2017 Infiniti Q50 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
62 owner complaints analyzed
4 distinct recall campaigns
29,000 mi median reported failure mileage
Scope: 2017 model year. Data snapshot: . 21 complaints include usable failure mileage.
Most common problems
Engine is the most frequently named component, appearing in 17 of 62 complaints (27.4%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Engine operation | 8 | 12.9% |
| Braking behavior | 8 | 12.9% |
| Electrical and battery issues | 4 | 6.5% |
| Steering behavior | 4 | 6.5% |
| Fuel system concerns | 3 | 4.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine | 17 |
| Air Bags | 10 |
| Electrical System | 8 |
| Fuel/Propulsion System | 8 |
| Unknown Or Other | 8 |
| Service Brakes | 7 |
| Power Train | 5 |
| Seats | 5 |
Engine: 17; Air Bags: 10; Electrical System: 8; Fuel/Propulsion System: 8; Unknown Or Other: 8; Service Brakes: 7; Power Train: 5; Seats: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 8 |
| 25,000 to 49,999 | 7 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 8; 25,000 to 49,999: 7; 50,000 to 74,999: 2; 75,000 to 99,999: 2; 100,000 to 149,999: 2; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (8). 41 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 2 |
| 2018 | 3 |
| 2019 | 6 |
| 2020 | 6 |
| 2021 | 5 |
| 2022 | 5 |
| 2023 | 6 |
| 2024 | 12 |
| 2025 | 11 |
| 2026 | 6 |
2017: 2; 2018: 3; 2019: 6; 2020: 6; 2021: 5; 2022: 5; 2023: 6; 2024: 12; 2025: 11; 2026: 6
Pattern summary
Engine leads the component reports. Engine operation appears in 8 complaint narratives. Braking behavior appears in 8 complaint narratives. Electrical and battery issues appears in 4 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11186562 · 2019-03-13 (March 13, 2019)
I PURCHASED MY 2017 INFINITI Q50 AS A CERTIFIED DEALER OWNED VEHICLE WITH 4710 MILES ON IT FROM AIRPORT INFINITI ON 12/31/2018. SINCE TAKING POSSESSION OF THE CAR, I HAVE HAD THREE SEPARATE INSTANCES WHERE MY CAR LOST POWER DURING ACCELERATION, IN WHICH ONE OF THE INSTANCES NEARLY CAUSED ME TO BE HIT BY A SEMI-TRUCK WHEN CROSSING A DIVIDED HIGHWAY. I HAVE PROVIDED VIDEOS TO THE MANUFACTURE BUT THEY HAVE REFUSED TO TAKE ACTION BECAUSE THE VEHICLE DOES NOT SET ANY DTC CODES. WHEN THIS CONDITION HAPPENS MY 3.0T Q50 ACCELERATES EXTREMELY SLOW EV…
Owner-reported narrative. 4,710 miles reported. Look up ODI 11186562 at NHTSA ↗
Owner report 11193474 · 2019-04-02 (April 2, 2019)
I HAVE A INFINITI Q50S REDSPORT 2017 ACTUALLY HAVE 34000 MILES IN THE ODOMETER. THIS CAR HAVE A FACTORY DEFECT THAT INVOLVES ENGINE PARTS IN THIS CASE SERPENTINE BELT, BELT TENSIONER AND PULLEYS. THERE IS A TSB AT THIS TIME FOR THIS ISSUE BUT IN THE MAJORITY OF CASES THE CARS STILL SHOWING UP THE ISSUE. MAJOR ISSUE AT THIS TIME IS THAT SERPENTINE BELT BROKES WHILE CAR IS ON MOVE. THE CAR NEEDS TO BE STOPPEND SINCE ENGINE OVERHEAT AND ALSO BATERRY LIGHT GOES ON. THE BELT TENSIONER GET STUCK AND PULLEYS IN SOME OF THE CASES MELT DOWN. IN MY CASE …
Owner-reported narrative. Look up ODI 11193474 at NHTSA ↗
Owner report 11101056 · 2018-06-11 (June 11, 2018)
TL* THE CONTACT OWNS A 2017 INFINITI Q50. WHILE MAKING A LEFT TURN AT 10 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER (INFINITI OF MANHASSET, 1225 NORTHERN BLVD, MANHASSET, NY 11030) TO HAVE THE BRAKES DIAGNOSED, BUT NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTI…
Owner-reported narrative. 8,000 miles reported. Look up ODI 11101056 at NHTSA ↗
Owner report 11170975 · 2019-01-19 (January 19, 2019)
I PURCHASED MY 2017 INFINITI Q50 ON OCTOBER 06 2018 FROM CARVANA LLC. THE VEHICLE WAS USED AND HAD APPROXIMATELY 38K ON THE ODOMETER. WITHIN 2 WEEKS OF OWNING THE VEHICLE THE REAR BRAKES PADS NEED TO BE REPLACED AND THE ROTORS NEEDED TO BE RESURFACED. THIS WAS EXPECTED DUE TO THE HIGH MILEAGE ON A 1 YEAR OLD VEHICLE. THEN ON JANUARY 11TH 2019 I TOOK MY 2017 INFINITI Q50 IN FOR ITS OIL CHANGE AT 43,000 MILES WITH GLENDALE INFINITI IN GLENDALE CALIFORNIA. WHEN THE SERVICE WAS COMPLETED THE SERVICE ADVISOR HAD NOTIFIED ME THAT MY REAR BRAKE PADS …
