2011 Jeep WRANGLER problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
485 owner complaints analyzed
10 distinct recall campaigns
50,510 mi median reported failure mileage
Scope: 2011 model year. Data snapshot: . 366 complaints include usable failure mileage.
Most common problems
Air Bags is the most frequently named component, appearing in 143 of 485 complaints (29.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 62 | 12.8% |
| Fuel system concerns | 49 | 10.1% |
| Braking behavior | 46 | 9.5% |
| Electrical and battery issues | 42 | 8.7% |
| Transmission and shifting | 31 | 6.4% |
| Engine operation | 11 | 2.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Air Bags | 143 |
| Fuel/Propulsion System | 88 |
| Electrical System | 81 |
| Steering | 58 |
| Suspension | 39 |
| Engine | 36 |
| Unknown Or Other | 33 |
| Power Train | 32 |
Air Bags: 143; Fuel/Propulsion System: 88; Electrical System: 81; Steering: 58; Suspension: 39; Engine: 36; Unknown Or Other: 33; Power Train: 32
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 88 |
| 25,000 to 49,999 | 84 |
| 50,000 to 74,999 | 88 |
| 75,000 to 99,999 | 60 |
| 100,000 to 149,999 | 35 |
| 150,000 and above | 11 |
Under 25,000: 88; 25,000 to 49,999: 84; 50,000 to 74,999: 88; 75,000 to 99,999: 60; 100,000 to 149,999: 35; 150,000 and above: 11
Under 25,000 miles has the most reports with usable mileage (88). 119 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 2 |
| 2011 | 25 |
| 2012 | 29 |
| 2013 | 29 |
| 2014 | 35 |
| 2015 | 78 |
| 2016 | 77 |
| 2017 | 43 |
| 2018 | 36 |
| 2019 | 39 |
| 2020 | 24 |
| 2021 | 15 |
| 2022 | 6 |
| 2023 | 17 |
| 2024 | 11 |
| 2025 | 8 |
| 2026 | 11 |
2010: 2; 2011: 25; 2012: 29; 2013: 29; 2014: 35; 2015: 78; 2016: 77; 2017: 43; 2018: 36; 2019: 39; 2020: 24; 2021: 15; 2022: 6; 2023: 17; 2024: 11; 2025: 8; 2026: 11
Pattern summary
Air Bags leads the component reports. Steering behavior appears in 62 complaint narratives. Fuel system concerns appears in 49 complaint narratives. Braking behavior appears in 46 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10382676 · 2011-02-14 (February 14, 2011)
DEATH WOBBLE OCCURS RANDOMLY WITHOUT WARNING IN OUR 2008 JEEP WRANGLER UNLIMITED X, CAUSING US TO LOSE CONTROL OF THE VEHICLE. TO TRY TO CORRECT THE ISSUE, WE REPLACED THE STEERING STABILIZER AND HAD THE TIRES ROTATED AND BALANCED (WHICH WAS UNNEEDED). THIS DID NOT CORRECT THE PROBLEM. WE'VE TAKEN IT TO A FRONT-END SPECIALIST AND FOUND NO ABNORMAL WEAR. JEEP DEALERSHIP PROVIDED NO HELP OR ENCOURAGEMENT. *TR
Owner-reported narrative. 43,000 miles reported. Look up ODI 10382676 at NHTSA ↗
Owner report 10438117 · 2011-12-02 (December 2, 2011)
