2009 Hyundai VERACRUZ problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
24 owner complaints analyzed
3 distinct recall campaigns
74,733 mi median reported failure mileage
Scope: 2009 model year. Data snapshot: . 18 complaints include usable failure mileage.
Most common problems
Engine And Engine Cooling is the most frequently named component, appearing in 7 of 24 complaints (29.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 6 | 25.0% |
| Engine operation | 3 | 12.5% |
| Electrical and battery issues | 3 | 12.5% |
| Transmission and shifting | 1 | 4.2% |
| Steering behavior | 1 | 4.2% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Engine And Engine Cooling | 7 |
| Electrical System | 6 |
| Service Brakes | 5 |
| Electrical System:Alternator/Generator/Regulator | 4 |
| Engine | 4 |
| Electronic Stability Control (Esc) | 3 |
| Fuel/Propulsion System | 2 |
| Power Train | 2 |
Engine And Engine Cooling: 7; Electrical System: 6; Service Brakes: 5; Electrical System:Alternator/Generator/Regulator: 4; Engine: 4; Electronic Stability Control (Esc): 3; Fuel/Propulsion System: 2; Power Train: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 3 |
| 25,000 to 49,999 | 1 |
| 50,000 to 74,999 | 5 |
| 75,000 to 99,999 | 3 |
| 100,000 to 149,999 | 4 |
| 150,000 and above | 2 |
Under 25,000: 3; 25,000 to 49,999: 1; 50,000 to 74,999: 5; 75,000 to 99,999: 3; 100,000 to 149,999: 4; 150,000 and above: 2
50,000 to 74,999 miles has the most reports with usable mileage (5). 6 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2010 | 1 |
| 2011 | 2 |
| 2014 | 3 |
| 2015 | 1 |
| 2016 | 1 |
| 2017 | 2 |
| 2018 | 2 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 4 |
| 2022 | 4 |
| 2024 | 2 |
2010: 1; 2011: 2; 2014: 3; 2015: 1; 2016: 1; 2017: 2; 2018: 2; 2019: 1; 2020: 1; 2021: 4; 2022: 4; 2024: 2
Pattern summary
Engine And Engine Cooling leads the component reports. Braking behavior appears in 6 complaint narratives. Engine operation appears in 3 complaint narratives. Electrical and battery issues appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 10644698 · 2014-10-14 (October 14, 2014)
DRIVING ON INTERSTATE 1-285 TAKING EXIT 7 TO WALMART WHEN ALL DASH BOARD LIGHTS SUCH AS BATTERY LIGHT, ABS, CRUISE, STARTING FLICKERING AND SUDDENLY CAR JUST SHUT OFF WHILE IN MOTION. WHILE CAR SHUT OFF IT WAS STILL ROLLING AND CAR WOULD NOT SHIFT IN PARK, BRAKES AND STEERING WHEEL LOCKED, AND KEY WOULD NOT RELEASE FROM IGNITION. IF I HADN'T TOLD MY COUSIN TO JUMP OUT, MY FAMILY AND I WOULD HAVE CRASHED IN THE BACK OF A PARKED CAR AT WALMART. THE CONSUMER STATED BOTH BRAKE LIGHTS AS WELL AS THE HEADLIGHTS HAD TO BE REPLACED TWICE. UPDATED 12/0…
Owner-reported narrative. 74,465 miles reported. Look up ODI 10644698 at NHTSA ↗
Owner report 10704120 · 2015-04-07 (April 7, 2015)
THE ABS LIGHT, ESC LIGHT, TRACTION CONTROL LIGHT AND AWD LIGHT ALL ILLUMINATED. THE DEALERSHIP TRIED TWICE TO DIAGNOSE THE PROBLEM, BUT COULD NOT LOCATE ANY CODES FOR IT. THE THIRD TIME THE ISSUE AROSE, THE DEALER DECIDED THAT THERE IS AN ISSUE WITH THE ABS SENSOR. THE VEHICLE IS A 2008 VERACRUZ PURCHASED IN MAY 2009. I WAS TOLD THAT THE VEHICLE WAS JUST PAST THE WARRANTY PERIOD AND THAT HYUNDAI WOULD NOT COVER THIS ITEM. IT APPEARS THAT THIS IS BECOMING A COMMON PROBLEM WITH THIS VEHICLE, AS THERE HAVE BEEN AT LEAST 15 COMPLAINTS ON THE NHTSA …
Owner-reported narrative. 59,000 miles reported. Look up ODI 10704120 at NHTSA ↗
Owner report 10620948 · 2014-08-08 (August 8, 2014)
TL* THE CONTACT OWNS A 2009 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.
Owner-reported narrative. 75,000 miles reported. Look up ODI 10620948 at NHTSA ↗
Owner report 11394433 · 2021-02-03 (February 3, 2021)
TL* THE CONTACT OWNS A 2009 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE HEADLIGHTS STARTED TO DIM AS THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A SERVICE CENTER HOWEVER, THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT THEN HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE ALTERNATOR DUE TO OIL LEAKAGE FROM THE ENGINE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) …
Owner-reported narrative. 189,000 miles reported. Look up ODI 11394433 at NHTSA ↗
Owner report 11419421 · 2021-06-02 (June 2, 2021)
I have received three recall letters form Hyundai VeraCruz regarding an interim recall in January 2021, March 2021 and May 2021. I had the vehicle in for mechanical repairs to the rear brake system in Late February 2021 and was informed there was several leaks noted at the time. Within the next few weeks, I noted that when accelerating onto the highway that the battery light, security light and seatbelt light would flash for about 10 seconds but then go off. . I waited to hear on a repair solution from Hyundai but only received another inte…
Owner-reported narrative. Look up ODI 11419421 at NHTSA ↗
Owner report 10920065 · 2016-10-30 (October 30, 2016)
PULLED INTO PARKING PLACE AND WENT TO PLACE VERACRUZ FROM DRIVE TO PARK AND IT JUMPED FORWARD A LITTLE AND GEAR SHIFT WAS LOCKED THE ESC LIGHT DID COME ON SHOWING "OFF". I WOULD NOT ALLOW ME TO SHIFT INTO PARK AND BRAKE PEDAL WAS LOCKED. I WAS ONLY ABLE TO PUT INTO NEUTRAL AND TURN VERACRUZ OFF AND APPLY EMERGENCY PARKING BRAKE. DOORS WILL OPEN BUT WILL NOT TURN ENGINE OVER. LIGHTS FLASH AS IF BUT WILL NOT START. THERE IS NO DASHBOARD LIGHTS TO INDICATE ANYTHING WRONG, THE ESC LIGHT WENT AWAY. I WAS PULLING INTO PARKING SPOT AND NOT DRIVING DOW…
Owner-reported narrative. 85,000 miles reported. Look up ODI 10920065 at NHTSA ↗