Genesis G80 problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
234 owner complaints analyzed
14 distinct recall campaigns
17,400 mi median reported failure mileage
Scope: 2017 to 2027 model years. Data snapshot: . 71 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 59 of 234 complaints (25.2%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Braking behavior | 36 | 15.4% |
| Electrical and battery issues | 34 | 14.5% |
| Steering behavior | 29 | 12.4% |
| Transmission and shifting | 11 | 4.7% |
| Engine operation | 5 | 2.1% |
| Fuel system concerns | 3 | 1.3% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 59 |
| Unknown Or Other | 41 |
| Engine | 36 |
| Service Brakes | 23 |
| Steering | 22 |
| Power Train | 18 |
| Wheels | 15 |
| Air Bags | 12 |
Electrical System: 59; Unknown Or Other: 41; Engine: 36; Service Brakes: 23; Steering: 22; Power Train: 18; Wheels: 15; Air Bags: 12
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 47 |
| 25,000 to 49,999 | 15 |
| 50,000 to 74,999 | 5 |
| 75,000 to 99,999 | 2 |
| 100,000 to 149,999 | 2 |
| 150,000 and above | 0 |
Under 25,000: 47; 25,000 to 49,999: 15; 50,000 to 74,999: 5; 75,000 to 99,999: 2; 100,000 to 149,999: 2; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (47). 163 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2017 | 3 |
| 2018 | 14 |
| 2019 | 18 |
| 2020 | 10 |
| 2021 | 25 |
| 2022 | 19 |
| 2023 | 21 |
| 2024 | 57 |
| 2025 | 36 |
| 2026 | 31 |
2017: 3; 2018: 14; 2019: 18; 2020: 10; 2021: 25; 2022: 19; 2023: 21; 2024: 57; 2025: 36; 2026: 31
Pattern summary
Electrical System leads the component reports. Braking behavior appears in 36 complaint narratives. Electrical and battery issues appears in 34 complaint narratives. Steering behavior appears in 29 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11075173 · 2018-02-27 (February 27, 2018)
TL* THE CONTACT OWNS A 2017 HYUNDAI GENESIS G80. WHILE DRIVING 55 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE. THE CONTACT INITIALLY DEPRESSED THE BRAKE PEDAL, BUT THE AUTOMATIC EMERGENCY BRAKING (AEB) FEATURE DID NOT ACTIVATE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE "CHECK AEB SYSTEM" WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 8,300. *TT *TR
Owner-reported narrative. 8,300 miles reported. Look up ODI 11075173 at NHTSA ↗
Owner report 11299921 · 2020-01-16 (January 16, 2020)
DRIVERS SEAT TRACK HAS PLAY IN SIDE TO SIDE OR FRONT TO BACK MOTION WHEN CORNERING. THIS HAS BEEN ACKNOWLEDGED BY MY LOCAL GENESIS SERVICE PROVIDER. HE SAID" WE TIGHTEN THE TRACKS, SO LET ME KNOW IF IT PERSISTS". (IN WARRANTY PERIOD ;36 MONTHS) IT CONTINUES TO BE AN ISSUE ON CORNERING AND BRAKING.
Owner-reported narrative. 22,000 miles reported. Look up ODI 11299921 at NHTSA ↗
Owner report 11418469 · 2021-05-25 (May 25, 2021)
The contact owns a 2017 Genesis G80. The contact stated while driving 65 mph, there was a loud sound coming from underneath the vehicle. The vehicle loses motive power and power steering functionality. The contact manually steered the vehicle over to the side of the road. The contact attempted to restart the vehicle however, there was no electrical power present. The vehicle was towed to the nearest town and was inspected by the tow truck driver. The contact was informed that the battery terminals were not properly connected. The tow truck driv…
Owner-reported narrative. 23,000 miles reported. Look up ODI 11418469 at NHTSA ↗
Owner report 11421688 · 2021-06-21 (June 21, 2021)
Hyundai Motor America and Genesis Motor America are recalling my 2017 Genesis G80 vehicle to address a risk with anti-lock break system (ABS) modules because it could malfunction internally and case an electrical short over time potentially resulting in engine compartment fire. I contacted the dealership and they claim that do not have the required part to resolve the issue. Also they do not have an estimated delivery date for the part. Please advise.
Owner-reported narrative. Look up ODI 11421688 at NHTSA ↗
Owner report 11057767 · 2017-12-31 (December 31, 2017)
12/31/2017 1000 AM NEBRASKA TEMPERATURE AROUND -1, WINDCHILL -25-30, LEFT HEATED GARAGE DROVE 40 MILES PARKED THE CAR, FRONT OF THE CAR INTO THE WIND AT A PARKING LOT, RETURN ABOUT 1.5 HOURS LATER AND THE STEERING ASSIST WOULD NOT WORK. APPEARS THE COLD TEMPS EFFECTED THE STEERING SOMEHOW ALSO RECEIVED AN IMMEDIATE WARNING AT START UP TO TAKE CAR TO DEALER FOR DIAGNOSTIC AND POSSIBLE REPAIR. DEALER IS NOT OPEN UNTIL TUESDAY. MANAGED TO GET HOME PUT BACK IN GARAGE, CHECKED STEERING ASSIST ABOUT 3 HOURS LATER AND THE STEERING ASSIST WAS WOR…
Owner-reported narrative. 2,900 miles reported. Look up ODI 11057767 at NHTSA ↗
Owner report 11257952 · 2019-09-25 (September 25, 2019)
TL* THE CONTACT OWNS A 2017 GENESIS G80. WHILE DRIVING VARIOUS SPEEDS AND MAKING LEFT TURNS, THE STEERING WHEEL WOULD NOT RETURN TO ITS NORMAL POSITION. THE CONTACT INDICATED THAT THE FAILURE ONLY OCCURRED WHILE MAKING LEFT TURNS AND WOULD RETURN TO THE STRAIGHT POSITION AFTER MAKING RIGHT TURNS. THE VEHICLE WAS TAKEN TO TWIN CITY HYUNDAI (3121 3024 ALCOA HWY, ALCOA, TN, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.