WAS APPROACHING A STOP SIGN WHICH WAS ON A HILL WHEN SUDDENLY I LOST TOTAL CONTROL OF THE VEHICLE WHICH CRASHED INTO A BRICK WALL. THE VEHICLE DID NOT JUST VENTURE OFF THE SIDE OF THE ROAD IT ACTUALLY ENDED UP LOOKING AS THOUGH I MADE A SHARP RIGHT TURN. A STATE TROOPER REPORTED TO ME THAT IT LOOKED AS IF THE TIEROD HAD BROKEN CAUSING THE STEERING TO GO OUT WHICH IN TURN FORCED THE CRASH. MY CONCERN IS, AS WELL AS OTHER 2011 JEEP WRANGLERS, IS WHETHER OR NOT MY JEEP MAY HAVE HAD THE SAME ISSUES AS THE ONES WHICH AT THIS POINT HAVE BEEN RECA…
Owner-reported narrative. Look up ODI 10438117 at NHTSA ↗
Owner report 10458584 · 2012-05-15 (May 15, 2012)
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 55 MPH WHEN VARIOUS DRIVERS ALERTED HIM TO STOP THE VEHICLE. THE CONTACT MANEUVERED TO THE SHOULDER AND STOPPED THE VEHICLE. THE CONTACT THEN NOTICED THAT BOTH REAR WHEEL WELLS WERE ON FIRE. THE FIRE DEPARTMENT APPEARED ON THE SCENE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT GRASS WAS WEDGED BETWEE…
Owner-reported narrative. 3,200 miles reported. Look up ODI 10458584 at NHTSA ↗
Owner report 10519738 · 2013-06-13 (June 13, 2013)
WHEN FILLING UP MY JEEP WITH GAS SOMETIMES FUEL WILL SPEW OUT EVEN WHEN THE FUEL PUMP CLICKS TO STOP. IT WILL SPEW OUT AND GO DOWN THE SIDE OF ME JEEP ONTO THE GROUND. ENOUGH WHERE THE ATTENDANT NEEDS TO BE TOLD. THIS IS THE SAME THING THAT HAPPENED ON MY 2008 JEEP WRANGLER AS WELL. *TR
Owner-reported narrative. 32,000 miles reported. Look up ODI 10519738 at NHTSA ↗
Owner report 10424038 · 2011-09-07 (September 7, 2011)
ON ABOVE DATE, WHILE DRIVING MY 2011 JEEP, ON RT 206 IN UPSTATE NY, MY VEHICLES BRAKES LOCKED UP AT 55MPH THE VEHICLE WAS TAKEN TO A JEEP DEALERSHIP IN SIDNEY NY WHERE NOTHING WRONG WAS FOUND WITH THE JEEP. *TR ON 9-1-11 I TOOK THE VEHICLE TO GRAND PRIX JEEP IN HICKSVILLE,NY AND A DEFECT WAS DISCOVERED IN BOTH THE MASTER CYLINDER AND THE BRAKE POWER BOOSTER. MY VEHICLE WAS IN THE DEALERSHIP FOR APPROX 7 DAYS. THIS VEHICLE WAS BOUGHT BY ME ON 8-23-11.
Owner-reported narrative. 245 miles reported. Look up ODI 10424038 at NHTSA ↗
Owner report 10453945 · 2012-04-03 (April 3, 2012)
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE ABNORMALLY ACCELEARTED TO SPEEDS OF 60 MPH. THE CHECK ENGINE WARNING LIGHT ILLUMINATED DURING THE FAILURE YET THE VEHICLE CONTINUED TO SURGE WHILE THE CONTACT APPLIED THE BRAKES. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO SUCCESSFULLY STOP THE VEHICLE. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE OF THE FAILURE AND OFFERED NO ASSISTANCE. T…
Owner-reported narrative. 23,750 miles reported. Look up ODI 10453945 at NHTSA ↗
Owner report 10424073 · 2011-09-07 (September 7, 2011)
THIS HARDTOP VEHICLE IS EXPERIENCING SIGNIFICANT WATER LEAKAGE SO MUCH SO THAT WHEN IT RAINS, THE ENTIRE FRONT PASSENGER CARPET GETS SOAKED AND THE WATER FLOWS TO THE BACK PASSENGER SEAT CARPET SEAT AS WELL. MY CONCERN IS NOT ONLY POTENTIAL ELECTRICAL OUTAGES/FAILURE BUT ALSO, MOLD AND MILDEW. CERTAINLY NOT SOMETHING A CONSUMER WOULD EXPECT FOR A NEW VEHICLE WITH LESS THAN 500 MILES! *TR
