2014 Infiniti Q50 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
169 owner complaints analyzed
5 distinct recall campaigns
7,490 mi median reported failure mileage
Scope: 2014 model year. Data snapshot: . 119 complaints include usable failure mileage.
Most common problems
Steering is the most frequently named component, appearing in 78 of 169 complaints (46.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Steering behavior | 68 | 40.2% |
| Braking behavior | 21 | 12.4% |
| Transmission and shifting | 13 | 7.7% |
| Electrical and battery issues | 7 | 4.1% |
| Engine operation | 1 | 0.6% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Steering | 78 |
| Electrical System | 41 |
| Power Train | 18 |
| Air Bags | 16 |
| Unknown Or Other | 16 |
| Service Brakes | 14 |
| Engine | 12 |
| Vehicle Speed Control | 11 |
Steering: 78; Electrical System: 41; Power Train: 18; Air Bags: 16; Unknown Or Other: 16; Service Brakes: 14; Engine: 12; Vehicle Speed Control: 11
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 77 |
| 25,000 to 49,999 | 14 |
| 50,000 to 74,999 | 18 |
| 75,000 to 99,999 | 6 |
| 100,000 to 149,999 | 3 |
| 150,000 and above | 1 |
Under 25,000: 77; 25,000 to 49,999: 14; 50,000 to 74,999: 18; 75,000 to 99,999: 6; 100,000 to 149,999: 3; 150,000 and above: 1
Under 25,000 miles has the most reports with usable mileage (77). 50 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2013 | 9 |
| 2014 | 38 |
| 2015 | 22 |
| 2016 | 17 |
| 2017 | 11 |
| 2018 | 6 |
| 2019 | 12 |
| 2020 | 11 |
| 2021 | 6 |
| 2022 | 7 |
| 2023 | 6 |
| 2024 | 11 |
| 2025 | 11 |
| 2026 | 2 |
2013: 9; 2014: 38; 2015: 22; 2016: 17; 2017: 11; 2018: 6; 2019: 12; 2020: 11; 2021: 6; 2022: 7; 2023: 6; 2024: 11; 2025: 11; 2026: 2
Pattern summary
Steering leads the component reports. Steering behavior appears in 68 complaint narratives. Braking behavior appears in 21 complaint narratives. Transmission and shifting appears in 13 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10552737 · 2013-11-18 (November 18, 2013)
AFTER FILLING UP CAR AT GAS STATION, STARTED CAR AND BEGAN TO DRIVE AWAY, AFTER SHIFTING INTO DRIVE, WARNING LIGHTS CAME ON AND DAS DRIVE SYSTEM STOPPED WORKING CAUSING STEERING TO BECOME VERY DIFFICULT. (WOULD COMPARE IT TO DRIVING A CAR WITH POWER STEERING THAT FAILED.) DROVE A COUPLE OF BLOCKS, PULLED OVER AND TURNED OFF THE CAR. WAITED A MINUTE AND RE-STARTED THE CAR AND EVERYTHING WORKED, AND WARNING LIGHTS WERE OFF. TODAY (11-18-2013) RETURNED THE CAR TO DEALERSHIP SERVICE DEPT. THEY KEPT CAR AND WERE AWAITING A CALL FROM INFINITI SE…
Owner-reported narrative. 214 miles reported. Look up ODI 10552737 at NHTSA ↗
Owner report 10556064 · 2013-12-14 (December 14, 2013)
AFTER PARKING MY CAR IN A PARKING LOT, I WANTED TO ADJUST IT TO BE MORE EVEN. SO I TURNED THE ENGINE ON AGAIN. BUT THEN I SUDDENLY COULDN'T TURN THE WHEEL. THE WHEEL WAS LOCKED UP. WITH VERY FIRM FORCE, I MANAGED TO TURN THE WHEEL ABOUT 15 DEGREES - BUT THE ACTUAL TIRES THEMSELVES DID NOT TURN. THE CAR WAS IN "R" AND DID REVERSE, BUT AS I COULD NOT STEER IT DID NOT REVERSE IN THE DIRECTION I WANTED TO GO. I TURNED THE ENGINE OFF AND ON AGAIN AND THEN THERE WAS A WARNING ON THE DASH SAYING THAT "AFS IS OFF" AND "THE SYSTEM IS OFF." I TURNED …
Owner-reported narrative. 645 miles reported. Look up ODI 10556064 at NHTSA ↗
Owner report 10558964 · 2014-01-07 (January 7, 2014)
DIRECT ADAPTIVE STEERING SYSTEM FAILS AT STARTUP ALONG WITH COLLISION IMMINENT BRAKING SYSTEM (OR MAYBE VICE VERSA). FAILURE OCCURRED 2X, BUT NEVER WHEN THE VEHICLE WAS COLD. TURNING OFF ALL ACTIVE SAFETY SYSTEMS AND THEN RESTARTING THE VEHICLE APPEARS TO REMEDY THE PROBLEM. RESTARTING ALONE WAS NOT EFFECTIVE. VEHICLE IS CURRENTLY AT OUR LOCAL DEALERSHIP AND IS HAVING MULTIPLE CONTROL MODULES REPLACED. *TR
