2019 Dodge JOURNEY problems and owner complaints
Explore the records behind recurring owner reports.
Key facts
100 owner complaints analyzed
1 distinct recall campaigns
54,024 mi median reported failure mileage
Scope: 2019 model year. Data snapshot: . 24 complaints include usable failure mileage.
Most common problems
Unknown Or Other is the most frequently named component, appearing in 29 of 100 complaints (29.0%). A complaint can name multiple components.
| Topic | Matching reports | Share of complaints |
|---|---|---|
| Transmission and shifting | 9 | 9.0% |
| Braking behavior | 9 | 9.0% |
| Electrical and battery issues | 5 | 5.0% |
| Steering behavior | 4 | 4.0% |
| Engine operation | 1 | 1.0% |
| Fuel system concerns | 1 | 1.0% |
Topic matches use published keyword rules. They describe mentions, including negations or comparisons, and do not confirm a diagnosis. Read the matching rules.
Component breakdown
Number of unique complaints naming each component. Top eight shown.
| Category | Count |
|---|---|
| Unknown Or Other | 29 |
| Electrical System | 23 |
| Back Over Prevention | 13 |
| Engine | 9 |
| Air Bags | 8 |
| Exterior Lighting | 7 |
| Power Train | 6 |
| Back Over Prevention: Sensing System: Camera | 5 |
Unknown Or Other: 29; Electrical System: 23; Back Over Prevention: 13; Engine: 9; Air Bags: 8; Exterior Lighting: 7; Power Train: 6; Back Over Prevention: Sensing System: Camera: 5
Reported problems by failure mileage
Complaint counts in mileage bands. These are not failure rates per vehicle or mile.
| Category | Count |
|---|---|
| Under 25,000 | 6 |
| 25,000 to 49,999 | 5 |
| 50,000 to 74,999 | 3 |
| 75,000 to 99,999 | 6 |
| 100,000 to 149,999 | 4 |
| 150,000 and above | 0 |
Under 25,000: 6; 25,000 to 49,999: 5; 50,000 to 74,999: 3; 75,000 to 99,999: 6; 100,000 to 149,999: 4; 150,000 and above: 0
Under 25,000 miles has the most reports with usable mileage (6). 76 complaints have missing, zero or invalid mileage.
Complaints over time
Year the complaint was filed, not the vehicle model year or incident year. The snapshot year is partial.
| Category | Count |
|---|---|
| 2019 | 2 |
| 2020 | 10 |
| 2021 | 3 |
| 2022 | 4 |
| 2023 | 12 |
| 2024 | 18 |
| 2025 | 22 |
| 2026 | 29 |
2019: 2; 2020: 10; 2021: 3; 2022: 4; 2023: 12; 2024: 18; 2025: 22; 2026: 29
Pattern summary
Unknown Or Other leads the component reports. Transmission and shifting appears in 9 complaint narratives. Braking behavior appears in 9 complaint narratives. Electrical and battery issues appears in 5 complaint narratives. Use these patterns to inspect individual reports and prepare questions for a mechanic.
Calculated from recorded counts. An AI narrative has not been published for this selection.
Complaint evidence
Examples provide context, not a representative sample or a verified diagnosis.
Owner report 11362716 · 2020-10-04 (October 4, 2020)
THE TRANSMISSION IS STALLING AT 25739 MILES. I BOUGHT IT IN APRIL OF 2020, 6 MONTHS AGO. WHEN ACCELERATED THE ENGINE STRUGGLES TO GET OVER 65 MILES AND REVS INCREDIBLY. THEN THE TACHOMETER SHOOTS UP AND DOWN GIVING ME UNSTABLE SPEEDS. THIS HAPPENED ON THE EXPRESSWAY CONTINUOUSLY. IT IS STILL UNDER WARRANTY AND I AM TAKING IT TO THE DODGE DEALERSHIP TOMORROW. THERE IS ALSO A SHAKE I FEEL AND VIBRATION.
