Ford REDUNDANT C-MAX HYBRID brakes problems
11 complaint narratives mention brakes terms.
Key facts
137 owner complaints analyzed
2 distinct recall campaigns
38,000 mi median reported failure mileage
Scope: 2013 to 2015 model years. Data snapshot: . 113 complaints include usable failure mileage.
Braking behavior evidence
11 of 137 complaints match this topic (8.0%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10495191 · 2013-01-30 (January 30, 2013)
CPM TAKES OVER VEHICLE OPERATION AND ELIMINATES USE OF ACCELERATOR. VEHICLE SELF ACCELERATES TO MAXIMUM OF 35 MPH. ELECTRIC BRAKES BECOME VERY SENSITIVE, BECOMING JERKY AND STOP ITS MOVEMENT VERY FAST. THE VEHICLE HAS REPEATEDLY WENT INTO THIS MODE AT 800 MILES, 1800 MILES, 2200 MILES, 2300 MILES AND APPROXIMATELY 2350 MILES. FOR MOTOR COMPANY AND LOCAL FORD DEALERSHIP HAVE NOT BEEN ABLE TO REMEDY THE PROBLEM AFTER 4 ATTEMPTS TO DO SO. UNABLE TO GET SUFFICIENT INFORMATION FROM FMC TO DETERMINE IF ITS A FLEET WIDE PROBLEM OR A SINGLE VEHICLE PR…
Owner-reported narrative. 800 miles reported. Look up ODI 10495191 at NHTSA ↗
Owner report 10579342 · 2014-04-12 (April 12, 2014)
THE WIFE JUMPED A CURB WHILE PARKING AND THE CMAX RAN INTO A BRICK PILLAR CAUSING DAMAGE TO THE FRONT END, THE AIRBAGS DID NOT DEPLOY. WIFE SAID HER FOOT WAS ON THE BRAKE AND THE ACCELERATION FROM A STOP WAS VIOLENT. *JS
Owner-reported narrative. 11,000 miles reported. Look up ODI 10579342 at NHTSA ↗
Owner report 10629155 · 2014-08-28 (August 28, 2014)
FROM PARK, SUDDEN FORWARD ACCELERATION AND HIT WALL, I HIT THE STEERING COLUMN, NO BRAKING, CAR REVERSED FROM IMPACT, STILL COULD NOT CHANGE GEARS, PULLED EMERGENCY BRAKE AND CAR STOPPED, ENGINE STILL REVVING UP, PUSHED BUTTON AND IT STOPPED. *TR
Owner-reported narrative. 30,000 miles reported. Look up ODI 10629155 at NHTSA ↗
Owner report 10651294 · 2014-10-30 (October 30, 2014)
PURCHASED USED C-MAX 2013 ON OR ABOUT 15 OCTOBER 2014. VISITED FORD DEALER 3 TIMES. THE NEXT MORNING THE CAR WAS FOUND DEAD IN OUR DRIVE WAY. CHARGED THE BATTERY AT 12 AMPS FOR 2-2.5 HOURS AND READ 75% CHARGE. THERE WERE NO INDICATIONS OF BATTERY OR CHARGING SYSTEM MALFUNCTION. CALLED THE FORD DEALER AND TRIED TO DRIVE TO DEALER LOCATED 15-20 MINUTES AWAY. STOPPED AT RED LIGHT AND PROCEEDED THROUGH LIGHT WHEN GREEN. GOT TO THE GREEN LIGHT SIDE AND THE BATTERY LIGHT FLASHED FOR 2-3 SECONDS, BLINKED AND THE CAR QUIT. SPEED UNDER 10 MPH. HW…
Owner-reported narrative. 21,000 miles reported. Look up ODI 10651294 at NHTSA ↗
Owner report 10762993 · 2015-09-10 (September 10, 2015)
WE COMPLAINED OF SCRATCHING SOUNDS IN THE REAR BRAKES ON 5/14/2014 AND 13K MILES. THE DEALER STATED THAT THE PADS AND ROTORS WERE WORN TO A MINIMUM WITH NO EVIDENCE OF STICKING CALIPERS. ROTORS WERE REPLACED UNDER WARRANTY. WE COMPLAINED OF THE SAME SCRATCHING SOUNDS AT 18K MILES ON 11/17/2014 AND WERE TOLD THEY CHECKED OK. WE COMPLAINED AGAIN ON 8/12/2015 OF THE SAME ISSUE AND WERE TOLD THAT BOTH THE FRONT AND REAR BRAKE ROTORS WERE RUSTED AND PITTED AND NEEDED REPLACEMENT. ON 8/26/2015 AT 25K MILES WE BROUGHT THE CAR BACK TO THE SERVICE MANA…
Owner-reported narrative. 12,957 miles reported. Look up ODI 10762993 at NHTSA ↗