Owner-reported narrative. 42,000 miles reported. Look up ODI 11257952 at NHTSA ↗
Owner report 11282092 · 2019-11-24 (November 24, 2019)
2017 GENESIS G80, ALL WHEEL DRIVE, 3.8 L ENGINE. CAR WAS BEING DRIVEN ON A 4 LANE EXPRESSWAY IN HEAVY, RUSH HOUR TRAFFIC USING ADVANCED CRUISE CONTROL SET NEAR SPEED LIMIT. G80 WAS IN THE LEFT LANE ATTEMPTING TO PASS A VEHICLE ON THE RIGHT. THERE WAS A VEHICLE AHEAD OF THE G80. DRIVER NOTICED ANOTHER VEHICLE COMING UP FAST FROM BEHIND UNTIL IT WAS VERY CLOSE TO THE REAR OF THE G80. WHEN DRIVER ATTEMPTED TO ACCELERATE AWAY FROM TAILGATING CAR, ENGINE REVVED, AND DID NOT ENGAGE. IT APPEARED DISCONNECTED FROM TRANSMISSION AS IF IN NEUTRAL. T…
Owner-reported narrative. 24,300 miles reported. Look up ODI 11282092 at NHTSA ↗
Owner report 11339036 · 2020-07-13 (July 13, 2020)
TL* THE CONTACT OWNS A 2017 GENESIS G80. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND VIBRATED ABNORMALLY WHILE CHANGING GEARS. THE VEHICLE WAS TAKEN TO WEBB HYUNDAI LOCATED AT 1000 WEST 81ST AVE MERRILLVILLE IN 46410, AND DIAGNOSED WITH A DEFECTIVE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
Owner-reported narrative. 23,000 miles reported. Look up ODI 11339036 at NHTSA ↗
Owner report 11499367 · 2022-12-29 (December 29, 2022)
Steering becomes unresponsive after highway speed for an hour or more. Feels like sticking or binding (loss of power assist?) and considerable effort needed to adjust vehicle direction. Most notable on exit ramps. Several times I came close to going off an exit ramp onto the shoulder. Even driving along a straight highway the steering is no longer smooth or consistent. Thus, steering is very unpredictable. This is definitely a safety issue. This started at 29,000 mile about 2 weeks ago and has not gone away. The first dealer service appointmen…
Owner-reported narrative. Look up ODI 11499367 at NHTSA ↗
Owner report 11660302 · 2025-05-12 (May 12, 2025)
Engine while driving inadvertently stalls and vehicle shuts off. Does not matter what the conditions are. Have to place vehicle back in park and completely shut down vehicle to restart. It first starts by engine slowing down and then engine speeding up and ultimately stopping. When placed in park vehicle lungs forward slightly and front sensor tends to go off in warning without a vehicle in front of
Owner-reported narrative. Look up ODI 11660302 at NHTSA ↗
Owner report 11546391 · 2023-09-25 (September 25, 2023)
The contact owns a 2018 Genesis G80. The contact stated while driving at an undisclosed speed, there was white smoke coming from underneath the hood. The contact stated that in December of 2019 the vehicle was serviced at the dealer for a service appointment and unknown recall repair for the turbo fluid injector. The contact stated that the vehicle had experienced the failure like the description of the safety recall which was completed in 2019. The vehicle was taken to the dealer. The vehicle was diagnosed with leaking turbo fluid onto the exh…
Owner-reported narrative. 43,628 miles reported. Look up ODI 11546391 at NHTSA ↗
Owner report 11517566 · 2023-04-18 (April 18, 2023)
My TWO WEEK OLD 2023 Genesis G80, which has less than 1000 miles on it, lost all motive power (i.e. power to the engine) after driving for approximately four hours. We were sitting in stop-and-go-traffic on the George Washington Bridge in New York, with the engine off (because of the vehicle's auto-off function). When the car ahead of us moved, I lifted my foot off the brake pedal, pressed the gas, and the engine immediately failed to respond, sputtered, and stopped. After about a minute, we were able to restart the engine and continue drivi…
Owner-reported narrative. Look up ODI 11517566 at NHTSA ↗
Recalls by model year
All campaigns in the snapshot affecting each model year, including recalls announced years later.
Recall campaigns
Shared campaigns appear once in each affected model year.
| Category | Count |
|---|---|
| 2017 | 2 |
| 2018 | 6 |
| 2019 | 3 |
| 2020 | 2 |
| 2021 | 4 |
| 2022 | 4 |
| 2023 | 4 |
| 2024 | 2 |
| 2025 | 2 |
| 2026 | 1 |
| 2027 | 1 |
2017: 2; 2018: 6; 2019: 3; 2020: 2; 2021: 4; 2022: 4; 2023: 4; 2024: 2; 2025: 2; 2026: 1; 2027: 1