Owner-reported narrative. 25,739 miles reported. Look up ODI 11362716 at NHTSA ↗
Owner report 11384630 · 2020-12-22 (December 22, 2020)
TRANSMISSION BANG WHEN TAKING OF FROM A STOP
Owner-reported narrative. Look up ODI 11384630 at NHTSA ↗
Owner report 11331979 · 2020-07-01 (July 1, 2020)
WHEN PUSHING THE START BUTTON THE VEHICLE CONTINUES TO TURN OVER BUT TAKES AWHILE BEFORE IT CRANKS AND IT USUALLY HAPPENS WHEN IT'S A COLD CRANK AND IT'S BEEN SITTING FOR AWHILE I'M PRETTY SURE IT'S THE FUEL PUMP.ALSO WHENEVER YOUR GETTING IN AND BACKING OUT THE BRAKES SQUEAK PRETTY BAD AND THIS VEHICLE HAS LESS THE 25K MILES ON IT. *TR
Owner-reported narrative. 23,000 miles reported. Look up ODI 11331979 at NHTSA ↗
Owner report 11352176 · 2020-08-30 (August 30, 2020)
I HAD AN ACCIDENT THIS PASSED JULY 4, 2020 WHERE I HAD NO BRAKES. THAT EXPERIENCE WILL NEVER BE FORGOTTEN (PSTD). I TRAVELED THAT DAY 110 MILE ON THE FREEWAY AND REACHED MY DESTINATION STOPPED TO CHECK ADDRESS, THEN TURNED SLOWLY INTO A DRIVEWAY. MY FRIENDS PULLED THEIR CAR UP SO I CAN PARK BEHIND. I PULLED IN PRESSED ON BRAKES AND REALIZED THERE WERE NO BRAKES WHEN MY FOOT WENT ALL THE WAY TO THE FLOOR AND CAR STARTED ACCELERATING. MY FRIENDS DRIVE IS ON A DECLINE. VERY HILLING AREA IN HARRISON MI. I STARTING PRAYING ASKING GOD TO N…
Owner-reported narrative. 5,500 miles reported. Look up ODI 11352176 at NHTSA ↗
Owner report 11575469 · 2024-03-05 (March 5, 2024)
I will be driving the vehicle and it will go completely dark, no electrical function, shuts right off in the middle of traffic. After a period of time, everything will power back up. This happens randomly and is very dangerous. I took the car to the dealer and initially, they said it was the battery. I replaced the battery and just as I got in the car at the dealer, the car went dark again. This time they were able to see that it is still happening and so far they have not been able to find the cause. I've read online about at least 3 other p…
Owner-reported narrative. Look up ODI 11575469 at NHTSA ↗
Owner report 11638415 · 2025-01-24 (January 24, 2025)
The liftgate wiring harness is malfunctioning, causing my wiper blade in the rear to be working when it’s not turned off and turns off when you try to work it and my reverse lights are not working. Everything that I have looked up points to the liftgate rear wiring harness has been damaged somehow
Owner-reported narrative. Look up ODI 11638415 at NHTSA ↗
Owner report 11383972 · 2020-12-17 (December 17, 2020)
I WAS TRAVELING ON A VERY BUSY HIGHWAY GOING 50 MILES AN HOUR. I NOTICED A LOT OF CONGESTION AHEAD SO I HAD TO LEAN OVER BECAUSE THE CAR HAS BAD BLIND SITES DUE TO HEADRESTS ON ALL SEATS. WHEN I TURNED BACK THERE WERE MANY CARS STOPPED DEAD IN FRONT OF ME. I SLAMMED ON THE BRAKES BUT DIDN'T EVEN SLOW DOWN. I REAR ENDED THE CAR IN FRONT OF ME. MY AIR BAG DID NOT DEPLOY NOR DID MY SEAT BELT EVEN TIGHTEN. MY ENTIRE BODY ESPECIALLY ON THE RIGHT SIDE SLAMMED THE STEERING WHEEL. MY KNEE SLAMMED THE COLUMN OR SOMETHING UNDERNEATH THE STEERING COLUMN. …
Owner-reported narrative. 10,000 miles reported. Look up ODI 11383972 at NHTSA ↗
Owner report 11505291 · 2023-02-02 (February 2, 2023)
Same issue is occurring in my vehicle as a recall that has occurred with years up to 2016. Upon startup in cold weather the power steering fluid leaks from the vehicle.
Owner-reported narrative. Look up ODI 11505291 at NHTSA ↗