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U.S. public vehicle records

Isuzu NPR HD recalls by model year

Explore the records behind recurring owner reports.

Key facts

8 owner complaints analyzed

17 distinct recall campaigns

75,000 mi median reported failure mileage

Scope: 2006 to 2027 model years. Data snapshot: . 7 complaints include usable failure mileage.

Compare model years

Recalls by model year

All campaigns in the snapshot affecting each model year, including recalls announced years later.

Recall campaigns

Shared campaigns appear once in each affected model year.

2011
2
2012
4
2013
4
2014
4
2015
5
2016
7
2017
5
2018
3
2019
5
2020
5
2025
2
2026
1
2027
1
Recall campaigns data
CategoryCount
20112
20124
20134
20144
20155
20167
20175
20183
20195
20205
20252
20261
20271

2011: 2; 2012: 4; 2013: 4; 2014: 4; 2015: 5; 2016: 7; 2017: 5; 2018: 3; 2019: 5; 2020: 5; 2025: 2; 2026: 1; 2027: 1

Year-by-year records

Isuzu NPR HD model-year comparison
Model yearComplaintsRecallsChange in recalls
200601Not available
2007210
200803+2
200901-2
201102Not available
201204+2
2013140
2014040
201515+1
201647+2
201705-2
201803-2
201905+2
2020050
202502Not available
202601-1
2027010

Recall history

17 distinct campaigns affect this selection. Announcement dates below are different from vehicle model years. A campaign may cover multiple years.

15V704000 · Fuel System, Gasoline:Storage:Tank Assembly

Reported: 2015-10-26 (October 26, 2015) · Model years: 2006, 2007, 2008

Isuzu Manufacturing Services of America (Isuzu) is recalling certain model year 2006-2008 Isuzu NPR and NPR-HD and Chevrolet W3500 and W4500 trucks manufactured March 16, 2005, to August 13, 2008 and 2006-2008 GMC W3500 and W4500 trucks manufactured July 18, 2005, to August 13, 2008. The affected vehicles have a fuel tank that may corrode and leak fuel.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Isuzu will notify owners, and dealers will replace the fuel tank, free of charge. Isuzu issued an interim notification to owners on December 18, 2015. The recall began on April 8, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.

NHTSA campaign record ↗
17V324000 · Vehicle Speed Control:Accelerator Pedal

Reported: 2017-05-17 (May 17, 2017) · Model years: 2008, 2009, 2012, 2013

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2008-2009 and 2012-2013 Isuzu NPR and NPR HD vehicles and 2008-2009 GMC W3500 and GMC W4500 vehicles. The affected vehicles, equipped with a gasoline-powered engine, have a throttle pedal that may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle position.

Consequence: A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.

Remedy: Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began on June 23, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.

NHTSA campaign record ↗
17V726000 · Equipment

Reported: 2017-11-14 (November 14, 2017) · Model years: 2008, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2017 Isuzu NPR, 2008 NPR HD and NPR-HD Gas, 2011-2018 NPR HD and NRR, 2015-2018 NPR XD, 2012-2018 NQR, 2012-2017 NPR Gas and NPR-HD Gas, 2016-2017 Chevrolet Low Cab Forward 3500 HD, 3500 and 4500 and 2017-2018 Chevrolet Low Cab Forward 4500 HD, 4500 XD, 5500 HD and 5500 XD vehicles, equipped with certain Walter Kidde Plastic-Handle Fire Extinguishers, models FC10 and FC110. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Isuzu will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall is expected to begin in December 2017. Owners may contact Isuzu customer service at 1-866-441-9638 or Walter Kidde customer service at 1-855-262-3540 or they may also visit www.kidde.com and click on "Product Safety Recall" to order replacement fire extinguishers free of charge. Isuzu's number for this recall is V1705. Note: This recall includes fire extinguishers provided as a remedy for previous Isuzu recall 15V778.

NHTSA campaign record ↗
17V191000 · Power Train:Axle Hubs

Reported: 2017-03-21 (March 21, 2017) · Model years: 2011, 2012, 2013, 2014, 2015, 2016, 2017

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.

Consequence: The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.

Remedy: Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.

NHTSA campaign record ↗
15V778000 · Equipment

Reported: 2015-11-20 (November 20, 2015) · Model years: 2012, 2013, 2014, 2015, 2016

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2012-2016 NPR, NPR-HD, NPR-XD, NQR, and NRR diesel trucks manufactured November 24, 2011, to July 24, 2015, and 2012-2015 NPR and NPR-HD gasoline-powered trucks manufactured October 5, 2011, to August 27, 2015. The trucks may have been equipped with certain Kidde plastic valve disposable handheld fire extinguishers, model FC10, that may not properly discharge when the lever is pressed.