Owner-reported narrative. 43,000 miles reported. Look up ODI 11170975 at NHTSA ↗
Owner report 11031402 · 2017-10-02 (October 2, 2017)
TL* THE CONTACT OWNS A 2017 INFINITI Q50. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE STOPPED AT A LIGHT. THE VEHICLE RESTARTED AFTER ONE ATTEMPT. THE CONTACT TOOK THE VEHICLE TO INFINITI ON CAMELBACK (1250 E CAMELBACK RD, PHOENIX, AZ 85014) WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 17V476000 (FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM). THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT EMAILED THE MANUFACTURER, BUT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Owner-reported narrative. Look up ODI 11031402 at NHTSA ↗
Owner report 11395951 · 2021-02-12 (February 12, 2021)
SINCE MARCH OF 2020 I HAVE HAD ISSUES WITH THE DISPLAY SCREEN AND THE GPS SYSTEM. THESE PROBLEMS ARE ONGOING AND THE DEALER CANNOT REPAIR THE ELECTRICAL ISSUES. I HAVE ELEVATED THIS COMPLAINT TO INFINITY CUSTOMER AFFAIRS AND WAS ISSUED CASE# 43115404 TODAY. I HAVE TAKEN ATTEMPTED TO HAVE MY INFINITY DEALER FIX THE PROBLEM FOR ALMOST A YEAR AND THEY HAVE BEEN UNABLE TO REPAIR THE TWO ISSUES.THIS PROBLEM APPEARS TO BE GETTING WORSE AS THE FREQUENCY OF THE PROBLEMS IS OCURRING MORE OFTEN NOW.THE DEALER CONTACTED THE CORPORATE TECH ASSISTANCE DEPAR…
Owner-reported narrative. 50,000 miles reported. Look up ODI 11395951 at NHTSA ↗
Owner report 11197207 · 2019-04-18 (April 18, 2019)
TL* THE CONTACT OWNS A 2017 INFINITI Q50. THE CONTACT STATED THAT THE POWER STEERING FAILED TWICE. THE VEHICLE WAS TAKEN TO RAY CATENA INFINITI OF EDISON (900 US-1, EDISON, NJ 08817, [phone removed]) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS STILL UNDER WARRANTY. THE VEHICLE WAS REPAIRED, BUT THE CONTACT FELT UNEASY ABOUT DRIVING THE VEHICLE. SHE SPOKE WITH HER STATE'S ATTORNEY GENERAL'S OFFICE BEFORE CALLING NHTSA. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,276. *TT CONSUMER STATED THE VEHICLE WAS PARKED IN MY DRIVEWAY W…
Owner-reported narrative. 10,276 miles reported. Look up ODI 11197207 at NHTSA ↗
Owner report 11375624 · 2020-11-20 (November 20, 2020)
WHEN STARTING UP FROM BEING PARKED THE WHEELS STEER THE CAR TO THE RIGHT WHILE I HAVE TO PULL THE STEERING WHEEL TO THE LEFT TO KEEP THE CAR DRIVING STRAIGHT. THE MOMENT I REMOVE THE PRESSURE FROM PULLING THE WHEEL LEFT THE CAR TAKES AN IMMEDIATE RIGHT TURN. THIS IS NOT A FRONT END ALIGNMENT ISSUE AS THE PROBLEM WILL CORRECT ITSELF. IT HAS TAKEN AS SHORT AS A COUPLE OF MILES OR AS LONG AS A FEW SHORT TRIPS FOR IT TO CORRECT ITSELF. IT HAS HAPPENED FIRST THING IN THE MORNING, IN THE AFTERNOON AND EVENING. THIS SAFETY ISSUE STARTED WHEN THE…
Owner-reported narrative. 9,000 miles reported. Look up ODI 11375624 at NHTSA ↗
Owner report 11546417 · 2023-09-25 (September 25, 2023)
The contact owns a 2017 Infiniti Q50. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle was experiencing inaccurate fuel gauge reading. The contact stated that the failures had been recurring while driving. The vehicle was taken to the dealer several times, and the dealer diagnosed that the fuel pump had failed. The vehicle was not repaired. The manufacturer was notified of the failure a…
Owner-reported narrative. 70,000 miles reported. Look up ODI 11546417 at NHTSA ↗
Owner report 11602824 · 2024-07-16 (July 16, 2024)
Independent service center ran diagnostics and Code that pops up is the P0090. FUEL PUMP .no inspection by dealership when requested. We called dealership and they wanted to charge for inspecting vehicle. When driving vehicle stalls,in the middle of traffic. Check engine light turned on .No exaleracion when I press gas pedal. Very dangerous it stalled in the middle of traffic with children in vehicles.. the car goes to limp mode and didn't want to move . The muffler smokes and when checked the engine oil smells like gas.
Owner-reported narrative. Look up ODI 11602824 at NHTSA ↗