Ford REDUNDANT C-MAX HYBRID transmission problems
10 complaint narratives mention transmission terms.
Key facts
137 owner complaints analyzed
2 distinct recall campaigns
38,000 mi median reported failure mileage
Scope: 2013 to 2015 model years. Data snapshot: . 113 complaints include usable failure mileage.
Transmission and shifting evidence
10 of 137 complaints match this topic (7.3%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10781602 · 2015-10-13 (October 13, 2015)
2013 FORD C-MAX HYBRID TRANSMISSION, LOUD NOISE COMING FROM TRANSMISSION AREA WHEN CAR IS IN GEAR AND MOVING. NO SOUND IN PARK AND NEUTRAL. SOUND IS INTERMITTENT.
Owner-reported narrative. 50,000 miles reported. Look up ODI 10781602 at NHTSA ↗
Owner report 10823318 · 2016-01-31 (January 31, 2016)
AS OF CURRENTLY THIS IS GOING TO BE THE 10TH TIME THAT THIS VEHICLE HAS BEEN AT DEALERSHIP FOR REPAIR ( FACTORY RECALLS AND REPAIRS ). THIS LAST TIME WAS BECAUSE OF A FAULTY TRANSMISSION THAT TOOK OVER 3 WEEKS TO REPAIR.
Owner-reported narrative. 12,456 miles reported. Look up ODI 10823318 at NHTSA ↗
Owner report 11220903 · 2019-06-18 (June 18, 2019)
TL* THE CONTACT OWNS A 2013 FORD C-MAX HYBRID. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE NOISE INCREASED AND THE VEHICLE WAS TAKEN TO CONWAY FORD [phone removed], LOCATED AT 2393 HIGHWAY 501 W, CONWAY, SC 29526) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WOULD BE REVIEWED TO SEE IF ANY ASSISTANCE COULD BE OFFERED. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE…
Owner-reported narrative. 98,000 miles reported. Look up ODI 11220903 at NHTSA ↗
Owner report 11350135 · 2020-08-18 (August 18, 2020)
TL* THE CONTACT OWNS A 2013 FORD C-MAX HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL AND VEHICLE BEGAN TO SHAKE WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE HESITATED TO ACCELERATE PROPERLY WITHOUT WARNING. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROADWAY, TURNED THE VEHICLE OFF AND BACK ON WHICH FAILED TO RESUME BACK TO NORMAL. THE VEHICLE WAS TOWED TO THE DEALER PEACOCK FORD (1875 S ORLANDO AVE, MAITLAND, FL 32751) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE TRANSMISSION …
Owner-reported narrative. 100,060 miles reported. Look up ODI 11350135 at NHTSA ↗
Owner report 11467937 · 2022-06-07 (June 7, 2022)
The contact owns a 2013 Ford C-Max Hybrid. The contact stated while driving 20 MPH, the vehicle started making an abnormal sound. After exceeding 20 MPH, the abnormal sound stopped. There was no warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the transmission to be replaced. The vehicle was not repaired. The contact took the vehicle to another local dealer: Krause Family Ford of Woodstock (195 Woodstock Pkwy, Woodstock, GA 30188, [phone removed]) where it was diagnosed with needin…
Owner-reported narrative. 101,000 miles reported. Look up ODI 11467937 at NHTSA ↗