Consequence: In the event of a fire, if the fire extinguisher does not work correctly, there is an increased risk of injury.

Remedy: Isuzu will notify and instruct owners to order replacement fire extinguishers free of charge directly from Kidde Safety at www.kidde.com, or toll-free at (855)283-7991, or by contacting and visiting a dealer. The recall began on January 18, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.

NHTSA campaign record ↗
16V797000 · Vehicle Speed Control:Accelerator Pedal

Reported: 2016-11-02 (November 2, 2016) · Model years: 2014, 2015, 2016

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2014-2016 Isuzu NPR and NPR HD vehicles manufactured August 26, 2013, to November 11, 2016, and 2016 Chevrolet Low Cab Forward 3500 and 4500 vehicles manufactured July 27, 2016, to November 11, 2016. The affected vehicles have a throttle pedal that may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle position. Note: In gasoline models only.

Consequence: A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.

Remedy: Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began November 14, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.

NHTSA campaign record ↗
17V105000 · Structure:Frame And Members | Power Train

Reported: 2017-02-17 (February 17, 2017) · Model years: 2015, 2016, 2017

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.

Consequence: If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.

Remedy: Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.

NHTSA campaign record ↗
16V105000 · Equipment:Other:Labels

Reported: 2016-02-24 (February 24, 2016) · Model years: 2016

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2016 NPR-HD, NPR-XD, NQR, and NRR trucks manufactured July 3, 2015, to September 2, 2015 and equipped with 5.2L diesel engines. The certification label on the affected vehicles may have typographical errors in the rim size, tire pressure and weight information that may prevent the owner from accurately loading and maintaining the vehicle. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence: If the rim size, tire pressure and weight information cannot be referenced and understood, the owner may overload the vehicle or underinflate the tires. These conditions may increase the risk of a crash.

Remedy: Isuzu will provide owners with a corrected certification label, free of charge. The recall began on April 25, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.

NHTSA campaign record ↗
21V194000 · Suspension:Rear:Springs:Leaf Spring Assembly:U-Bolt, Leaf Spring To Axle

Reported: 2021-03-19 (March 19, 2021) · Model years: 2016, 2017, 2018, 2019, 2020

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.

Consequence: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.

Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.

NHTSA campaign record ↗
19V835000 · Wheels:Lugs/Nuts/Bolts/Studs

Reported: 2019-11-20 (November 20, 2019) · Model years: 2017, 2018, 2019, 2020

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.

Consequence: If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.

Remedy: Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.

NHTSA campaign record ↗
18V235000 · Exterior Lighting:Brake Lights:Switch

Reported: 2018-04-13 (April 13, 2018) · Model years: 2019

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018 Isuzu NPR and 2019 Isuzu NPR-HD and NPR-XD vehicles. These vehicles have a brake switch and nylon retainer that may not have been properly secured into the steel brake pedal assembly bracket.

Consequence: If the brake switch and nylon retainer are not properly secured, the switch can detach from the bracket causing the brake lights to illuminate whether or not brake pedal is depressed, the shift interlock will not operate and the accelerator pedal input will be disabled resulting in the inability to accelerate. These conditions can increase the risk of a crash.

Remedy: Isuzu has notified owners, and dealers will inspect the seating of the retainer, and re-seat the retainer clip or replace the retainer clip, if necessary, free of charge. The recall began on April 24, 2018. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V1801.

NHTSA campaign record ↗
19V064000 · Electrical System: Instrument Cluster/Panel

Reported: 2019-02-08 (February 8, 2019) · Model years: 2019

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 Isuzu NPR-HD, NPR-XD, NQR, NRR, Chevrolet 4500HD, 4500XD, 5500HD, and 5500XD. The odometer accurately measures the distance traveled in miles, but erroneously indicates that they are kilometers in the LCD display instead of miles.

Consequence: An incorrect odometer reading could lead to an unintended delay in critical safety related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.

Remedy: Isuzu will notify customers and dealers to inspect the odometer LCD on their vehicle. If the distance traveled is listed as 'mi' (miles), the customer or dealer will be requested to inform Isuzu and the recall for that vehicle will be deemed complete. If the distance is listed as 'km' (kilometers), the customer will be requested to take the vehicle to the dealer, and the dealer will replace the meter cluster with one that indicates 'mi' (miles). The new odometer will be reprogrammed to reflect the number of miles traveled that was indicated on the original odometer. The recall began March 13, 2019. Isuzu owners may contact Isuzu customer service at 1-866-441-9638, GM owners may contact GM customer service at 1-800-862-4389.