Owner-reported narrative. 270 miles reported. Look up ODI 10558964 at NHTSA ↗
Owner report 10559450 · 2014-01-11 (January 11, 2014)
Q50S HYBRID WITH TECH PACKAGE DRIVING LESS THAN 2 WEEKS (380 MILES). BEFORE DELIVERY, THE DEALER CONFIRMED THAT THE CAR DOES NOT HAVE ANY RECALLS PENDING AND SOFTWARE IS UP-TO-DATE. IN THE EARLY MORNING, I DROVE ABOUT 60 MINUTES WITHOUT PROBLEM (IT WAS BELOW ZERO), AND PARKED THE CAR FOR 2 HOURS IN OUTSIDE PARKING LOT. WHEN I STARTED THE CAR AGAIN (OUTSIDE TEMP APPROXIMATELY 0 DEGREE F), ENGINE STARTED BUT MULTIPLE WARNING CAME UP. THOSE INCLUDE "MASTER WARNING, POWER STEERING WARNING, VDC WARNING, AND FORWARD EMERGENCY BRAKING SYSTEM WARNING."…
Owner-reported narrative. 380 miles reported. Look up ODI 10559450 at NHTSA ↗
Owner report 11366197 · 2020-10-24 (October 24, 2020)
ON SEPTEMBER 5TH, I WAS DRIVING MY 2014 INFINITI Q50 AND ONCE IT REACHED 2ND OR 3RD GEAR, THE TRANSMISSION REVVED UP AND THE CAR LOCKED THE TIRES UP AND THREW US FORWARD LIKE IT WAS SLAMMED INTO A LOW GEAR. I HAD TO TOW THE CAR HOME 400 MILES AND DROPPED IT OFF AT THE INFINITI DEALER ON SEPTEMBER 7TH 2020. AS OF OCTOBER 24TH 2020, I STILL DON'T HAVE MY CAR BACK. I WAS INFORMED BY THE PARTS MANAGER AT THE DEALERSHIP THAT THERE WERE OVER 700 VALVE BODY'S ON BACKORDER. HE CLAIMED THAT NISSAN/INFINITI WAS AWARE OF THE PROBLEM AND WAS BEING VERY…
Owner-reported narrative. 97,000 miles reported. Look up ODI 11366197 at NHTSA ↗
Owner report 10561458 · 2014-01-25 (January 25, 2014)
THE VEHICLE HAS DIRECT ADAPTIVE STEERING (DAS) AND HAS BEEN HAVING FAILURES OF THE SYSTEM SINCE COLD WEATHER CAME IN EARLY DECEMBER. AT START UP THE STEERING ERROR AND TRACTION CONTROL ERROR LIGHTS COME ON. MOST TIMES WAITING A FEW MINUTES AND RESTARTING THE VEHICLE WILL CLEAR THE CONDITION BUT, NOT ALWAYS. WHEN THE SYSTEM IS IN FAILURE MODE THE STEERING IS EXCEEDINGLY STIFF AND DIFFICULT TO OPERATE, TO THE POINT OF MAKING THE VEHICLE UNSAFE TO DRIVE, IN MY OPINION. THIS FAILURE MODE, ACCORDING TO THE OWNER MANUAL, IS SUPPOSED TO BE A FAI…
Owner-reported narrative. 1,740 miles reported. Look up ODI 10561458 at NHTSA ↗
Owner report 10715132 · 2015-05-07 (May 7, 2015)
TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT THE PASSENGER SIDE FRONTAL AIR BAG FAILED TO DETECT WHEN A PASSENGER OCCUPIED THE SEAT. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM) WAS PERFORMED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE FRONTAL PASSENGER AIR BAG CONTINUED TO FAIL TO RECOGNIZE THE FRONT PASSENGER. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES; HOWEVER, THE DEALER ADVISED THAT THE AIR BAG WAS FUNCTIONING PROPERLY. THE AIR BAGS WOULD DEPLOY IN T…
Owner-reported narrative. 250 miles reported. Look up ODI 10715132 at NHTSA ↗
Owner report 11174721 · 2019-02-06 (February 6, 2019)
I WAS PULLING OFF FROM THE GROCERY STORE AND MY CAR STALLED LIKE IT DIDNT WANTTO GO. SO I STOPPED AND PUT IT BACK IN PARK AND THEN STARTED TO PROCEED AGAIN....THATS WHEN I GOT ALL THE FLASHING ERRORS FOR MY AWD AND THE CHASSIS SYSTEM. THE REAR RIGHT ABS SENSOR IS THE PROBLEM PER THE DEALER. MY AWD ERROR LIGHT AND CHASSIS SYSTEM ERROR LIGHT ARE ON ALONG WITH THE ABS LIGHT. I'VE READ UP ON ALOT OF PEOPLES COMMENTS ABOUT THE SAME PROBLEM. THIS ISSUE NEEDS TO BE DEALT WITH WITH THE MANUFACTURER AS THIS SEEMS TO HAPPEN MORE OFTEN AFTER THE WARRANTY…
Owner-reported narrative. 54,500 miles reported. Look up ODI 11174721 at NHTSA ↗