2019 Ford FUSION ENERGI problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
121 owner complaints analyzed
1 distinct recall campaigns
36,000 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 19 complaints include usable failure mileage.
Most common problems
Electrical System is the most frequently named component, appearing in 101 of 121 complaints (83.5%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Electrical and battery issues | 88 | 72.7% |
| Braking behavior | 4 | 3.3% |
| Engine operation | 3 | 2.5% |
| Steering behavior | 2 | 1.7% |
| Transmission and shifting | 1 | 0.8% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Electrical System | 101 |
| Engine | 10 |
| Fuel/Propulsion System | 9 |
| Unknown Or Other | 8 |
| Power Train | 6 |
| Communication:Manufacturer Telematics | 2 |
| Service Brakes | 2 |
| Vehicle Speed Control | 2 |
Electrical System: 101; Engine: 10; Fuel/Propulsion System: 9; Unknown Or Other: 8; Power Train: 6; Communication:Manufacturer Telematics: 2; Service Brakes: 2; Vehicle Speed Control: 2
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 5 |
| 25,000 to 49,999 | 11 |
| 50,000 to 74,999 | 2 |
| 75,000 to 99,999 | 1 |
| 100,000 to 149,999 | 0 |
| 150,000 and above | 0 |
Under 25,000: 5; 25,000 to 49,999: 11; 50,000 to 74,999: 2; 75,000 to 99,999: 1; 100,000 to 149,999: 0; 150,000 and above: 0
25,000 to 49,999 miles has the most reports with usable mileage (11). 102 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 2 |
| 2021 | 2 |
| 2022 | 3 |
| 2023 | 32 |
| 2024 | 74 |
| 2025 | 7 |
| 2026 | 1 |
2019: 2; 2021: 2; 2022: 3; 2023: 32; 2024: 74; 2025: 7; 2026: 1
Pattern summary
Electrical System leads the component reports. Electrical and battery issues appears in 88 complaint narratives. Braking behavior appears in 4 complaint narratives. Engine operation appears in 3 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11532068 · 2023-07-13 (July 13, 2023)
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Owner-reported narrative. Look up ODI 11532068 at NHTSA ↗
Owner report 11532840 · 2023-07-17 (July 17, 2023)
I've had multiple problems with the BECM and the EV Battery Cell Balancing Circuit stuck on or off. I've taken the car to the dealer twice for diagnosis and repair and I'm scheduling to take it in a third time. Please see my attached notes of the visits to the dealer.
Owner-reported narrative. Look up ODI 11532840 at NHTSA ↗
Owner report 11233043 · 2019-07-18 (July 18, 2019)
TL* THE CONTACT OWNS A 2019 FORD FUSION. WHILE DRIVING 35 MPH WITH THE CRUISE CONTROL ENGAGED, THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL. UPON RELEASING THE BRAKE PEDAL,THE VEHICLE ACCELERATED ON ITS OWN AT A HIGH RATE OF SPEED. THE FAILURE OCCURRED TWICE AND THE SPEED REACHED EXACTLY 71 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO KEN GRODY FORD CARLSBAD SAN DIEGO (5555 PASEO DEL NORTE, CARLSBAD, CA 92008, [phone removed]), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MI…
Owner-reported narrative. 350 miles reported. Look up ODI 11233043 at NHTSA ↗
Owner report 11533204 · 2023-07-19 (July 19, 2023)
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 65 MPH, the vehicle lost motive and electrical power, and the instrument panel, power steering, and the brakes failed to function as needed. The contact pulled over and waited for more than thirty minutes and was able to restart the vehicle. The contact drove the vehicle to her residence. The contact later drove the…
Owner-reported narrative. 88,000 miles reported. Look up ODI 11533204 at NHTSA ↗
Owner report 11555612 · 2023-11-17 (November 17, 2023)
I am writing to bring to your attention a serious matter regarding the delayed resolution of a safety recall for my plug-in hybrid vehicle, a 2019 Ford Fusion Energi, with the Vehicle Identification Number (VIN) [XXX] . The recall in question was issued by Ford Motor Company in June 2023. As a responsible vehicle owner, I promptly responded to the recall notice and attempted to address the safety concern with my vehicle. Unfortunately, Ford has been unable to remedy the issue in a timely manner, and this situation is causing considerable incon…
Owner-reported narrative. Look up ODI 11555612 at NHTSA ↗
Owner report 11574035 · 2024-02-26 (February 26, 2024)
There is a chance a fire may break out in the trunk area while driving, increasing the risk of injury. We are asking you to please avoid charging your vehicle until a remedy is available. Recall Reference Number: 23S33 The safety of you and your passengers is key to every vehicle we build. That is why we’ve issued a recall for certain 2019–2020 Ford Fusion Energi Plug-in Hybrid models. There is a chance a fire may break out in the trunk area while driving, increasing the risk of injury. We are asking you to please avoid charging your vehicl…
Owner-reported narrative. Look up ODI 11574035 at NHTSA ↗
Owner report 11499349 · 2022-12-29 (December 29, 2022)
While driving to work on I35 the a red message popped up on the dash saying "Stop Safely Now" and the engine/hybrid motor instantly completely died. Steering and breaking were almost impossible because I am not a strong person and I was nearly rear ended several times. I had no chance to get to the shoulder and was blocking the lane in the middle of traffic till I was able to get someone to tow it to a side street. Completely unacceptable and very dangerous for the car to die completely like this.
Owner-reported narrative. Look up ODI 11499349 at NHTSA ↗
Owner report 11572907 · 2024-02-20 (February 20, 2024)
The contact owns a 2019 Ford Fusion Energi. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 10 MPH at night, the message "System Fault" and "Safely Stop" were displayed, and the vehicle lost motive power. The contact was able to pull to the side of the road. A message advising to shift to neutral and restart the vehicle was displayed. The contact shifted into neutral(N), but the vehicle failed to restart an…
Owner-reported narrative. 46,000 miles reported. Look up ODI 11572907 at NHTSA ↗