2012 Jeep WRANGLER: complaints, problems and recalls
Explore the records behind recurring owner reports.
Key facts
834 owner complaints analyzed
9 distinct recall campaigns
42,000 mi median reported failure mileage
Scope: 2012 model year. Data snapshot: . 503 complaints include usable failure mileage.
Most common problems
Power Train is the most frequently named component, appearing in 278 of 834 complaints (33.3%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 234 | 28.1% |
| Transmission and shifting | 109 | 13.1% |
| Braking behavior | 88 | 10.6% |
| Electrical and battery issues | 56 | 6.7% |
| Engine operation | 51 | 6.1% |
| Fuel system concerns | 18 | 2.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Power Train | 278 |
| Steering | 203 |
| Engine | 172 |
| Electrical System | 146 |
| Air Bags | 128 |
| Unknown Or Other | 52 |
| Service Brakes | 45 |
| Fuel/Propulsion System | 42 |
Power Train: 278; Steering: 203; Engine: 172; Electrical System: 146; Air Bags: 128; Unknown Or Other: 52; Service Brakes: 45; Fuel/Propulsion System: 42
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 166 |
| 25,000 to 49,999 | 129 |
| 50,000 to 74,999 | 97 |
| 75,000 to 99,999 | 57 |
| 100,000 to 149,999 | 42 |
| 150,000 and above | 12 |
Under 25,000: 166; 25,000 to 49,999: 129; 50,000 to 74,999: 97; 75,000 to 99,999: 57; 100,000 to 149,999: 42; 150,000 and above: 12
Under 25,000 miles has the most reports with usable mileage (166). 331 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2011 | 5 |
| 2012 | 47 |
| 2013 | 91 |
| 2014 | 224 |
| 2015 | 88 |
| 2016 | 78 |
| 2017 | 61 |
| 2018 | 39 |
| 2019 | 60 |
| 2020 | 37 |
| 2021 | 20 |
| 2022 | 23 |
| 2023 | 18 |
| 2024 | 9 |
| 2025 | 13 |
| 2026 | 21 |
2011: 5; 2012: 47; 2013: 91; 2014: 224; 2015: 88; 2016: 78; 2017: 61; 2018: 39; 2019: 60; 2020: 37; 2021: 20; 2022: 23; 2023: 18; 2024: 9; 2025: 13; 2026: 21
Pattern summary
Power Train leads the component reports. Steering behavior appears in 234 complaint narratives. Transmission and shifting appears in 109 complaint narratives. Braking behavior appears in 88 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Examples from the source records
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10425503 · 2011-09-14 (September 14, 2011)
AUTOMATIC TRANSMISSION WITH 'ELECTRONIC RANGE SELECT' ALLOWS A DOWNSHIFT WITH A MOVE OF THE SHIFT LEVER TO THE LEFT WHEN IN 'D' DRIVE. A MOVE TO THE RIGHT UP-SHIFTS. ACCIDENTAL DOWNSHIFTS OCCUR FREQUENTLY BECAUSE OF 'HAIR-TRIGGER' NATURE OF SHIFT LEVER CONTROLS. THE SLIGHTEST, BARELY PERCEPTIBLE MOVEMENT LEFT CAUSES A DOWNSHIFT, OFTEN UNINTENDED AND UNEXPECTED. UP-SHIFTING REQUIRES A DEFINITE MOVEMENT TO THE RIGHT. DISCUSSION OF THIS ISSUE WITH 2012 AUTOMATIC WRANGLERS DRIVERS ON JEEP INTERNET FORUMS SUGGESTS A NUMBER OF PEOPLE EXPERIENCE AND…
Owner-reported narrative. 20 miles reported. Look up ODI 10425503 at NHTSA ↗
Owner report 10425759 · 2011-09-16 (September 16, 2011)
THIS VEHICLE HAS AUTO STICK SHIFTING WITH AN AUTOMATIC TRANSMISSION. FOR UPSHIFTS MOVEMENT ALL THE WAY TO THE RIGHT, HITTING THE END OF TRAVEL IS REQUIRED THE MAKE A SHIFT UP IN GEAR SELECTION. ON DOWN SHIFTS, JUST TOUCHING THE SHIFT HANDLE AND BARELY APPLYING PRESSURE ACTIVATES A DOWNSHIFT. NO MOVEMENT OF THE SHIFT HANDLE IS REQUIRED. THIS WAY TO SENSITIVE. *TT
Owner-reported narrative. 200 miles reported. Look up ODI 10425759 at NHTSA ↗
Owner report 10434955 · 2011-11-09 (November 9, 2011)
AUTO SHIFTER JUST BARELY GETS BUMPED AND VEHICLE DOWNSHIFTS. *TR
Owner-reported narrative. 300 miles reported. Look up ODI 10434955 at NHTSA ↗
Owner report 10436774 · 2011-11-22 (November 22, 2011)
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER SPORT. THE CONTACT STATED THAT WHEN TRAVELING OVER 65 MPH, THE FRONT HOOD WOULD CONTINUOUSLY LIFT AND BANG AGAINST THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO OFFERED NO ASSISTANCE AND ADVISED THAT THE FAILURE WOULD NOT CAUSE ANY PROBLEMS. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO OTHER ASSISTANCE. THERE WERE NO REPAIRS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 3,250. UPDATED 12/12/11 *BF THE CONSUMER STATED THE HOOD LIFTS AND BANGS AGAINST THE SAFETY LATCH. THE CONSTANT BANGING AG…
Owner-reported narrative. 3,250 miles reported. Look up ODI 10436774 at NHTSA ↗
Owner report 10441915 · 2011-12-30 (December 30, 2011)
WATER FILLING UP ON THE INSIDE FRONT FLOORBOARDS WHEN IT RAINS; COMING IN FROM FIREWALL; POSSIBLE FIRE HAZARD. *KB