Owner-reported narrative. 225 miles reported. Look up ODI 10424073 at NHTSA ↗
Owner report 10453855 · 2012-04-02 (April 2, 2012)
I WENT TO A JEEP JAMBOREE ON THE WEEKEND OF SEPTEMBER 17TH AND AS I WAS DRIVING TO GO WASH MY JEEP MY JEEP FIRST SPEED UP AND I COULDN'T GET IT TO SLOW DOWN THEN I SMELLED A BURNING SMELL AND THEN DASHBOARD STARTED HAVING TROUBLE LIGHTS COME ON SO I GOT IT OFF THE HIGHWAY AS I EXITED THE HIGHWAY I SAW SMOKE COMING FROM UNDER THE HOOD SO I STOPPED IMMEDIATELY AND OPENED THE HOOD AFTER SHUTTING IT OFF AND SAW IT COMING FROM THE MAIN FUSE BLOCK GRABBED SOME TOOLS TO DISCONNECT THE BATTERY BUT BY THEN IT STARTED TO BURN SO I POURED WATER ON THE FUS…
Owner-reported narrative. 11,026 miles reported. Look up ODI 10453855 at NHTSA ↗
Owner report 10371709 · 2010-12-19 (December 19, 2010)
MY JEEP HAS A SIX SPEED MANUAL TRANSMISSION AND IT POPS OUT OF 2ND AND 4TH GEAR INTO NEUTRAL SINCE PURCHASED NOV. 06, 2010. I CALLED JEEP AND THEY SAID THAT IT MUST POP OUT WHEN THEY DRIVE IT. I AM SETTING UP AN APPOINTMENT. BUT THIS IS A SAFETY ISSUE BECAUSE I WILL BE EVENTUALLY REAR ENDED. WHY ISN'T THIS ON A RECALL?
Owner-reported narrative. 50 miles reported. Look up ODI 10371709 at NHTSA ↗
Owner report 10372014 · 2010-12-21 (December 21, 2010)
I OWN A 2011 JEEP WRANGLER WITH A MANUAL TRANSMISSION. IN COLD WEATHER AND WITH THE VEHICLE COLD, FOURTH GEAR CONTINUALLY POPS OUT OF GEAR AND NOW 2ND IS STARTING TO DO IT. I BROUGHT IT TO THE DEALERSHIP, BUT THEY COULD NOT DUPLICATE THE PROBLEM. ALSO, THEY CHECKED THE TSB, BUT NONE ARE LISTED. I HAVE READ JEEP FORUMS AND LEARNED THAT SOME BELIEVE THE PROBLEM WITH THE 2011S IS THE BOOT, EITHER INNER OR OUTER OR BOTH. WHEN IT IS COLD OUTSIDE, THE BOOTS DON'T FLEX WELL--SO IT PUSHES THE VEHICLE OUT OF GEAR. I HAVE BEEN IN THE MIDDLE OF A TURN AND…
Owner-reported narrative. 250 miles reported. Look up ODI 10372014 at NHTSA ↗
Owner report 10400641 · 2011-05-12 (May 12, 2011)
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED BUT WOULD NOT ACCELERATE BEYOND 40 MPH. THE VEHICLE WAS NOT INSPECTED OR REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 3,500.
Owner-reported narrative. 3,500 miles reported. Look up ODI 10400641 at NHTSA ↗
Owner report 10442656 · 2012-01-06 (January 6, 2012)
1.TOP INTERMITTENTLY LEAKS ON/NEAR THE PASSENGER DOOR, AND WHEN THERE IS SNOW THE TOP ACTS LIKE A SPONGE AND SATURATES LEAKING WATER EVERYWHERE INSIDE THE JEEP. I HAVE DRIVEN AND BEEN IN SOFT TOPS MOST OF MY LIFE AND I HAVE NEVER SEEN A SOFT TOP SATURATE THAT BADLY THAT IT SOAKS THE INSIDE OF THE JEEP. ORIGINALLY THE TOP LEAKED TERRIBLE ANYTIME IT RAINED ALONG THE TOP OF THE WINDSHIELD AND PASSENGER SIDE, 4 TIMES I CALLED TO COMPLAIN 3 TIMES THEY TOLD ME IT WAS MY FAULT FOR PUTTING THE TOP ON WRONG IN WINTER THE 4TH TIME THEY ACTED SURPRISED …
Owner-reported narrative. 600 miles reported. Look up ODI 10442656 at NHTSA ↗