TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS A PIECE OF PLASTIC STUCK TO THE CONTROL ARM. THE CAR CONTINUED MAKING THE NOISE ONLY AUDIBLE ON A QUIET NIGHT AND NOW THE CAR HAS 30,000 AND HUMMING IS MORE PRONOUNCED DAY AND NIGHT WITH ONLY SLIGHT TURN ANGLE. THE OTHER ISSUE IS THE DRIVERS SEAT HAS A LITTLE PLAY, FELT DURING TURNS. AND THE LAST ISSUE IS THE USB JUST STOPPED WORKING
Owner-reported narrative. 7,000 miles reported. Look up ODI 10920079 at NHTSA ↗
Owner report 11320311 · 2020-04-06 (April 6, 2020)
TL* THE CONTACT OWNS A 2014 MAZDA CX-9. CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE DECELERATED AND THE STEERING CEASED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL WHICH FAILED TO ENGAGE. THE CONTACT ALLOWED THE VEHICLE TO IDLE WITH BOTH FEET OFF THE PEDALS WHICH ALLOWED THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON WHICH RESUMED TO NORMAL VEHICLE OPERATION FOR ABOUT 2-3 MINUTES HOWEVER, THE FAILURE RECURRED. THE CONTACT INSPECTED THE VEHICLE FOR LEAKS BUT FOUND NONE. THE CONTACT …
Owner-reported narrative. 70,000 miles reported. Look up ODI 11320311 at NHTSA ↗
Owner report 10929876 · 2016-12-05 (December 5, 2016)
I STARTED MY CAR AT HOME TO ALLOW IT TO WARM UP WHILE I GOT THE KIDS READY FOR SCHOOL. MY CARS STARTS WITH KEYFOB (NO KEY) ONCE WE WAS ALL READY WE LEFT HOME TO GO TO SCHOOL. I PROCEEDED TO DRIVE MY CAR TO THE SCHOOL (WITHOUT THE KEYS, APPARENTLY I LEFT THEM ON THE TABLE AND FORGOT TO GRAB THEM) WE ARRIVED AT THE SCHOOL. I PARKED, TURNED THE CAR OFF AND ENTERED THE BUILDING. WHEN I RETURNED TO LEAVE, I WAS UNABLE TO SINCE I DID NOT HAVE MY CAR KEYS. MY MAZDA CX9 WILL SHIFT INTO GEAR AND DRIVE WITHOUT THE FOB WITHIN PROXIMITY TO THE VE…
Owner-reported narrative. Look up ODI 10929876 at NHTSA ↗
Owner report 11513857 · 2023-03-26 (March 26, 2023)
My transmission is slipping ….
Owner-reported narrative. Look up ODI 11513857 at NHTSA ↗
Owner report 11270700 · 2019-10-24 (October 24, 2019)
TL* THE CONTACT OWNS A 2014 MAZDA CX-9. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THERE WAS AN ODOR OF COOLANT FLUID AND SMOKE APPEARED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO NAPLETON'S COUNTRYSIDE MAZDA (6060 SOUTH LA GRANGE ROAD, COUNTRYSIDE, IL 60525, [phone removed]) TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHI…
Owner-reported narrative. 118,000 miles reported. Look up ODI 11270700 at NHTSA ↗
Owner report 11597219 · 2024-06-27 (June 27, 2024)
I purchased a 2014 Mazda CX-9 back in May of 2020 w/ roughly 60k on the dash. Literally 7 months later w/ about 72k on the dash, the day after Christmas I was driving to work (I worked in the next state over) on the highway my car just shut down. No warnings, no check engine lights NOTHING! It just completely shut off and would not turn on. Thankfully because of the holiday the highway was pretty empty and I was able to swing my car across the interstate so I wouldn’t get hit by oncoming traffic. After getting out and deciding to check my oil I…
Owner-reported narrative. Look up ODI 11597219 at NHTSA ↗
Owner report 11102971 · 2018-06-21 (June 21, 2018)
I WAS SLOWLY APPROACHING A STOP LIGHT WHEN OUR 2014 MAZDA CX-9 STARTED HAVING VIBRATIONS, WHICH AT FIRST CAME FROM UNDERNEATH, BETWEEN THE DRIVER'S ROW AND THE 2ND ROW PASSENGER. IT IMMEDIATELY FELT AS IF THE CAR'S ENGINE WAS ABOUT TO FAIL. I MANAGED TO MAKE THAT RIGHT TURN, CAREFULLY STEPPING ON THE BRAKES, AND CROSSED A RAIL-ROAD CROSSING. THE CAR WAS RUNNING AT A SPEED OF 20 MPH. I SLOWED DOWN TO MAKE ANOTHER RIGHT TURN TOWARDS MY DESTINATION, THEN THE ENGINE ABRUPTLY DIED. THE BATTERY AND CHECK ENGINE LIGHTS SUDDENLY LIT UP ON THE DASHBOAR…
Owner-reported narrative. 81,000 miles reported. Look up ODI 11102971 at NHTSA ↗
Owner report 11320686 · 2020-04-09 (April 9, 2020)
1) WHEN LEFT PARKED FOR 2-3 DAYS, MAZDA CX-9 (MINE IS 2013) CONSISTENTLY DRAINS THE BATTERY 2) ON MY GRAND TOURING THE STEERING HAS A SHAKE AT ABOVE 60 MPH THE ABOVE PROBLEMS ARE COMMON ON ALL MAZDA CX-9 AND CONSUMERS ARE SPENDING $$$ ON THESE MANUFACTURER ISSUES
Owner-reported narrative. 40,000 miles reported. Look up ODI 11320686 at NHTSA ↗
Owner report 10682838 · 2015-02-11 (February 11, 2015)
FOUL SULFUR SMELL IN CABIN, GAS SMELL ODOR, SMELLING GAS FUMES PUNGENT FRESH GASOLINE SMELL INSIDE THE CABIN WHILE DRIVING. ON THE HIGHWAYS, OR LOCAL ROADS. IT LAST FEW MINUTES WHEN OPENING THE HOOD ROTTEN EGGS SMELLS, THE INTENSITY VARIES, IT HAPPEN SPORADICALLY, I USED WITH DIFFERENT KIND OF GASOLINE, ALSO DIFFERENT GRADE FROM 93-87. IT WOULD BE OK FOR THE FIRST 100 MILES THEN THE SAME THING ALL OVER AGAIN .MORE NOTICEABLE WITH HEAT ON HIGH IN THE MORNING .IT IS ALMOST THE FUEL INJECTION RAILING ARE LEAKING ,OR BAD CATALYTIC CONVERTER OR IT…
Owner-reported narrative. Look up ODI 10682838 at NHTSA ↗
Owner report 10823202 · 2016-01-30 (January 30, 2016)
WHEN YOU PUMP GAS INTO THE FUEL TANK, THE GAS SPEWS OUT WHEN THE PUMP STOPS. THE GAS FLOWS OUT DOWN THE SIDE OF THE CAR.
Owner-reported narrative. Look up ODI 10823202 at NHTSA ↗