Ford REDUNDANT C-MAX HYBRID electrical problems
33 complaint narratives mention electrical terms.
Key facts
137 owner complaints analyzed
2 distinct recall campaigns
38,000 mi median reported failure mileage
Scope: 2013 to 2015 model years. Data snapshot: . 113 complaints include usable failure mileage.
Electrical and battery issues evidence
33 of 137 complaints match this topic (24.1%). The keyword filter can include complaints that mention a transmission without reporting its failure. View matching rules.
Owner report 10523269 · 2013-07-05 (July 5, 2013)
VEHICLE BATTERY DISCOVERED TO BE TOTALLY DISCHARGED AFTER SITTING IN GARAGE OVERNIGHT. TOLD BY FORD DEALER TO "JUMP START" IT AND BRING IN FOR SERVICE. THIS WAS DONE. WHEN I PICKED THE CAR UP AT DEALERSHIP, THE SERVICE WRITER, STATED THAT THE "COMPUTERS" INDICATED THAT FOR SOME UNKNOWN REASON, THE RADIO HAD TURNED ON (ON IT'S OWN, AND WITHOUT ANY KEY IN THE IGNITION) AND HAD DRAINED THE BATTERY OVERNIGHT. HE STATED THAT THE SERVICE DEPARTMENT HAD "REPROGRAMMED THE DCDC MODULE PER TSB 13-6-23", (THIS BULLETIN IS FOR COLD WEATHER CHARGING IMP…
Owner-reported narrative. 6,028 miles reported. Look up ODI 10523269 at NHTSA ↗
Owner report 10531660 · 2013-07-24 (July 24, 2013)
** EVENT 1, 17 MAY 2013: CAR FAILED TO START. SOME INDICATION OF ELECTRICAL FUNCTION. FORD SERVICE UNABLE TO LOCATE ANY PROBLEM ** EVENT 2, 5 JUNE 2013: CAR FAILED TO START. FORD SERVICE FOUND A BAD CELL IN BATTERY, THOUGHT THAT MIGHT BE THE PROBLEM. ** EVENT 3: 17 JULY 2013: CAR FAILED TO START. MY AMMETER VERIFIED 13+ VOLTS ACROSS BATTERY. FORD SERVICE (DIFFERENT FROM PREVIOUS) FOUND A PROBLEM BUT NOT ABLE TO DIAGNOSE. ** EVENT 4, 18 JULY 2013: CAR LOST ALL ELECTRICAL AND POWER WHILE MOVING AT 30 MPH. PROBLEM IDENTIFIED BY FORD SERVICE AS …
Owner-reported narrative. 500 miles reported. Look up ODI 10531660 at NHTSA ↗
Owner report 10541693 · 2013-09-03 (September 3, 2013)
6 OF 21 AVAILABLE PLUG-IN MILES REMAINING, DRIVING IN NORMAL FREEWAY TRAFFIC. VEHICLE SUDDENLY LOST POWER AND WENT INTO "STOP SAFELY NOW" MODE WITH WRENCH ICON AND RED WARNING TRIANGLE. VEHICLE RETAINED MINIMAL POWER AVAILABILITY AND WAS EVENTUALLY ABLE TO LIMP VEHICLE OUT OF TRAFFIC AND ONTO SIDE ROAD. CALLED TWO DIFFERENT DEALERS AND WAS TOLD TO WAIT A FEW MINUTES AND RESTART. AFTER 10 TO 12 MINUTES AND THREE RESTART ATTEMPTS, FINALLY RESTARTED WITH FULL FUNCTIONALITY RESTORED. ERROR AGAIN APPEARED JUST AS I REACHED HOME. CALLED DEALER AGAIN …
Owner-reported narrative. 3,960 miles reported. Look up ODI 10541693 at NHTSA ↗
Owner report 10549350 · 2013-10-24 (October 24, 2013)
CAR WILL NOT START. ELECTRICAL SYSTEM TOTALLY DEAD. ONLY VARIATION AMBIENT TEMPERATURE DROPPED TO 32 DEGREES LAST NIGHT. NO OTHER LOGICAL REASON FOR ELECTRICAL SYSTEM TO FAIL. CALLED SERVICE DEPARTMENT TO INFORM OF CAR TROUBLE, MECHANIC INFORMED ME HE HAS SEVERAL NEW CARS ON THE LOT WITH THE SAME ISSUE. *TR
Owner-reported narrative. 6,200 miles reported. Look up ODI 10549350 at NHTSA ↗
Owner report 10560185 · 2014-01-16 (January 16, 2014)
THE SECOND DAY WAS THE 1ST TIME MY CAR DIED. I TOOK TO THE DEALER AND SUPPOSEDLY THEY REPLACED BATTERY. MY CAR DIED 5 TIMES AGAIN AFTER. LAST FRIDAY 01/10/14 TOOK CAR FOR 3 RECALLS ONE WAS FOR THE BATTERY. TODAY 01/16/14 AT 04:10AM MY CAR DIED AGAIN. THIS IS VERY INCONVENIENT WHEN MY TIME IS VERY LIMITED. *TR
Owner-reported narrative. 15 miles reported. Look up ODI 10560185 at NHTSA ↗