2023 Infiniti QX60 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
27 owner complaints analyzed
3 distinct recall campaigns
38,000 mi median reported failure mileage
Scope: 2023 model year. Data snapshot: . 1 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 8 of 27 complaints (29.6%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 5 | 18.5% |
| Engine operation | 4 | 14.8% |
| Fuel system concerns | 4 | 14.8% |
| Transmission and shifting | 3 | 11.1% |
| Electrical and battery issues | 1 | 3.7% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 8 |
| Electrical System | 6 |
| Engine | 5 |
| Fuel/Propulsion System | 4 |
| Power Train | 3 |
| Service Brakes | 3 |
| Lane Departure: Blind Spot Detection | 2 |
| Seats | 2 |
Unknown Or Other: 8; Electrical System: 6; Engine: 5; Fuel/Propulsion System: 4; Power Train: 3; Service Brakes: 3; Lane Departure: Blind Spot Detection: 2; Seats: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 0 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 0 |
| 75,000 to 99,999 | 0 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 0; 25,000 to 49,999: 1; 50,000 to 74,999: 0; 75,000 to 99,999: 0; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (1). 26 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2022 | 1 |
| 2023 | 11 |
| 2024 | 6 |
| 2025 | 6 |
| 2026 | 3 |
2022: 1; 2023: 11; 2024: 6; 2025: 6; 2026: 3
Pattern summary
Unknown Or Other leads the component reports. Braking behavior appears in 5 complaint narratives. Engine operation appears in 4 complaint narratives. Fuel system concerns appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11533540 · 2023-07-20 (July 20, 2023)
The car lurches forward 3-5 inches when it is shifted into park. This happens regardless of flat ground or on an incline. This issue has happened since the purchase of the car in February 2023. I had the car inspected by Infiniti and they found no issues with the brakes/rotors or braking system. This happens regardless of if the parking brake is engaged or not.
Owner-reported narrative. Look up ODI 11533540 at NHTSA ↗
Owner report 11535669 · 2023-08-01 (August 1, 2023)
We went to a carwash and had to put the car in neutral. Not easy to do, but we finally got it in neutral. So, we come to the end of the wash, the car is rolling out and when we tried to move it back into drive, IT WOULDN'T GO! It kept on beeping every time we tried. Panic set in and my son jumped out to push the car out of the way but the car PUT THE TRANSMISSION IN PARK! He jumped back in and accidentally hit the brake which allowed him to push it back into drive.
Owner-reported narrative. Look up ODI 11535669 at NHTSA ↗
Owner report 11569808 · 2024-02-04 (February 4, 2024)
On two occasions driving new 2023 QX60, the engine stalled while driving. Vehicle lost all acceleration capability. The system message: stop car, engine stall. Press break and start button. What we noticed is that both times, the engine stalled after the car had been sitting running idle for a period of time.
Owner-reported narrative. Look up ODI 11569808 at NHTSA ↗
Owner report 11608401 · 2024-08-14 (August 14, 2024)
The contact owns a 2023 Infiniti QX60. The contact stated that while driving approximately 15 MPH, the message to "Pull Over Safely" was displayed and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was later towed to the local dealer who diagnosed that the starter and electric fuel pump were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 38,000.
Owner-reported narrative. 38,000 miles reported. Look up ODI 11608401 at NHTSA ↗
Owner report 11553769 · 2023-11-06 (November 6, 2023)
I purchased and Infiniti QX60 on April 15th 2023 The check engine light has come on on multiple occasions and the vehicle loses power in traffic and stops moving it will shut off. The first time I had the vehicle in for service it was sensors with the check engine light this time it is in for service and there is a replacement of a fuel pump
Owner-reported narrative. Look up ODI 11553769 at NHTSA ↗
Owner report 11511109 · 2023-03-09 (March 9, 2023)
I purchased a new 2023 Infinity QX60 in Nov. of 2022. I had the vehicle for less than 2 months when the dashboard lit up with a shifter warning/malfunction while driving my kids to school on 2-8-23. I pulled over and stopped the vehicle to see what was going on. A shifter malfunction warning displayed. I was able to put the car in park but unable to put the shifter back in drive. After numerous tries, the vehicle shifted into drive after restarting the car. Was able to drive the vehicle straight to my local Infinity Dealership. I arrived prior…
Owner-reported narrative. Look up ODI 11511109 at NHTSA ↗
Owner report 11694243 · 2025-10-18 (October 18, 2025)
I've had multiple instances of electrical "shorts" with the vehicle resulting in the sonar system setting off warnings while driving on the highway and having to be replaced twice; the driver mirror shorted and had to be replaced; for a period of months, I would put my belongings in the passenger seat of my vehicle and by the time I got to the driver side of the vehicle, it would lock on me, or I would put it in the back seat, and by the time I exited the driver's side door, the back left door would lock on me (fortunately it was just a work ba…
Owner-reported narrative. Look up ODI 11694243 at NHTSA ↗