NHTSA campaign record ↗
20V025000 · Seat Belts:Front:Webbing

Reported: 2020-01-17 (January 17, 2020) · Model years: 2019, 2020

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.

Consequence: In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.

Remedy: Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.

NHTSA campaign record ↗
20V720000 · Electrical System:12v/24v/48v Battery:Cables

Reported: 2020-11-20 (November 20, 2020) · Model years: 2020

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR-HD Gas (Crew Cab) and 2020 Chevrolet 4500 (Crew Cab) trucks equipped with 6.6L gasoline engines. The positive cable connecting the battery to the starter may be too long and may have been routed too close to the right-side exhaust pipe.

Consequence: Over time, heat from the exhaust pipe may cause the conduit and insulation to deteriorate, exposing the wires, possibly causing a short circuit which could result in a no-start condition or a fire.

Remedy: Isuzu and Chevrolet will notify their respective vehicle owners and dealers of this recall, and specifically of the need to adjust the positive cable in subject vehicles, and owners will be informed that the recall repairs will be done free of charge. The recall began December 11, 2020. For additional information, Isuzu owners may contact Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2005.

NHTSA campaign record ↗
20V721000 · Electrical System:Wiring | Engine And Engine Cooling:Cooling System:Hoses/Lines/Piping/Fittings

Reported: 2020-11-20 (November 20, 2020) · Model years: 2020

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 NPR-HD (Crew Cab) and Chevrolet 4500 (Crew Cab) vehicles equipped with 6.6L gasoline engines. The chassis harness and the coolant return hose from the radiator to the reservoir (surge hose) may chafe. Continued chafing could cause wear in the harness and/or hose, ultimately causing a hole in the hose with the potential for engine coolant to leak and/or causing damage to the harness with the potential for a short circuit.

Consequence: Leaking engine coolant and/or a damaged wire harness may result in a no-start condition, an engine stall, or an electrical short. These scenarios increase the risk of a crash or fire.

Remedy: Isuzu and Chevrolet will notify their respective vehicle owners and dealers of this recall, and specifically of the need to adjust the positive cable in subject vehicles, and owners will be informed that the recall repairs will be done free of charge. The recall began December 11, 2020. For additional information, Isuzu owners may contact Isuzu Customer Relations at 1-866-441-9638 and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-800-862-4389. Isuzu's number for this recall is V2006.

NHTSA campaign record ↗
26V210000 · Electrical System:Wiring

Reported: 2026-04-01 (April 1, 2026) · Model years: 2025, 2026, 2027

Isuzu Motors Limited (Isuzu) is recalling certain 2025-2027 Chevrolet Low Cab Forward 5500XD, 4500XD, Isuzu NRR, NPR HD, NPR XD, 2025-2027 Chevrolet Low Cab Forward 4500HD, and Isuzu NRR EV vehicles. The chassis and/or cab wire harnesses may chafe against metal components, leading to harness failure.

Consequence: Harness failure may cause an engine stall or the brake lights and parking brake to fail, increasing the risk of a crash. Damaged wires may also melt, increasing the risk of a fire.

Remedy: Dealers will add additional fasteners, inspect and replace the harnesses as necessary, free of charge. This is a Phased campaign. Phase 1 will include NRR EV vehicles. Owner notification letters were mailed April 24, 2026 to NRR EV owners. Phase 2 will include Isuzu N-Series and Chevrolet LCF Series vehicles. Owner notification letters were mailed May 22, 2026 to Isuzu N-Series owners. Phase 3 will include Chevrolet LCF Series owners. Owner notification letters were mailed July 10, 2026 to Chevrolet LCF Series owners. Owners will receive another notice once remedy becomes available. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2602.

NHTSA campaign record ↗
26V517000 · Structure:Body:Hatchback/Liftgate:Hinge And Attachments

Reported: 2026-08-06 (August 6, 2026) · Model years: 2025

US Truck Body Co., Inc. (US Truck Body) is recalling certain 2025 Isuzu NPR HD vehicles equipped with Waltco MDV series liftgates. The deck pins may break, causing the liftgate platform to fall.

Consequence: A liftgate that falls unexpectedly increases the risk of injury.

Remedy: US Truck Body will work with the supplier, Hiab, to inspect the platform bushings and hydraulic systems and replace the deck pins, free of charge. All affected vehicles are expected to be repair by August 27, 2026. Owners may contact US Truck Body customer service at 1-800-443-0843.

NHTSA campaign record ↗