Owner-reported narrative. 27 miles reported. Look up ODI 10441915 at NHTSA ↗
Owner report 10446596 · 2012-02-03 (February 3, 2012)
THE TRANSMISSION BECAME DIFFICULT TO ENGAGE 1ST GEAR. SHIFTING INTO ALL OTHERS WAS VERY NOTCHY. FINALLY, IN TRAFFIC, IT BECAME IMPOSSIBLE TO ENGAGE 1ST GEAR AT ALL. THE VEHICLE HAD TO BE STARTED IN 2ND GEAR. THE VEHICLE HAD LIMPED IN TO THE DEALER. UPON INSPECTION IT WAS FOUND THAT THE 1ST GEAR SYNCHRO HAD CRACKED AND FAILED. THIS CAN CREATE A HAZARDOUS SITUATION IN BUSY TRAFFIC. THIS TRANSMISSION HAS BEEN REPORTED BY VARIOUS USER FORUMS AS FAULTY AND PRONE TO FAILURE, INCLUDING POPPING OUT OF GEAR AND DIFFICULT SHIFTING. POPPING OUT OF GEAR IN…
Owner-reported narrative. 3,100 miles reported. Look up ODI 10446596 at NHTSA ↗
Owner report 10447462 · 2012-02-10 (February 10, 2012)
MY 2012 WRANGLER WITH ONLY 200 MILES START TO OVERHEATING WHEN USE MORE POWER TO RUN UPHILL A ROAD. I GO TO THE DEALER TO VERIFY AND SAID TO ME THAT ITS NORMAL. I SAID TO THEME THAT CHANGE ME THIS WRANGLER BECAUSE WAS NEW AND NOT CHANGE IT WITH ANOTHER. ALSO NOW AT 987 MILES THE ENGINE MAKE A NOISE LIKE A LIFTERS. MY QUESTION IS , WHEN THE WRANGLER WON MORE MILES THE PROBLEMS ARE MORE? I READ ON INTERNET THAT SOME PEOPLE HAVE THE SAME PROBLEMS. CHRYSLER NEED TO VERIFY ALL PENTASTAR ENGINES. *TR
Owner-reported narrative. 380 miles reported. Look up ODI 10447462 at NHTSA ↗
Owner report 10449154 · 2012-02-23 (February 23, 2012)
THIS IS THE SECOND TIME THAT THE TRANSMISSION HAS DOWNSHIFTED-WENT FROM DRIVE TO 2ND .OR 3RD GEAR RANGE. VEHICLE HAS AUTOMATIC TRANSMISSION. VEHICLE WAS STARTED AND BEGAN DRIVING. SLOWED DOWN AT STOP SIGN AND BEGAN TO PULL OUT VEHICLE WENT FROM "D" RANGE TO 2ND ON INDICATOR. VEHICLE HAS SELECT SHIFT + AND -. EACH TIME I THOUGHT I HAD TOUCHED SELECTOR. *TR
Owner-reported narrative. 825 miles reported. Look up ODI 10449154 at NHTSA ↗
Recall history
9 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.
11V528000 · Air Bags:Frontal
Reported: 2011-11-02 (November 2, 2011)
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
Consequence: A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
NHTSA campaign record ↗13V176000 · Air Bags
Reported: 2013-05-07 (May 7, 2013)
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
Consequence: In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Remedy: Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
NHTSA campaign record ↗13V234000 · Power Train:Automatic Transmission:Cooling Unit And Lines | Steering:Hydraulic Power Assist:Hose, Piping, And Connections
Reported: 2013-06-04 (June 4, 2013)
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Jeep Wrangler vehicles equipped with a 3.6L engine and an automatic transmission and manufactured January 23, 2011, through February 23, 2013. The power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid.
Consequence: A loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. The recall began on September 23, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N28.
NHTSA campaign record ↗14V631000 · Visibility:Rearview Mirrors/Devices:Exterior | Electrical System
Reported: 2014-10-08 (October 8, 2014)
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
Consequence: An electrical short increases the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
NHTSA campaign record ↗16V288000 · Air Bags:Frontal:Driver Side:Inflator Module
Reported: 2016-05-11 (May 11, 2016)
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Consequence: Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
NHTSA campaign record ↗16V352000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2016-05-24 (May 24, 2016)
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
Consequence: These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
NHTSA campaign record ↗18V021000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2018-01-09 (January 9, 2018)
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
NHTSA campaign record ↗19V018000 · Air Bags:Frontal:Passenger Side:Inflator Module
Reported: 2019-01-15 (January 15, 2019)
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
NHTSA campaign record ↗19V680000 · Seat Belts:Front:Anchorage
Reported: 2019-09-26 (September 26, 2019)
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Consequence: A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
Remedy: FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
NHTSA campaign record ↗